While i update iPhoto to new version 9.2.3, the App Store always appears that, To update this application, signin to the account you used to purchase it.
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MacBook Pro, Mac OS X (10.7.4)
I have the app store icon in my dock indicating that an app has an update. I click the app in the the update section and another window appears telling me I have updates for other accounts and that I need to sign into that accound to update applications for that account. The email address for that account is unknown to me. I am not aware of anyone having hacked my account, but it is in the back of my mind naturally that this has occurred. I have changed password on my account so far. I cannot delete the update from the app store even though I have deleted the iphone app from my itunes list.
View 2 Replies View RelatedLooking at my account in the App Store, I found an item, which I have not downloaded, listed as purchased.I did not purchase this item.How do I get rid of it?
View 1 Replies View Relatedhow long will it take to refund a purchase back to account
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iPad, iOS 5.1.1
I've getting the error, "We could not complete your purchase" followed by "unknown error". When I click "Store", "Sign Out", nothing happens. When I click "Store", "View My Account", nothing happens.I opened iTunes, logged out of my account and then closed it. I then open the Mac App Store and I'm still logged in, get the error, and am unable to log out.
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MacBook Pro, Mac OS X (10.7.3)
when i attempt to sign in to iTunes, or create a new account (current ver (9.0.2) i get the following error message. We could not complete your iTunes Store request. A unknown error occurred (-9813). There was an error in the iTunes store, please try again later. I can sign in via my iPod over the same wifi connection and via my brother-in-law's Powerbook, why is my MBP refusing to sign in?
I've searched high and low for the error code -9813 and can find no documentation anywhere. It has been doing this since yesterday and the error fires as soon as it attempts to connect to the server however the store content (pre-login) all loads fine i.e. adverts etc within iTunes.
If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?
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iMac, Mac OS X (10.6.8)
When I try to download Lion, the download sign in window appears and is populated with someone else's Apple ID. If I change the ID to mine and use my password I get 2 messages: "We could not complete your request. There was an error in the App Store. Please try again later. (4)" Click OK and 2nd message: "Unknown Error" iTunes does not exhibit this, and normal sign in to App Store shows correct ID, only the Download Authentication does this. I have been able to update other Apps just fine, this requires a purchase, and is the only difference.
View 5 Replies View RelatedI bought a used mac mini and I was viewng the App Store and wanted to purchase IPhoto app but it was purchase previously and could not update because not associated with my Apple ID. The error message reads I would need to purchase it again My issue I have it the icon for the application just give me a the options to "update" and not purchase. What do I need to do to purchase this app?
View 1 Replies View Relatedafter deleting "com.apple.appstore.plist" I get the same message but with (13). Now it#s always the same: (100).
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Mac Pro (Early 2009), iOS 5.1.1
Error "The file “DMAccount.h” couldn’t be saved in the folder “Headers”" after 10.7.3 update. While app update download starts normaly the error msg pops up every time right at the end of download process and it starts all over (dnld-error-dnld-error... ("Try again", she asks me)).
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Mac OS X (10.7.3)
I have a issue with my app store. When I downloaded a free app from the app store and later decided that I do not need it, I just erased it. What I have observed is that the updates for the application are still in the list in the app store. I tried to install the application again, and install the update, but when the new updates came out, it started repeating.
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iMac, Mac OS X (10.6.8)
having difficulty with accessing app store account since updating to 10.7.3 Cant see my purchased apps or get into my account pages since i updated to 10.7.3 this morning also struggles with updates page.
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Mac OS X (10.7)
For months now I've been getting error 13 whenever I try to update apps or get new ones from the Mac Appstore. I already have six updates pending and this is starting to get on my nerves. most weren't even executable for some reason.
Using OS X Lion ever since it was launched; 10.7.3.
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MacBook Pro, Mac OS X (10.7.3)
When I try to update applications from the Mac App Store, I continouly get a message coming up saying an Unkown Error has occured and I should try again later (4).
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MacBook, Mac OS X (10.7.3)
The app store on my Mac Mini (2.7GHZ I7 running 10.7.4) tells me I have 3 apps that need to be updated. Whenever I try to update them, I get an error message that reads " We could not complete your request. There was an error in the App Store. Please try again later. (13). I've gone online and saw that some people were fixing the problem by erasing some kind of hidden cookie. It seems to be somwhere in /library/Cookies file but I don't have a file in my library labeled "cookies". I also saw another post where they tried to delete it in terminal, but that had no effect for me.
