MacBook :: Unable To Insert CD In SuperDrive
Jul 15, 2009
So, I was using my UB MacBook earlier today. I had a CD in the superdrive. I was shutting down the computer, and all of a sudden, as the screen was going black, the disk in my computer came out half way and the superdrive made a noise. I quickly restarted my computer to see what went wrong. I tried putting the CD back in, it didn't work. You all know how the slot loading superdrives suck in CDs. I now slide the CD in, and it won't get sucked in. In fact, the whole CD won't even go in. A little bit of it still sticks out. So now I'm stuck with a dead superdrive wondering what to do to fix it.
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Aug 13, 2006
The last time I tried to insert a disk it would not go in, something (not a disk) was stopping it once it had traveled about half way in.
I then noticed that when waking from sleep or turning on, the normal noise was very different, cut short, and sounded like it was struggling against something.
I believe the mechanism of the drive has somehow failed. Does anyone have any solutions?
It is a iBook G4 1.33GHz with 1.25GB ram installed if that helps.
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Apr 24, 2012
i cannot insert a CD into my macbook. last time i burned CDs about a month ago, all was fine. there is no CD currently in the drive.
Info:MacBook, Mac OS X (10.6.8)
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Jun 30, 2010
I put in a cd that my computer was unable to read. I tried to eject it using disk utility but it failed. I read that another option was to restart the computer and hold down command, option, o, and f at the same time to open disk firmware to eject it. instead of actually working, my computer froze at the rstart screen, and i have no idea what to do - and i am unable to insert a disc.
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Nov 15, 2010
I picked up a 13" '08 Macbook pro, everything's great apart from a dvd being stuck in the drive.
I've tried all the usual tricks that come up on google, holding eject/trackpad on start up, eject in commands/itunes and the thin piece of card under/over the disc but nothing has worked.
When holding eject it sounds like the disc hits something as it tries to eject but due to the felt I can't see inside to see what it is?
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Jul 14, 2010
after repeated unsuccessfu lefforts DVD Disc refuses to eject from my IMac Desktop.
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Aug 23, 2009
Im using a 17" unibody macbookpro 2.66 early 09 to make a copy of my Leopard Disc to put in an offsite storage location.
Im able to rip movies and burn movies (DVD-R, DVD-RW, DVD-DL), iMovie videos, iTunes cds, rip audio discs, etc.
The media is Dual-Layer DVD-R in disk utility
I burn it at the slowest possible speed (on both systems) at 2.4x
After it writes the data to the disc and finishes, i get this lovely image:
I tried doing a test install of it from the burned dvd and it installed fine.... = what the huh!?
its done this twice.
using the same media on a 15" 2.2ghz uMBP late 2008 gives me a completed successfully notification every-time.
burn info:
17" Superdrive info:
HL-DT-ST DVDRW GS21N:
Model: HL-DT-ST DVDRW GS21N
Revision: SA17
Serial Number: KZZ91OM5217
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
15" Superdrive info:
MATSHITADVD-R UJ-868:
Model: MATSHITADVD-R UJ-868
Revision: KA14
Serial Number: dE0E4283
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
Log Files from the 17" uMBP
Here are the Disk Utility Logs
Quote:
2009-08-23 15:19:30 -0700:
2009-08-23 15:50:48 -0700: Eject of �disk2s3� succeeded
2009-08-23 15:50:51 -0700: Burning Image �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Image name: �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Burn disc in: �HL-DT-ST DVDRW GS21N�
2009-08-23 15:51:02 -0700: Erase disc before burning: No
2009-08-23 15:51:02 -0700: Leave disc appendable: No
2009-08-23 15:51:02 -0700: Verify burned data after burning: Yes
2009-08-23 15:51:02 -0700: Eject disc after burning
2009-08-23 15:51:02 -0700:
2009-08-23 15:51:02 -0700: expected CRC32 $0F91EA17
2009-08-23 15:51:02 -0700: Preparing data for burn
2009-08-23 15:52:25 -0700: Opening session
2009-08-23 15:52:31 -0700: Opening track
2009-08-23 15:52:31 -0700: Writing track
2009-08-23 16:11:26 -0700: Finishing burn
2009-08-23 16:12:26 -0700: Closing session
2009-08-23 16:12:28 -0700: Finishing burn
2009-08-23 16:14:05 -0700: Burn failed
2009-08-23 16:14:05 -0700: The device failed to respond properly, unable to recover or retry.
2009-08-23 16:14:16 -0700: Unable to burn �Mac OS X Install DVD.dmg�. (The device failed to respond properly, unable to recover or retry.)
2009-08-23 16:21:59 -0700: Attach Image �Mac OS X Install DVD.dmg�
2009-08-23 16:21:59 -0700: Initializing�
2009-08-23 16:22:00 -0700: Verifying�
2009-08-23 16:22:00 -0700: Verification completed�
2009-08-23 16:22:00 -0700: expected CRC32 $0F91EA17
2009-08-23 16:22:00 -0700: Attaching�
2009-08-23 16:22:00 -0700: Checking volumes�
2009-08-23 16:22:01 -0700: Operation canceled by user.
2009-08-23 16:22:02 -0700: Volume check completed�
2009-08-23 16:22:02 -0700: Mounting�
2009-08-23 16:22:02 -0700: Finishing�
2009-08-23 16:22:03 -0700: Finishing�
2009-08-23 16:22:03 -0700: Image �Mac OS X Install DVD.dmg� attached successfully.
