Software :: Mac OS 10.5.6, Mail Going Into Work Offline?
Mar 21, 2009
Most of my user base uses Windows but we do have a few Mac Users thrown in and not many techs that are proficient with Macs.
I have a customer with Mac OS 10.5.6, Mac Mail 3.5 (930.3) on an IMAC 9,1 (?).
He uses our pop email and also as a .mac mail account. For about the past week, both email accounts have been going into Work Offline status on their own. He has tried forcing in Take accounts online, and while the status does show online, he is not able to send or receive mail from either account, and it throws him back into offline mode. He is able to access the internet via Safari and he can access his email (through us) from the web and on his iphone. Eventually, the mail program will go back to online, on its own and he is able to send and receive mail like normal.
I have scoured the forums and seen a few people having the same issue and got it fixed, but none of them said how they fixed it. Any help that you can give would be greatly appreciated. Please let me know if there is any additional information that I can provide.
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May 17, 2009
I was setting up the mail app on Leopard to work with Gmail, but the app won't go online.
I think the problem was that I left a box unticked during the ADD ACCOUNT.
Is there any way I can go back and fix it?
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Jun 28, 2004
I don't understand that function in MAIL about Take Online and Take Offline. Just what is this thing for? In Online Status in the Mailbox menu, it shows my mailboxes and their status. Is this a way of NOT checing mail for certain boxes? If they are all set to Go Online then I assume all mailboxes get check when pressing command/shift/N, correct?
Is there a reason some of them would go offline on their own?
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Jun 11, 2012
Mail has worked flawlessly for four years. Over the past several days, mail has continually gone off line when I am connected at home. My network is working fine (I am online and can receive and send info from skype/webpages, etc.) and when I connect through webmail I can send and receive messages. I have four mail accounts configured through the Mail, each is imap configured to a separate Gmail account. Each account shows the ! error which reads "The server error encountered was: The connection to the server imap.gmail.com on port 993 timed out." I can take my laptop to any other network and all the accounts go online and are completely fine for the entire session. Then when I return home they go offline again. I have tried to eliminate my wireless network from the equation by direct connecting to the cable modem, but the issue remains.
Info:
mail, Mac OS X (10.5.8)
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Jun 21, 2012
I use Mail, and have two accounts - one is POP and one IMAP. The one I use most is a gmail IMAP account. I've been sending and receiving e-mails all day, but suddenly both accounts are offline. Mail asks me repeatedly for the password, but when I put it in it doesn't accept it. I went online to gmail and find that the sign on and password still work and can see my mail there, but I want to get it in my computer.
Info:MacBookPro, Mac OS X (10.6.8), Bought it in 2009
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Jan 11, 2010
For the longest time i've been using Gmail and also the offline lab feature that allows me to access my gmail via the web browser. Rather than me going into a big explaining here i'll just mention i'm befuddled on whether to stick with Gmail's offline use or switch things up to Apple's Mail; reason in doing so is i've recently been noticing how some apps like OmniFocus play nice with Apple's Mail. Also having a Gcal account and using it I can't but help and prefer Gcal tenfold over iCal. But Gcal's offline use sucks for me when using Firefox. It's always a gamble when I'm offline and want to check my Gcal, sometimes it works and other times it doesn't. I'm not a big fan of iCal but have it always sync'd with Gcal so am currently using iCal...and am thinking about using Mail now. I just feel I enjoy Gmail's search, starring and folder system.
Plus I think I remember that when I include my account in Mail I see it downloading the 3GB's of Mail I have..and even though i'd assume Gmail would do the same, I never see where it goes which rests uneasy with me..
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Apr 14, 2012
all mail accounts keep going and staying offline?
Info:
iMac (27-inch Mid 2010), Mac OS X (10.7), drops out internet connection intac
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May 7, 2012
If the mail application is close, iCloud mail goes offline, although my other email accounts in the mail app do NOT go offline. When I open the mail app, there is a symbol next to the iCloud account (but not next to the others) that looks like a circle with a horizontal zig-zag. When I click on that symbol I get the following message: "This account (iCloud) appears to be offline due to a network problem." If I click the button in the dialogue box that says, "Take all accounts online,", then my iCloud mail comes in right away. However, all my other mail accounts already are delivered. It is not a network or connection problem.
