MacBook Pro :: SuperDrive Unable To Burn Disc / Hardware Error Focus Servo Failure
Aug 23, 2009
Im using a 17" unibody macbookpro 2.66 early 09 to make a copy of my Leopard Disc to put in an offsite storage location.
Im able to rip movies and burn movies (DVD-R, DVD-RW, DVD-DL), iMovie videos, iTunes cds, rip audio discs, etc.
The media is Dual-Layer DVD-R in disk utility
I burn it at the slowest possible speed (on both systems) at 2.4x
After it writes the data to the disc and finishes, i get this lovely image:
I tried doing a test install of it from the burned dvd and it installed fine.... = what the huh!?
its done this twice.
using the same media on a 15" 2.2ghz uMBP late 2008 gives me a completed successfully notification every-time.
burn info:
17" Superdrive info:
HL-DT-ST DVDRW GS21N:
Model: HL-DT-ST DVDRW GS21N
Revision: SA17
Serial Number: KZZ91OM5217
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
15" Superdrive info:
MATSHITADVD-R UJ-868:
Model: MATSHITADVD-R UJ-868
Revision: KA14
Serial Number: dE0E4283
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
Log Files from the 17" uMBP
Here are the Disk Utility Logs
Quote:
2009-08-23 15:19:30 -0700:
2009-08-23 15:50:48 -0700: Eject of �disk2s3� succeeded
2009-08-23 15:50:51 -0700: Burning Image �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Image name: �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Burn disc in: �HL-DT-ST DVDRW GS21N�
2009-08-23 15:51:02 -0700: Erase disc before burning: No
2009-08-23 15:51:02 -0700: Leave disc appendable: No
2009-08-23 15:51:02 -0700: Verify burned data after burning: Yes
2009-08-23 15:51:02 -0700: Eject disc after burning
2009-08-23 15:51:02 -0700:
2009-08-23 15:51:02 -0700: expected CRC32 $0F91EA17
2009-08-23 15:51:02 -0700: Preparing data for burn
2009-08-23 15:52:25 -0700: Opening session
2009-08-23 15:52:31 -0700: Opening track
2009-08-23 15:52:31 -0700: Writing track
2009-08-23 16:11:26 -0700: Finishing burn
2009-08-23 16:12:26 -0700: Closing session
2009-08-23 16:12:28 -0700: Finishing burn
2009-08-23 16:14:05 -0700: Burn failed
2009-08-23 16:14:05 -0700: The device failed to respond properly, unable to recover or retry.
2009-08-23 16:14:16 -0700: Unable to burn �Mac OS X Install DVD.dmg�. (The device failed to respond properly, unable to recover or retry.)
2009-08-23 16:21:59 -0700: Attach Image �Mac OS X Install DVD.dmg�
2009-08-23 16:21:59 -0700: Initializing�
2009-08-23 16:22:00 -0700: Verifying�
2009-08-23 16:22:00 -0700: Verification completed�
2009-08-23 16:22:00 -0700: expected CRC32 $0F91EA17
2009-08-23 16:22:00 -0700: Attaching�
2009-08-23 16:22:00 -0700: Checking volumes�
2009-08-23 16:22:01 -0700: Operation canceled by user.
2009-08-23 16:22:02 -0700: Volume check completed�
2009-08-23 16:22:02 -0700: Mounting�
2009-08-23 16:22:02 -0700: Finishing�
2009-08-23 16:22:03 -0700: Finishing�
2009-08-23 16:22:03 -0700: Image �Mac OS X Install DVD.dmg� attached successfully.
**********
Here is from ~/Library/Logs/DiscRecording.log
Quote:
Disk Utility: Burn started, Sun Aug 23 14:57:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 15:19:01 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
Disk Utility: Burn started, Sun Aug 23 15:51:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 16:13:34 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
I tried to burn 1.4GB of data on a 4.7GB blank DVD using Finder but got an error message saying "file is too large to fit on the disc. Remove some files an try again". I'm on Mac OS X 10.6.8.Â
I've tried six times to burn 290 photos, exported from iPhoto, to a RW DVD. The pictures export OK, the transfer to the DVD seems to go OK but it's when the disc is being verified that the problem occurs. It gets to somewhere around 25% verified then returns the message below and ejects the disc.
