Software :: Is ISP Deleting Mail
Mar 1, 2008
I have a problem I can't see has been addressed anywhere else. If I've missed a thread, please someone guide me to it.I have mac mail. I also have an ususual situation in that I am an adult webmaster. I often get emails with words (not four letter words, but, for example, the word "spanking") in the subject line.These emails can be from peole who are in my address book. I also will get mail from friends who are writing me from their own websites, for example [URL]I have tested this from a gmail account. An email will come into my mac.com account. I can see it up on the server. Within minutes, my mail program on my home machine checks for new mail. Not only does the "offending" email not download, but it is then DELETED from I have checked every setting in Mail, and cannot see anything that would be causing this. I have turned off junk mail filtering completely, for example. The only conclusion I can come to is that my ISP had decided for me that I don't want the mail, and is not only preventing me from receiving it on my computer (bad enough), but is telling mac.com to delete it.
I am extremely frustrated by this. I fear confronting my isp because to do so I would need to admit that I am running adult websites from my home, something that no doubt is against the TOS (though of course they are not hosted at my house.) I don't want to be forced to use web based mail exclusively . I like Mail and want to continue using it, but I am not getting mail from my writers and contributors, and not getting customer services queries.
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Apr 30, 2010
Ive set up my Mail app with my gmail account and its downloaded all my old email. I want to delete alot of these messages to save space but if i delete it in Mail it also deletes it on the server - and its gone forever!!
Anyone know how I can change this. Ive looked through the settings but cant find anything.
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Oct 13, 2010
I have two emails--one from June 2010 and one from yesterday that for some unknown reason my mail program will not delete. Both are marked as "junk," but I cannot move or delete them. One is in my main address, the other in the junk folder.
When I try to delete them the color of the typeface changes from the light brown (designated as the junk mail color) to gray/black of the normal mail, but they will not move to the trash. I have tried repeatedly to get them out of their boxes, but am completely stumped. Can you help?
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Sep 17, 2009
does anybody know how I can get rid of the rules in mac mail. I applied the rules but now I want to get rid of it, I tried deleting the rules through the mail preferences but the messages in my inbox still display with the rules still applied to them. Deleting the rules through the mail preferences didn't change anything in the inbox. Is there another way to do this?
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Apr 17, 2010
does anybody know how i can delete old addresses in my mac mail. for instance, when i type a name in the "to:" box i get a row of names appearing from which to choose from. however, i'd like to delete some of these addresses as they are no longer valid. how can i do that?
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Mar 2, 2009
I am using a new 24 inch IMac. I just decided to use mail 3.5 vice thunderbird and have had a number of issues (To me, the program seems incredibly buggy which shocks me)...I have been able to work through most but here is a minor annoyance I cant seem to figure out...
When I delete an email from a list of emails, I want the next email that is highlighted to be the one that is the next one down, not the one that is the next one up. How do you establish this preference?
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Mar 26, 2012
I just set up my iCloud account and now I receive emails to both my Cox account on my Mail app on my Mac Pro AND on my iCloud account. How do you set it up to where if you delete emails off your Mail app on your Mac it will also delete that same emails off your iCloud account?
Info:
Mac Pro, Mac OS X (10.7.3)
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Mar 28, 2012
I got a macbook pro for christmas and i'm starting to get to grips with it and such but ive found one problem i can't solve myself. I've set up my mail account on the mac, but whenever i try to delete a message off it then if i log onto my mail account through the internet the message is still there, same if i re-open my mail app on my mac.
Info:
MacBook Pro, Mac OS X (10.7.3), Email account is a Gmail account
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Apr 24, 2012
I have Mac Mail setup to delete all emails after one month, this includes the Sent, Junk, and Trash. However Mail is only keeping one week's worth. I use iCloud as my sole email account. This issue has been occuring for a few months now.
