MacBook Pro :: My Mail Accounts Just Went Offline
Jun 21, 2012
I use Mail, and have two accounts - one is POP and one IMAP. The one I use most is a gmail IMAP account. I've been sending and receiving e-mails all day, but suddenly both accounts are offline. Mail asks me repeatedly for the password, but when I put it in it doesn't accept it. I went online to gmail and find that the sign on and password still work and can see my mail there, but I want to get it in my computer.
Info:MacBookPro, Mac OS X (10.6.8), Bought it in 2009
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Apr 14, 2012
all mail accounts keep going and staying offline?
Info:
iMac (27-inch Mid 2010), Mac OS X (10.7), drops out internet connection intac
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Dec 28, 2009
When I try to check mail sometimes my email accounts (I have 4) are taken offline for no apparent reason. When I try to "Take Account Online" I am unable to do so and need to reboot my computer.
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Jun 29, 2014
I am having a problem with the mail app on a late 2010 MacBook Air. Specifically, all accounts are offline after resuming from sleep. I am running apple mail (7.3), and OS X 10.9.3. Once the network reconnects, only the mail app remains a problem.
my having messed around with the DNS configuration in order to try an app called Blockless and/or having upgraded to OS X 10.9.3. I have four mail accounts, all but one of which are Gmail IMAP accounts (the 4th runs from Bluehost mail, and is also an IMAP account). I currently have the DNS set at the default number, but might try going back to 8.8.8.8. Mail works fine on my several iOS devices.
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Apr 26, 2012
All three of my email accounts are offline, will not go online?
Info:
IMac, Mac OS X (10.5.1)
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Jun 28, 2012
I've just added the macbook pros that were recently purchased, (NOT retina Displays) boo i know.. THey are in AD able to place them and moved them around into different groups. I'm able to sign in when i'm on the network. WHEN I'M OFF THE NETWORK IT DOES NOT ALLOW ME TO SIGN IN. In windows it builds a profile for you so i checked that it does create a profile folder under users but still not able to sign in (locally)? not really locally?
Info:
MacBook
Pro, Mac OS X (10.7.3), Able to Bind, NO offline signin.
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May 17, 2009
I was setting up the mail app on Leopard to work with Gmail, but the app won't go online.
I think the problem was that I left a box unticked during the ADD ACCOUNT.
Is there any way I can go back and fix it?
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Mar 21, 2009
Most of my user base uses Windows but we do have a few Mac Users thrown in and not many techs that are proficient with Macs.
I have a customer with Mac OS 10.5.6, Mac Mail 3.5 (930.3) on an IMAC 9,1 (?).
He uses our pop email and also as a .mac mail account. For about the past week, both email accounts have been going into Work Offline status on their own. He has tried forcing in Take accounts online, and while the status does show online, he is not able to send or receive mail from either account, and it throws him back into offline mode. He is able to access the internet via Safari and he can access his email (through us) from the web and on his iphone. Eventually, the mail program will go back to online, on its own and he is able to send and receive mail like normal.
I have scoured the forums and seen a few people having the same issue and got it fixed, but none of them said how they fixed it. Any help that you can give would be greatly appreciated. Please let me know if there is any additional information that I can provide.
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Jun 28, 2004
I don't understand that function in MAIL about Take Online and Take Offline. Just what is this thing for? In Online Status in the Mailbox menu, it shows my mailboxes and their status. Is this a way of NOT checing mail for certain boxes? If they are all set to Go Online then I assume all mailboxes get check when pressing command/shift/N, correct?
Is there a reason some of them would go offline on their own?
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Jun 11, 2012
Mail has worked flawlessly for four years. Over the past several days, mail has continually gone off line when I am connected at home. My network is working fine (I am online and can receive and send info from skype/webpages, etc.) and when I connect through webmail I can send and receive messages. I have four mail accounts configured through the Mail, each is imap configured to a separate Gmail account. Each account shows the ! error which reads "The server error encountered was: The connection to the server imap.gmail.com on port 993 timed out." I can take my laptop to any other network and all the accounts go online and are completely fine for the entire session. Then when I return home they go offline again. I have tried to eliminate my wireless network from the equation by direct connecting to the cable modem, but the issue remains.
