OS X :: Software Update Error -3001
Mar 13, 2009
I get an error when running software update for the new iTunes and Front Row update. A networking error has occurred: Cannot open file (-3001). Make sure you can connect to the Internet, then try again.
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Nov 15, 2008
When I run my software update for my Macbook Pro, and click on "install 1 item" (which is the 'Mac OS X update' 321MB), it asks me for my password, and everything, but then a screen comes up saying "the update can't be saved, A networking error has occurred: Cannot open file (-3001). Make sure you can connect to the Internet, then try again". I can't install it! What do I do?
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Jul 2, 2012
after deleting "com.apple.appstore.plist" I get the same message but with (13). Now it#s always the same: (100).
Info:
Mac Pro (Early 2009), iOS 5.1.1
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Feb 4, 2012
Error "The file “DMAccount.h” couldn’t be saved in the folder “Headers”" after 10.7.3 update. While app update download starts normaly the error msg pops up every time right at the end of download process and it starts all over (dnld-error-dnld-error... ("Try again", she asks me)).
Info:
Mac OS X (10.7.3)
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May 21, 2012
I created 2nd profile account yesterday and i can update all software on it except on mine
Info:
iMac, Mac OS X (10.7.4)
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Oct 23, 2009
This error keeps popping up."MAC OS X combined" A NETWORKING ERROR HAS OCCURRED: timed out(-1001) make sure you can connect to the internet and try again. I'm connected to the internet wirelessly. I can't get any update to finish. Any ideas? I'm new to Mac.
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May 27, 2012
For months now I've been getting error 13 whenever I try to update apps or get new ones from the Mac Appstore. I already have six updates pending and this is starting to get on my nerves. most weren't even executable for some reason.
Using OS X Lion ever since it was launched; 10.7.3.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jul 1, 2012
while installing the update stops and says the update is not completed and there is no problem with the network!
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May 12, 2010
I'm running into an issue (a new issue) with my mbp. Every time I run the software update, it seems to download all the files just fine. Once it tries to install, it tells me an error has occurred, although it doesn't go into too much detail. I tried repairing the disk permissions, then I tried clearing /Library/Updates/.
The updates I have available are: iMovie Update 8.0.6, iPhoto Update 8.1.2, Mac OS X Update 10.6.3, Brother Printer Software Update 2.3, Airport Base Station Update 5.5.1, iTunes 9.1.1, and Digital Camera Raw Compatibility Update 3.2.
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Feb 6, 2012
when i updated my lion 10.7.2 to 10.7.3 a couldn't connect any network (both of ethernet & wi-fi)i did everything about this problem on internet forums. i love my macbook pro but i hate lion!how can i fix that error?
Info:
MacBook Pro, Mac OS X (10.7.3)
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Mar 20, 2012
I can't get around this error: None of the selected updates could be saved. Software Update can't connect to the update server. Make sure you're connected to the Internet, and then try again. Connection reset by peer.
Info:
Mac Pro, Mac OS X (10.7.2)
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Apr 13, 2012
I keep getting an error, and the Java Update will not install. What can I do?
Info:
Mac Pro, Mac OS X (10.7.3)
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Apr 17, 2012
When I try to update applications from the Mac App Store, I continouly get a message coming up saying an Unkown Error has occured and I should try again later (4).
Info:
MacBook, Mac OS X (10.7.3)
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May 20, 2012
After updating to MAC OS X 10.7.4 I'm getting this annoying activatesettings error. I cannot change any settings at all, my top menu bar has lost clock, network icon etc. How can I fix this?
Info:
MacBook Air, Mac OS X (10.7.4), error after update!
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Jul 1, 2014
I've tried to download and install Mavericks 10.9.4 update but the installation fails with a checksum error. I've also tried the manual download/install which also failed. The message said that the update could not be installed to the default MacintoshHD drive.
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Dec 9, 2014
Why am I getting the following 'Update Unavailable with This Apple ID' all I've done is change my email address and password. If a response is use previous id, then what happens if you've forgotten it.
Info:
MacBook Pro with Retina display, iOS 8.1.1
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Sep 4, 2014
I just updated to 10.1.3 yesterday. Ever since, FCP X 10.1.3 is constantly creating backup folders....that contain nothing in them. In one day alone, it has created more than 2,367 folders and its still going.
Even more concerning....where are the actual backups? All of the 2000+ folders are empty. I did not make a back up of 10.1.2 before upgrading.
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Aug 13, 2010
Downloaded latest MS Office 2004 Security Update 11.6.0, and it has poisoned my entire Office suite of apps. Since loading, I cannot access Entourage, Word, or any other Office apps. Error messages pop up repeatedly every time I try to open them. "MS Office library files may have been moved from original location. Reinstall Entourage, etc." For the last 6 years, this software and previous updates have worked flawlessly. This really stinks!!! Do I reload original software over the top of the existing apps., or is there another easier work around that I can use to get back into my MS Office apps.? I am running OS 10.4.11 Tiger with older Power PC processor.
