I have bought from the Apple store an Apple computer with model 13": 2,4GHz and I just open the cover ,did not open the inner packing.That is , I havenot used any of this computer.Now I want to change a type of 13":2,8GHz computer .
Info:Mac Pro, Invoice 9071928783
I want to copy an imovie on one apple computer and put it on another apple computer. Can I use a flash drive to do this?
View 1 Replies View Relatedi have a 2.0 unibody macbook, and i have had it since november.. it had the washed out screen and slanted function keys, so the guy at the genius bar took one look, logged it and im getting a new screen and top case. i love the genius bar and apple support =]
View 24 Replies View RelatedI've had the computer for over a year. It is currently insured with the Applecare. It seems like the adapter's cord is starting to show some normal wear-and-tear. It still works (i.e., still charging my computer), but I'm afraid that it will either rip or cause a short sometime. I've never dinged the charger. It just seems like the coiling made it come apart. See the picture below. Will Apple replace this under the warranty, or will I have to rake out $80 for a new one if this one gives way? image: [URL] I just got off the phone with an Apple rep, and he will be shipping me a new adapter. I'll just have to send him back the damaged one.
View 4 Replies View RelatedI have the last Aluminum 15" MBP model to come out right before the unibodies. I bought it the day the uni's came out to save some dough. Got the Applecare and all has been good until recently.Recently I have noticed some "stage lights" showing on my screen. It looks like a string of lights coming from the bottom of my screen and fading away the further up the screen they progress.
View 7 Replies View RelatedI just left my macbook into the Apple store Belfast after it has burnt my hand yet again the original time this occured they replaced the charger and the part the charger connects to along with the casing and logicboard it still seemed to run rather warm with minimal use on occasion but being a light user i just hoped it would get better unil recently it happaned again.I phoned AppleCare and sent them pictures of the two times where you could clearly see the outline of the charger burned into my hand they told me to bring it to the Apple store. The genius at the store informed me that they will need to keep it for a while in order to run some diagnostic test on the device. I beleive that the test will come back negitive as it can be tempermental I was just wondering what the likelyhood of Apple exchange it for a new one.
Info:
MacBook, Mac OS X (10.6.7)
I've got a Macbook Unibody which is still covered under AppleCare, and I discovered that the battery has swollen and became slightly bigger, enough for the battery cover not to close properly. The battery has only 200 cycles and is still on 84% capacity, and I have AppleCare until November 2011, so I thought it was a battery defect and took it to my local Apple reseller. (no Apple stores here yet )
So, after two days I was told that they had checked my Macbook and found the cause for the battery to swell up: there was a lot of dust on what seems the output of the processor disippator (a place I wouldn't be able to reach myself to clean, as I would have to disassemble it), and that dust caused the processor to become hotter (even though I hadn't noticed it) and that too much heat caused the battery to swell up.
But the funny thing is: Apple won't authorize the battery replacement, because they say it is not a battery defect, as it was caused by the processor heating because of the dust that got there by "normal usage" and I couldn't clean by myself. They told me I should have got there by the time I noticed my laptop becoming hotter than before so they could have cleaned it, but now it was just too late.
So I was left with the laptop and the swollen battery again, after I refused for them to charge me for the battery a little bit more than the price that I could get it from the online Apple Store.
any experience with swollen after normal usage batteries? Will the battery swell up more if I keep using it? Do you have any idea on how to convince Apple to give me a new battery? (after all, batteries aren't supposed to swell up, aren't they?)
My mom noticed the other day that the battery on her MacBook (purchased May 2008) was swollen (pics below). Due to this, the battery will no longer lock in place. The trackpad button will also no longer click, as the battery is pushing it up from the inside.
The one year warranty expired 4 months ago, but I was fairly certain that Apple replaced/fixed things that were widespread issues (I know, I know, I told my dad to buy the AppleCare but he never did). Swollen batteries in MacBooks were recently recalled, but apparently this MacBook was not one of the ones recalled.
