MacBook Pro :: Computer Starts With Gray Apple Screen Then Turns White
Sep 29, 2010
I am trying to fix a friends macbook pro. When I turn it on the screen shows the apple and the spiral underneath it spinning like it should then when it stalls for .2 seconds it goes to a white screen then there is vertical purple lines in groups across the screen. So the screen is white/purple. Then it fades to just white and I cant do anything.
I hooked up my monitor with a DVI cable to see if it was the motherboard that was possibly bad but the monitor works just fine with the cable. I can use the computer with the laptop keyboard/mouse and it works just fine. The laptop screen just stays blank the whole time. I uploaded a vid to utube for it. If anybody has any ideas for me please help. I dont know if this is a monitor problem or the inverter or the motherboard, possibly some other piece of hardware?
Here is the link to the video: http://www.youtube.com/watch?v=1JBFv-GTBmY
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Apr 5, 2010
I was reading a recipe the other night and my Macbook started ticking, the screen went black, then a white screen came up with a blinking envelope with a "?" in it. This happened once before when the computer was about a year old. I took it to the Apple store and they repaired it. The problem is that store is 2 hours from me. Does anyone know what this is and how to fix it? I have hit different keys and nothing takes me out of that screen. My biggest concern is my pictures and music are on it. I plan to buy another computer (anything but Apple) if I can't come up with a fix for this. Is there any way to get my music on my Iphone onto another computer?
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May 6, 2012
when i start up my macbook it goes the the gray screen with apple logo then the logo turns in to a circle with a line in it
Info:
MacBook
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Feb 9, 2012
While working on the computer, sometimes the screen will turn gray (from top to bottom) and a message will appear saying the computer must be restarted.So far the local Apple store has not been able to find the problem. The last solution the store tried was to replace the Airport Card, but that didn't work. Computer was purchased in December 2011.
Info:iMac (27-inch Mid 2011), Mac OS X (10.7.2)
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Nov 1, 2006
So I've got a powerbook G4, thats 8 days past its warranty. Conveniently, it now won't turn on. It won't wont boot from CD. If I turn it on, I get a gray screen that usually just turns my computer back off, if thats not the case I get a screen that shows the finder icon and a question mark and then turns off.
All it will do is boot into open firmware mode. Currently the install disc is inside of it and I've tried booting the cd using "cd:, bxi" and "dir hd", and it can't open both. Does anyone know how to wipe the HD, and start the installer using firmware? Otherwise, I think I'll have to take out the harddrive and plug it into an external case and then wipe it.
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Aug 30, 2014
When I turn on computer it starts with a white screen with 5 purple stripes. These turn to a full screen of purple squares.
Info:
27, Other OS, iMac11,1 Intel Core i5 2.66GHz
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Aug 22, 2014
Mac won't boot, starts with white apple screen and spinning wheel. Also has grey loading bar which disappears after loaded then stays at white apple screen.
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Jun 3, 2009
It will turn on and go to the white screen with the gray apple but even after several hours it wont do anything. I tried holding down C since my copy of leopard is stuck inside and it does the same thing.
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Jun 2, 2012
the screen it got stuck on was white, gray apple sign spinning circle thing
and i left it there for more then half an hour with no progress. I did a hard shut off, and waited for about an hour and tried again. This time i waited for an hour, and still no progress. what should i do?
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.4)
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Aug 27, 2014
My MacBook Pro will not start. It chimes and the gray progress bar starts and then the computer shuts off. I am able to start it holding the Command +R keys and access Disk Utility. That is where it says my S.M.A.R.T. drive is "failing". I have a backup from Time Machine from a week ago. I am concerned the computer is going to die. What should I do and is my computer going to die?.
Info:
MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.4), 8GB RAM
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Jul 5, 2010
Every time I moved my MacBook Lid my screen turns off and starts to flicker? Is there anyway you think i will get covered I haven't got any warranty left in it either.
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Mar 19, 2009
I have had my MacBook for almost two years and the battery had just died on me. So I sent it back to Apple and got a new one. But ever since switching over to this new battery, my computer has had issues starting up. A grey screen fades into white and the Apple logo never appears. The computer will just stay like that for hours. A friend suggested turning the power off and back on, holding apple+ctrl+P+R, which worked. However, the next time I turned my computer on, the screen stayed white again, without an Apple logo. Can you tell me what the deal is? Should I bother reporting this to Apple? Is this permanent damage I'm going to have to go thru everytime I start me laptop? Any way to fix it? Thanks.
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Dec 10, 2014
Mac pro has a gray screen with apple logo running pinwheel but wont load up. Tried shutting it down and restarting a couple of times with no success
Info:
MacBook Pro
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Mar 2, 2010
I'm noticing some weird behavior in my Mac Pro first gen.
Basically, when I start it up, the displays just stays black for some time, until the Desktop loads up and the computer is functional, but never displays the gray screen with the Apple logo. This just happened all of a sudden and stayed like this.
I know is not a big deal now, but I'd like to sell it in the near future and this could be problematic for that.
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Jun 24, 2014
My MacBook Pro is turning on to startup screen with apple icon and loading signal, but then after a few minutes the screen just turns white. What is wrong?
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May 11, 2009
I purchased a powerbook g4 from a friend a few weeks ago and it was working fine for the first couple weeks. the other day when I started it up it booted to the gray Apple logo screen as usual but will not proceed from there. I've left it sit over night and when I get on it the next day it's still on that screen.