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Mar 16, 2012
I have just purchased a Macbook pro and have just seen on the Apps icon on the screen that I have 2 updates available, one for garageband and the other for iphoto. I tried logging in using my apple ID username and password but I keep getting an error message stating:"You have updates available for other accounts. To update this application, sign in to the account you used to purchase it."I googled the apple ID error and it led me to the apple support side where I could find out if I had multiple apple ID's linked to the same email address.
It came back with 3 accounts linked to my email address.I have found the username's for all 3 accounts and changed the passwords to all the same and then tried to log in to Apps on the macbook but can't seem to do it. I was wondering if it's possible to delete Apple ID's so I only have one account. What I have noticed is that when using my iphone the old app's I have to log into my old Apple ID to download up-dates, whereas the newer apps on my phone I have to use my email address as the username.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Mar 29, 2012
I received an error during a very long software update on my MacBook Pro, and I've lost all my photos and emails. IPhoto and email both appear to be starting from scratch. recovering my photos? Software is now up to date.
Info:
Mac, Mac OS X (10.6.7)
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May 9, 2012
I click on check for updates, it scans, find them... then gives the options of show details, not now, or continue, I hit continue, it starts to load them up, then at the end it says error and closes out.
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May 17, 2012
Genius will not update, I get a 4002 error message.
Info:
Mac Pro, Mac OS X (10.6.8)
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Jun 15, 2012
i am facing below probelm on my mac ... i have done all the ip setting on my mac Error is software update can't check for updates because of a network problem mac.
Info:
iMac, Mac OS X (10.6.8)
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Jun 22, 2012
The app store on my Mac Mini (2.7GHZ I7 running 10.7.4) tells me I have 3 apps that need to be updated. Whenever I try to update them, I get an error message that reads " We could not complete your request. There was an error in the App Store. Please try again later. (13). I've gone online and saw that some people were fixing the problem by erasing some kind of hidden cookie. It seems to be somwhere in /library/Cookies file but I don't have a file in my library labeled "cookies". I also saw another post where they tried to delete it in terminal, but that had no effect for me.
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Jul 5, 2012
Im having problems with software update im trying to update two machines one is running 10.6 and one is 10.7 and i was downloading the update and got the same error message at the end of each download that itunes file was corrupted and would redownload when i reran software update but each time i re run it I get the same error message. I want to know if there is a way to reset the download
Info:
OSx lion, Mac OS X (10.7)
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Apr 19, 2012
Since recently updating Safari to 5.1.5, I can no longer access my online class. I AM able to log into my account, but when I click the link to enter my classroom I receive the following error: There is a problem with your authentication, possibly due to inactivity. For your safety, you have been logged out and must sign in again to continue.
I have thoroughly researched this issue. I attempted to delete all website data, deleted the cache, reset Safari. I have not had success with all of these attempted fix actions. I am NOT interested in reinstalling Lion--NOT happening. I am able to access from Firefox on my Mac, my work computer, my iPhone, my iPad, and my Windows PC with no problems. I tried on my wife's Mac with Safari 5.1.5 and I got the same error. So it is obviously an issue with the browser, not my machine.
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 10, 2012
Update 2012-002 on macbook pro. When rebooting,after 'successful' install, I now see a repeating cycle of Error = 19, unable to mount root. From my *nix perspective I fear the worst - that the boot sector (at a minimum) is hosed. I tried (running Lion 10.7.x) booting with the command key down - no joy. do not currently have my install disk (sadly, it's in storage, somewhere). I'm concerned about this. this is VERY unusual for an update. This is a relatively new drive (750GB drive installed about 8 months ago). At no point have I seen errors, and believe me, I look. Assuming the worst case is repartitioning? (ah for hte days of 'fdisk /mbr')
Info:
MacBook Pro (17-inch Core 2 Duo), Mac OS X (10.7.4)
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May 16, 2012
I just updated my laptop to the 10.7.4 and now every 5 seconds there is this message in Console:
kernel: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80119c8000
I also get a bunch of these logged:
kernel: IOSurface: buffer allocation size is zero
kernel: AppleThunderboltNHI::enablePower - turn power on, status = 0x0, result_value = 0x0
I have seen other people reporting this online, but haven't found any here on the board. How can I roll back to 10.7.3?
Info:
MacBook Pro, Mac OS X (10.7.3), 2.4 GHz Intel Core i5, RAM 8GB
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May 28, 2012
While i update iPhoto to new version 9.2.3, the App Store always appears that, To update this application, signin to the account you used to purchase it.
Info:
MacBook Pro, Mac OS X (10.7.4)
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Oct 18, 2010
I receive this error every time I tell iTunes to download the updates to my iPhone apps. Funny thing is, I only get the error once, if I click Update All again it goes through without a problem. This has been going on for almost 6 months through multiple versions of iTunes, iOS and a whole new iPhone setup from scratch.
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