App Store :: Error - To Update This Application, Sign-in To The Account You Used To Purchase It

May 28, 2012

While i update iPhoto to new version 9.2.3, the App Store always appears that, To update this application, signin to the account you used to purchase it.

Info:
MacBook Pro, Mac OS X (10.7.4)

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App Store :: Trying To Update App But Asking To Sign In To Another Unknown Account ID

Apr 24, 2012

I have the app store icon in my dock indicating that an app has an update. I click the app in the the update section and another window appears telling me I have updates for other accounts and that I need to sign into that accound to update applications for that account. The email address for that account is unknown to me. I am not aware of anyone having hacked my account, but it is in the back of my mind naturally that this has occurred. I have changed password on my account so far. I cannot delete the update from the app store even though I have deleted the iphone app from my itunes list.

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App Store :: Did Not Purchase Shows Up In Account

May 22, 2012

Looking at my account in the App Store, I found an item, which I have not downloaded, listed as purchased.I did not purchase this item.How do I get rid of it?

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App Store :: How Long Will It Take To Refund A Purchase Back To Account

Jun 9, 2012

how long will it take to refund a purchase back to account

Info:
iPad, iOS 5.1.1

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App Store :: We Could Not Complete Your Purchase - Unknown Error

May 2, 2012

I've getting the error, "We could not complete your purchase" followed by "unknown error". When I click "Store", "Sign Out", nothing happens. When I click "Store", "View My Account", nothing happens.†I opened iTunes, logged out of my account and then closed it. I then open the Mac App Store and I'm still logged in, get the error, and am unable to log out.

Info:
MacBook Pro, Mac OS X (10.7.3)

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Applications :: ITunes Store Sign In (Error - 9813)

Dec 26, 2009

when i attempt to sign in to iTunes, or create a new account (current ver (9.0.2) i get the following error message. We could not complete your iTunes Store request. A unknown error occurred (-9813). There was an error in the iTunes store, please try again later. I can sign in via my iPod over the same wifi connection and via my brother-in-law's Powerbook, why is my MBP refusing to sign in?

I've searched high and low for the error code -9813 and can find no documentation anywhere. It has been doing this since yesterday and the error fires as soon as it attempts to connect to the server however the store content (pre-login) all loads fine i.e. adverts etc within iTunes.

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OS X V10.6 Snow Leopard :: Can't Download An Update For App Store Purchase

May 19, 2012

If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

Info:
iMac, Mac OS X (10.6.8)

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App Store :: Unable To Download(purchase) Lion Update From It?

Jun 18, 2012

When I try to download Lion, the download sign in window appears and is populated with someone else's Apple ID. If I change the ID to mine and use my password I get 2 messages: "We could not complete your request. There was an error in the App Store. Please try again later. (4)" Click OK and 2nd message: "Unknown Error"  iTunes does not exhibit this, and normal sign in to App Store shows correct ID, only the Download Authentication does this. I have been able to update other Apps just fine, this requires a purchase, and is the only difference.

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App Store :: Unable To Update Application From App Store?

Feb 28, 2012

I bought a used mac mini and I was viewng the App Store and wanted to purchase IPhoto app but it was purchase previously and could not update because not associated with my Apple ID.  The error message reads I would need to purchase it again  My issue I have it the icon for the application just give me a the options to "update" and not purchase.  What do I need to do to purchase this app?

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App Store :: Not Able To Update In Appstore: Error (100); Error(13)

Jul 2, 2012

after deleting "com.apple.appstore.plist" I get the same message but with (13). Now it#s always the same: (100). 

Info:
Mac Pro (Early 2009), iOS 5.1.1

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App Store :: Apps Update Error After 10.7.3 Update In Mac

Feb 4, 2012

Error "The file ‚ÄúDMAccount.h‚ÄĚ couldn‚Äôt be saved in the folder ‚ÄúHeaders‚ÄĚ" after 10.7.3 update. While app update download starts normaly the error msg pops up every time right at the end of download process and it¬† starts all over (dnld-error-dnld-error... ("Try again", she asks me)).

Info:
Mac OS X (10.7.3)

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App Store :: Deleted Application From Mac But Update Still Showing In List

Apr 4, 2012

I have a issue with my app store. When I downloaded a free app from the app store and later decided that I do not need it, I just erased it. What I have observed is that the updates for the application are still in the list in the app store. I tried to install the application again, and install the update, but when the new updates came out, it started repeating.

Info:
iMac, Mac OS X (10.6.8)

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App Store :: Unable To Access Account Since 10.7.3 Update?

Feb 15, 2012

having difficulty with accessing app store account since updating to 10.7.3 Cant see my purchased apps or get into my account pages since i updated to 10.7.3 this morning also struggles with updates page.

Info:
Mac OS X (10.7)

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App Store :: Error 13 When Trying To Download Or Update

May 27, 2012

For months now I've been getting error 13 whenever I try to update apps or get new ones from the Mac Appstore. I already have six updates pending and this is starting to get on my nerves. most weren't even executable for some reason.

Using OS X Lion ever since it was launched; 10.7.3.

Info:
MacBook Pro, Mac OS X (10.7.3)

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App Store :: Keep Getting An Unkown Error When Trying To Update Apps?

Apr 17, 2012

When I try to update applications from the Mac App Store, I continouly get a message coming up saying an Unkown Error has occured and I should try again later (4). 

