OS X :: Frequent Force Shutdown - SMART Status Not Ok
Aug 9, 2010
My macbook pro's HD is in bad shape. S.M.A.R.T status is not ok. Sometimes the OS freezes, but so far this is the main problem I detected so far. Until now. I reinstalled the OS X - clean install - to see if things got better, but no luck. Although I think the system is more stable now, the machine is unable to restart or shut down as before. I have to hold the shut down button for a couple of seconds. With this in mind, is it dangerous for the machine to do frequent force shut-downs, or it just deteriorates the HD even more?
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Nov 18, 2010
Any way to really check for hardware failure on an external FW800 drive. I'm interested in being able to check for bad/pending sectors. SMART status on external drives is not supported in disk utility or SmartCTL
What else is out there?
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Jan 20, 2010
I have an older iMac, 2006 white version, running leopard. I am one of the many people who experience semi-frequent freezes which forces me to manually power the machine down. After much research it seems everyone has diagnosed the problem has hardware, specifically the graphics card running hot. I installed smcFancontrol and have ran it for four to five months. Since then I have experienced maybe 4 or 5 freezes, but the freeze occurs while doing nothing "heavy", just browsing in safari or chrome. Has there been any updated or new information concerning this problem? I have scanned the web a little and can't really find anything really recent. The most recent article/discussion i have found is roughly a year old.
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May 24, 2012
It's a new Momentus XT 750 that I bought to replace the orignal HDD.I can read and write and even installed Leopard via USB, but the SMART status was not appearing 'verified'.After installing I hook it up to my MBP and it could not be recognized.
Info:
MBP 2.8G Intel Core 2 Duo, Mac OS X (10.5.8), 4Gb RAM
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Jun 17, 2010
I'm using a unibody MBP 15" that I had for about 2 years. After being awakened from sleep mode, the hard drive started to "click" for about 3 mins straight (I was on XP at the time, although that's probably irrelevant). I was so convinced that my hard drive was about to die, so I backed up my data. Then I ran a "repair disk" on disk utility to see what's up. There was something about "missing thread record" and "invalid volume file count," but eventually it was repaired.
It now says the drive is fine. So my question is, should I still expect the drive to fail on me pretty soon? I know what I heard, and it was pretty bad. It seemed like a hardware problem that can't simply be fixed by running a program. At the same time, I'm a bit puzzled by the SMART status saying the drive was verified. Is it SMART that unreliable?
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Oct 30, 2010
A while back I removed a Apple Hard Drive after I thought I had shut down the computer. Instead, it had just slept and so still had the power on. This caused the file system in the hard drive to fail, so I erased and rebuilt the file system on the Hard Drive. It worked fine for another day, and then failed. When I went to see if I could fix it, Disk Utility said the S.M.A.R.T status had failed and the send the hard drive to an apple specialist. Is there any way I could fix the Hard Drive myself?
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May 29, 2010
I just installed last night the 1TB WD Scorpio Blue without a problem in a 2010 MBP 13", but seem to be having some issues now. Im showing the drive is shown w/red text and failing the SMART status in the disk utility. It showed verified when I installed it last night and reinstalled OS X, but now this. I have also been getting some beachballs, but does seem to be running fine now. Is this a sign of just a bad drive, or is it normal for a non-apple drive to fail the smart status check?
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May 25, 2012
SMART status in my imac hard disk running Snow Leopard is failing. it is < 2 years old. No obvious issues with the machine.
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Jul 15, 2009
So my Mac Pro (2008, 2.8ghz quad core) won't restart or shut down. It powers up just fine and has no other issues. If I want to restart it, then my only option is to hold down the power button. Here's a console log any ideas where the problem is?
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Nov 22, 2009
I was watching a movie on my iMac and this box popped up telling me to hard shutdown and restart my computer. Now I can't get it to turn on. When I press power it makes the start noise but the screen stays white. The apple doesn't pop up and it won't load. Trying to put in disks that came with my computer don't seem to work either.
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Mar 13, 2012
Suddenly, while browsing, I lost the top menu in my new MBP. How do I shut down the laptop?
Info:
MacBook Pro
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Mar 22, 2012
From time to time my computer screen will just go blue and I don't know why. The only way I am able to see everything again is to force shutdown my computer by holding down the power button. Why is my computer doing that?
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.6.8)
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Mar 28, 2012
Every time I want to shut down my late 2011 MacBook Pro, Mac Mail cancels the shut down & I have to force quit mail. I was having this problem on my old 2008 MacBook before I upgraded to the Pro (but it only started after I upgraded to Lion OSX). So what's wrong w/ Mac Mail? And is there some setting I can change? This is an annoying time suck.
Info:
MacBook Pro, Mac OS X (10.7.3), late 2011
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Mar 29, 2012
My dad has a problem with the force-shutdown operation in that when prompted for an admin account's credentials, it does not recognise/accept his credentials, even 'tho they are correct. It also doesn't accept my credentials. Like the account my dad is using, I am also an admin user. To get around this problem, we have to log out the user who is logged in and then shutdown.
