Power Mac G5 :: Unable To Open Superdrive
Dec 14, 2007
having read all the posts about the superdrive failures, mine seems to have died although it is a strange one. It's a Pioneer 107D and it reads, writes, and ejects if a disk is in it (sometimes)...however it will not open (without my trusty paperclip) from keyboard, fkey, drag disk to trash, startup with mouse button held, etc. etc. Terminal mode (drutil etc.) says drive is ok as does About my Mac. I can hear the mechanical attempts to open, but only the ol' paperclip seems to do the job. Any thoughts??? If I replace it are there any thoughts as to what people find reliable? I am thinking Litescribe at the moment (I do not "need" DL or BluRay).
Information:
G5 dual 1.8 Ghz
Mac OS X (10.4.11)
1 gig ram
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Jun 22, 2012
i have brought a powermac g5 recently and since i have had it i've been unable to open downloaded files or softwares
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Oct 21, 2007
I have had my 2002 Quicksilver for 5 years now. I use it only for surfing the web & personal stuff. I do all my real video work on my quad G5, including burning DVDs. The G4's Superdrive isn't responding to anything. The eject button doesn't work (although the eject arrow appears on screen); Command-period does nothing; the "eject" command in firmware doesn't work (reads "can't EJECT"). Is there any way to run a diagnostic on the Superdrive ... to see if the problem is manageable, or irreparable? I can live with a slow drive that rejects some brands of DVDs ...but is she really dead as a doornail? Is there an apnea test for Superdrives?
Information:
PowerMac G4 2002 Quicksilver
Mac OS X (10.4.10)
Dual 1GHz, 1.5GB SDRAM, PIONEER DVD-RW DVR-104
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Oct 24, 2007
I have a Dual 2.5 GHz PowerMac G5 and out of nowhere the SuperDrive suddenly won't read anything. I put in a CD or DVD and it'll make a short whirring sound about every 4-5 seconds and then after the third time it automatically ejects the disc. Is my drive dead? The computer is still covered under my AppleCare protection plan. Do I need to just bring it in and have it replaced?
Information:
PowerBook G4 15", PowerMac G5 Dual 2.5
Mac OS X (10.4.9)
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Dec 3, 2007
The guys at work convinced me that I could change out my own internal superdrive and I did. Now it will read disks but it won't burn from idvd or itunes. I get the message "burning preparation error: Not enough space for encoding the remaining assets. The weird thing is since I changed out my internal superdrive my external la cie DVD burner gives me the same message when I try to burn to it.
Information:
G5 (new) Pioneer DVD -RW DVR-112D
Mac OS X (10.4.10)
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Nov 9, 2007
I keep getting error 0x 80020022 "communication to disc drive failed"no matter what i try burning. Firmware is up to date, and I'm using hi-quality discs. It's holding up my livelyhood
Information:
g5 dual 2.5
Mac OS X (10.4.9)
6 gig RAM, ATI 9600 card
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Dec 16, 2009
Okay so last night I was trying to burn a file with Disk Utility, as soon as I put the DVD in I heard it was making a little noise (most likely because there was dirt on it - I wasn't thinking properly). When it started to burn, I could hear it make noise....I didn't want to risk not having a smooth burn so I cancelled it, then tried to eject it......to no prevail.
I've tried everything in the book.......from repeatedly pressing the eject button on the keyboard, to restarting while holding down the mouse button, to tilting it on its side and let gravity do its job, to lightly smacking the back part of it........nothing is working
When I do try and eject it, I've noticed it makes 2 different sounds....1st one is, imagine the sounds it makes when you put a CD in....and also taking it out, those 2 sounds very close to each other. 2nd one is sort of like the CD rubbing against something, like a bandsaw but on a low level. It wants to work but something is getting it caught.....
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Apr 16, 2010
I have a pretty old (4-5 years old?) PowerBook G4, running 10.4.11. Recently the superdrive quit playing commercial DVDs. It will recognize CDs without a problem, but when I insert a DVD, the drive makes noises like it's reading the disc for maybe 20-30 sec. and then ejects the disc. I also tried to install Photoshop, but the drive wouldn't read the instal DVD either.
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Jul 15, 2009
So, I was using my UB MacBook earlier today. I had a CD in the superdrive. I was shutting down the computer, and all of a sudden, as the screen was going black, the disk in my computer came out half way and the superdrive made a noise. I quickly restarted my computer to see what went wrong. I tried putting the CD back in, it didn't work. You all know how the slot loading superdrives suck in CDs. I now slide the CD in, and it won't get sucked in. In fact, the whole CD won't even go in. A little bit of it still sticks out. So now I'm stuck with a dead superdrive wondering what to do to fix it.
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Nov 15, 2010
I picked up a 13" '08 Macbook pro, everything's great apart from a dvd being stuck in the drive.
