OS X V10.7 Lion :: Cannot Access App Store Or ITunes With IMac Or IPod
Mar 9, 2012
I am having some problems accessing the App Store or iTunes using MacBook Pro or iMac since I upgraded both devices to Mac OsX Lion 10.7.3 (11D50b)
a couple of weeks ago. I receive this error at each attempt: "This is not a test user account. Please create a new account in the Sandbox environment. [Environment: Sandbox]". Both devices are not jailbroken.
Info:
iMac, Mac OS X (10.7.3)
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May 25, 2012
Have just upgraded my macbook to Lion. I logged into the app store, bought, downloaded and installed Lion no problem.
After upgrade I returned to the app store to download ibooks author. I can find ibooks author but when I try and install the app I have to sign in and I get a "connection failed" error message.
The same happens in iTunes when I try and view my account - "The network connection failed"
I can access the internet with no problems - including secure sites. I can access software update with no problems.
I have made no changes to my network settings - could sign in and download apps before upgrade, unable to after upgrade.
Info:
MacBook, Mac OS X (10.7.4)
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Apr 22, 2012
I have an old macbook that has all my songs on, as well as my iPod. I have recently got an iMa which currently has no music on, how would I transfer the music from the iPod to the new iMac, or alternatively from the old Macbook to the iMac?
Info:
iMac
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Feb 14, 2012
itunes wont open automatically when ipod is connected
its 4th gen ipod touch
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Sep 14, 2008
Pictures of the iPods at the Phoenix Biltmore apple store in Arizona.Second, Third, and Fourth Generation iPod nanos. the 2nd and new 4th are roughly the same size.
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Jun 6, 2012
Reading books on a mac? Is there an app for this?
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.4)
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Jun 2, 2012
I used to be able to download apps from the US store, but now am told my Apple ID is only valid for the Thai store. (I live in Thailand) My Thai store page only appears in the Thai la gauge, which I cannot read.
Info:
iPad 2 Wi-Fi + 3G, iOS 5.0.1
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Feb 17, 2009
Starting yesterday, I can no longer access iTunes Store via iTunes. I've not changed any settings whatsoever on my MBP. The only thing I've recently done is run an advertised security update a couple of days ago. When I start iTunes and click on iTunes Store it just says "Accessing iTunes Store...", but never loads anything. I can update my podcasts with no problems. Could this new security update have screwed something up?
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May 31, 2012
I have a macbook pro with OS 10.7 Lion, only 6 months old but cant acces movies or itunes on the store to buy. All other features on itunes store seem ok ie Apps, books, podcast etc i have tried updating s/w and all other first line suggestions in the manual with no success.
Info:
MacBook Pro, Mac OS X (10.7.4), I have apple care protection plan.
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Jun 21, 2014
I'm trying to run iTunes Match and it simply stalls at stage 1. Yes, I believe I've tried the fixes listed in other places where this seems to have been an ongoing issue since launch - and not all of these work for the people there, either. These include removing stoping and starting Match, stopping and starting Genius, stopping and starting Genius and Match, moving the iTunes Library files and reimporting them as new libraries and so on. Nothing is working for me.
I run iTunes match and it matches "most" of my songs and then stalls. I've left it for days to see how long the stall is and it never clears.Over the last few days' stops and starts, it's matched as follows:
13508 / 14010
13535 / 14010
13541 / 14010
13998 / 14010
[Code]...
iTunes frequently also can't access the iTunes Store or comes up with unknown errors.this is an entirely new music library. I set up my Mac from scratch a few months ago with a new SSD. My music library had a lot of old files sampled at low bit rates - I was re-ripping to flac for my hifi, so I decided to re-rip to iTunes as well at the same time (my previous iTunes Match had lots of stuff it couldn't match, but was uploaded at a low bit rate since that was all that was available). My network connection is wired and I have very good broadband (cable) speed.
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Nov 1, 2010
Using a G4 with Mac OS 10.3. Unfortunately the computer hasn't been used in a few years and the software on it is out-of-date. It runs Itunes 5. Itunes radio stations work, but I can't access the music store, podcast directory, or sign in to my account. Is Itunes 5 not allowed to access the music store anymore?
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Apr 18, 2007
I have used an iBook G4 for a year and a half I only use wireless Internet connections. I recently started getting error messages when I tried to perform a Software Update. The error reads: "Software Update can't connect to the update server. Make sure you're connected to the Internet, then try again. Software Update can't check for updates because of a network problem."
Perhaps at the same time (I hadn't paid too much attention at first) I found that I was unable to connect to the iTunes Store. This error message read: "iTunes could not connect to the iTunes Store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again." A google search shows that the second error message is common among PC users who think apple is conspiring to keep them out of the iTunes store with iTunes v7.1.1. I don't know about network settings but I don't make a point of ever fiddling with them. I assume both of these problems are symptoms of the same network mess-up. Can anyone steer me clear?
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Jun 6, 2014
It turns out that I cannot access the store at all, the iTunes window is just blank.
Info:
MacBook Air, Mac OS X (10.6.8)
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Jun 21, 2014
I am unable to access the iTunes Store on my Macbook. I open iTunes and try to go to the iTunes Store. All that is there is a blank screen. When I try to search for something, it stays on the blank screen. I have completely updated the iTunes software and am still experiencing the same issues.