Info:
MacBook, Mac OS X (10.7.3)

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App Store :: Mac Mini Won't Let To Update Apps - Get An Error 13 Message

Jun 22, 2012

The app store on my Mac Mini (2.7GHZ I7 running 10.7.4) tells me I have 3 apps that need to be updated. Whenever I try to update them, I get an error message that reads " We could not complete your request. There was an error in the App Store. Please try again later. (13). I've gone online and saw that some people were fixing the problem by erasing some kind of hidden cookie. It seems to be somwhere in /library/Cookies file but I don't have a file in my library labeled "cookies". I also saw another post where they tried to delete it in terminal, but that had no effect for me.

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OS X V10.7 Lion :: Can't Update Any Software (app Store And Software Update) Getting Unknown Error

May 21, 2012

I created 2nd profile account yesterday and i can update all software on it except on mine

Info:
iMac, Mac OS X (10.7.4)

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ITunes Store & Mac App Store / Seeing Your Purchase History And Order Numbers

Apr 26, 2012

I have been trying to find my current charges for apps and wish to return the ones that are not suitable. I follow the steps as described and after signing I have gotten the message cannot find iTunes store and it leaves me there. The instructions given do not pertain to the setup of the iTunes store.

Info:
iPad (3rd generation) Wi-Fi, iOS 5.1

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App Store :: Cannot Access Sign In Itunes Store After Lion Upgrade

May 25, 2012

Have just upgraded my macbook to Lion.  I logged into the app store, bought, downloaded and installed Lion no problem.

After upgrade I returned to the app store to download ibooks author.  I can find ibooks author but when I try and install the app I have to sign in and I get a "connection failed" error message.

The same happens in iTunes when I try and view my account - "The network connection failed" 

I can access the internet with no problems - including secure sites. I can access software update with no problems. 

I have made no changes to my network settings - could sign in and download apps before upgrade, unable to after upgrade.

Info:
MacBook, Mac OS X (10.7.4)

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App Store :: Make An App Store Purchase With A Different Credit Card?

Feb 1, 2012

I have a credit card for one of my companies that I used to buy the iPhone and create an Apple ID for purchases on the app store. Subsequent to that I created a new company, with its own credit card, and created a new Apple ID specifically for purchases for that company. Now when I go to make a purchase on the app store with my iPhone how do I switch between the two Apple IDs so that the purchase I make uses the appropriate credit card?

Info:
Mac mini, Mac OS X (10.7.2)

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App Store :: App Store Sign In Saying Connection Failed

Jun 20, 2012

why is my app store sign in saying connection failed?

Info:MacBookPro, iOS 5.1.1

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App Store :: Moving Purchase From One Store To Another

May 17, 2012

I have some apps that I bought sometimes ago when I'm still living in newzealand. Now I moved to other country permernantly. Therefore, I have to change newzealand mac app store to us mac app store(Apple forces me, because my new credit card is us base).  

Problem is, I have to switch back to newzealand store everytime I needed to install something, then switch back to US store to install some other thing. that's annoying. 

Now, I can rebuy the apps that I've already have for my US store, but that's hideus, why should I pay twice for the same thing ? Is that the best if Apple let me transfer the apps ? what big deal about it ? beside's the country flag the apps are rather look and cost the same, why don't let me do it?

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App Store :: Can't Purchase Anything In It

Feb 2, 2012

I am trying to make a purchase from the App Store in Snow Leopard 10.6.8, but can't make any purchases. When I try to purchase, I get the message, "Additional security information is needed. To use this Apple ID you must first login to the my info web page then provide additional security information." But when I click on Update Security Info, it brings me to a page at [URL] but the page will not load, and it says that Safari can't establish a secure connection to the server. I have also tried it in Firefox and it does not work there either. I went to the Apple Store online, and updated my account info with the proper credit card and information, but it has not helped. What is going on here. This is for my bosses account and not my account, and we need to purchase some software for this machine, but are completely unable. 

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App Store :: Can't Purchase From It

Feb 28, 2012

just tried to purchase garage band from the App store by redeeming a gift card.Even though I'm logged in it either goes to update account or tells me to login to purchase even though I'm already logged in. when i login to purchase, it goes back to update account. seems to be going in a circle.

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App Store :: How To Install A Purchase

Mar 8, 2012

I purchase Numbers because I have been unable to save my work. I install it and then when it goes to sleep or I turn off my computer it doesn't save my install and I have to reinstall the purchase all over again. Why? How can I fix this cause everyday I can't save my work....

Info:
iMac, Mac OS X (10.6.8)

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App Store :: Browse And Purchase From The Mac?

Apr 29, 2012

if i was given a voucher or something i dont want the software and have no need to use it.

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MacBook Air :: Cannot Purchase From App Store

May 17, 2012

I bought a macbook air from a friend and the account is under his name. I wish to change owner information so that I can purchase from app store

Info:
MacBook Air, OSX snow leopard

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App Store :: How To Browse And Purchase From The Mac

May 20, 2012

why cant i download the virtual dj home app!

Info:
MacBook Pro (13-inch Late 2011), Mac OS X (10.7.3)

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App Store :: Can Reinstall A Mac In App Purchase

May 26, 2012

I installed the app Ticket to Ride on my iMac. I bought extra maps for that game; an in app purchase.Now i installed Ticket to Ride also on my MacBook. That was easy and free! Now I also want the in app purchases free on my MacBook. Is that possible or do I have to buy them a second time? 

Info:
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.4)

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App Store :: How To Re-purchase IPhoto

Jun 3, 2012

Bought for account # 1 app iPhoto - no more access. Deleted the app and want to go to the current account to buy a # 2 application iPhoto, but instead of "Buy now" show "Accept".†App Store says you need to buy again. How to buy, if the function is missing?


Info:
iPhoto '11, Mac OS X (10.7.4)

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