MacBook Air :: Apple OSX USB Unable To Reinstall OS X - How To Reset Computer
Nov 24, 2010
I wanted to reformat my computer to "factory setting" and inserted the usb that came along with the mba i bought. Clicked install and restarted and followed instruction.
When the installation was done and computer rebooted, i didn't see any changes at all. Everything was exactly the same.
Anyone knows what's wrong?
Really wants to reset my computer...
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Dec 6, 2014
Trying to reset my apple id password via email. I click "Email authentication" and get a confirmation that an email has been sent. But I don't receive an email.Â
Can it be that using an apple id / email address like myname+private@gmail.com causes problems? Â
Info:
itunes
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Jul 4, 2012
It has been a while i havnt used my MacBook Air. I forgot my passwords to enter.How do I completely reset my computer so that passwords are disabled or just reset?
Info:
MacBook Air, Mac OS X (10.7.4), TalkTalk; Huawei Echolife HG532
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May 4, 2012
If I reset my macbook can I reinstall all my pics, docs etc from the timemachine backup?
Info:
macbook
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Aug 24, 2014
Every time I clicked reinstall os x it always says an error occurred while preparing installation. Try running this application again which I did try it again but it still doesn't work ...
Info:
MacBook Pro
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Jun 21, 2012
I want to copy an imovie on one apple computer and put it on another apple computer. Can I use a flash drive to do this?
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May 29, 2012
I 've forgotten my computer password. How do I reset my password?
Info:
iMac, Mac OS X (10.6.7)
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Oct 2, 2010
I have, somehow, reset my entire OSX. The Dock is now huge, all of my icons are now reset to the default ones when I originally bought the Macbook Pro. The software is still there but the icons have been reset. The icon no longer bounces when I open it.
And I know exactly why. I was in Windows through bootcamp doing routine maintenance and decided to do a full scan using Microsoft Security Essentials. I forgot to have it ignore the E:/ drive which is where MacOSX installed. It must have got 25% through scanning it before I realized it. I don't even know if that can cause a problem but it obviously did. I booted into OSX just to double check everything was ok. It loaded fine, all icons where there and seemed like everything was ok. Except the icons weren't bouncing when I opened up an application even though it was checked in the preferences. This frustrated me so I rebooted again to see if that would fix the issue and now here I am. Completely back to factory defaults. My software is still there but the Dock reset itself and it seems as if other things reset. I'm doomed. So how do I start a reinstall process? Insert the Snow Leapord disk?
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May 13, 2012
I am trying to reinstall Mac OSX, but my computer does not read installation cd. After restart, I hold C but either eject cd or doesn't read and computer boots up normally. I even ordered a new pack of installation cd, but still the same problem. Is there anybody can help me fixing this issue, because my Macbook pro has lots of software problem and when I spoke to tech, they said it needs to reformat and reinstall the OSX to solve all my problems.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Dec 7, 2009
i have an issue with coolbook. I have setting for coolbook, but every time i restart my computer coolbook isnt active again unless I manually open up and click save.
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Apr 11, 2012
How do i reset my password to allow updates to my computer? In order to complete the update, I have to put in my password, but every password i tired isn't working so now I can't update it.What should I do?
Info:
MacBook Pro
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Jun 13, 2012
the best way to return my MacBook Pro back to it factory setting. in other words start all over.
Info:
MacBook Pro (15-inch 2.4/2.2 GHz), iOS 5.1
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Jun 30, 2014
I created a mess by changing my user password. OS X 10.9.3. Forgot the new password. When I went to log on, It said I could use my Apple IDÂ to change it again, but I would lose the passwords on my keychain. Which would have been fine. Except now I can't do anything at all on the laptop, getting pop up after pop up saying "a keychain cannot be found to store...". And other pop ups. I'm completely jammed up.
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Jun 25, 2009
I haven't been able to reinstall OS-X on it at all. It takes 45 minutes from the time I say install to the time it gets only 1/10 of the bar across of the installing part and then fails.
I am able to format the HD, and partition it. This HD came out of another laptop of mine that I sold and was working fine. When I first tried this and did a time keeper restore, the laptop kept freezing and it took 5 hours for it to restore. Now I can't get OS-X installed. So I am a bit confused what is going on here.
Anyone have any ideas?
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Apr 2, 2012
I have set up a password on my computer and cannot remember what it is.I want to update all of my software but it will not allow it.
Info:
MacBook, Mac OS X (10.7.3)
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Apr 15, 2012
When I try to use .mac mail, it asks for a mail.mac.com password but I don't remember the mac Mail password I gave when I set up my MacBook. How can I find it or reset it so I can use my mail (I've been using mail through my provider all this time).
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Aug 23, 2014
I'm trying to reset my password using my Apple ID. However, when I click the arrow inside the circle, nothing happens!