I only seem to have two burn settings:Â Max (2.4x) and 2.4x - I've tried both and failed.
As a test, I sent a mere 10 photos to a disc and that worked. Then I tried 100 to a new disc and it failed again. But the discs' capacity is 4.6 Gb.
In the past I've successfully burned several hundred photos onto many discs from the same manufacturer.
I'm not sure what's going on. Is it possible that the disc burner on my iMac is broken.
Computer is a late 2011 MacBook Pro. I burned 2 DVD's successfully (first time on this new machine) but when I tried to do another one it failed and I got a prompt that said the computer was not communicating with the drive. I shut down, rebooted, tried again with the same result. Called Applecare and they concluded that it was a hardware failure (2nd in 6 months) after trying all sorts of stuff. On a hunch, I tried one more time and, guess what, it burned just fine. It may yet turn out to be a hardware problem after all but it sure "felt" like it was software related or else some kind of firmware glitch. I am running 10.7.3.Â
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I got an error message while burning a CD in iTunes - "the attempt to burn a disc failed. The burn failed because of a medium write error."What does this mean and how do I fix it?
I am running a MacBook Pro 2.2 GHz with a MATSHITA DVD-R UJ-857E drive. Recently I have been trying to burn some video_ts files ripped with MacTheRipper on to 8x Memorex DL DVD +R. I think the problem here is that my drive is only built to handle 4x speeds. I have tried decreasing the speeds in Toast this however has no effect and I still receive a drive error. I have also tried to transform the video_ts folder into multiple different types of disc images and burn them to the DL DVD from the disk utility function. The error I get from here is also a drive error
My 2.33GHz C2D MacBook Pro running 10.6.3 has suddenly decided it doesn't have an optical drive installed!
If I put a CD or DVD in the drive it will pull it in, spin but fail to recognise the disc. It is impossible to eject the inserted disc by any means - except by using a piece of cardboard to stop it spinning after a restart. I have tried data, audio and video CDs/DVDs.
System Profiler says I only have a hard drive attached to Serial-ATA and have no Disc Burning devices installed.
Has the optical drive failed? If so why does it still spin up if the computer doesn't know the drive is there? Does the fault lie elsewhere?
I am having difficulties burning 88.x MB DMG files to CDs (new CD-Rs and an old CD-RW) onto two different external USB2 disc burner drives (both have power AC connected: HP and LG Super brands). The new Mac Mini (no disc slot drive)'s updated 64-bit Mac OS X 10.7.4's Disk Utilities tries to burn and then fail right away or after a few seconds. The error says "Unable to burn 'whatever.dmg' (The disc drive did not respond properly and can't recover or retry." Nothing interesting in dmesg, but Disk Utility's logs had details:[URL].Â
I do see my drives' lights on during the burn. I can quick erase the old CD-RW fine. I can burn 538 MB from an 64-bit Windows 8 on my Acer AM3800 PC with the same discs and external burner drives without any problems. Also, I thought it was my USB cable extension, but it wasn't it. I don't use any USB hubs either. DMG files are fine too. I did notice copying from a CD to Mac Mini's local HDD was slow, but no failures.Â
I am having difficulties burning 88.x MB DMG files to CDs (new CD-Rs and an old CD-RW) onto two different external USB2 disc burner drives (both have power AC connected: HP and LG Super brands). The new Mac Mini (no disc slot drive)'s updated 64-bit Mac OS X 10.7.4's Disk Utilities tries to burn and then fail right away or after a few seconds. The error says "Unable to burn 'whatever.dmg' (The disc drive did not respond properly and can't recover or retry." Nothing interesting in dmesg, but Disk Utility's logs had details: url...I do see my drives' lights on during the burn. I can quick erase the old CD-RW fine. I can burn 538 MB from an 64-bit Windows 8 on my Acer AM3800 PC with the same discs and external burner drives without any problems. Also, I thought it was my USB cable extension, but it wasn't it. I don't use any USB hubs either. DMG files are fine too. I did notice copying from a CD to Mac Mini's local HDD was slow, but no failures.