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May 3, 2012
About 1 week ago, I noticed 2 faint grey smudges in the middle of my MacBook Pro screen. I dismissed it at the time because I could barely see them unless I looked extremely close on a dark screen. I opened my computer up yesterday to see that the amount of spots had tripled from 2 to 6, are becoming more apparent, and all in the same area in the middle of the screen. They are still only able to be seen on a dark screen. The smudges are about the size of the cursor Also, when I tilt my head or tilt my laptop screen far back on a white screen, I can see that those spots turn slightly brighter white than the rest of the screen. While the grey smudges aren't connected, these white areas appear to connect to make a circle.
Another quick note, in December, I had a similar problem with my screen. The white spots were in the same circular shape and clear on any background, however, instead of grey smudges, I had spots that were black in the exact same circular shape. Apple labeled it as pixel anomalies and replaced my screen for me with no problems. Do you think it is pixel anomalies or something different? I bought the laptop in September 2011 and it is under every?
Info:
iPhone 4S, iOS 5.0.1, GameCenter
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Feb 25, 2006
I have a G4 MDD Dual 1.42ghz, When I hold down the Command-Option-P-R keys during restart it doesnt do anything. It keeps going straight to the gray screen and starts up. I dont know what to do. Anyone know whats the problem? Also my computer cant wake up from sleep or even go to sleep all the way.
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Jun 27, 2014
Computer starts (keyboard lit, music plays, caps lock light on), but no screen. I need to open and close 2 - 30 times before the screen will turn on. Once on, the computer works perfectly. I've tried PRAM and safemode reset.
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May 31, 2012
i have a MacBook Pro..I had my track pad replaced recently..I am not sure if it has anything to do with my screen, however, the screen is randomly turning gray and white with lines and fading out..What does this mean
Info:
MacBook Pro, Mac OS X (10.5.8)
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May 8, 2007
Unfortunately I bumped the switch on the power strip that my Mac Mini (1.42ghz G4, OS X 10.3) is plugged into while it was running. Now it won't boot up. All I get is the gray screen with the gray apple logo and the spinning wheel but no OSX.
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Jan 1, 2011
I dropped my Macbook while in the hospital yesterday recouping from spinal surgery now I am really pissed! So when I power it on I get a grey screen with the apple logo and the hard drive making uncommon noises. It never makes it to the password screen, what can I do? Help me please as having this terribly bad back is one thing but losing my Macbook too with all my Logic music etc is really decimating. Thanks guys....
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Jun 5, 2014
my computer turns on but there is only a black screen. i hear the sounds and am able to press buttons but nothing is seen. how to I fix this?
Info:
MacBook Air, OS X Mountain Lion (10.8)
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Mar 19, 2012
My MacBook Pro which is only a year old was working fine, the only small problem was that it wouldn't play a video, so I restarted it but it never came back on. So I restarted it manually, the small light on the edge lit up, the screen with the apple came up along with the load bar, the empty load bar flashes a couple of times then the computer totally shuts off. Have turned starting in safe mode, same thing. Have tried starting holding down apple + option + R + P when turning on, same thing, have started starting up with the install disc in, same thing..
Info:
MacBook Pro, Mac OS X (10.6.6)
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Jun 17, 2012
I turn on my computer and it has a blank/gray screen. I can turn it on and off, but that's all.
Info:
MacBook Air
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Jun 10, 2010
Allright so my girlfriend accidentally spilled a drink on her macbook the other day. We thought we had cleaned it off and everything was fine. We were mistaken. During normal usage the computer crashed so we restarted it and are now greeted upon startup with a gray screen and a gray application folder with a question mark on it flashing repeatedly. What is the course of action guys? I'm not computer whiz and I'm wondering if we can fix this ourselves without having to take it in for repair. And FYI she does not have apple care
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Apr 17, 2012
My computer is stuck on gray apple page with swirl moving and never opens-
Info:MacBook
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Apr 4, 2012
My MacBook pro won't start. It's stuck on the gray screen with the apple logo.
Info:MacBookPro
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Nov 12, 2009
I got a 3 year old white macbook. I was surfing the net when suddenly it turned off. On restart, I got the grey screen for a while, the a picture of a file with a question mark in it, waited for ten minutes, still the file. I have done the following:
1.- Reset the PRAM: I use the combination of keys, and it reboots, but on rebboting it goes back to the picture of the file.
2.- Use the option key on startup: I get a grey screen with the curso on it, which I can move with my mouse, but no buttons to click or nothing.
3.- Use the X key: as if doing nothing
4.- Resseting the SMC: as if doing nothing
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Mar 26, 2009
A friend of mine has a black MacBook and it stopped working. When I switch it on there is just a grey screen with the Apple "doing" but then nothing happens. I tried some key combination to reset the NVRAM but it didn't help. The MB was purchased around 2 years ago with the Apple Care extension of + 2 years so it still should be covered by Apple Care. My questions concerns the Apple Care since I don't know how it works: - my friend says that he just bought the Apple Care extension when he ordered the MB and that"s all. Does it need to be somehow "activated" so that the MB is covered ? He has the Apple Care box but he never opened it. - Does he need the MB order bill to make Apple Care work ? - The MB was purchased in France but he's now in Germany. Can we just bring it to a Apple store here?
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