Software :: MAIL: Take Offline, Take Online?
Jun 28, 2004
I don't understand that function in MAIL about Take Online and Take Offline. Just what is this thing for? In Online Status in the Mailbox menu, it shows my mailboxes and their status. Is this a way of NOT checing mail for certain boxes? If they are all set to Go Online then I assume all mailboxes get check when pressing command/shift/N, correct?
Is there a reason some of them would go offline on their own?
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Apr 1, 2012
I use apple mail to connect to multiple accounts. One of them went offline on Friday and refuses to come back on. The account is fully functional, because it's still working fine on iPhone, iPad and through Outlook 2011. It's like once apple mail decides an account is offline, that's it.
Info:
Apple Mail, Mac OS X (10.7.3)
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Apr 26, 2012
All three of my email accounts are offline, will not go online?
Info:
IMac, Mac OS X (10.5.1)
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Feb 12, 2012
One of my email accounts (a MS exchange account) suddently went offline and hasn't come back online for days! I have the exclamation point in the triangle next to the ghosted name of my account. I've tried multiple times to go back online w/o success Connection doctor was not helpful
-I can still connect directly to the MS exchange account on the internet
-My other accounts (e.g. gmail) still go online
Info:
iMac (27-inch Mid 2010), Mac OS X (10.6.8)
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May 17, 2009
I was setting up the mail app on Leopard to work with Gmail, but the app won't go online.
I think the problem was that I left a box unticked during the ADD ACCOUNT.
Is there any way I can go back and fix it?
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Mar 21, 2009
Most of my user base uses Windows but we do have a few Mac Users thrown in and not many techs that are proficient with Macs.
I have a customer with Mac OS 10.5.6, Mac Mail 3.5 (930.3) on an IMAC 9,1 (?).
He uses our pop email and also as a .mac mail account. For about the past week, both email accounts have been going into Work Offline status on their own. He has tried forcing in Take accounts online, and while the status does show online, he is not able to send or receive mail from either account, and it throws him back into offline mode. He is able to access the internet via Safari and he can access his email (through us) from the web and on his iphone. Eventually, the mail program will go back to online, on its own and he is able to send and receive mail like normal.
I have scoured the forums and seen a few people having the same issue and got it fixed, but none of them said how they fixed it. Any help that you can give would be greatly appreciated. Please let me know if there is any additional information that I can provide.
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Jun 11, 2012
Mail has worked flawlessly for four years. Over the past several days, mail has continually gone off line when I am connected at home. My network is working fine (I am online and can receive and send info from skype/webpages, etc.) and when I connect through webmail I can send and receive messages. I have four mail accounts configured through the Mail, each is imap configured to a separate Gmail account. Each account shows the ! error which reads "The server error encountered was: The connection to the server imap.gmail.com on port 993 timed out." I can take my laptop to any other network and all the accounts go online and are completely fine for the entire session. Then when I return home they go offline again. I have tried to eliminate my wireless network from the equation by direct connecting to the cable modem, but the issue remains.
Info:
mail, Mac OS X (10.5.8)
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Jun 21, 2012
I use Mail, and have two accounts - one is POP and one IMAP. The one I use most is a gmail IMAP account. I've been sending and receiving e-mails all day, but suddenly both accounts are offline. Mail asks me repeatedly for the password, but when I put it in it doesn't accept it. I went online to gmail and find that the sign on and password still work and can see my mail there, but I want to get it in my computer.
Info:MacBookPro, Mac OS X (10.6.8), Bought it in 2009
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Jan 11, 2010
For the longest time i've been using Gmail and also the offline lab feature that allows me to access my gmail via the web browser. Rather than me going into a big explaining here i'll just mention i'm befuddled on whether to stick with Gmail's offline use or switch things up to Apple's Mail; reason in doing so is i've recently been noticing how some apps like OmniFocus play nice with Apple's Mail. Also having a Gcal account and using it I can't but help and prefer Gcal tenfold over iCal. But Gcal's offline use sucks for me when using Firefox. It's always a gamble when I'm offline and want to check my Gcal, sometimes it works and other times it doesn't. I'm not a big fan of iCal but have it always sync'd with Gcal so am currently using iCal...and am thinking about using Mail now. I just feel I enjoy Gmail's search, starring and folder system.
Plus I think I remember that when I include my account in Mail I see it downloading the 3GB's of Mail I have..and even though i'd assume Gmail would do the same, I never see where it goes which rests uneasy with me..
