App Store :: Mac Mini Won't Let To Update Apps - Get An Error 13 Message
Jun 22, 2012
The app store on my Mac Mini (2.7GHZ I7 running 10.7.4) tells me I have 3 apps that need to be updated. Whenever I try to update them, I get an error message that reads " We could not complete your request. There was an error in the App Store. Please try again later. (13). I've gone online and saw that some people were fixing the problem by erasing some kind of hidden cookie. It seems to be somwhere in /library/Cookies file but I don't have a file in my library labeled "cookies". I also saw another post where they tried to delete it in terminal, but that had no effect for me.
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Apr 17, 2012
When I try to update applications from the Mac App Store, I continouly get a message coming up saying an Unkown Error has occured and I should try again later (4).
Info:
MacBook, Mac OS X (10.7.3)
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Feb 4, 2012
Error "The file “DMAccount.h” couldn’t be saved in the folder “Headers”" after 10.7.3 update. While app update download starts normaly the error msg pops up every time right at the end of download process and it starts all over (dnld-error-dnld-error... ("Try again", she asks me)).
Info:
Mac OS X (10.7.3)
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Apr 17, 2012
when I try to update my apps, I get a message, cannot connect to apps store.
Info:
iPad, iOS 5.0.1
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May 19, 2012
I get an error message when trying to access the mac app store from my apple menu and any browser. I want to upgrade to iMovie '11 from '09. I also want to upgrade from snow leopard to lion.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Apr 8, 2012
I just bought a macbook pro yesterday and conected my apple ID that I created for my iphone. I was able to input iTunes gift card and use the balance fine but today sudnly I canoot download anything even free apps and I still have 15$ in my account left from the 25$ gift card. Every time I try to install a free or non free it goes to my billing page and ask me to input a credit card, if I select non and done it gives me an error to contact suport.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jun 23, 2012
When i try to update an app it will tell me "can't be installed on this computer because it requires at least 2 GB of memory."
Info:iMac, Mac OS X (10.6.8)
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Feb 12, 2012
when trying to setup account, will not accept my mastercard, even though I have used it all over europe and the us, a us credit card with lithuanian billing address
Info:
MacBook, Mac OS X (10.6.8)
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Apr 25, 2012
I cannot download several video converters free apps. It appears a 403 Error.
Info:
MacBook, Mac OS X (10.6.8)
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Jul 2, 2012
after deleting "com.apple.appstore.plist" I get the same message but with (13). Now it#s always the same: (100).
Info:
Mac Pro (Early 2009), iOS 5.1.1
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Oct 23, 2009
This error keeps popping up."MAC OS X combined" A NETWORKING ERROR HAS OCCURRED: timed out(-1001) make sure you can connect to the internet and try again. I'm connected to the internet wirelessly. I can't get any update to finish. Any ideas? I'm new to Mac.
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Mar 22, 2012
Ok we all love apps but every single day, I'm faced with updating at least two of my apps when I turn on my phone, then same thing all over again on my IPad , ohALANd wait there are 6 more on my desktop..can they not just automatically update and sync across all devices?
Info:
iPad, iOS 5
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Apr 17, 2012
since updating to the new security requirements I cannot update my existing apps...i receive the cannot connect to the iTunes store note. However, I can use the store app to search,select, connect to the store and download new apps.
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May 18, 2012
How do I update my OS X 5.8 to a 5.6 on my 13-inch Macbook?
Info:MacBook, Mac OS X (10.5.8), 13-inch
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May 24, 2012
I've had this problem ever since upgrading to Lion quite awhile ago. Each update of Lion promises to fix various bugs, but this one just won't go away. Why is it that applications I've just updated (and which show in Finder as the current version) continue to show as needing updates in App Store. It doesn't matter what I do, delete caches, deleting plists, etc, every time I go to the App Store to check on NEW updates, it continues to show me the ones I've already updated, and it becomes my task to sort through the list looking for those updated since the last time I checked The only way I can tell is by update date. If the date is "today", then I know I haven't got the update.
Info:Mac Pro, Mac OS X (10.7.2), 2010 Hexacore 3.33, 3 MBP, i7 imac
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Jun 21, 2012
I try repeatedly to update aperture to 3.x.x and the app store keeps saying there has been an error and try again later ... for about 2 months!
Info:
iMac, Aperture update and Bookle update
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May 7, 2012
I can't update my apps because I can't change my apple ID. I installed most of the apps using an old apple I'd. Do you have to update using the ID you installed the app with?
Info:
iPhone 4S, iOS 5.1
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May 21, 2012
I'm unable to update the applications I've purchased through the Mac App Store. I've tried numerous workarounds (listed below), but to no avail. I've got a MacBook Pro (early 2011) running Lion 10.7.4. When I initially click either the Update or Update All (I've got multiple apps needing updates), I get error 13 after entering my Apple ID and password. I'm prompted yet again for my password for each app (why?), but then I get error 100, saying that I need to try again later.