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)
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Sep 5, 2014
After many years of using Mail, my outgoing mail server is suddenly offline. My wife's mail, with identical settings is not offline. We do not use iCloud for our mail. I have several mail accounts and they all show outgoing (Offline). The outgoing mail server is SMTP.WEST.COX.NET. For me, of course you can add (Offline).
Info:
iMac, OS X Mavericks (10.9.1), iMac7,1 (24-inch Mid 2007)
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Dec 4, 2014
I have found that in the ~/Library/Containers/com.apple.mail/Data/Library/Mail Downloads folder I have 26GB of mail attachments. I would like to get rid of these items but do not know if I can simply delete them or if there is an official process to go through.
Info:
MacBook Air, OS X Mavericks (10.9.1)
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Dec 28, 2009
When I try to check mail sometimes my email accounts (I have 4) are taken offline for no apparent reason. When I try to "Take Account Online" I am unable to do so and need to reboot my computer.
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Jun 29, 2014
I am having a problem with the mail app on a late 2010 MacBook Air. Specifically, all accounts are offline after resuming from sleep. I am running apple mail (7.3), and OS X 10.9.3. Once the network reconnects, only the mail app remains a problem.
my having messed around with the DNS configuration in order to try an app called Blockless and/or having upgraded to OS X 10.9.3. I have four mail accounts, all but one of which are Gmail IMAP accounts (the 4th runs from Bluehost mail, and is also an IMAP account). I currently have the DNS set at the default number, but might try going back to 8.8.8.8. Mail works fine on my several iOS devices.
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Jun 22, 2009
I have been on Microsoft Exchange for 6 years. Migrated from PC to Mac about a year ago. I started using Microsoft Entourage 8 because it supported Microsoft Exchange Server.
I was working, although periodically Entourage would lock up and I would have to re-sync the inbox. After finally getting fed up, I've decided to move to Mac Mail.
After some initial pains to setup the Exchange account settings, I finally have it "working". The only problem is that not all my email messages are sent to the Mac Mail client.
If I'm online with my Mac when the email hits the Exchange Server, I get the message. But if Mac Mail is not open, I won't get the message. I can confirm that the email hits the exchange server because I can see it in Outlook Web Access, and on my BlackBerry.
The only way I know how to get the emails into Mac Mail is by going into my blackberry, marking the emails as read, or un-read, while the Mac Mail client is open. If I do that, then Mac Mail will discover that these messages are in my Inbox and pull them into the Mac Mail client.
This is very frustrating as I have to keep track of which emails I received when Mac Mail was closed. If I walk between meetings for 2 minutes and I receive an email, I'll miss it in my client.
I'm using Mac Mail version 3.6 (935/935.3), on Mac OS X - 10.5.7.
I'm not sure what version of Microsoft Exchange I'm on as that is managed by my company IT department.
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Apr 1, 2012
I use apple mail to connect to multiple accounts. One of them went offline on Friday and refuses to come back on. The account is fully functional, because it's still working fine on iPhone, iPad and through Outlook 2011. It's like once apple mail decides an account is offline, that's it.
Info:
Apple Mail, Mac OS X (10.7.3)
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Dec 10, 2014
Suddenly Mail has stopped sending emails. Connection Doctor says server is 'offline' and I should ensure passwords and settings are correct. But I changed NOTHING - it just suddenly stopped sending and receiving!
I'm using a late 2012 iMac and a Retina MacBook Pro, both with very latest OS - same problem on both. I've restarted my TimeCapsule and BT HomeHub
Info:
iMac
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Mar 29, 2012
I have recently migrated to a macbook pro and have had no issues with mail for two weeks, until today. I have a new problem today with mail outgoing servers being "offline" without a way to turn them online. I did a software update yesterday and I may have gotten an OSX upgrade but did not notice. Does anyone know if there is an issue with 10.6.8?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Apr 24, 2012
In Account Information Outgoing Mail Server says: iCloud is offline. But apple says it is on line?
Info:
iMac, Mac OS X (10.7.3)
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Jun 9, 2012
while writing a mail message, spellings are not auto corrected like in I phone
Info:
MacBook Pro, Mac OS X (10.7.2)
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Jun 10, 2008
Mail.app will not download my work emails while I am at work, although it works fine when I am at home. The settings are exactly the same as for Thunderbird on my desktop, which works fine.