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Apr 14, 2012
all mail accounts keep going and staying offline?
Info:
iMac (27-inch Mid 2010), Mac OS X (10.7), drops out internet connection intac
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May 7, 2012
If the mail application is close, iCloud mail goes offline, although my other email accounts in the mail app do NOT go offline. When I open the mail app, there is a symbol next to the iCloud account (but not next to the others) that looks like a circle with a horizontal zig-zag. When I click on that symbol I get the following message: "This account (iCloud) appears to be offline due to a network problem." If I click the button in the dialogue box that says, "Take all accounts online,", then my iCloud mail comes in right away. However, all my other mail accounts already are delivered. It is not a network or connection problem.
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)
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Sep 5, 2014
After many years of using Mail, my outgoing mail server is suddenly offline. My wife's mail, with identical settings is not offline. We do not use iCloud for our mail. I have several mail accounts and they all show outgoing (Offline). The outgoing mail server is SMTP.WEST.COX.NET. For me, of course you can add (Offline).
Info:
iMac, OS X Mavericks (10.9.1), iMac7,1 (24-inch Mid 2007)
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Dec 4, 2014
I have found that in the ~/Library/Containers/com.apple.mail/Data/Library/Mail Downloads folder I have 26GB of mail attachments. I would like to get rid of these items but do not know if I can simply delete them or if there is an official process to go through.
Info:
MacBook Air, OS X Mavericks (10.9.1)
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Dec 28, 2009
When I try to check mail sometimes my email accounts (I have 4) are taken offline for no apparent reason. When I try to "Take Account Online" I am unable to do so and need to reboot my computer.
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Jun 29, 2014
I am having a problem with the mail app on a late 2010 MacBook Air. Specifically, all accounts are offline after resuming from sleep. I am running apple mail (7.3), and OS X 10.9.3. Once the network reconnects, only the mail app remains a problem.
my having messed around with the DNS configuration in order to try an app called Blockless and/or having upgraded to OS X 10.9.3. I have four mail accounts, all but one of which are Gmail IMAP accounts (the 4th runs from Bluehost mail, and is also an IMAP account). I currently have the DNS set at the default number, but might try going back to 8.8.8.8. Mail works fine on my several iOS devices.
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Jun 22, 2009
I have been on Microsoft Exchange for 6 years. Migrated from PC to Mac about a year ago. I started using Microsoft Entourage 8 because it supported Microsoft Exchange Server.
I was working, although periodically Entourage would lock up and I would have to re-sync the inbox. After finally getting fed up, I've decided to move to Mac Mail.
After some initial pains to setup the Exchange account settings, I finally have it "working". The only problem is that not all my email messages are sent to the Mac Mail client.
If I'm online with my Mac when the email hits the Exchange Server, I get the message. But if Mac Mail is not open, I won't get the message. I can confirm that the email hits the exchange server because I can see it in Outlook Web Access, and on my BlackBerry.
The only way I know how to get the emails into Mac Mail is by going into my blackberry, marking the emails as read, or un-read, while the Mac Mail client is open. If I do that, then Mac Mail will discover that these messages are in my Inbox and pull them into the Mac Mail client.
This is very frustrating as I have to keep track of which emails I received when Mac Mail was closed. If I walk between meetings for 2 minutes and I receive an email, I'll miss it in my client.
I'm using Mac Mail version 3.6 (935/935.3), on Mac OS X - 10.5.7.
I'm not sure what version of Microsoft Exchange I'm on as that is managed by my company IT department.
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Dec 10, 2014
Suddenly Mail has stopped sending emails. Connection Doctor says server is 'offline' and I should ensure passwords and settings are correct. But I changed NOTHING - it just suddenly stopped sending and receiving!
I'm using a late 2012 iMac and a Retina MacBook Pro, both with very latest OS - same problem on both. I've restarted my TimeCapsule and BT HomeHub
Info:
iMac
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Apr 10, 2012
Mail keeps asking for password. Will not accept password. Keeps saying password error.Tried to reset password.
Info:
PowerMac, Mac OS X (10.5.8)
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Mar 6, 2012
Mail (5.2) stays offline. I get a message saying that another application has locked mail.
Info:
MacBook Pro, Mac OS X (10.7.2), Everything up to date.
