I am unable to access the iTunes Store on my Macbook. I open iTunes and try to go to the iTunes Store. All that is there is a blank screen. When I try to search for something, it stays on the blank screen. I have completely updated the iTunes software and am still experiencing the same issues.
View 1 RepliesIt turns out that I cannot access the store at all, the iTunes window is just blank.
Info:
MacBook Air, Mac OS X (10.6.8)
I have used an iBook G4 for a year and a half I only use wireless Internet connections. I recently started getting error messages when I tried to perform a Software Update. The error reads: "Software Update can't connect to the update server. Make sure you're connected to the Internet, then try again. Software Update can't check for updates because of a network problem."
Perhaps at the same time (I hadn't paid too much attention at first) I found that I was unable to connect to the iTunes Store. This error message read: "iTunes could not connect to the iTunes Store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again." A google search shows that the second error message is common among PC users who think apple is conspiring to keep them out of the iTunes store with iTunes v7.1.1. I don't know about network settings but I don't make a point of ever fiddling with them. I assume both of these problems are symptoms of the same network mess-up. Can anyone steer me clear?
Have just upgraded my macbook to Lion. I logged into the app store, bought, downloaded and installed Lion no problem.
After upgrade I returned to the app store to download ibooks author. I can find ibooks author but when I try and install the app I have to sign in and I get a "connection failed" error message.
The same happens in iTunes when I try and view my account - "The network connection failed"
I can access the internet with no problems - including secure sites. I can access software update with no problems.
I have made no changes to my network settings - could sign in and download apps before upgrade, unable to after upgrade.
Info:
MacBook, Mac OS X (10.7.4)
Suddenly (as of this AM) my iTunes App Store pages are blank. Never had this problem before. [I'm running a MBA under 10.7.3, with latest iTunes (10.5.3).] Symptoms: The Home Page is completely blank except for right panels (Quick Links, Top Charts) and iTunes Store footer; all other tabs on top do the same, except for App Store page, which is completely blank.Connection to Store is fine--iPhone syncs w/o a problem, and I can see my apps, music, updates, etc., can even access my Wish List.Updates download w/o problems, but if I try to view page for an app, only the top part of the page loads, down to "What's New in version xxx". Everything below is blank--no views of app, no Reviews, etc.Category pages will load, but without any Thumbnails, only text, but Purchase buttons work.My iPhone connects and appears as it should--no problems at all.
What I've Tried:reloading iTunes page--several times--no help.Reopening iTunes--several times--no help.Rebooting Mac--dittoRemoving iTunes.rsrc from iTunes [Package Contents/Resources] folder--relaunching iTunes-->didn't help, made it worse-->put it back...same issueOn iPhone:App Store seems to work fine.
Info:
MacBook Air, Mac OS X (10.7.3), 13", 256 GB, 1.7 Core i5; Time Mach
Can't access the APP store
Info:iPad
Upgraded to ITunes 11.2.2, the latest, using 10.6.8 OS on an Imac and first I noticed no images in my Wishlist. Just a blank screen, with the ability to sort by name ,etc tab. Now when I do a search for an artist or an album on the store, I get a blank screen also for results, i see the text for showing the options of Aps, Music, Movies, but no images of search results.
Info:
iMac, Mac OS X (10.6.8)
having difficulty with accessing app store account since updating to 10.7.3 Cant see my purchased apps or get into my account pages since i updated to 10.7.3 this morning also struggles with updates page.
Info:
Mac OS X (10.7)
i have an iphone4 and am trying to access apps, on the phone it keeps telling my my password is incorrect and on the computer it keeps telling me that im not authorized to access apps on this computer (1 of 5) - the password is fine. Also when i attach my phone to the laptop it says charging not supported or something similar?
Info:
iPhone 4
I have a Macbook Air 13'' running OS X 10.9.3.
When i try to sign into icloud via system preferences i get the msg "Unable to sign in because of a problem communicating with icloud".
I am unable to access app store too.