Here's what I've tried, which have not worked for me:
* Removing Library/Caches/com.apple.appstore
* Removing Library/Preferences/com.apple.appstore.plist
* Clearing cache and cookies from Safari, and restarting Safari
* iTunes workaround by d/l'ing a new app, then getting the T&C form doesn't apply: I don't get that form since I agreed to the latest version before this issue started.
* Removing the file in Library/Cookies/ pertaining to the App Store doesn't exist for me, so wouldn't apply
* Rebooting my machine
* Deleting an app from my machine (only tested with a free app I don't use often), then trying to Install it; this worked back with Lion 10.7.3, but no longer works with 10.7.4.
I saw another workaround which involved creating another user on one's machine, but that seems over the top to have to get Mac App Store updates to work again. Are there any other workarounds where I could update my apps?
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Jun 17, 2012
Running into the following problem. When I try to update some of my purchased apps, I get an error message stating that I need to sign into the account that I used to purchase the apps. I only have one Apple ID and use it to purchase apps. Now, I cannot perform any updates on these apps. I am worried that if I delete the apps and try to install them again through the Mac App Store, I will not be able to do so as I feel that the mapping between my account and the apps has been lost.
Info:iMac 20", MacBook, iPhone 8 GB, iPod Nano 3G, Mac OS X (10.5)
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Jun 17, 2012
My App store does't recognize my user ID for same reason cannot updated my old applications.
Info:
iPhone 4S, iOS 5.1.1
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Jun 30, 2012
The app store has an update option next to some of my purchaced apps, but when I click update it says that they were purchased using another account. The problem is that I have only used one account on my Mac ever so it makes no sense. In the updates tab it says that all apps are up to date, but in the purchased tab it has an update option next to some of my apps. Can someone help explain this?
Info:
MacBook
Pro, Mac OS X (10.7.4), Mid 2009
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Mar 16, 2012
I have just purchased a Macbook pro and have just seen on the Apps icon on the screen that I have 2 updates available, one for garageband and the other for iphoto. I tried logging in using my apple ID username and password but I keep getting an error message stating:"You have updates available for other accounts. To update this application, sign in to the account you used to purchase it."I googled the apple ID error and it led me to the apple support side where I could find out if I had multiple apple ID's linked to the same email address.
It came back with 3 accounts linked to my email address.I have found the username's for all 3 accounts and changed the passwords to all the same and then tried to log in to Apps on the macbook but can't seem to do it. I was wondering if it's possible to delete Apple ID's so I only have one account. What I have noticed is that when using my iphone the old app's I have to log into my old Apple ID to download up-dates, whereas the newer apps on my phone I have to use my email address as the username.
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 17, 2012
Genius will not update, I get a 4002 error message.
Info:
Mac Pro, Mac OS X (10.6.8)
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Feb 4, 2012
I want to update an app on my iphone but my daughter's email comes up. I don't know her password how do I restore my phone to my identity. I've tried changing the settings etc. But whenever I try to download something it still flashes her email up. Why do they make these things so difficult or am I being totally thick?
Info:
iPhone 3GS
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Apr 9, 2012
I have an IPAD, IMAC & IPHONE and Mac book Air in my household. I can update apps on everything but the IPHONE. I notice that the IPHONE shows one of my old email address so my password does not work. All of my other devices has the correct email address associartedl with the app store, and icloud. How do I correct my iphone to show the correct email so that the password will work? i can find no place to correct the email address for the app store on my iphone.
I have a bunch of apps that need to be updated, but without fixing this I can't.
Info:
iPhone 4S, iOS 5.1
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Jun 22, 2012
How can I update apps after changing my Apple ID password? I was just required to change my Apple ID password and now I am not able to download updates to apps I already have installed.
Info:
MacBook Pro
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Dec 7, 2014
I recently bought a used macbook. Everything works great, except that when i try to update my apps, this old user keeps popping up. My iCloud id is used throughout the MacOS, but when i try to update my apps, the permission is reverting back to the old user's iCloud account.
Info:
MacBook, OS X Yosemite (10.10.1)
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Sep 4, 2014
I have a macbook pro 2014 version - recently my app store just stopped working out of the blue
I cannot seem to download or buy any apps - in my updates section, it shows nothing
In the featured section, it shows apps but I cannot buy an app
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Jun 6, 2014
I have a large itunes library and I sync it with 2 ipads and one iphone.
But I can't download content i bought from itunes store or update my iphone/ipad apps.
It says (directly translated from swedish) : Can't download, xxx not authorized. Please check your internet connection.
I use a MBP with Maverick, iTunes and all other software on computer and phones are up to date.
Info:
iOS 7.1.1
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May 27, 2012
For months now I've been getting error 13 whenever I try to update apps or get new ones from the Mac Appstore. I already have six updates pending and this is starting to get on my nerves. most weren't even executable for some reason.
Using OS X Lion ever since it was launched; 10.7.3.
Info:
MacBook Pro, Mac OS X (10.7.3)
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