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May 14, 2010
I have a MBP running Snow Leopard. The keyboard and trackpad became unresponsive, even though music was still streaming through Google Chrome. So I held down the power button to force shutdown. When something like this occurs, is there anything that should be done upon restarting the system again? Any general maintenance, system checks, etc? From my experience with Windows, not infrequently after similar scenarios, forced shutdown or crash, upon restart it'll automatically go into some type of disc scan. I wonder if anything similar occurs or is necessary with OSX. And lastly, when the system freezes like in my instance, if that's considered a freeze even though music was streaming all the while, is holding down the power button the only resolution? Are there no other safer alternatives to attempt first?
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Jul 4, 2012
I purchased the new 13-inch Macbook pro on the day of its launch and since the first 30 minutes of use it has constantly frozen intermidiatly for apperently no reason. I've tried re-installing the OS, taking it to the genius bar(They said everything looks ok and on the repair sheet it said "UNIT IS RFB"), and resetting the SMC. I checked the kernel log and it has a tendency to throw this: 7/4/12 12:02:42.000 AM kernel: Previous Shutdown Cause: 3. Read up on this and apperently it has to do with overheating issues, but this doesn't make sense condsidering it can happen even when just doing textbased web searching(I do not have adobe flash installed). I tried ressetting the SMC, changed nothing. Some days it may only happen once or twice, but sometimes it happens so frequently that the computer is barely usable. Apperently I am not the only one having this problem, some people are reporting the same thing but claiming it to be a problem with the Intel 4000 graphics card. The model is the baseline 13-inch Macbook pro running OSX 10.7.4.
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Jun 28, 2014
I had to force a shutdown as Safari, mouse and Word would not respond. Command+Option+Escape would not work.
Turning on now will only boot into OS X Utilities with options of:
1. Restore
2. Reinstall OSX
3. Get Support Online
4. Disk Utility
1. Trying to restore I found my backup but the next screen lists no hard drive at all??? Can't go on.
2. Can't reinstall OSX Mavericks as when I click on the "Recovery HD" it says, "This disk is locked"
4. Disk Utility says everything is fine
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Jun 7, 2012
encounter kernal force shutdown when I power on my laptop. happen agin 2 times Is there any way I could contact Apple helpdesk though email in singapore?Lost , only phone number on the website no email support.
[code]...
Info:
MacBook
Pro, Mac OS X (10.7.2)
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Aug 29, 2014
Macbook Pro 15 inch
OS X 10.9.4
2.4 GHz Intel Cor i7
4 GB 1333 MHz DDR3
I have had my macbook pro for just over 2 years. About a week ago it started randomly giving me a blue striped, grey, or black screen. The fan pins up and won't stop and either the laptop shuts itself off or I have to force it off. When it restarts it is very slow and sometimes the fan kicks on and won't stop and the screen just stays white after the initial apple and spinning wheel screen, so I have force shut it down and try again. Other times it eventually loads and lets me in but everything responds slowly and takes some time to open.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Dec 20, 2009
Sometimes while using computer, the entire keyboard and trackpad suddenly go completely unresponsive and I can't do anything. The only button that works is the power button. It's so annoying because I have to do an emergency shutdown and I hate doing that. Is there any relief?
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Apr 15, 2012
My iMac 27 late 2010 does not shut down when shut down in the normal way. I have to shut down with the push button. I have tried disconnecting all the usb connected hardware still no use. Can any body help.I have OS Lion 10.7.3?
Info:
iMac, Mac OS X (10.7.3)
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Sep 8, 2006
My system has randomly shut down twice now in the last two days. Dual G5 2.3. I checked the console log, which I know very little about, and it said this:
localhost kernel[0]: ApplePMU::PMU forced shutdown, cause = -122
Two questions-
what's the -122 code mean?
Do you think resetting the PMU would be the solution to this?
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Mar 5, 2009
My Time Machine drive is a USB hard disk, and when I plug it in, I am unable to get it to eject (even if the Time Machine preferences show that I am NOT backing the disk up). When I unplug it, I get the warning message about not unplugging drives before ejecting. Is is there a way for me to "force eject" or force anything accessing my time machine volume to shut down, so that I can properly eject it?
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Mar 31, 2007
When I turn my computer on or wake it up, I am 'connected' or so it says, but I am never able to reach the internet until I (wait a long, seemingly random amount of time or) disable my wireless adapter, re-enable it, and select my wireless network.
I did not experience this problem prior to:
-Trying out a new AirPort Extreme, returning it and going back to my old G router. The AirPort worked great for this computer, but it had problems with the PCs and the xbox 360 (yes.. i know there is a workaround now...)
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Mar 14, 2008
I have a linksys BEFSX41 v2.1 router (not wireless, hard wired) router. Ever since I hooked my macbook to it is appears that it drops and the reconnects regularly in regards to iChat. I am using my AIM screen name, and I receive this message "Error: Serv:RequestTimeout" frequently. This makes it tough because I can never tell if the person got my last IM or not, and since my screen name signs off and then back on again all the time it drives my friends insane.