Info:
MacBook Air, OS X Mavericks (10.9.3)
I used to be able to download apps from the US store, but now am told my Apple ID is only valid for the Thai store. (I live in Thailand) My Thai store page only appears in the Thai la gauge, which I cannot read.
Info:
iPad 2 Wi-Fi + 3G, iOS 5.0.1
I just bought a powerbook, and I'm trying to get it to turn on. It doesn't have a hard drive, so obviously it won't be able to get it to boot. I just want to be able to get to the flashing folder. When I press the power button, the computer does nothing, not even the fan spins. The only indication I have that it is on is the caps lock light turns on. I've tried resetting the pram, but the screen stays blank and does nothing. I don't have any ram modules in it, so it shouldn't be a ram problem.
View 11 Replies View RelatedStarting yesterday, I can no longer access iTunes Store via iTunes. I've not changed any settings whatsoever on my MBP. The only thing I've recently done is run an advertised security update a couple of days ago. When I start iTunes and click on iTunes Store it just says "Accessing iTunes Store...", but never loads anything. I can update my podcasts with no problems. Could this new security update have screwed something up?
View 2 Replies View RelatedI have a macbook pro with OS 10.7 Lion, only 6 months old but cant acces movies or itunes on the store to buy. All other features on itunes store seem ok ie Apps, books, podcast etc i have tried updating s/w and all other first line suggestions in the manual with no success.
Info:
MacBook Pro, Mac OS X (10.7.4), I have apple care protection plan.
I'm trying to run iTunes Match and it simply stalls at stage 1. Yes, I believe I've tried the fixes listed in other places where this seems to have been an ongoing issue since launch - and not all of these work for the people there, either. These include removing stoping and starting Match, stopping and starting Genius, stopping and starting Genius and Match, moving the iTunes Library files and reimporting them as new libraries and so on. Nothing is working for me.
I run iTunes match and it matches "most" of my songs and then stalls. I've left it for days to see how long the stall is and it never clears.Over the last few days' stops and starts, it's matched as follows:
13508 / 14010
13535 / 14010
13541 / 14010
13998 / 14010
[Code]...
iTunes frequently also can't access the iTunes Store or comes up with unknown errors.this is an entirely new music library. I set up my Mac from scratch a few months ago with a new SSD. My music library had a lot of old files sampled at low bit rates - I was re-ripping to flac for my hifi, so I decided to re-rip to iTunes as well at the same time (my previous iTunes Match had lots of stuff it couldn't match, but was uploaded at a low bit rate since that was all that was available). My network connection is wired and I have very good broadband (cable) speed.
Ok guys, so here is the story, i just bought the 500 GB Blue Scorpio, ran the Time Machine back up on an external hard drive and wanted to install the 500 GB on my macbook, inserted the Mac OS CD and in the section where it asks where you want to install the Mac OS, i didnt see anything it was blank and it didnt give any options or anything.so now i installed the old hard drive and i am using that one, what am i supposed to do ?
Using a G4 with Mac OS 10.3. Unfortunately the computer hasn't been used in a few years and the software on it is out-of-date. It runs Itunes 5. Itunes radio stations work, but I can't access the music store, podcast directory, or sign in to my account. Is Itunes 5 not allowed to access the music store anymore?
View 1 Replies View RelatedI am having some problems accessing the App Store or iTunes using MacBook Pro or iMac since I upgraded both devices to Mac OsX Lion 10.7.3 (11D50b)
a couple of weeks ago. I receive this error at each attempt: "This is not a test user account. Please create a new account in the Sandbox environment. [Environment: Sandbox]". Both devices are not jailbroken.
Info:
iMac, Mac OS X (10.7.3)
Lion 10.7.3
iTunes 10.5.3 (64bit)
2.4 Core 2 Duo
4GB Ram
Just purchased DeadMou5 4x4=12 (Deluxe) and the album plays fine but interactive LP is just a black screen also.
tried to re-install iTunes restarted Mac reset PRAM
Info:
MacBook Pro, Mac OS X (10.7.3)
When selecting the iTunes Artwork screensaver and running "Test", the screen is Black or Blank (no Artwork). I left it running for over and hour and the artwork never appeared. I have tons of artwork in my iTunes library and checked it after launching iTunes. The preview window for the screensaver is also blank and does *not* say "Your iTunes library does not contain any songs with artwork".
