OS X :: Deleting Duplicate / Triplicate Mail Messages
Sep 23, 2009
My OS is 10.6.1. Several days ago I discovered that my mailbox was jammed with what seemed to be all the messages I had deleted in the past week and that new messages were appearing in duplicate or even triplicate. I deleted all of the old and extra messages, but after a few hours they all reappeared. I went through this routine at least twice, then for a day or so the mail system acted normally. However, this morning all the trashed messages had once again popped up. My software is up to date (I just checked for updates before creating this message).
When I looked up my account online, going through the website of my ISP, there were no duplicates. The inbox, when accessed that way, is never the same as what I see when I use the mail icon, since messages online are not deleted when I delete them in the mail application, so it's harder to make an assessment of what should and shouldn't be there. However, the mail seems to be working normally online.
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Dec 10, 2014
Because Mac Mail crashes from time to time, I have duplicate mail from generations of imported mailboxes. How can I find and delete the duplicates safely in Yosemite?Â
Info:
Mac mini, OS X Yosemite (10.10.1)
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Sep 23, 2009
My OS 10.6.1 started to show duplicate mail messages (Exchange mail account). Also, the "SENT" ( Exchange account folder) is empty in spite of many sent emails!
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Dec 10, 2014
My set up is that I use Mail with 5 separate accounts, downloading all messages using POP. I keep ALL my mail (even the trash) so that I have a permanent record of all conversations, going back more than 10 years - this is about 250,000 emails in around 250 subfolders. I'm running the latest version of Mavericks on a 2010 MBP. I have no intention of moving to IMAP - I need to keep a local archive of all my mail.Â
A few months ago I was having problems with Mail being very slow to load and search emails. I decided to rebuild the mailboxes, but afterwards discovered that thousands of messages in the inbox of one of my accounts (and some of the sub-folders) had disappeared. Once I realised I tried to go back to a recent Time Machine back up, but, for whatever reason, that part of the back up hadn't worked properly and I was unable to recover the previous status. I left it while I decided what to do, and had time to deal with it...Â
The last 2 years worth of emails on that account were still archived on gmail, so last week I decided to try redownloading the whole lot (something like 72,000 messages), and then planned to use one of the scripts I was aware of to remove the duplicates to the trash, and then remove any duplicates in the trash forever. That ought to mean I at least had an archive of the last two years of missing messages, even if I had no record of which ones had been flagged or replied to, etc.Â
The downloading took about 24 hours to complete, and I now have almost 70,000 messages in the inbox of that account. I also rebuilt all the folders again, which doesn't seem to have resulted in any further loss of messages as far as I can tell. However, I hadn't figured on two things:Â
1. Mail 'hides' duplicate messages, meaning that all of the messages I've downloaded are showing as unread, and I can't differentiate the ones I already had in my Inbox, and the new downloads. When I click on those apparently unread messages I can see if they have been replied to or forwarded, etc, but there's no obvious way for me to remove the ones I have already dealt with to the trash, without going through them all manually, which is clearly impossible.Â
2. The scripts I'd found for removing duplicates don't work. Andreas Amann's Remove Duplicates script doesn't work under Mavericks, and he has abandoned the project. I've also tried the remove-duplicate-messages.scpt [URL] ...., and while it *sometimes* works on individual subfolders on my Mac (but as far as I can tell removes the duplicate in that folder, rather than the newly downloaded version), mostly it doesn't work at all - it creates a 'Remove Duplicate Messages' folder on my desktop, a log inside it and a folder for removed messages, but nothing appears in the duplicates folder.Â
So, I'm left in a position where I have 70,000 apparently unread messages in my Inbox, a massively bloated Mail library (which has pretty much doubled in size, because of the 'hidden' messages), a slow and unresponsive Mail program. I've come to the conclusion that there must be some corrupted email somewhere, which probably caused the original email haemorrhage, and may still be causing the inability to remove duplicates. Mail is so slow as to be almost unuseable.Â
I figure I have a number of options:Â
1. I could live with the situation and just archive most of the Mail in my inbox, with the side effect that there will be a bunch of messages I have never replied to that are missed.Â
2. I could abandon the last week's efforts and revert to the version of Mail I was using a week ago, and then redownload the recent emails from my various accounts. That would still leave me without those thousands of emails I lost on my local machine.Â
3. I could find another way to deal with this. Can I get the remove duplicates script working? Should I revert to the version of Mail from a week ago, download ALL the messages again, but do it in a way that allows me to find the duplicates and remove them? Should I move to another email program altogether (which would presumably be massively disruptive to my work!)Â
Info:
MacBook Pro, OS X Mavericks (10.9.5)
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Apr 22, 2012
3 emails from the same sender, to the same recipients (a BCC: email group), but at different times on the same day, and with different Subjects and content, were grouped together as Duplicates. Â
The only reason I knew they were 3 different emails, is I had first downloaded them on my iPhone, where they do show up as 3 different messages. Â
