MacBook Pro :: Getting Blue / Black Or Gray Screen And Force Shutdown
Aug 29, 2014
Macbook Pro 15 inch
OS X 10.9.4
2.4 GHz Intel Cor i7
4 GB 1333 MHz DDR3Â
I have had my macbook pro for just over 2 years. About a week ago it started randomly giving me a blue striped, grey, or black screen. The fan pins up and won't stop and either the laptop shuts itself off or I have to force it off. When it restarts it is very slow and sometimes the fan kicks on and won't stop and the screen just stays white after the initial apple and spinning wheel screen, so I have force shut it down and try again. Other times it eventually loads and lets me in but everything responds slowly and takes some time to open.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Mar 22, 2012
From time to time my computer screen will just go blue and I don't know why. The only way I am able to see everything again is to force shutdown my computer by holding down the power button. Why is my computer doing that?
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.6.8)
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Mar 13, 2012
My early Intel iMac (2006) won't shut down - gray spinning wheel and blue screen for more than 2 hours now. Can I safely turn it off with the power button? (I'm a little paranoid after a bad experience doing that with my MacBook Pro).what I should I do then?
Info:
iMac, Mac OS X (10.4.7)
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Feb 19, 2012
A few months ago, I bought a macbook pro and it was doing fine. But recently, every time it starts, a blue screen appears for a split second then it goes to log- in. Then, every time I shutdown, it will also show up for a split second then shutdown. It doesn't affect the computer but I'm just wondering how to stop it.
Info:MacBookPro, Mac OS X (10.7.3), blue screen
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Jun 24, 2014
Last week my macbook pro started have gray or blue screen problem, it won't boot all the time I turn on, instead I will turn into gray or blue screen and won't do anything else, the OS is to the latest version, and if it start normally it goes blue or gray screen everytime I use final cut pro, I mainly use this mac for editing videos, I try everything like safe mode, I even format the hard drive but the problem still there...
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Dec 3, 2014
I just having problem with starting my Macboook. First, at start screen (gray background with the apple logo) appears pink/red horizontal lines over all the screen. Then, when i'm using my computer, screen goes black for no reason and i need to force restart to turn on the Mac.I can't believe this is happening to a "HIGH QUALITY" expensive computer. This seems happening to 2011 Macbook Pros... Â
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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May 4, 2012
I recently noticed that when I shutdown/restart my MBP, i get stuck in a gray screen with spining wheel. I can't remember if and what i instaled, but I know that this problem happens when I open up ITunes and keep showing up even when I close/force quit manually ITunes.
Info:Mac OS X (10.7.3)
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Sep 6, 2014
My mac wont on (goes to black screen) after a gray bar that usually shows after restart has been loaded. What should I do?I already tried the safe mode and it's not working ...
Info:
MacBook Pro, iOS 7.1.1
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Apr 5, 2012
Today I upgraded a MacBook Pro from 10.6 to 10.7.3 and every time I try to shut it down or reboot it will go to the gray screen of death and ask to be powered down manually. On reboot it gives an error report.
Here it is:
Interval Since Last Panic Report: 2344 sec
Panics Since Last Report: 8
Anonymous UUID: 731B3211-37FB-4C90-9D90-C15739B5E84C
Thu Apr 5 17:26:25 2012 .....
I've tried to verify/fix permissions/disk but that didn't work. I even reinstalled Lion, but not from a fresh install. I'm trying to avoid a fresh install as this machine is used by many different people and it would be a pain to reinstall everything that is currently installed on it. This machine does have Deep Freeze installed. Could this be related to the issue? Even though the kernel panics on shutdown/reboot Deep Freeze is still able to save it's changes and boot thawed or frozen. Conversely, I have also tried to run a thunderbolt stability update and it can not complete due to the kernel panic.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Mar 30, 2012
My 2009 MBP would have problems shutting down or restarting. On a shutdown, it would appear to off, black screen and no lights, but if you tried pressing the power button nothing happened. I had to hold the power button to turn it completely, then press it again to startup.Restarts had the same behaviour, it would get to a black screen and I would have to hold the power button and then press it again to startup.I ended up taking this MBP back for another problem, and they replaced it with a 2011 MBP (since I had recurring logic board that failed a few times).Anyway, I swapped the SSD from my old mac into the new one, and I have the exact same behaviour!!Seems to be some corrupt settings or something. So I booted from a Mac installation disc, wiped my hard drive and reinstalled the OS, then I restored from Time Machine, and unticked the option to restore settings.I want to also add, that my backlit keyboard isn't working either.I tried resetting the SMC, but the power light on my charger didn't cycle orange/green, so I'm not sure if it worked. I tried multiple time, following Apple instructions.I also reset the PRAM, which did work.
Info:
MacBook Pro (17-inch, Late 2011), Mac OS X (10.7.3), 16GB RAM, OCZ Vertex 3 Max IOPS 240
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May 13, 2012
I cant seem to make it shut down completely or re-start, it seems to be in sleep mode and wont wake up. When I try and restart it makes a sound like its trying to eject a disc (there is nothing in the cd drive).