I've tried all the usual tricks that come up on google, holding eject/trackpad on start up, eject in commands/itunes and the thin piece of card under/over the disc but nothing has worked.
When holding eject it sounds like the disc hits something as it tries to eject but due to the felt I can't see inside to see what it is?
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Aug 23, 2009
Im using a 17" unibody macbookpro 2.66 early 09 to make a copy of my Leopard Disc to put in an offsite storage location.
Im able to rip movies and burn movies (DVD-R, DVD-RW, DVD-DL), iMovie videos, iTunes cds, rip audio discs, etc.
The media is Dual-Layer DVD-R in disk utility
I burn it at the slowest possible speed (on both systems) at 2.4x
After it writes the data to the disc and finishes, i get this lovely image:
I tried doing a test install of it from the burned dvd and it installed fine.... = what the huh!?
its done this twice.
using the same media on a 15" 2.2ghz uMBP late 2008 gives me a completed successfully notification every-time.
burn info:
17" Superdrive info:
HL-DT-ST DVDRW GS21N:
Model: HL-DT-ST DVDRW GS21N
Revision: SA17
Serial Number: KZZ91OM5217
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
15" Superdrive info:
MATSHITADVD-R UJ-868:
Model: MATSHITADVD-R UJ-868
Revision: KA14
Serial Number: dE0E4283
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
Log Files from the 17" uMBP
Here are the Disk Utility Logs
Quote:
2009-08-23 15:19:30 -0700:
2009-08-23 15:50:48 -0700: Eject of �disk2s3� succeeded
2009-08-23 15:50:51 -0700: Burning Image �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Image name: �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Burn disc in: �HL-DT-ST DVDRW GS21N�
2009-08-23 15:51:02 -0700: Erase disc before burning: No
2009-08-23 15:51:02 -0700: Leave disc appendable: No
2009-08-23 15:51:02 -0700: Verify burned data after burning: Yes
2009-08-23 15:51:02 -0700: Eject disc after burning
2009-08-23 15:51:02 -0700:
2009-08-23 15:51:02 -0700: expected CRC32 $0F91EA17
2009-08-23 15:51:02 -0700: Preparing data for burn
2009-08-23 15:52:25 -0700: Opening session
2009-08-23 15:52:31 -0700: Opening track
2009-08-23 15:52:31 -0700: Writing track
2009-08-23 16:11:26 -0700: Finishing burn
2009-08-23 16:12:26 -0700: Closing session
2009-08-23 16:12:28 -0700: Finishing burn
2009-08-23 16:14:05 -0700: Burn failed
2009-08-23 16:14:05 -0700: The device failed to respond properly, unable to recover or retry.
2009-08-23 16:14:16 -0700: Unable to burn �Mac OS X Install DVD.dmg�. (The device failed to respond properly, unable to recover or retry.)
2009-08-23 16:21:59 -0700: Attach Image �Mac OS X Install DVD.dmg�
2009-08-23 16:21:59 -0700: Initializing�
2009-08-23 16:22:00 -0700: Verifying�
2009-08-23 16:22:00 -0700: Verification completed�
2009-08-23 16:22:00 -0700: expected CRC32 $0F91EA17
2009-08-23 16:22:00 -0700: Attaching�
2009-08-23 16:22:00 -0700: Checking volumes�
2009-08-23 16:22:01 -0700: Operation canceled by user.
2009-08-23 16:22:02 -0700: Volume check completed�
2009-08-23 16:22:02 -0700: Mounting�
2009-08-23 16:22:02 -0700: Finishing�
2009-08-23 16:22:03 -0700: Finishing�
2009-08-23 16:22:03 -0700: Image �Mac OS X Install DVD.dmg� attached successfully.
**********
Here is from ~/Library/Logs/DiscRecording.log
Quote:
Disk Utility: Burn started, Sun Aug 23 14:57:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 15:19:01 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
Disk Utility: Burn started, Sun Aug 23 15:51:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 16:13:34 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
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Jun 6, 2010
I a new to mac. I am trying to open a ".config" file but I get this error message: "There is no default application specified to open the document xxxx". Normally, on a Windows, I would just force open it with notepad as it conly contain text. How do I do the same with a Mac?
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May 26, 2008
I have Office 2008 Home and Student installed on my MBP. I recently upgraded to a hosted Exchange solution and they offer a download of Entourage 2008 that will allow Exchange Server interaction. When I loaded that version over top of my install, Entourage will not open. It gives me an error about the identity not being able to open the item.
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Feb 19, 2012
Older Power Mac G5 Dual Quad will not turn on. Just turned off while working. Good news everything backed up. Can anyone offer help to solve problem??
Info:
PowerMac
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Jul 2, 2010
I am convinced my user profile has some sort of error. There are programs I cannot open on that profile but can open on another tested one.