The folks at Apple told me that it was an old battery issue, meaning the battery was at the end of its life. Normal. That it was simply time to buy a new battery. Now, I don't know much about laptop batteries, but I know for a fact that the swelling isn't due to a dying battery. My mom keeps the laptop plugged into an external monitor nearly all the time, and rarely takes it anywhere. The battery has had 31 total load cycles, standing at 98% of original capacity.
They refused to replace it because the computer is out of warranty.
They recommended buying a new battery before it swells more and causes any more damage. I expressed my concern over the possibility that the battery might explode (an issue common with other swollen batteries). I was told "it is a possibility".
Here's my question. If products produced between months C-D warrant a recall due to a certain issue, and a product produced in month E has the exact same issue, shouldn't it be replaced as well?
i should still have 1 month warranty left on my macbook pro.I tripped over the magsafe cord. It popped out. But now it is not charging. I think they should give me a free one, since it was designed to protect itself & the computer..
Info:
MacBook Pro, Mac OS X (10.6.7)
I would like to replace my 1st generation unibody MacBook Pro's bottom case and I am interested in knowing the price. Can I purchase and replace the bottom case at the local Apple Store (I'm in Sydney)? I'm in warranty, if that's a factor.
View 2 Replies View RelatedMy Mac Air is only 1.5yrs old and this morning it wouldn't power up even being plugged in..How long is the battery life on these normally?
Info:
MacBook Air (11-inch Late 2010)
I just recently submitted a service request for my Apple Mighty Mouse, which despite all attempts at cleaning still refuses to scroll down. A hold was put on my account in the amount of $69 for the new mouse, until I return the old of course. Does this mean that Apple is going to replace my mighty wireless mouse with a Magic Mouse? The Mighty "Mice" are no longer available for purchase in the Apple store, not even in the refurbished section. I sure hope that they do...but I was wondering if anyone else has recently sent in their old mouse and what you got back.
View 1 Replies View Relatedneed to replace WXGA Antiglare LED LCD Panel on apple i mac
Info:
iMac
I really dont know what the REAL defect of my macbook pro,it has always the same problem : NO POWER!, My unit shuts down automatically and doesn't turn on. The MagSafe's led blinks to red and green whenever i connect it to my MacBook pro . I brought it to a service center here in the Philippines for 3 times to be exact, the first time i brought it they said that the battery was just drained the same as the 2nd time. . And for the 3rd time they figured out that the logic board is the problem so they did replace it. When I received the unit, for only 8 hours my MacBook pro shuts down again, given that it is connected to MagSafe. I just bought it last October,and it is still under warranty..
Info:
MacBook
Pro, Mac OS X (10.6.8), Macbook pro late 2011
How much to have Apple store replace the superdrive in an iMac?
Info:
3.06 GHz Intel Core 2 Duo, Mac OS X (10.6.8)
I have Mail 4.5 working with a POP account on my desktop, and I want this same account to appear on my MacBook.However when I enter the same account details on the MacBook an IMAP account is created instead of the POP account.A different account window appears, which does not seem to allow message headers to to be viewed and deleted from the server before downloading.How can I get Mail to perform identically on both computers?
View 4 Replies View RelatedI tried pairing my Apple Remote (aluminium) with my new MBA. Doesnt seem to work. Did they drop Infrared support by any chance?
View 4 Replies View RelatedWhen I turn on my computer it locks up on the apple
View 2 Replies View Relatedafter my computer had been broken I sent it to apple, but somehow I can not login and I am using a guestuser right now. I am pretty sure that I am using writing in the right password but it does not let me in. How can I login again?