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Sep 23, 2009
My OS is 10.6.1. Several days ago I discovered that my mailbox was jammed with what seemed to be all the messages I had deleted in the past week and that new messages were appearing in duplicate or even triplicate. I deleted all of the old and extra messages, but after a few hours they all reappeared. I went through this routine at least twice, then for a day or so the mail system acted normally. However, this morning all the trashed messages had once again popped up. My software is up to date (I just checked for updates before creating this message).
When I looked up my account online, going through the website of my ISP, there were no duplicates. The inbox, when accessed that way, is never the same as what I see when I use the mail icon, since messages online are not deleted when I delete them in the mail application, so it's harder to make an assessment of what should and shouldn't be there. However, the mail seems to be working normally online.
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Jan 10, 2011
I'm running low on hard-drive space on my Macbook Pro and have decided that my Apple Mail e-mail archive can go and I can just check my Gmail on-line.
My question is, where can I find my messages so that I can clear up all that space?
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May 14, 2009
Next week I am dropping one of my email accounts and I want to delete the account in Mail. The Edit menu grays out the Delete option and right-clicking on the account does the same.
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Mar 25, 2010
Is it possible that when you delete emails from mac mail to have them automatically deleted from your windows live account server as well? If you understand what I mean?
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Jun 14, 2010
Is there a way to delete selected attachments from Mac Mail without deleting ALL of them? I often want to keep the image files of an email, but delete documents. The only thing I can find is the Remove Attachments menu command, which removes everything.
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Apr 3, 2012
if i set up a gmail account (my main one) with mac mail and now want to delete that account because im not too thrilled with the mac client can i do so without deleting any of my gmail? in other words will my gmail account remain unaffected if i delete the account through mail preferences? i just dont want to run into any issue where all of a sudden all my mail is gone from gmail. i know he prompt says it wont affect mail on the server but i have a knack for messing these types of things up.
Info:
iPad 2, iOS 5, 16GB Wi-Fi
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Aug 23, 2014
I Have to delete mail on my iPad and then also delete it on my phone and then again on my PC . Can I delete it on one of those and have it automatically deleted on the other two devices?
Info:
iPhone 3GS, Windows XP
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May 10, 2009
When I open my mail app and delete a message, it deletes it from my mail app inbox. When I log on to gmail, I see the mail still there. Is there anyway to delete from mail, and have it remove the message from gmail altogether?
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Dec 10, 2009
i know what by default, the mail downloaded through IMAP let you to keep it on the server marked as read. MAIL, when it recieves emails from gmail, deletes it definitively from server (it's not even in trash!). How do i stop that?
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Mar 20, 2012
I was logged into my Workgroup Manager remotely and lag caused me to accidentally delete the wrong account, which is used primarily for email. When I re-created the account, I found I could no longer log into the email account regardless of repeatedly re-entering the proper password into Workgroup Manager thinking that I had somehow typed it in wrong. From Apple Mail, it tells me the credentials are wrong. But from the Mail Server's logs, I see these entries in the log substituting <xxxx> for the actual user account name:
Cache lookup for user <xxxx>
mail SACL is not enabled; error = 2
found user <xxxx> in cache as <xxxx>
Credential verification failed because account is inactive.
I don't see any settings that indicate an active or inactive account. Anyone know what could be causing this error and how to fix it? It sounds like it's treating the new account with the same name as a completely different account but is still trying to access the deleted account, but I'm not sure if I'm right. If the old account is still in the cache, how do I clear that cache so that the newly created account is unique?
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Jun 11, 2012
i've got a mbk with lion os x, and im using the mail app to sync with my email account via IMAP.
the mail just deleting masseges from the app and on the server, and not touching the sent masseges ..
Info:
MacBook Pro, Mac OS X (10.7)
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Dec 10, 2014
Because Mac Mail crashes from time to time, I have duplicate mail from generations of imported mailboxes. How can I find and delete the duplicates safely in Yosemite?