**********
Here is from ~/Library/Logs/DiscRecording.log
Quote:
Disk Utility: Burn started, Sun Aug 23 14:57:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 15:19:01 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
Disk Utility: Burn started, Sun Aug 23 15:51:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 16:13:34 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
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Dec 30, 2009
I made a backup image file of D2 LOD and im trying to install it again but the installer keeps telling me that i need to insert disc. So my question is, how do i mount this image so that the installer can use it.
Clarification: I lost the original cd so i just have this backed up image, so the image is legit.I just wanted to play this game and i dont wanna have to go buy the disk again.
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Oct 29, 2008
so i have my two disks to redo the hard drive so i did that and i wanted the hard drive erased so i chose that option i put the first disk in it checked the disk then installed then asked for the second disk...no checking just an error message that i should check the disk and the internet connection ok well internet is fine checked the disk called apple and verified that i had the right disk and not my imac one.....im lost and kinda need my laptop i have a leopard disk i tryed - put it in turned the computer off turned it back on pressing c installed it and after it said sucsessful instalation we need to restart bam the restart page was please insert disk 2 for the sake of trying again i did ta da error message -sigh-
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Dec 14, 2007
having read all the posts about the superdrive failures, mine seems to have died although it is a strange one. It's a Pioneer 107D and it reads, writes, and ejects if a disk is in it (sometimes)...however it will not open (without my trusty paperclip) from keyboard, fkey, drag disk to trash, startup with mouse button held, etc. etc. Terminal mode (drutil etc.) says drive is ok as does About my Mac. I can hear the mechanical attempts to open, but only the ol' paperclip seems to do the job. Any thoughts??? If I replace it are there any thoughts as to what people find reliable? I am thinking Litescribe at the moment (I do not "need" DL or BluRay).
Information:
G5 dual 1.8 Ghz
Mac OS X (10.4.11)
1 gig ram
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Apr 16, 2010
I have a pretty old (4-5 years old?) PowerBook G4, running 10.4.11. Recently the superdrive quit playing commercial DVDs. It will recognize CDs without a problem, but when I insert a DVD, the drive makes noises like it's reading the disc for maybe 20-30 sec. and then ejects the disc. I also tried to install Photoshop, but the drive wouldn't read the instal DVD either.
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Jul 27, 2008
I was thinking, for the next generation MacBook Air, would you want a slightly thicker (thickest part is 0.9in, tinnest is ~0.35in) laptop with a built in Superdrive, more ports, etc, or would you perfer that Apple moves away from this with a thinner computer (0.1in thinnest, 0.6in thickest), but with same limited ports.
I would actually perfer thicker with a superdrive, since I want an air but I want it to be like a MacBook but thinner. What do you think? Btw, this is assuming the regular MacBook does not change in size, since that would sway peoples opinions.
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Apr 26, 2008
I was trying to watch a dvd through my macbook! But I dont know why I cant insert the CD anymore it couldn't go inside?
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Apr 22, 2012
i cannot insert any cd in mac whenever i insert cd it returns back
Info:MacBook, Mac OS X (10.1.x)
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Feb 24, 2012
I have a keyboard key that popped out, could someone help to tell or show me how to put it back on?
Info:
MacBook Pro
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Dec 8, 2010
When I insert an SD card....nothing happens. Am I doing something wrong? Or do I bring this thing in?
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Jul 31, 2010
What happens if insert disk upside down
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Aug 15, 2010
When i insert a dvd it says not supported disc. I copy the movies on my pc and when i open them again it says : The document could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional software to open this type of file. i have other programs such as DVD player but it still doesn't open.
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Mar 31, 2012
if it is possible to insert a real fraction in Pages 09?
Info:
MacBook Pro (13-inch Late 2011), Mac OS X (10.7.3)
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Apr 10, 2012
When I insert a CD-R my MacBook ejects it.It never shows up in the finder or on the desktop. I have no problem with a DVD.
Info:
macbook
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Jun 17, 2012
I've always taken the insert key on my PC at work for granted. I just discovered that there is no insert key on my MacBook Pro. What serves at the insert key?
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May 29, 2010
Trying to figure out why my new 2010 MBP is getting kernel panics. As a Mac newbie i consulted the manual + internet. Apparently if I hold down the 'D' key whilst booting then the machine should start the AHT, but mine doesn't.I need to insert the Applications DVD in order for the AHT to start.Is there any way I can install the AHT? Was it removed when I reinstalled SL?I also wish that Apple added some more information to the startup screen (like most BIOS based computers) - e.g. press 'C' to boot from CD ROM, press 'D' for AHT etc, because right now there's just no feedback or information for the user :-s
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Feb 4, 2012
I insert a DVD in my mac book pro, the dvd player pops up but i cant get the player to play.
Info:MacBookPro
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Feb 4, 2012
I am using MS office for mac and I can't figure out how to insert a text box into a chart for Excel.
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Feb 6, 2012
When I insert my SD card it isn't showing up anymore. How can I fix it?
Info:MacBookPro
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Feb 25, 2012
just got the computer 2 weeks ago had a problem already went to apple they wipped out my computer it always worked before now it wont work
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Mar 15, 2012
I have been trying to find online sites that tell how to do this, but have not found any resources.
So how can I insert a timer into an applescript dialog?
I've tried finding Xcode examples of this, but no luck.
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Apr 26, 2012
When I try to insert a text box on PowerPoint it won't let me type in it or if i try to click on it it just disappears.
Info:
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May 25, 2012
How do i make an active link from the internet into an email?
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Jun 16, 2012
I can't insert any exponential formulas in my excel. The ^ symbol (shift 6) does not work.
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