View 1 Replies View RelatedI created 2nd profile account yesterday and i can update all software on it except on mine
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iMac, Mac OS X (10.7.4)
I have been trying to find my current charges for apps and wish to return the ones that are not suitable. I follow the steps as described and after signing I have gotten the message cannot find iTunes store and it leaves me there. The instructions given do not pertain to the setup of the iTunes store.
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iPad (3rd generation) Wi-Fi, iOS 5.1
Have just upgraded my macbook to Lion. I logged into the app store, bought, downloaded and installed Lion no problem.
After upgrade I returned to the app store to download ibooks author. I can find ibooks author but when I try and install the app I have to sign in and I get a "connection failed" error message.
The same happens in iTunes when I try and view my account - "The network connection failed"
I can access the internet with no problems - including secure sites. I can access software update with no problems.
I have made no changes to my network settings - could sign in and download apps before upgrade, unable to after upgrade.
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MacBook, Mac OS X (10.7.4)
I have a credit card for one of my companies that I used to buy the iPhone and create an Apple ID for purchases on the app store. Subsequent to that I created a new company, with its own credit card, and created a new Apple ID specifically for purchases for that company. Now when I go to make a purchase on the app store with my iPhone how do I switch between the two Apple IDs so that the purchase I make uses the appropriate credit card?
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Mac mini, Mac OS X (10.7.2)
why is my app store sign in saying connection failed?
Info:MacBookPro, iOS 5.1.1
I have some apps that I bought sometimes ago when I'm still living in newzealand. Now I moved to other country permernantly. Therefore, I have to change newzealand mac app store to us mac app store(Apple forces me, because my new credit card is us base).
Problem is, I have to switch back to newzealand store everytime I needed to install something, then switch back to US store to install some other thing. that's annoying.
Now, I can rebuy the apps that I've already have for my US store, but that's hideus, why should I pay twice for the same thing ? Is that the best if Apple let me transfer the apps ? what big deal about it ? beside's the country flag the apps are rather look and cost the same, why don't let me do it?
I am trying to make a purchase from the App Store in Snow Leopard 10.6.8, but can't make any purchases. When I try to purchase, I get the message, "Additional security information is needed. To use this Apple ID you must first login to the my info web page then provide additional security information." But when I click on Update Security Info, it brings me to a page at [URL] but the page will not load, and it says that Safari can't establish a secure connection to the server. I have also tried it in Firefox and it does not work there either. I went to the Apple Store online, and updated my account info with the proper credit card and information, but it has not helped. What is going on here. This is for my bosses account and not my account, and we need to purchase some software for this machine, but are completely unable.
View 4 Replies View Relatedjust tried to purchase garage band from the App store by redeeming a gift card.Even though I'm logged in it either goes to update account or tells me to login to purchase even though I'm already logged in. when i login to purchase, it goes back to update account. seems to be going in a circle.
View 1 Replies View RelatedI purchase Numbers because I have been unable to save my work. I install it and then when it goes to sleep or I turn off my computer it doesn't save my install and I have to reinstall the purchase all over again. Why? How can I fix this cause everyday I can't save my work....
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iMac, Mac OS X (10.6.8)
if i was given a voucher or something i dont want the software and have no need to use it.
View 1 Replies View RelatedI bought a macbook air from a friend and the account is under his name. I wish to change owner information so that I can purchase from app store
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MacBook Air, OSX snow leopard
why cant i download the virtual dj home app!
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MacBook Pro (13-inch Late 2011), Mac OS X (10.7.3)
I installed the app Ticket to Ride on my iMac. I bought extra maps for that game; an in app purchase.Now i installed Ticket to Ride also on my MacBook. That was easy and free! Now I also want the in app purchases free on my MacBook. Is that possible or do I have to buy them a second time?
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MacBook Pro (13-inch Early 2011), Mac OS X (10.7.4)
Bought for account # 1 app iPhoto - no more access. Deleted the app and want to go to the current account to buy a # 2 application iPhoto, but instead of "Buy now" show "Accept".App Store says you need to buy again. How to buy, if the function is missing?
Info:
iPhoto '11, Mac OS X (10.7.4)