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May 25, 2012
my imac 2.4 core2duo died. i immediately bought a new 21.5" 2.8 i7 iMac. The only thing I regretted was that I lost my music catalog - imported from PC to the first iMac and added to, this included the napster hey day stuf too.
I just realized that all that old stuff is also on an old iPod that i have (how I transferred the music to the iMac 2.4 in the first place.
How do I get this music into the new 21.5" iMac? The iTunes on the new computer allows me to play it from the iPod, but not move it into the iMac.
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.4), 2.8 intel i7
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May 19, 2012
I get an error message when trying to access the mac app store from my apple menu and any browser. I want to upgrade to iMovie '11 from '09. I also want to upgrade from snow leopard to lion.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Nov 11, 2010
i just got an iMac a few weeks ago and i used migration assistant to move everything from my macbook pro. but ever since then when i hook up my ipad and ipod they dont show up in itunes, they're charging though. im going to reinstall itunes now. any advice on how to make it work if this reinstallation doesnt work ?
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Mar 26, 2012
I tried to synd the music from my husbands Ipod to his new IMAC. Thought I was doing everything right and then now there is no music and nothing on the Ipod. OMG, freaking out.
Info:iMac
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Apr 23, 2012
I backed up my iPod touch (2nd Gen) and I want to put that onto my iPod Nano(6th Gen).
Info:
iPod touch (2nd generation), Mac OS X (10.5.8)
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Mar 24, 2012
I am running iTunes 10.6 on my iMac with OS X Lion. iTunes has worked flawlessly for years. Then yesterday it refused to sync either my iPod Nano or iPod Classic. It quits unexpectedly if you push the "sync" button. I was going to uninstall and reinstall iTunes, but I can't figure out how to uninstall. How to stop this crashing issue?
Info:
iMac, Mac OS X (10.7)
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Nov 14, 2009
So prior to my snow leopard update everything was working fine. Than I installed SL and ever since than I cant down load anything at all from the store.
The message I get says the following:
"there was a problem downloading (insert name of movie or whatver here). You do not have enough access privleges for this operation
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Jul 3, 2012
I cannot download anything from the ITunes Store to my IMac.
"Tells me there was an error with storing authorization information on this computer. Required file not found or has a permissions error. I have authorized the computer but it hasn't worked. "
Info:iMac, Mac OS X (10.7.2)
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Jun 23, 2010
I decided on getting a 15 inch Macbook Pro instead of a 13. I am trying to lower the cost as much as possible. I will be getting the 8GB iPod touch with it to sell off since I already have an iPod. I see that there is also an offer for a rebate if you buy a printer with the Macbook. Will this offer still qualify with the iPod offer? Which printer has the best resell value? And it says up to $100, so if I get one of the $100 printers will I get a $100 rebate? Also I was looking in the forums and saw some post about promo codes? Are there any promo codes that can be used right now?
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May 8, 2012
World of Warcraft downloaded to daughters profile but all shows up on my profile as well,is this what happens to any app downloaded to my desktop?
Info:
iMac
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May 23, 2012
I'm currently running on Mac OSX 10.7.4. Access to my NAS via wifi is very slow as compared to accessing it via Windows. I've tested with both AFP and CIFS but both are equally problematic.
Info:
iMac, Mac OS X (10.7.4)
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Jun 11, 2012
I recently had to reinstall Leopard on my computer. As a result, I lost Quick Time and can't access my ITunes folder.
Info:
iMac
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Jun 26, 2012
I want to update to Lion, but it says I need 2G of memory. I only have 1. How do I go about getting the additional memory for my computer?
Info:
iMac, Mac OS X (10.6.8)
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Feb 6, 2010
This upgrade sent out 5th/6th February 2010 has caused my family's iPods and my AppleTV to disconnect from the iTunes library and demand a return to factory settings for all units. Still have not got any of them to sync with the library or reload the back-up settings in the case of the iPods
I am running a MacBook Pro 2.8GHz Intel Core 2 Duo with 4GB memory
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Jun 13, 2012
Several weeks ago I upgraded my mother's MacBook to Lion. I had also intended to buy lion for myself but my iMac's hard drive died.Since Lion was installed the MacBook's battery life has been very, very poor - even booting up can cost 5%. A lot of people gave been discussing this. I have googled this issue and emailed Apple, but there seems to be no solution on the horizon. So I am going to reinstall Snow Leopard on the MacBook. I had intended to contact Apple to see if a refund would be possible. However, just yesterday I replaced the hard drive in my iMac and it is working fine now. So I was wondering since I paid for the Lion OS, is okay for me to install it on my iMac rather than attempt to get a refund. Is that legal? And would it work? Would the fact that it was bought using my mother's AppleID (my money though ;)) mean that if I install it on my iMac it will make my computer my morher's computer - meaning my morher's login and details will overwrite mine?
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Aug 20, 2014
I need to restore the original software on an imac and macbook but it wont let me do this without entering my apple id (app store log in) anyway around this? as I want the macs to appear new to the next user and without any of my info left on them .
Info:
iMac, OS X Mountain Lion (10.8.2)
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