I can get AV chat going, and I can use screen share with other macs. I enabled UPnP on my router in hopes that would work but it does not appear to have fixed it. I tried opening up a port that I heard AIM uses (5190) but that didnt fix things either. I'm thinking opening ports probably wont work since if I can IM people, or AV chat without having opened any ports then the program must be already opening ports as needed on its own.
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Nov 26, 2008
I recently upgraded to OS 10.5 on two desktops. The PowerMac Intel works fine. The G5 Quad seems to be having weekly kernel panics and frequent software crashes (an example yesterday: Word and Safari were open. After a few minutes of no keyboard input whilst reading a webpage, Word crashed, followed by Safari). Running Maya seems to cause the kernel panics. It did so, once in a while, on OX 10.4, but with 10.5 it's become a frequent occurrence. Calling Apple (still on Applecare) doesn't help. They run some diagnostics and can't pinpoint anything. Clearly if they don't recognize the problem, they can't fix it. (I also run Maya on the PowerMac Intel with no problems, so Maya isn't the problem.)
Realplayer, streaming, has been playing during some of these occurrences — is this a known culprit? Any suggestions? Was the G5 Quad just a bad model? Can I turn off whatever causes the kernel panic alerts that freeze my computer? Should I be demanding more out of Applecare — is there anything I should expect them to replace? Should I downgrade to OS 10.4? If so, how do I do this? Many questions I know...
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Sep 24, 2009
I'm new here to this forum and I'd like to get some advice. I've had my 2008 macbook 2.4ghz-160gb since august of last year. I upgraded it to 4gb of ram in the early stages and had no issues till lately.
For the last week, almost daily, Id get the beachball for a long period of time. This happens most frequently when I surf the internet. Occasionally this may occur when i play music in itunes but that is probably due to my library being store on an external hd. With that being said though, as I mentioned, it most likely occurs when I surf the internet. Many times, its not just a browser crash but a system wide crash where my mouse can move but when i click anything in the background, it would have no effect (but my mouse can move still). Only way to 'resolve' this was to do a hard shutdown and restart by holding the power button for few seconds. Of course, this issue keeps happening and it pissed me off so I looked around the net to find some possible solutions and many sites claimed flash being an issue. I uninstalled flash and retested and the problem still occurred. Reading maclife, it mentioned about some fsck -fy thing during boot up so i ran that test and found no errors. Restarted again, did some surfing and still the problem.
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Apr 27, 2012
I recently (2 months ago) purchased a new mac book pro and migrated everything from my older mac book pro running Snow Leopard to Lion.Since moving to Lion I have been experiencing frequent crashes of Mac Mail, I spend a large portion of my work day in mail and experience this as many as a dozen times a day. Mac Mail will crash while
1) composing an email,
2) when clicking a link in an email
3) clicking the attachment icon to add an attachment
4) clicking on an attachment that has been sent to me
5) somestimes just trying to exit/close Mac Mail and the it hangs and I have tp force quit. After Mac Mail crashes and is restarted, clicking on the same link or attachment will workI have removed my mail IMAP folder and settings and re-established the connection from scratch but the problem persists.I have ran the disk permissions repair utility and the problem persists. I have ran the verfiy disk utility and it reports no problems.I have ran the Apple hardware tests including the extended tests and no hardware issues are found. Has one experienced somewthing similiar?Does anyone have any suggestions where to start looking for the root cause? All crash reports seem to look [code]
Info:
MacBook Pro (15-inch Late 2011), Mac OS X (10.7.3)
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Jun 29, 2012
I have a Mac Pro Early 2008. Here's my set-up: BootDrive (Mercury Excelsior PCI SSD 240 GB): contains OS X and applicationsDataDrive (2.25 TB RAID 0 with three 750 GB drives): contains files, pictures, music, videoTime Machine Backup (2 TB drive) Recently I've been experiencing frequent crashes. These mostly happen when the computer is sleeping. For example, I'll put it to sleep before going to bed, and I'll wake up in the morning to find it unresponsive when I attempt to wake it up. (Also: the computer tends to be waking itself up from sleep, i.e. I'll wake up and it will be powered up, even though I put it to sleep the night before.) When I notice that it has crashed, I hold down the power button on the tower until it shuts off, then press it again to start up. When I do, it boots into Safe Mode. Does this suggest a problem is due to a peripheral or drive?
The first time this happened, one of my internal drives got corrupted and I had to use Disk Utility to repair it. The second time it happened the permissions on my data drive got screwed up, and a few files on that drive got corrupted (including my Lightroom library). It just happened a third time, and once again the permissions on the Data drive are screwed up. If I recall, this all started happening after I installed the Mercury Excelsior PCI SSD. But it appears to be functioning well. I've run Verify Disk and it says it has no problems.
Info:
Mac Pro 2.8 (Early '08), Mac OS X (10.5.2), 10 GB RAM, 74GB 10k Raptor, 2x 750GB RAID, 23" ACD
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Jun 26, 2014
I use Mail on 10.9.3 with multiple IMAP accounts (but almost nothing the servers, all local in many folders). In the last days Mail started to crash several times a day, mostly when I interact with messages (replies, moving to folders, attachment stuff etc.) I am too fast for Mail - but that never was the case before and I have a fast machine and Internet connection.
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