This is a serious bug in my opinion: the emails were from an important prospective client for my startup company, each with important content, and had it not been for the fact that I was away for the weekend without my Mac, and first downloaded them on my iPhone, I would never have known that the emails were all different. Apple could be causing lots of people to be missing important emails.Â
Since I do now know they are not duplicates, I can click on the "2 Duplicates" link at the top of the one email that shows up in my Inbox, and see the other 2. Â
But don't want this to happen again (and I'm guessing it has probably happened before and I simply didn't know). Â
Info:
PowerBook G4
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Mar 28, 2012
I got a macbook pro for christmas and i'm starting to get to grips with it and such but ive found one problem i can't solve myself. I've set up my mail account on the mac, but whenever i try to delete a message off it then if i log onto my mail account through the internet the message is still there, same if i re-open my mail app on my mac.Â
Info:
MacBook Pro, Mac OS X (10.7.3), Email account is a Gmail account
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May 17, 2012
How does one permanently delete imessages from the MessagesBeta Ap for a Macbook? I found the files to delete in the folder in "Documents," "iChat", but every time I start a new message, it brings up all previous conversation regardless
Info:
MacBook Air
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Dec 29, 2010
I am stuck with a problem. The problem is that I have two folders. What i'd like is that when I place an item in the main folder it automatically duplicates in the second folder thus keeping both folders in sync.
The folders are in seprate locations within the system. Is this possible? Maybe an Automator action?
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Aug 23, 2009
I just noticed something while sorting photos around in some folders. I'd click one, and suddenly another picture file appears to get created right under it with the exact same filename & extension.
I tried to delete the duplicate thinking I accidentally hit "duplicate" instead of "copy" when right clicking, and the Original file was also sent to trash. I pulled it back out and it did it again. When I moved it into the subfolder, the duplicate vanished.
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Apr 18, 2010
When you download a file (a song for example) from the internet and it downloads into your "Downloads" folder in finder, than you drag it to your "music" folder, its permanent home...does this mean you now have 2 copies of this file, one in the downloads folder and one in the music folder?
Is there any way to manage this without manually deleting things every time you download anything? Perhaps I'm missing something
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Nov 20, 2007
I don't know if I have duplicate files on hand. I've recently installed Leopard and I'd like to purge the system of duplicate files, especially any duplicate OS's that may exist before I install CS3. Does anyone know a reliable way to detect and safely delete these files?
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Apr 13, 2010
I just got my iPad and somehow in the set up process I ended up with duplicate address book groups. How can I delete these?
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Mar 4, 2012
Messages are coming into my inbox in duplicate.Â
Info:
iMac, Mac OS X (10.5.8), intel core 2 duo
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Nov 3, 2009
I use comcast for my email/internet. I set up three separate accounts each using the same return mail server: mail.comcast.net, but with separate smtp account names, password etc.No matter what smtp setting i use to send mail, i get 3 duplicate emails when anyone replies to my message. If I get a new message from someone the same thing happens. 3 duplicate messages.hat can I do to rectify this situation.Comcast Keeps asking for my passwords, over & over again.
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Aug 31, 2014
When I try to delete duplicate names and addresses from my Skype contact list I get the message that this has to be done by deleting these names from my Mac contact list. How is this done?
Info:
iMac, OS X Mavericks (10.9.4)
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Jun 30, 2012
The Apple Mail on my son's iMac 5, running OS X 10.6.8, shows the number of unread messages (9), but if I click on InBox, the messages themselves don't show up in the main window. This suddenly happened, and none of his old, read messages show up either. But he can access them just fine from his iPod, or through his Network Solutions web mail interface. Also, in Mail we can search part of his email address, and all the messages show up, read and unread! He has no rules set up. The connection doctor shows the connection is fine.
Info:
iMac, Mac OS X (10.6.8)
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Jul 18, 2010
I am running mac os X version 10.5.8 and I find that mail will download not all my mail and will not send from any of my mailboxes.
I have set up mail with my googlemail account my mobileme account and my yahoo accounts. all are set up as stp and I have set them up according to all the online help lines. I have had mail set up for many months now, and have been trying to fix this problem for a long time now off and on.
One thing that I have tried is changing the outgoing port number from the default to 587, but still no joy.
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Apr 30, 2010
Ive set up my Mail app with my gmail account and its downloaded all my old email. I want to delete alot of these messages to save space but if i delete it in Mail it also deletes it on the server - and its gone forever!!
Anyone know how I can change this. Ive looked through the settings but cant find anything.
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Oct 13, 2010
I have two emails--one from June 2010 and one from yesterday that for some unknown reason my mail program will not delete. Both are marked as "junk," but I cannot move or delete them. One is in my main address, the other in the junk folder.