- Consolidating / Rebuilding Library from iTunes. Then trying the screensaver
- Launching iTunes while holding "Option" key. Selecting the correct ~/Music/iTunes library again, then trying the screensaver
- Deleting the ~/iTunes/Album Artwork folder. Launching iTunes again. Downloading some album art. Trying the screensaver.
Info:
imac 24", Mac OS X (10.4.11)
I'm having a rather annoying problem playing videos on itunes. Instead of the video, I'm getting a white screen with sound. In full screen mode, I'm getting a blank screen, also with sound but no controls pop up when I move the mouse around. I'm getting this with episodes of Lost I downloaded from the itunes store (as well as previews on the itunes store), as well as the "Jake and Amir" podcast. Curiously, if I open the Jake and Amir podcast in VLC it runs fine, but if I try the Lost episodes in VLC they come out without sound OR video. The Onion podcast, on the other hand, works just fine in itunes. This problem, I think, only goes back to when I got the latest version of Itunes.
View 1 Replies View RelatedI have a batch of HD video downloads in my iTunes Store queue that I can't delete. Before it was annoying, having to purchase both the regular video and HD video, then delete the unwanted HD download from my queue list, but now it's a problem. I can't empty the unwanted HD downloads, and for me to download them all will tie up my connection for a week or more.
I do not have the bandwidth
I'm having problems screen sharing between an iMac running Snow Leopard and a G4 iBook running Tiger. I have been trying to remotely screen share the iMac from the iBook. I enabled screen sharing on the iMac, and set a password for VNC. Then I tried two different clients on the iBook - Chicken of the VNC, and JollysFastVNC. Both exhibit the same symptoms: they claim the password for vnc access is incorrect, but I KNOW the password is correct, and I have tried several different ones.
View 2 Replies View RelatedI'm connected to an Airport Extreme. iTunes and Safari can't connect to the internet, but Firefox can.
Also, Firefox can connect to local network stuff (e.g. AirSharing iPhone app), but I can't through Safari or Finder's "Connect to server..."
I'm having problems accessing my music in iTunes. I've been into preferences and pointed to the folder where the music is stored, (it's stored on a separate hard drive) but without success. I've copied the songs back to the original folder, but that doesn't work. Been on other forums and on the net but no progress.
View 3 Replies View RelatedI get this pop up message when I try to access my iTune app and then when I click (ok) I get another pop up that says I have an error (-45054) and it closes completely unable to access my iTune files.
Info:
iMac, Mac OS X (10.6.8)
Up till 9 months ago I was using a PC where I stored my iTunes library on my external drive to save space. Since getting a MAC I have been able to direct my library storage to the external drive. I can play the tunes individually but cannot access them.
View 1 Replies View RelatedWhen I insert a blank CD and choose 'open Finder', I get an error message saying "The operation could not be completed because you do not have enough access privileges." If I choose 'open iTunes', the app opens, but nothing happens and the disk is not displayed. This has never happened before. I have tried repairing permissions.
View 8 Replies View RelatedI'm trying to make an iTunes Store account with my mother's MasterCard. Everything in the setup process goes well until I hit the part when I must enter in my three-digit security code. I do so, then proceed. iTunes won't proceed because it appears I have not entered a valid security code. But the problem is, it is in fact valid: I've used it before for other things and it works fine. I've triple-checked; it's kinda hard to incorrectly type a three-digit number.
I created some blank disk images to store sensitive data in; with some I created my own password and with others I had the system do it. I also made the mistake of instructing the system to remember the passwords. Remembering the passwords kind of defeats the purpose as it automatically opens the folders. I want to be prompted for a password and never have been. I want to delete the blank disk image folders, but have not found a way of doing this and then I will create them again and instruct it not to remember the passwords. How to delete or change the password settings?
View 1 Replies View Related