having difficulty with accessing app store account since updating to 10.7.3 Cant see my purchased apps or get into my account pages since i updated to 10.7.3 this morning also struggles with updates page.
Info:
Mac OS X (10.7)
I have used an iBook G4 for a year and a half I only use wireless Internet connections. I recently started getting error messages when I tried to perform a Software Update. The error reads: "Software Update can't connect to the update server. Make sure you're connected to the Internet, then try again. Software Update can't check for updates because of a network problem."
Perhaps at the same time (I hadn't paid too much attention at first) I found that I was unable to connect to the iTunes Store. This error message read: "iTunes could not connect to the iTunes Store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again." A google search shows that the second error message is common among PC users who think apple is conspiring to keep them out of the iTunes store with iTunes v7.1.1. I don't know about network settings but I don't make a point of ever fiddling with them. I assume both of these problems are symptoms of the same network mess-up. Can anyone steer me clear?
Two days ago I updated my Macbook Pro to the latest version using the "Software Update" utility. It restarted and I just shut it down.Yesterday I attempted to log to my account and I realized that it's not possible. No matter the account I try it:
1. Asks for a password (Enter password correctly).
2. A gray screen appears for one or two seconds as if it's loading the session.
3. It comes back to the accounts screen.
After many tries then I entered to the Recovery utilities ( Command + R on boot). I analized the disk and it's fine, no errors on it. So I decided to reinstall OS X When I try to re-install it starts to download some components and after few minutes of download it states that it cannot download these components. I thought it was a problem with my wireless network so I plugged an ethernet cable to the mac but the same error still happens after one minute or two.
Note: I checked my network with other devices and it's working fine.
Info:
MacBook Pro, Mac OS X (10.7.3)
The Mac app store on my computers indicates that i have one update avalible, but when i try to ener the update section to start it. I get this message. Access Denied
You don't have permission to access "/L/673/1119/0s/su.itunes.apple.com.akadns.net/WebObjects/MZSoftwareUpdate.woa/ wa/viewSoftwareUpdates" on this server. Reference #18.3b4e7b5c.1401863922.ba03e3b
Info:
MacBook Pro with Retina display
I have the app store icon in my dock indicating that an app has an update. I click the app in the the update section and another window appears telling me I have updates for other accounts and that I need to sign into that accound to update applications for that account. The email address for that account is unknown to me. I am not aware of anyone having hacked my account, but it is in the back of my mind naturally that this has occurred. I have changed password on my account so far. I cannot delete the update from the app store even though I have deleted the iphone app from my itunes list.
View 2 Replies View RelatedI bought a used mac mini and I was viewng the App Store and wanted to purchase IPhoto app but it was purchase previously and could not update because not associated with my Apple ID. The error message reads I would need to purchase it again My issue I have it the icon for the application just give me a the options to "update" and not purchase. What do I need to do to purchase this app?
View 1 Replies View RelatedCan't access the APP store
Info:iPad
While i update iPhoto to new version 9.2.3, the App Store always appears that, To update this application, signin to the account you used to purchase it.
Info:
MacBook Pro, Mac OS X (10.7.4)
I went to the account tab in preferences but I don't see the guest account. did this change with Snow Leopard. I want to take the guest account off my laptop.
View 13 Replies View RelatedI use safari on my imac. I was able to access a shared link (to access a briefcase) via a university website. It requires me to enter ID and password to access the briefcase. It also requires me to enter my ID and password whenever I click a new file in the briefcase. The shared link was okay until I let Safari remember my password. Now when I click the shared link, it says "Error 404! No such item". I am not able to access that shared link.
I tried to log on my imac with another user/account, and found out that the shared link is still working. I also tried to use my macbook and the link is working as well. So i guess that it must be something wrong when I let Safari remember my password the first time when I accessed that link. I have done Safari Reset and cleared all history, cookies, passwords, etc... but I am still not able to access that link under my own account.
Info:
iMac, iOS 7.1.1
I'm able to make a free account on mac app store. There only three option comes under payment method that is VISA MASTER CARD & AMEX. nothing like free option.
Info:
Mac Pro, Mac OS X (10.7.3)
I am unable to access the iTunes Store on my Macbook. I open iTunes and try to go to the iTunes Store. All that is there is a blank screen. When I try to search for something, it stays on the blank screen. I have completely updated the iTunes software and am still experiencing the same issues.