Info:
mail, Mac OS X (10.5.8)
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Jan 11, 2010
For the longest time i've been using Gmail and also the offline lab feature that allows me to access my gmail via the web browser. Rather than me going into a big explaining here i'll just mention i'm befuddled on whether to stick with Gmail's offline use or switch things up to Apple's Mail; reason in doing so is i've recently been noticing how some apps like OmniFocus play nice with Apple's Mail. Also having a Gcal account and using it I can't but help and prefer Gcal tenfold over iCal. But Gcal's offline use sucks for me when using Firefox. It's always a gamble when I'm offline and want to check my Gcal, sometimes it works and other times it doesn't. I'm not a big fan of iCal but have it always sync'd with Gcal so am currently using iCal...and am thinking about using Mail now. I just feel I enjoy Gmail's search, starring and folder system.
Plus I think I remember that when I include my account in Mail I see it downloading the 3GB's of Mail I have..and even though i'd assume Gmail would do the same, I never see where it goes which rests uneasy with me..
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May 7, 2012
If the mail application is close, iCloud mail goes offline, although my other email accounts in the mail app do NOT go offline. When I open the mail app, there is a symbol next to the iCloud account (but not next to the others) that looks like a circle with a horizontal zig-zag. When I click on that symbol I get the following message: "This account (iCloud) appears to be offline due to a network problem." If I click the button in the dialogue box that says, "Take all accounts online,", then my iCloud mail comes in right away. However, all my other mail accounts already are delivered. It is not a network or connection problem.
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)
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Sep 5, 2014
After many years of using Mail, my outgoing mail server is suddenly offline. My wife's mail, with identical settings is not offline. We do not use iCloud for our mail. I have several mail accounts and they all show outgoing (Offline). The outgoing mail server is SMTP.WEST.COX.NET. For me, of course you can add (Offline).
Info:
iMac, OS X Mavericks (10.9.1), iMac7,1 (24-inch Mid 2007)
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Dec 4, 2014
I have found that in the ~/Library/Containers/com.apple.mail/Data/Library/Mail Downloads folder I have 26GB of mail attachments. I would like to get rid of these items but do not know if I can simply delete them or if there is an official process to go through.
Info:
MacBook Air, OS X Mavericks (10.9.1)
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Jun 22, 2009
I have been on Microsoft Exchange for 6 years. Migrated from PC to Mac about a year ago. I started using Microsoft Entourage 8 because it supported Microsoft Exchange Server.
I was working, although periodically Entourage would lock up and I would have to re-sync the inbox. After finally getting fed up, I've decided to move to Mac Mail.
After some initial pains to setup the Exchange account settings, I finally have it "working". The only problem is that not all my email messages are sent to the Mac Mail client.
If I'm online with my Mac when the email hits the Exchange Server, I get the message. But if Mac Mail is not open, I won't get the message. I can confirm that the email hits the exchange server because I can see it in Outlook Web Access, and on my BlackBerry.
The only way I know how to get the emails into Mac Mail is by going into my blackberry, marking the emails as read, or un-read, while the Mac Mail client is open. If I do that, then Mac Mail will discover that these messages are in my Inbox and pull them into the Mac Mail client.
This is very frustrating as I have to keep track of which emails I received when Mac Mail was closed. If I walk between meetings for 2 minutes and I receive an email, I'll miss it in my client.
I'm using Mac Mail version 3.6 (935/935.3), on Mac OS X - 10.5.7.
I'm not sure what version of Microsoft Exchange I'm on as that is managed by my company IT department.
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Apr 1, 2012
I use apple mail to connect to multiple accounts. One of them went offline on Friday and refuses to come back on. The account is fully functional, because it's still working fine on iPhone, iPad and through Outlook 2011. It's like once apple mail decides an account is offline, that's it.
Info:
Apple Mail, Mac OS X (10.7.3)
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May 14, 2012
i did not back it up on time machine and cannot find the dic that came with my computer. I have a macbook snow leopard
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Dec 10, 2014
Suddenly Mail has stopped sending emails. Connection Doctor says server is 'offline' and I should ensure passwords and settings are correct. But I changed NOTHING - it just suddenly stopped sending and receiving!
I'm using a late 2012 iMac and a Retina MacBook Pro, both with very latest OS - same problem on both. I've restarted my TimeCapsule and BT HomeHub
Info:
iMac
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Dec 3, 2014
I just got my MacBook Pro back from an Apple repair, covered by Appleworks. The main repair was replacement of the logic board. Now I cannot log in to either of my mail accounts, either by means of the stored passwords in the account preferences for MAIL or by entering them manually. How do I reset this?
Info:
MacBook Pro (15-inch Late 2011), OS X Mavericks (10.9.3)
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Apr 1, 2012
I am on travel and thus not at home. The Macbook Pro is running 10.6.8 with max memory and a 750GB HD. I suspect this is associated with moving my accounts to iCloud. And I assume Apple will sort this out either in the next few hours or the next few days.