Info:
Mac mini, OS X Yosemite (10.10.1)
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Jun 3, 2014
I am working in an office that has numerous old email accounts on the computer from past temp employees that we keep so that I can reference their communications. Since updating to Mavericks, when I add or delete accounts from Mail, the changes are restored when I restart mail or reboot the computer. How do I permenently delete or add a new account. I have done this serveral times on other computers, but this one isn't responding as it should. It was running Snow Leopard before the upgrade.
Info:
iMac, OS X Mavericks (10.9.3)
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Apr 4, 2012
How can one delete emails from the "all mail" folder? It seems that every single e-mail is stored in that folder perhaps forever?? I am fairly new to the Mac World. I like to keep my mail folders clean but find that by now I have well over 7000 emails stored in tat "all mail" folder. I can delete those mails "temporarily" but they come back after powering up again.
Info:
MacBook Pro, iOS 5
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May 16, 2012
I am trying to get icloud to sync my mail across 2 Macs and an ipad.All three collect mail OK.I can move mail from the inboxes to folders in ICLOUD on one mac and they appear in those folders on the other and the ipad. But they do not dissapear from the inboxes of the other two.This is from the other mac showing mailbox structure and files emails which should not be there.
Info:
iMac, Mac OS X (10.7.3), iCloud and pages
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Dec 1, 2014
After opening the Mail app in Yosemite, and trying to remove some mails, I get a crash with the following crash report, it always crashes at the same address 0x0000000000000010.
It is in the last month of warranty so if it is a hardware issue is time to go to the genius bar.
Process: Mail [408]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 8.1 (1993)
Build Info: Mail-1993000000000000~1
[Code] .....
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Apr 22, 2012
I can't close system preferences and it won't do anything else. Did i do something wrong or is it normal?
Info:
MacBook Air, Mac OS X (10.7.3)
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Aug 29, 2009
I'm having trouble with my Apple Mail program. I have a number of e-mail accounts (some with Optimum online, a g-mail, yahoo, etc.) Apple Mail has no problem at all reading and downloading any mail from any of the services. My problem is with Optimum Mail (Optonline.net). Mail refuses to send anything through that set-up. I've been on the phone for hours with Optimum and the settings are all correct. I've tried connecting directly to the cable modem and mail gets sent. This would make me believe that it is the Apple Airport Extreme router that is at fault. I've tried restarting it, re-initializing it and setting it up again and the problem continues. All my Optimum mail is picked up and can be read but it will not send anything through Optimum. It asks if I want to send it through another server (like g-mail or yahoo) and if I pick yes the mail sends.
It happens on all my computers a G-3 and pre Intel iMac G-5 on Tiger and my Macbook on Leopard.
Anyone else hear of this problem? Both Apple support and Optimum online say they have never heard of it. Talking for hours with their tech departments have found no solutions.
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Apr 23, 2012
For the last week I find that after sending an email with attachments that it remains in my draft box after sending. The mail shows up in the sent box, but it never get's deleted from the draft box until I resend it. This is happening on both my MBP and iMac. Both machines connect to iCloud for mail.
Info:
27" iMac, Mac OS X (10.7)
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Jun 13, 2012
I am running Lion (latest ver) on my iMac (2011, i7), and have icloud set up to sync mail (and other stuff) with my iPhone 4. My iCloud account Sent Mail and Drafts are being syncronized between the cloud the iPhone, but not the iMac. So for example, I see 2 items in my Drafts folder when I log into icloud.com, and I see them in the drafts folder on iPhone mail, but they do not appear in the drafts folder for my iCloud account on Mail.app on the iMac. Also, I don't see emails I sent from icloud.com on my Mac's mail. I have iCloud enabled on the mac, and mail syncing is specifically turned on.
Info:
iMac, Mac OS X (10.7.1), 27" i7
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Dec 2, 2010
I want to delete an older unused TM backup, but when i try to delete files from that backup i get the message that they cannot be deleted.
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