I am trying to burn a 4.2 GB project in iDVD. My project is saved onto an external hard drive, and when I start it burning, I get an error message that says "Not enough free disk space for encoding the remaining assets." It says I only have 825 MB available on my hard drive and 3.362 are needed for encoding, but I actually have 786 GB free! Any idea what could be causing this?
I went to burn a CD today and continue to get the error message:
Sense key=medium error
Sense code= OX73, OX03
I had this problem before but thought it was a bad disk, when I would put another one in it would burn fine. When I went to burn a new one today, using the same disks that I previously used I would get the above error. I am using Toast Titanium 5.2, Sony discs.
i'm trying to burn a Windows 7 ISO my brother got from some ACM subscription thing. Anyway, every time i try to burn it, it says "Unable to burn "(cd name)". (The burn failed because of a medium write error.)". Why is this happening? Is it the superdrive or the DVD-Rs? My computer is the Macbook pro with 2.4GHz intel core 2 duo cpu and with 2GB of 676MHz DDR2 SDRAM. The DVD-Rs i'm trying to use are Sony branded.
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I've got a MacBook that is a couple of years old now. I'm trying to burn about a dozen copies of some audio from a conference I ran. I've tried burning directly from iTunes and by using Toast. In both cases it's hit and miss. Sometimes I'll get one or two copies burned, and then an error message will come up saying that the disk can't be burned. The error messages are different with both programs, but in either case, I'm stuck. The MacBook is no longer under warranty, so I'd like to avoid having to take it in to be repaired. Could it be something as simple as needing to be cleaned?
I purchased a used Apple USB Superdrive for use with my 2013 Retina Macbook Pro. Upon plugging in the USB drive to my USB port, it makes a faint click sound, like its trying to eject a disc. Whenever I try to insert a disc, it never grabs it, or even acts like it will take it.Â
I just replaced my hard drive in my 2007 MacBook Pro. However, when I now put a disc in the superdrive, it only reads it occasionally. Most of the time, it just spits the disc out.
I've tried my tiger install disc, leopard install disc, and snow leopard install disc.
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A disc in my superdrive will not eject when the normal command is executed or the eject button is pressed. Is there a method for manually removing a stuck disc?
Info: Mac Pro, Mac OS X (10.7.1), Mac Book Pro, Mac Mini
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Every time i try to burn a cd/dvd on my mbp no matter which burn application i choose.. the superdrive likes to rejeckt the medium since the 10.5.2 update and it says there was an intern error.
Is there a way to check what's wrong with my superdrive, what can i do?
My early `08 mac pro has been having problems with it's superdrive, will not burn DVD's, and it's skipping on burning CD's. Can anyone recommend a good replacement drive.
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I noticed my notebook running a little slower than usual so I took the usual steps, without much luck. I then verified and repaired disk permissions in Disk Utility. Tried to use disk repair but got a message that the disk was damaged and I needed to boot from an install disc and run Disk Utility from it. I put the disc in, chose it as my boot disc in Preferences, and ever since once I power up all I get is the chime and a blank grey dead screen. proceed or at the very least remove the disc from the SuperDrive
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So my super drive is not able to write double layer dvd's, even though it's supposed to, as confirmed by the System Profiler. I'm using the right kind of blanks (DVD+R DL), tried different brands, and it always just stops with a "media writer error" right away. It recognizes them as writable disks when I insert them, but simply refuses to actually write.
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Created iDVD with slideshow and music on my 5 yr old MBP.Tried to burn it to a Staples -R DVD disc.It appears to be burning for about 35 minutes, then with one minute left, it stops and ejects the disc.No error message. I saved the file as a Disc Image and was able to view it with the DVD player on my MBP.However, when I went to burn it to the disc, I got this message:"The disc can't be burned, because the device failed to calibrate the laser power level for this media."