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.6.8)
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May 9, 2012
when setting up an account in apple / mac mail below are my configs: [URL]
now i need to configure 3 accounts with these details and also be able to send out email with same account. It was working before when i had the same settings on my earlier pop server as the outgoing server but now this is not allowing me 2 add the other 2 accounts for outgoing. Says same server name so stays offline.
Info:
MacBook Pro, Mac OS X (10.6.8), Mac Mail
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Jun 24, 2012
I have two accounts on mail. When I send it through my business account it shows that it is going thru this account (at the bootom I select that it on my business account) but when I receive the e-mail it goes back to my hotmail account? Why is it switching over and how I can I get it to send with my business account?
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Jun 25, 2012
I need to get all three of my e-mail accounts in one e-mail browser. Which is easier, moving my two Pop 3 accounts to Mac Mail, or moving my [URL] account to Office Entourage or Outlook?
Info:
MacBook Pro
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Dec 2, 2014
I have two email accounts (IMAP) on my Mail App on MacBook and even though I configured it to sync manually it still does sync by itself each time I get a new message. How I can put it to really sync manually.
Info:
MacBook Air
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Jun 5, 2012
Using Macbook Air, get low battery warning. Finish what I'm doing, close screen at 0:00 remaining time. Apparently it didn't sleep in time before battery drained completely, since when opening after plugging a minute or two thereafter it went into cold restart. (Btw, I've had the machine just shut down instead of going into deep sleep on low battery a few times before, would like to fix this too...)
All my programs reopened, except Mail loaded the "Welcome to Mail" splash screen, with my name and one of my email addresses autofilled, but none of my regular accounts. I canceled and it closed. Repaired permissions, verified disk, no problems. After searching the forums, turned invisible files on, fired up my Time Machine backup, and restored a recent pre-crash version of Mail preferences plist in user/Library/Preferences. Start up Mail again: same "Welcome to Mail" splash screen.
Called Apple Care, they wanted me to do a full restore from Time Machine backup. But my backup is a week old and I will lose data not covered in the meantime--I still want to find a way to get Mail back working without doing this. The only other suggestion was clear caches, restart, try again. I fired up Onyx, executed maintenance scripts, rebuilt Mail's envelope index, cleared system and user caches, and still no dice.
how to get Mail to recognize my old preferences plist instead of heading straight to the splash screen? To restore to all my email again without a full restore from week old back up?
Info:
MacBook Air, Mac OS X (10.7.4), 13" 2.13 C2D 4GB ram
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Mar 29, 2012
I have recently migrated to a macbook pro and have had no issues with mail for two weeks, until today. I have a new problem today with mail outgoing servers being "offline" without a way to turn them online. I did a software update yesterday and I may have gotten an OSX upgrade but did not notice. Does anyone know if there is an issue with 10.6.8?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Dec 15, 2008
I've been using Mail with my .mac account, and this morning tried adding my hotmail and gmail accounts to it. Unfortunately, Mail pulled messages from all three accounts and dumped it into one inbox. Is there a way for me to separate it - so that I have one inbox for one account, another inbox for another account?
I want to keep the mailboxes separate because I use them for different things (work vs home vs general internet shopping, junk mail, etc.), and don't want to miss a work message while mass-deleting junk mail, for example.
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Sep 18, 2009
I'm experiencing a really weird issue since upgrading to SL. I have a gmail account (working fine) and several POP accounts including YMAIL. This is what is happening, every few days or so. The POP accounts are refreshing the exiting mail in the inbox and marking them as unread (for no apparent reason) Not all but the vast majority of existing messages.
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Apr 16, 2012
I bought 3 email only accounts along with the family pack in mobile me (when it was dot mac) long time ago I paid for these for several years, then mobile me came in with Aliases, but my mail only accounts were tied over as legacies, and I continued paying for them in mobile me. They are 3 ----------@mac.com addresses, and are important to keep. What will happen in iCloud? am I going to loose these addresses - which would have a major impact on my "digital lifestyle" I really need to know how to keep them not figure out how to live without them! Then also I have two email addreses/accounts as part of mobile me family pack, wife has two also, Son has one. Does each of these accounts need migrating over to iCloud?What if two of these are the same person on the same Mac(s)
Info:
A lot of Apple items in the menu !!
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Apr 23, 2012
one of my kids changed my password, and now i can't access my mail accounts.
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