View 1 Replies View RelatedI really like the guest account feature that Leopard (and I'm assuming Snow Leopard) provides.I just got my first Macbook Pro... about a year old running Leopard... part of a client deal (you Mac people just got another application developer interested ).
Anyway.. I'm wondering... I"m getting rid of a few of my other computers on craigslist in the coming weeks and my girlfriend always wants to check her facebook. I'd prefer not to have her accidentally close something important so I setup & configured the guest account. I installed the server admin tools to fully customize the dock/etc.
Two questions however:
1: Thus far the guest account cannot access HTTPS (secure sites) websites. Not in Safari or Google Chrome. Is this an option somewhere? Something I'm missing? I've tried googling for about 30 minutes and have come up blank.
2: Without overwriting the default profile setup (incase I ever want to create new profiles)... is there a way to set a few default things for the Guest user? FOr instance... I know it wipes everything on close... I want it to remember that Google Chrome & Safari have run before (annoying that it asks "do you want this to be the default browser?.. or running the initial safari video).
Feel free to get as technical as you want... as I said I'm a seasoned linux & windows developer getting into the Mac world .
i have an iphone4 and am trying to access apps, on the phone it keeps telling my my password is incorrect and on the computer it keeps telling me that im not authorized to access apps on this computer (1 of 5) - the password is fine. Also when i attach my phone to the laptop it says charging not supported or something similar?
Info:
iPhone 4
I have a Macbook Air 13'' running OS X 10.9.3.
When i try to sign into icloud via system preferences i get the msg "Unable to sign in because of a problem communicating with icloud".
I am unable to access app store too.
Info:
MacBook Air, OS X Mavericks (10.9.3)
So I have this game I'm trying to update... When I click the update buttin it ask's for my age since it is GTAIII... when I click ok.. the update turns gray as if its about to update then goes back to dark gray and nothing happens.
View 1 Replies View RelatedI recently purchased a Macbook Air 11" (July 2011 model) which came preinstalled with Lion (can't remember the version) and iLife 11.
On my first boot I noticed that the Mac App Store popped up a few updates and one of the updates was iPhoto 9.2.3. When I attempted to install the update, I was prompted to first update my Mac OS as the update was not applicable to my (then) Mac OS version.
I promptly updated my Lion version to 10.7.3 through Software Updates and attempted the iPhoto update again - nada! Mac App Store now says: "This update is not available", "You Must have previously purchased this item ..." and then prompts me to 'buy' the item (iPhoto 11?).
I haven't clicked on the 'buy' button in the fear of being charged to my linked Apple ID account and I am wondering why I am supposed to buy iPhoto when my MBA came preinstalled with iLife 11.
Info:
iPad 2, Mac OS X (10.7.3)
I want to update my Xcode from 4.2 to 4.3.2 but I am unable to download the update. When I tried to do this for the first time, the the button "installieren" was green and I was asked first for my Apple-ID. Then it seemed to start the download, but I was asked to read and accept the license first. Since I accepted it, the button is grey. I also tried to move the "Install Xcode.app" from my Applications folder. No help. Do I really need to uninstall everything first, to update?
View 1 Replies View RelatedI can't update iMovie, just to clear the red spot on the menu bar since I don't use it, update says I need to purchase but I have iMovie 9.0.4 and update is 9.0.6, do I need to purchase?
Info:
iMac, Mac OS X (10.6.8)
I'm unable to update the applications I've purchased through the Mac App Store. I've tried numerous workarounds (listed below), but to no avail. I've got a MacBook Pro (early 2011) running Lion 10.7.4. When I initially click either the Update or Update All (I've got multiple apps needing updates), I get error 13 after entering my Apple ID and password. I'm prompted yet again for my password for each app (why?), but then I get error 100, saying that I need to try again later.
Here's what I've tried, which have not worked for me:
* Removing Library/Caches/com.apple.appstore
* Removing Library/Preferences/com.apple.appstore.plist
* Clearing cache and cookies from Safari, and restarting Safari
* iTunes workaround by d/l'ing a new app, then getting the T&C form doesn't apply: I don't get that form since I agreed to the latest version before this issue started.