When I try to delete them the color of the typeface changes from the light brown (designated as the junk mail color) to gray/black of the normal mail, but they will not move to the trash. I have tried repeatedly to get them out of their boxes, but am completely stumped. Can you help?
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Jun 6, 2014
How do I set up a mail server and SMTP server to send messages to other mail servers at mavericks
Info:
Mac mini, OS X Mavericks (10.9.3)
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Feb 19, 2008
My notes get synced to an email address. So i click the notes icon in mail, not the email inbox they are associated with and i see every single not ever created. On top of that there are two instances of each note. So i deleted the ones i don't need anymore and closed my notebook, went on my way. come home. open mail. clicknotes, and they are all still there. two of each notes, includeing notes i've never written anything in. ones that i just clicked not was about to write something, and didn't save it. How do i get rid of this stuff?
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Mar 3, 2009
I use an IMAP email account (provided by AOL) and every time I send an email it then comes in to my AOL sent items folder and displays an unread count on mail.app. It's infuriating.
I think imap stores the sent mail on it's server and I think I'm subscribed to all these folders so when it receives my sent mail, it sends a copy back to me.
I have tried creating a rule that mark all messages from me as read, but to no avail, it still does it anyway.
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May 8, 2010
In an effort to make Mail more gmail-like, I selected the "View>Organize by thread" option. However, this only seems to group messages in my inbox and doesn't include my sent messages within the same conversation.
Is this how threaded messages are supposed to work? Just one side of a conversation? Or is there a setting to get my sent messages to show up in the threaded conversation?
I am using Mac Mail to check my gmail acct via IMAP. I am using the settings specified by google. I have selected the appropriate folders and mapped them using the "Use this folder for..." menu item. My sent messages are both in the Sent folder (for a while, then they disappear) and below in my Gmail>Sent Mail folder (always current). I have the option selected to store them on the server.
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Nov 24, 2009
Could some one please tell me how to delete duplicate emails in Mac Mail?
I am using Leopard 10.5.8, and Mail 3.6.
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Sep 9, 2004
I have been getting duplicate emails for a while now (17" powerbook 1.5ghz g4, 10.3.5). Sometimes I get 12 copies of the same email! I tried trashing the prefs and that helped for a few days, but it keeps coming back. I also setup and tested my mail account on another machine and that machine never gets doubles.
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Feb 6, 2009
I am using Entourage 2008 in MAC OS X V10.5 LEOPARD, lot of duplicate mails received and it is stored in inbox. Is there any software available to remove the duplicate email in entourage 2008.
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Mar 20, 2012
I am getting duplicate emails on my IMAC over and over again the same mail message in Mail?
Info:
iMac, Mac OS X (10.6.8)
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Apr 18, 2012
The contacts are unique, but each control group appears as many times as there are contacts in the group. Why is that? Can the contact group list be made unique?Â
Info:
iMac, Mac OS X (10.7.2)
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May 28, 2012
I have been sending duplicate emails inadvertently recently. It seems it's when I use mBox for mac (registered copy) in Mail to use my Hotmail with IMAP. I hadn't noticed it at first, but now I see every time I send a mail I get 2 copies in my sent box. I can turn off the store sent messages on server option to fix it (but that's the whole point of having IMAP!). Or I can turn off mBox for mac and it also seems to work (but then I can't use IMAP!).
I've also tried on the same machine from gmail, and iCloud accounts (MobileMe), and I had no issue at all. I've also tried 2 different Hotmail accounts, and both of them send double messages every time I send. I think anyone still using a hotmail account will eventually install something like mBox for mac if they've gone Mac recently - as I have. I checked the mail headers of the 2 mails, and they are quite different (masked where appropriate) -
Mail 1 -
From: xxxxx <xxxxx@hotmail.com>
Subject: Test 19th
Date: May 29, 2012 12:06:19 AM GMT+08:00
To: yyyyy <yyyyy@me.com>
Content-Type: text/plain .....
Mail 2 -
From: xxxxx <xxxxx@hotmail.com>
Subject: Test 19th
Date: May 29, 2012 12:06:19 AM GMT+08:00
To: yyyyy <yyyyy@me.com>
X-Originating-Ip: [zzz.zzz.zzz.zzz] .....
Info:
MacBook Air, Mac OS X (10.7.4), Using Mail with mBox for mac
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Oct 17, 2010
How do I turn this feature off? If I have a message in the middle of being composed, and click Get Mail, off the draft message goes whether I'm ready to send this or not. This is an old issue, and generally I just try to remember not to check mail when I have a message in progress. But I can't find a screen anywhere in Mail Prefs to turn this feature off. In other words, I only want mail to send messages when I the Send paper airplane icon, not in response to my checking incoming messages. I'm running OS 10.5.8 and Mail v. 3.6 (936).
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