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Jun 2, 2014
I recently returned from a weekend long trip. My mom had used my Mac Book Pro (December 2012) on the guest account. When I opened it on Monday it was unresponsive, and the screen only showed the dock. I rebooted, but the result was a white screen with a flashing folder with a question mark. I followed instructions on the forums, and used command r. Now I am stuck. I didn't back it up with time machine, so that option (Of the 4) is out of the question. I'm using the safari one now. I can't modify or delete my disks for the Disk Utility Option, and am unable to select a disk to reinstall Mountain Lion on. Long story short, I seems my computer is having problems with the disk.
Info:
MacBook Pro (13-inch Mid 2012)
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Apr 28, 2012
im going to sell my mac, so i need to reset it. I am only a few months into my 3 year apple care protection plan and i want to know if my mac will still be protected if i reset it?
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Jan 8, 2011
My macbook pro won't boot past the grey screen, I've tried reseting PRam, running fsck from single user etc to no avail. All signs would point towards a hard disk failure, but the curious thing is that it sometimes mounts in disk utility when booting from the install CD, so theres a little life left in it yet! I have fairly recent backups of most of my files, but there are a couple I've been working on in the past few days that won't be backed up. So my question is this - is it possible to copy files from my mac HD onto a external drive through the terminal/disk utility while booting from the CD.
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Jul 15, 2009
After having this Mac for a month, I've been surprised for the past few days to find that after an hour to three hours of use, the computer might freeze and then state that it must reset. Is this the result of any certain common activity in Mac OS that I could avoid just by changing my usage habits?
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Jul 8, 2009
I have a Quicksilver G4 that is running 10.4 and I need to replace the OS with OS9 and I'm trying to a clean install (this computer is running a piece of equipment that needs software that only runs in OS9 and running it in classic mode won't work). I'm trying to boot from the OS9 CD but the computer won't start from the CD - when I hold down the C key it will try to use the CD but I get the alternating folder with the classic mac happy face and question mark. When I hold down the option key only the current HD with OSX shows up, and not the CD. It's entirely possible, since this disc is 10+ years old, that the install CD has something wrong with it and is no longer
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Dec 7, 2010
I got this Mac pro with osx. It's a old business computer, so I don't have the login password for the user or administrator. I had this installation CD, and it worked fine when I tried holding "c" down while restarting the computer. But I couldn't fix the problem at the moment so I turned it of again. Now it won't start up as usual with the "Choose language menu" so I can't get access to the computer. I really don't know why it does it, and I'm so lost right now. How do I get access to the computer now, and reset the computer and password?
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Mar 5, 2009
Okay, so here is how my question comes about... I have already searched and could not find links to other threads..
I bought a G4 desktop from a guy on craigslist about a week ago and I want to upgrade from 10.3.9 to the newer 10.5. He has an administrative account on the computer and whenever I try and load the 10.5, it asks for his password. I called the guy wondering what his password was and he told me. I tried entering that in and it will not work. Now the guy will not answer his phone or his e-mail address. I know he was the original owner because of the information on the computer and the name on the business card he exchanged for mine.
I would really like to upgrade my OS but I need to know how to go about reseting the computer to erase 100% of everything on the computer. Can someone please help me, I am new to Mac and I don't really know what to do!!!
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May 16, 2012
Somehow I changed the password to get into my computer. Apple Support referred me to an online article (HT4761) that doesn't come up.
Info:
iMac
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Nov 17, 2010
My son installed Microsoft Office on his computer and he used the same serial number as the one on my computer. Now every time he uses office I have quit it form my computer and when I need to use it he is quit his office.
Well, we have student teacher copy of office with 3 serial numbers. I have 2 other serial numbers that he could have used. Is there a way to wipe the serial number he entered on his computer and use the other serial number? If not how could I totally remove office from his computer and install it again with a new serial number.
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Mar 8, 2009
I was messing around with shapeshifter and custom icons, as well as dragging out folders like Documents, Applications, Pictures, Movies, Music onto the desktop. After this, all the Applications folders on all accounts only contain a non-functioning version of iTunes, save for the folder I dragged onto my Desktop. Can I reset my computer defaults? What do I do?
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Apr 7, 2012
Yesterday we set up the computer at the Apple Store. When entering the Password for the computer, apparently we thought we were entering one thing when in fact we entered something else. Now I can't log into the computer to install new printer software, reset/change my password or anything else. I have tried looking through the Manual for the iMac 27-inch, Mid 2011 and can't find anything for resetting the password, finding it in the Keychain Access, etc. The computer is a waste if I can't reset the password to install the apps I need on it.
Info:
iMac
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Feb 13, 2012
I accidently deleted Safari and now I can't reinstall because it keeps telling me there is a newer version on my computer. The issue is my system does not support the newer version.
Info:iMac, Mac OS X (10.5.8)
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Apr 6, 2009
I have a colleague who is still running 10.2 (yea I know, time to upgrade, but they haven't felt the need for it yet I guess). Anyway, someone changed and forgot, or someone did it to be a jerk, either way they are unable to update any software or even log in. Just wondering how to rest the password. The computer is stuck on the log in screen currently and they can't access anything.
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