Info:
MacBook Pro (15-inch Early 2008)
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Jun 3, 2012
My iMac is the latest model, however when I try to shut it down I get a grey screen with the apple loading spiral and it doesn't shutdown. I have version 10.7.4 OSX Lion, all updates have been downloaded. I have resorted to leaving it on. I do not want to hard shutdown because this could damage the system, my old iMac broke after the hard drive was damaged with the same style of issue.
Info:
iMac, Mac OS X (10.7.4)
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Jan 7, 2010
My 4 month old Macbook Pro suddenly shuts down with a blue screen and a spinning gear(like on the start-up) thats lasts for like 10 seconds. Could you suggest anything I can do? I've already tried resetting PRAM, SMC, ran in safe mode, and repaired permissions but nothing works!The last thing i remembered doing before this happened was a 7-pass Free Space Erase.
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Aug 1, 2009
Im selling my macbook pro and am trying to restore it to factory settings. I have inserted the "install disc" many times. However, my laptop is never able to start up. It alternates between a black and grey (no apple or wheel) screen. I've tried holding down the "C" key while rebooting..that didnt work. I've tried clicking restart when it instructs me to...that didnt work I've tried going to system preferences --> startup disk --> clicking the install drive and it still didnt work. What can I do? My mac can start up and work perfectly fine without the disk, its just that i need to restore it to factory settings.
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Jun 19, 2012
I have a MacBook Pro Core 2 Duo 2.5GHz/250GB HDD/2GB RAM that won't turn on, unless I leave the power button pressed, in which case, as you all know, the computer turns off again. It started about 3 days ago. Set the computer to sleep, shut it closed, took it to another room and opened it. The MBP gave me the blue screen, then black and then... nothing. At first I thought it was the HDD, but now I'm having second thoughts. I now think it's the cpu fan.
Info:
MacBook Pro, Mac OS X (10.5.8)
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Dec 2, 2014
while working on my computer i can vaguely see a weird blue spot in the center of my screen. When the screen is dark or black a bright blue spot appears.
Info:
MacBook Pro
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Mar 4, 2012
Imac won't shut down, blue screen with spinning wheel is on and computer never shuts until I hold the power button down and shut it manually..
Info:
iMac, Mac OS X (10.6.8)
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Oct 19, 2009
my macbook pro has been freezing and crashing lately. the screen ends up looking like this: [URL]
i have checked/repaired disk permissions.
not sure what could be causing this problem.
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Apr 4, 2012
My computer displays grey screen and apple logo for 10 minutes or more during start up and shut down. Sometimes it refuses to shut down. This issues started after installing OS lion. What do I do?
Info:
MacBook Air, Mac OS X (10.7.3)
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Mar 30, 2009
Everything was fine until this morning when i came into work, started up my Macbook as usual from sleep mode. was able to use OS X for a little while, had to leave to go onsite so i locked my screen (i use sizzle keys and made Command + L to lock my screen to the log on prompt). as soon as the cube spins to the logon screen, BOOM, all i see is the solid light blue screen just sit there. i walk away and 5 minutes later, it's still on there, can't recover or go back to my desktop, so i force shut down (hit the power button, and attempt to reboot the OS X. then thats when it all gets bad. Everytime i boot into OS X it just sits there with the blue screen and flickers back and forth with the gray gear wheel spinning and so forth.
Ok, so next check, i go to boot into my Boot Camp partition into Vista. no problems, was able to boot in my boot camp partition without any problems (im typing this in boot camp at this moment.)
So far i've been able to boot into my Boot Camp and the OS X Restore Disc without any problems.
I booted into the OS X boot disc, and ran Disk Utility, ran the perrmissions check and the disk check and both fixed problems aparently on my OS X partition. went to boot back into OS X, blue screen.
So now i do the PRAM and NVRAM reset doing Command+Option+P+R and again booted into OS X. blue screen.
Booted into Safe Mode (Safe Boot) took awhile, but again. stuck at blue screen and if i press any keys or move the mouse, the grey gear spins for like 10 seconds and just goes back to the blue screen. and the process goes over and over again.
(later on this afternoon) I even ran FSCK to check the volume for problems. "it appears to be OK"
The good thing atleast in this situation is that i can access my OS X partition in Vista (via MacDrive) without any problems, so if having to reload my previous Time Machine backup (which stupid me forgot to back up my system over 60 days ago ) or having to just Archive my OS X and reinstall it, that will have to be my final choice. But i don't REALLY want to have to do this all over again if at all possiable.
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Mar 4, 2010
I upgraded to Snow Leopard and a few days later when i went to shutdown my mac pro after i woke it up, i got the blue screen and progress wheel just spinning. After calls with Apple, running both long and short hardware tests, 3 snow leopard discs, a clean install, 2 upgrades, the tech gave up. The clean install was a bare bones install with no applications installed. I would now have to take it into a repair shop and pay for software tests. This is a one year old mac pro with apple care. I used Time Machine to restore to leopard, and all is ok. Has anyone heard of this problem? I'm quit happy to stick with Leopard, but am upset that an apple software problem has to be fixed and paid for by me. I assume if it was a hardware problem it would show up in Leopard.