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Jun 25, 2014
Apple mail shows GMail off line. I get the following message when I select "take all accounts on line
"Unable to connect"
There may be a problem with the mail server or network. Verify the settings for account “Gmail” or try again.
The server returned the error: The connection to the server “imap.gmail.com” on port 465 timed out."
When I select take all accounts on line I get this message
"ALERT
There may be a problem with the mail server or network. Verify the settings for account “Gmail” or try again.
The server returned the error: The connection to the server “imap.gmail.com” on port 465 timed out.
I have had a long call with my service provider who checked all settings but to no avail.
Same issue with iPad mini and IPhone
OS10.9.3
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Oct 13, 2009
Gmail Users: Do you access your gmail only online, or do you use Apple Mail? I've been using Apple mail for my Gmail for a few years now (IMAP). However, I didn't realize how messed up it left my Gmail online (Tabs are a mess, mail messages are getting lost). I'm considering going back to online Gmail, but I also liked how Apple mail played nice with the iphone (since there's no Google GMAIL app for the iphone). So, let me know how you access your Gmail!
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Aug 14, 2009
I started having problems with mail a day or so ago, and it has gone from bad to worse to FUBAR.
Mail 1.3.11
Os X 10.3.9
1.33 Ghz PB G4 17"
First I was having crashes when downloading new messages. It became more frequent and got to the point where I can't get any new messages in from the queue. In activity viewer I see that it is getting headers, but it will get to a certain point and just crash. I took all of my mailboxes out of the directory, started mail and reimported them, then set up my accounts again.
When it went online to reload my IMAP inbox, 3000+ messages, it got maybe halfway through then crashed. It doesn't even pick up where it left off when I start it up again. So not only can I not check my new messages, I don't even have the old ones where I can easily read them. I have access to the server my mail is on to read them through a web browser, but sending mail through it does not work right now so I am really screwed.
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May 13, 2012
When mac mail downloads, they stay in my Mail Inboxes. But online, on iCloud, I can't see more than the most recent four weeks of email. This means Mac Mail provides no archive on the account on line. What can I do so ALL online email is accessible?
Info:
MacBook Pro, Mac OS X (10.7.4)
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Oct 26, 2010
I recently lost one of my Gmail accounts to a hacker and it was an enlightening experience. I like to keep all of my gmail messages because it's a useful history to search if I ever need to look up an old thread. However, the obvious problem is a hacker who gets in also has all that knowledge. What I'd like to be able to do is store my full Gmail account with all messages locally in Apple mail where I can backup as often as I want, then I'd like to purge my online Gmail messages. The idea is if someone hacked my Gmail account, they'd see very little messages but I would still have all e-mail copies saved on my machine.
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Mar 29, 2012
I have recently migrated to a macbook pro and have had no issues with mail for two weeks, until today. I have a new problem today with mail outgoing servers being "offline" without a way to turn them online. I did a software update yesterday and I may have gotten an OSX upgrade but did not notice. Does anyone know if there is an issue with 10.6.8?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Apr 24, 2012
In Account Information Outgoing Mail Server says: iCloud is offline. But apple says it is on line?
Info:
iMac, Mac OS X (10.7.3)
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Aug 28, 2009
I handle all the maintenance for three macs. My own mac Pro, my wife's Macbook Pro and my mother's iMac, all intel and purchased within the last year.
All are running OSX 10.5.8, except my mother's which is at 10.5.5. My mother lives in another state and she only has dialup.
Downloading a 60MB file takes all night when I'm there. Last update I did took me a week to download and I don't like tying my mother's phone up all night in case she needs to call an ambulance.
Is there a way I can download updates using software update and my cable modem to my Mac Pro and then burn them to DVD and install them on her machine?
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May 6, 2010
A lot of the times MSN shows me as offline to other people. It happens on Adium and aMSN, and sometimes IM+ on my iPod Touch. It doesn't seem to happen to my sister, I don't think. Does anyone know what could be causing this? It is quite annoying.
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Nov 30, 2007
This is very annoying - and it's probably MSN's fault. Everything works fine in Adium, apart from all of my MSN contacts say I'm offline when Adium clearly says "Available".
Anyone else having this problem?
My MSN address ends in "@msn.com"
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Dec 10, 2008
I've attached a picture to show what I mean (sorry for all the painting lol) but at times when I'm on MSN Messenger for Mac I always appear offline but people still start convos with me which is very annoying.
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