* Removing the file in Library/Cookies/ pertaining to the App Store doesn't exist for me, so wouldn't apply
* Rebooting my machine
* Deleting an app from my machine (only tested with a free app I don't use often), then trying to Install it; this worked back with Lion 10.7.3, but no longer works with 10.7.4.
I saw another workaround which involved creating another user on one's machine, but that seems over the top to have to get Mac App Store updates to work again. Are there any other workarounds where I could update my apps?
Running into the following problem. When I try to update some of my purchased apps, I get an error message stating that I need to sign into the account that I used to purchase the apps. I only have one Apple ID and use it to purchase apps. Now, I cannot perform any updates on these apps. I am worried that if I delete the apps and try to install them again through the Mac App Store, I will not be able to do so as I feel that the mapping between my account and the apps has been lost.
Info:iMac 20", MacBook, iPhone 8 GB, iPod Nano 3G, Mac OS X (10.5)
The app store has an update option next to some of my purchaced apps, but when I click update it says that they were purchased using another account. The problem is that I have only used one account on my Mac ever so it makes no sense. In the updates tab it says that all apps are up to date, but in the purchased tab it has an update option next to some of my apps. Can someone help explain this?
Info:
MacBook
Pro, Mac OS X (10.7.4), Mid 2009
When I try to download Lion, the download sign in window appears and is populated with someone else's Apple ID. If I change the ID to mine and use my password I get 2 messages: "We could not complete your request. There was an error in the App Store. Please try again later. (4)" Click OK and 2nd message: "Unknown Error" iTunes does not exhibit this, and normal sign in to App Store shows correct ID, only the Download Authentication does this. I have been able to update other Apps just fine, this requires a purchase, and is the only difference.
View 5 Replies View RelatedI was unable to download the latest Aperture update because I do not have OS 10.7. I want to delete the red App Store reminder. I tried to do this using the "reset all warnings" button in My Account/Settings but it has not worked, even after a restart. (other than taking the App Store icon, and the annoying reminder, out of the dock, which I have done)?
Info:
Aperture 3, Mac OS X (10.6.8)
I'm trying to make an iTunes Store account with my mother's MasterCard. Everything in the setup process goes well until I hit the part when I must enter in my three-digit security code. I do so, then proceed. iTunes won't proceed because it appears I have not entered a valid security code. But the problem is, it is in fact valid: I've used it before for other things and it works fine. I've triple-checked; it's kinda hard to incorrectly type a three-digit number.
I bought this new MacBook Pro a month ago. When I try logging into my guest account, it froze. I had no other alternative but to get out of it by pressing the power button. Then I tried open a new user account to see if it also has the same problem. Unfortunately it did have the same problem - froze after I logged in. I had done a harddisk check, there seemed to be no problem.
Info:
MacBook Pro (15-inch Late 2011), Mac OS X (10.7.2)
Have just upgraded my macbook to Lion. I logged into the app store, bought, downloaded and installed Lion no problem.
After upgrade I returned to the app store to download ibooks author. I can find ibooks author but when I try and install the app I have to sign in and I get a "connection failed" error message.
The same happens in iTunes when I try and view my account - "The network connection failed"
I can access the internet with no problems - including secure sites. I can access software update with no problems.
I have made no changes to my network settings - could sign in and download apps before upgrade, unable to after upgrade.
Info:
MacBook, Mac OS X (10.7.4)
I went to run some updates and found a copy of Angry Birds, bought with an ID attached to a Russian email address. I didn't recognise it, so it looks pretty dodgy.
Info:
MacBook Pro (15-inch Mid 2009), Mac OS X (10.7.4)
I recently moved from France to the USA. So, I modified my Apple account to USA, but I losted all my purchases. Is there a way to recover them ? Or is it still on the French store, so I just have to re-change my country to found my precedent purchases ?
Info:
MacBook
Pro, Mac OS X (10.7.3)
I purchased quite a few apps on my husband's iTune because we synched on the same computer. Now that I am using the iCloud I want my own iTune account so that my husband's devices don't synch with my devices. Do I have to purchase the apps again in my new account or can I transfer them from my husband's account?
Info:
iPhone 4, iOS 5.1.1