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Feb 4, 2008
I am looking at purchasing an Ibook G4 but the description of the item includes this:"When you switch it on it begins to load up i.e. the blue screen with the Apple logo, but then the screen goes black or flickers. Said friend has kindly wiped the hard drive for me so now when you switch it on it makes the �opening� noise then you get a blue screen with alternating �?� and the Finder logo."
I have a feeling this may have been a temporary fault with the screen connector being loose and possibly damaged.But i assume the alternating "?" and the "finder logo" is simply a lack of OS?
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Jul 3, 2012
New to Mac computers. When trying to open computer after being in sleep mode, I clicked the mouse to open the password screen, & a blank blue/black screen appeared & the mouse timer( colored circle) appeared, as if to be waiting. I had to unplug the computer to reboot it. This has happened twice in 2 days.
Info:
iMac (27-inch Mid 2011)
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Jun 5, 2014
Upon start up my screen goes to normal gray w/apple logo and spinner then goes black. Cursor is visible and still is moveable but nothing else. I safe booted and bar came up also but then back to black screen.Â
Info:
iMac, Mavericks upgrade
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Feb 8, 2009
Everytime I turn it on I get a black box asking to shut down or restart the mac. I have managed to get it to turn on to powersave and managed to update the software. Thought it might help but just made it worse - it won't boot up at all now past an apple symbol with a little swirly thingy underneath (I apologise now for my lack of intelligence when it comes to computers/knowledge/names of things!) The first time I managed to boot the computer up it came up with the grey screen and a little folder flashing between a face and a question mark which I assume meant it couldn't find anything but that appears to have gone away now. I bought this computer new from Apple about 2 - 3 years ago and no disks were provided with it.
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Apr 26, 2012
I have an iMac 21inch, Late 2009. I found after it was runing really slow that my hard drive was failing. It told me there were SMART errors on the drive. The computer is out of warranty and I'm in the middle of no where so i have no Mac store to take it to. I bought a new drive, same model, and installed it into the computer. It turns on fine, but after the Apple logo and spinning coge wheel the screen flashes, shows the blue back ground like its going to load the desktop and then goes black.Â
I've tried connecting an external monitor to it and shows up like an extended display. I've tried connecting it to another Mac, a Mini, and the Mini can boot off the iMacs hard drive just fine. If it Target Disk mode the Mini and boot the iMac I get the same flash of blue desktop then it goes black. Â
This is where it gets weird though, I'm sure your thinking, ok the screen is going bad... BUT, I boot off an Ubuntu CD, or the AHT disk and it loads fine and has no turning black. Its only when booting into the Mac OS or the installation disk. Â
One last note is that when its at the black screen and I'm sure its loaded the desktop, if I hold the power button down for about 3-4 seconds, till I hear a click. I then press the button again right away and the screen flashes on showing me the desktop and everything, for about 2 seconds... Â
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May 13, 2012
My Mac froze. I tried rebooting and now it won't boot past the blue screen. I have a mouse pointer and there is a small black circle with three smaller blue dots inside of it in the upper right hand corner of the screen. Clicking on it does nothing. I tried booting in safe mode but it wouldn't boot past the galaxy screen. Again, I had a mouse pointer but nothing more. I've tried booting from the OS disc that came with the computer. It sounds like the disc is running but nothing ever happens.
Info:
iMac
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Mar 13, 2012
Suddenly, while browsing, I lost the top menu in my new MBP. How do I shut down the laptop?
Info:
MacBook Pro
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Jul 4, 2012
I purchased the new 13-inch Macbook pro on the day of its launch and since the first 30 minutes of use it has constantly frozen intermidiatly for apperently no reason. I've tried re-installing the OS, taking it to the genius bar(They said everything looks ok and on the repair sheet it said "UNIT IS RFB"), and resetting the SMC. I checked the kernel log and it has a tendency to throw this: 7/4/12 12:02:42.000 AM kernel: Previous Shutdown Cause: 3. Read up on this and apperently it has to do with overheating issues, but this doesn't make sense condsidering it can happen even when just doing textbased web searching(I do not have adobe flash installed). I tried ressetting the SMC, changed nothing. Some days it may only happen once or twice, but sometimes it happens so frequently that the computer is barely usable. Apperently I am not the only one having this problem, some people are reporting the same thing but claiming it to be a problem with the Intel 4000 graphics card. The model is the baseline 13-inch Macbook pro running OSX 10.7.4.
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Jun 7, 2012
encounter kernal force shutdown when I power on my laptop. happen agin 2 times Is there any way I could contact Apple helpdesk though email in singapore?Lost , only phone number on the website no email support.
[code]...
Info:
MacBook
Pro, Mac OS X (10.7.2)
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