OS X Yosemite :: Canon MX870 Is Not Detected After New Driver Installed
Nov 30, 2014
I just downloaded and installed the new Canon drivers from their website that are supposed to support Scanner/Printer functions for my MX870 with Yosemite, but when I go to Settings for Printer/Scanner and try to add the printer from the wireless network, the computer does not detect it.
Info:
iMac (21.5-inch, Late 2013), OS X Yosemite (10.10.1)
I recently obtained a 2013 Macbook air 13" and upgraded the os to Yosemite. I plugged in my travel printer, Canon BJC-85 and there is no driver compatible. The mac recognized it as plugged in but under the list of available installed drivers there is nothing that will work with it.
I tried to do a software update but it says my system is already up to date. I went to the canon website and it said mac OS X already has the drivers.
I used this printer on another mac OS X laptop and it had the drivers already like it should.
Info: MacBook Air (13-inch Mid 2013), OS X Yosemite (10.10.1)
I'm using OS X 10.7.3. I'm in System Preferences > Print & Scan. I click the + to add my Canon MX870, which is connected to my wireless network. I select it under "Nearby Printers". It says:
"Software for this printer is available from Apple. Would you like to download and install it?"
I click "Download and Install". When the progress bar reaches the end, it says:
"The software for this printer is currently unavailable. Please contact the printer's manufacturer for the latest software."
So. I download the latest driver from Canon (version 10.51.2.0) and install it. I go back to add the printer, and I get the same message.
I then download the latest printer software from Apple (version 2.8, which includes MX870 series drivers version 10.51.2.0) and install them. I go back to add the printer, and I get the same message.
So. Instead of selecting it under "Nearby Printers", I choose "Add other printer or scanner", which brings up the "Add Printer" dialog box. My printer shows up as a "Bonjour Multifunction". I select it and "Print Using" defaults to "MX870 series". It says "The selected printer software is available from Apple. Click Add to download it and add this printer."
So. I click "Add". It goes through the motions again, eventually bringing me back to this:
"The software for this printer is currently unavailable. Please contact the printer's manufacturer for the latest software."
All of the Bonjour settings are ON in the printer settings.
Using the Canon utilities still brings me to the "Add Printer" dialog box. How can I add this printer??
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Info: MacBook Pro, OS X Mavericks (10.9.4), MBPR 13" 4 RAM MID 2010
Canon advertises this printer as having ONLY Windows drivers, however there is a solution if you are interested in buying the printer (I bought one for around AUD150, delivered in Melbourne). As reported in Macosxhints here there is an OSX driver for the Canon LBP3000. Go to the linked Canon page (which is in Japanese) then scroll to near the bottom of the page for links to the driver (MXCAPT160). Download that and install it. Edit: The printer dialogue (when you attach it) is then in English. It doesn't offer all the options available in Windows (mainly output quality & economy modes) but is fine for straightforward printing to A4, letter, legal, A5, A6 and a couple of Japanese envelope sizes (Yougata-4 approximates DL).
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