Info:
MacBook
Pro
The last two Apple software updates seemed to have screwed up my computer. After downloading and installing the last one (which included an update to iTunes), I could not turn on iTunes - it just made my computer freeze up.I could not shut it down the regular way.So I pressed the power button for 5 seconds, which turned the computer off finally. Then let it sit for 30 seconds. And when I went to turn it on - the computer got to the gray screen and just hung there.I finally had to press the power button for 5 seconds to shut it down so I could hook up my external hard drives and boot from there.Tried to see if I could boot from the internal HD it froze again. Tried to run Disk Utility, which recongized the hard drive under the name I gave it and it was mounted. After running Disk Utility, the internal drive is no longer showing up on my desktop. It does show up in Disk Utility and in Drive Genius but will not mount.I should also mention that my keyboard and trackpad stopped working after the last update.I have been using an auxiliary keyboard and trackball for years, and have no problem with them now.
Info:
Mac OS X (10.6.4)
I wanted to reformat my computer to "factory setting" and inserted the usb that came along with the mba i bought. Clicked install and restarted and followed instruction.
When the installation was done and computer rebooted, i didn't see any changes at all. Everything was exactly the same.
Anyone knows what's wrong?
Really wants to reset my computer...
Point 4. Says the computer will automatically go to sleep and then point 5. Says I should turn of the computer. Isn't it the same of the computer stays in the sleep mode?
Info:
MacBook Pro (15-inch Late 2011), Mac OS X (10.7.3)
what is the best apple program for online banking + downloading to computer.I am currently using quicken but when I purchase a macbook air I am considering upgrading to something better if there is such a program.
Info:
MacBook Pro (15-inch Glossy), Mac OS X (10.6.8)
I am trying to fix a friends macbook pro. When I turn it on the screen shows the apple and the spiral underneath it spinning like it should then when it stalls for .2 seconds it goes to a white screen then there is vertical purple lines in groups across the screen. So the screen is white/purple. Then it fades to just white and I cant do anything.
I hooked up my monitor with a DVI cable to see if it was the motherboard that was possibly bad but the monitor works just fine with the cable. I can use the computer with the laptop keyboard/mouse and it works just fine. The laptop screen just stays blank the whole time. I uploaded a vid to utube for it. If anybody has any ideas for me please help. I dont know if this is a monitor problem or the inverter or the motherboard, possibly some other piece of hardware?
Here is the link to the video: http://www.youtube.com/watch?v=1JBFv-GTBmY
At start up, my computer shows grey apple screen and then goes blank. Why?
Info:
MacBook Pro, iOS 8.1.2
I have a late 2008 uMBP 15 inch and in safari, regardless of using the integrated graphics card or the higher end card, when I press apple t for a new tab the computer hangs for at least 10 seconds then once it finally loads the top sites page it appears all scrambles for a second, then it works normally.
My second problem is that my hinge is very loose. I can't hold the laptop at 45 degree angle without the screen falling down and closing. Will apple fix this?
My Mac book pro is 1 year old. I just updated my software yesterday now upon starting up, the computer will not move past the start up apple screen.
Info:MacBookPro
My family all uses one Apple ID based on my husbands email address for all our purchases and it works fine in our family. Over the years as we updated computers however, about one third of our songs became deauthorized on the computer, and no longer play. When I check these songs in itunes it asks me to authorize them using an Apple ID based on an old email of mine. I don't remember ever having another apple ID, but you never know, I may have screwed something up along the way. How can I check out this apple ID? Can I just authorize the computer for this apple ID without losing/deleting/messing up our main normal apple ID? I am happy for all the music to be in one big music account - none of my question pertains to having separate accounts or IDs for family members.I simply want to know if these two apple IDs can exist harmoniously together on one computer without messing things up.
Info:
MacBook Pro
episodes from apple tv won't sync to my computer.
Info:
Apple TV, Mac OS X (10.7.3)
So recently my sisters and my mother bought this used computer called a "IMac's IMac" . It cost $700 . This computer is great the only problem is ... There's a LOCK on the administrator's account . And we need the password so we can download "adobe flash player 11" without adobe there's no watching videos , playing online games , or even me editing photos for my photography class.
More Info:
Mac OS X
Version 10.7.3
Processor: 2 GHz Intel Core 2 Duo
Memory: 3 GB 667 MHz DDR2 SDRAM
20 inch, Mid 2007
Model Identifier: iMac7 , 1
