OS X V10.7 Lion :: Unable To Add Canon MX870
Mar 23, 2012
Here's what's going on:
I'm using OS X 10.7.3. I'm in System Preferences > Print & Scan. I click the + to add my Canon MX870, which is connected to my wireless network. I select it under "Nearby Printers". It says:
"Software for this printer is available from Apple. Would you like to download and install it?"
I click "Download and Install". When the progress bar reaches the end, it says:
"The software for this printer is currently unavailable. Please contact the printer's manufacturer for the latest software."
So. I download the latest driver from Canon (version 10.51.2.0) and install it. I go back to add the printer, and I get the same message.
I then download the latest printer software from Apple (version 2.8, which includes MX870 series drivers version 10.51.2.0) and install them. I go back to add the printer, and I get the same message.
So. Instead of selecting it under "Nearby Printers", I choose "Add other printer or scanner", which brings up the "Add Printer" dialog box. My printer shows up as a "Bonjour Multifunction". I select it and "Print Using" defaults to "MX870 series". It says "The selected printer software is available from Apple. Click Add to download it and add this printer."
So. I click "Add". It goes through the motions again, eventually bringing me back to this:
"The software for this printer is currently unavailable. Please contact the printer's manufacturer for the latest software."
All of the Bonjour settings are ON in the printer settings.
Using the Canon utilities still brings me to the "Add Printer" dialog box. How can I add this printer??
Info:
MacBook, Mac OS X (10.7.3)
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