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Dec 27, 2010
so on my ipad and iphone I had gmail, yahoo and hotmail all working fine. However on my mac yahoo and hotmail don't seem to work with mail.app unless I pay extra only my gmail works. If I am doing this wrong can someone help me out or if there is a differant software to use what would that be?
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Aug 28, 2009
I handle all the maintenance for three macs. My own mac Pro, my wife's Macbook Pro and my mother's iMac, all intel and purchased within the last year.
All are running OSX 10.5.8, except my mother's which is at 10.5.5. My mother lives in another state and she only has dialup.
Downloading a 60MB file takes all night when I'm there. Last update I did took me a week to download and I don't like tying my mother's phone up all night in case she needs to call an ambulance.
Is there a way I can download updates using software update and my cable modem to my Mac Pro and then burn them to DVD and install them on her machine?
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May 6, 2010
A lot of the times MSN shows me as offline to other people. It happens on Adium and aMSN, and sometimes IM+ on my iPod Touch. It doesn't seem to happen to my sister, I don't think. Does anyone know what could be causing this? It is quite annoying.
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May 7, 2009
We installed Leopard on our imac and now we can't send using Mail or send a link from a website using the "Mail link to this page" feature. Mail was working fine before and I checked our server to make sure the right numbers and words were in the right place. Mail works fine on our MacBook Pro with Tiger.
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Mar 15, 2012
My wife does not adapt well to change. She can't deal with the new Lion Finder GUI, the new Lion Mail GUI (yes, even with classic view), and trackpad settings. How do I get back the same functionality that was in Snow Leopard? Is their a Apple solution or even a third party solution?
BTW, I have adapted, but it *****, and I've had no problems with switching to new operating systems since Mac OS 6 ->.
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Nov 30, 2007
This is very annoying - and it's probably MSN's fault. Everything works fine in Adium, apart from all of my MSN contacts say I'm offline when Adium clearly says "Available".
Anyone else having this problem?
My MSN address ends in "@msn.com"
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Dec 10, 2008
I've attached a picture to show what I mean (sorry for all the painting lol) but at times when I'm on MSN Messenger for Mac I always appear offline but people still start convos with me which is very annoying.
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Mar 15, 2009
Does iChat support offline messages?
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Jun 14, 2009
Newbie so sorry if this is the wrong place.
Is there an offline maps app (like the old autoroute for PC but cheap) that I can use on my MacBook
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Dec 8, 2009
A couple of days ago, I thought I'd try a 3rd party firewall to beef up security on my 2008 MBP running 10.6.2 on an ethernet connection using a router (nothing changed there).
I installed Little Snitch, tweaking its settings (don't remember what I tweaked) to customize it to my preferences as I went thru two 3-hour demo periods. Then I uninstalled it (using its own uninstall). I also tried Noob Proof to see if a free program might serve, but wasn't happy with that one, and uninstalled it using AppCleaner.
At some unknown point during this 24 hour period, I lost my internet connection, and I can't get it back.
Things I've tried:
-Ran network diagnostics several times - it says I've got a good connection, and Activity Monitor shows small amounts of data being sent and received.
-Turned Mac's firewall off & back on a few different times. Can't get online even when the firewall is off.
-Turned on the guest account and logging into it. Can't get online thru the guest account either.
-Re-installed Snow Leopard just in case it might re-set whatever is wrong.
-Looked at LOTS of logs (including Little Snitch's log) to see if I could find the source of the trouble, but while no dummy, I'm also not an expert at reading logs.
-I've also tried connecting to Software Update for a direct connection, thinking maybe it was a browser issue, but can't get connected to anything, anywhere, anyhow.
Any ideas?
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May 16, 2010
I can't print anymore on my Canon i850 printer. It worked flawless previously. Now it keeps saying 'printer is offline'. The printer is connected through USB. I connected the printer to my old PC. Initially there it also says 'printer is offline' but after a few seconds the printer starts working. So the printer works on my PC, but not on my Apple. So why won't it work on my iMac anymore? I have a feeling it could have something to do with recent software-updates I installed, but I'm not sure.
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