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Dec 6, 2007
I just purchased a used Dual 2.5 GHz Power Macintosh G5 in immaculate condition. Worked fine for a couple of days, though I did notice that the fans would spin up loudly for a few seconds every now and then even while the computer was idle.
I decided to reset the PMU (which I have done many times over the years; I was once an Apple-trained systems engineer)I followed the recommended procedure; only pressed once, etc. Now the computer won't power up! The front power LED comes on and stays on when the AC cord is connected, but the computer doesn't start up or otherwise react to the power button. No fans, no video, nothing.
Information:
QuickSilver G4
Mac OS X (10.4.10)
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May 13, 2012
My cd tray will not open the only way I can open it is by using the terminal commands "drutil open" and "drutil close"
Info:
PowerMac, Mac OS X (10.4)
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Jul 27, 2008
I was thinking, for the next generation MacBook Air, would you want a slightly thicker (thickest part is 0.9in, tinnest is ~0.35in) laptop with a built in Superdrive, more ports, etc, or would you perfer that Apple moves away from this with a thinner computer (0.1in thinnest, 0.6in thickest), but with same limited ports.
I would actually perfer thicker with a superdrive, since I want an air but I want it to be like a MacBook but thinner. What do you think? Btw, this is assuming the regular MacBook does not change in size, since that would sway peoples opinions.
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Dec 6, 2007
I'm having a problem getting my CD drive door to open (the CD drive was empty when the problem started). Have tried pushing and holding down keyboard eject key, holding down mouse key while restarting, and typing "eject cd" in open format. When I do these things, the drive repeatedly makes a sort of "grunt" (effort noise) but doesn't pop open, so this appears to be a mechanical problem. I removed the drive faceplate and was finally able to open the drive by pushing the manual eject button and pulling on the tray, though it requires some finagling and doesn't always work. When the tray does open this way, it does not automatically roll all the way out or back in, but has to be pulled/pushed, and once it shuts, it once more can't open without manual intervention. However, I discovered that as long as there's a CD in the tray, it opens and closes fine. While always keeping a CD in the drive is a temporary fix.
Information:
G4 Mirrored Drive Doors
Mac OS X (10.4.10)
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Apr 10, 2012
on my Mac G5 the iphoto and itunes will not open
Info:Mac OS X (10.7.3)
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Apr 20, 2012
I have problems opening PP. It looks as though it tries to open a couple of files that were left open when I logged off, with no success. Do you know how to block the opening of previously left open files when I launch the program?
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Jun 23, 2012
I can't open my CD/DVD Drive on my Mac, when I press the eject button ontging happend ...
Info:PowerMac, Mac OS X (10.5.8)
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Oct 12, 2007
I still have a couple of OLD apps that require System 9. When I attempt to open either of them I get the "Classic is starting" progress bar, but it never quite finishes. I can start Classic okay with extensions off but then I can't use the printer, and my old copy of Photoshop Elements won't load no matter what I try. I get an error message when I try to run "Install Applications and Classic Support" from my installation disk. I really don't want to part with the $$ for System 10.4 AND two new pieces of software right now.
Information:
power mac g5
Mac OS X (10.3.9)
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Nov 1, 2007
I use a G5 Powermac at work that is hooked to a KVM switch that seems to render the eject key inoperable. Is there another way to open the drive tray so I don't have to unplug the KVM switch and hook the keyboard directly to the mac every time I need to insert a CD?
Information:
15" Powerbook G4 1.67mhz, 2g RAM, 128mb VRAM); 4gen iPod (40g); Airport Extreme
Mac OS X (10.4.3)
1.67mhz, 2g RAM, 128mb VRAM
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Sep 28, 2009
I got the frayed power cord issue where it opened up. Went to the Apple store they told me I needed my serial number. Went home came back and now they are having me wait over an hour for them to look at it.
I thought this issue was a common defect like the cracked whitebook and they instantly replace it
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Jan 11, 2010
I'm downloading power point presentations from my university website and trying to open them with Keynote. It starts to open it up then just stops about a third of the way through the progress bar. The activity monitor says that keynote is not responding. So, is it possible to open PP files with Keynote?
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Feb 3, 2012
Suddenly I cannot open a powerpoint presentation from my finder. It gives the notification protected. I did not change anything in my settings I can recall?How can I change this back?
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May 15, 2012
I have updated quciktime as instructed and I can no longer access or even open my itunes?
Info:
PowerMac, Mac OS X (10.5.8)
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Jun 9, 2012
I have been just bought new pc & just transfer my backup files to my new apple pc & just need to konw. I just my transfer company's data from my pc to apple pc but I am not able to open any flesh player. I just want to use few links & because my site is web design company I have to see so many things reagrading flash & just want to work on with great resolution which I can only get it from apple.com.
Info:
Mac OS X (10.3.x), i got the problem with 10.3.1
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