Software :: Ibook Freezes And Crashing / Unable To Perform Hardware Test
Nov 14, 2009
I have a MAC OS X 10.4.11 IBook G4 1.1. It's acting up on me. Crashes often and freezes as well. The only CD I can find is the Mac OS X Tiger Install DVD. Is this the Hardware test cd as well?
If yes, how do I get the hardware test started. I tried the "restart while holding "C"" and "restart while holding the "option key""... Doesn't work... Don't see a hardware test option. If no, Can I download the application
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Apr 9, 2012
I have a 17" unibody MBP (early 2009, specs below). It was running hotter than usual the other day, so I F2 booted into AHT to run a diagnostic. The status box within AHT showed 1 second into the 1st pass, and never got beyond that. Several seconds after that status message was displayed, the cursor froze. The time counter never advanced after that, and although I waited a long time, nothing happened. The test froze.Â
I've tried it several times more. It once worked, but every other time has frozen. Checking the "extended test" box, or trying to run in loop mode has made no difference - still freezes at "1 second".Â
I've had this machine for 3 years, OS's Leopard through Lion, and this has never happened before. I last ran a test, successfully, in January. I've not changed any components or suffered any damage since then. Memtest (ver 4.22) says my RAM is fine. (I ran this because the first portion of the AHT is the RAM component.) Aside from the aforementioned overheating episode, which disappeared, my machine's been fine.Â
early 2009 MBP unibody 17"
2.93 Core 2 Duo
8 GB RAM
750 GB HD
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 23, 2009
well where do i begin ?? basicly i purchased a ibook g4 14" 1.33ghz that had its harddrive upgraded by a apple service provider. About two weeks after this upgrade took place the harddrive started playing up and the machine would not see the boot volume on the drive when restarted or every now and then the machine would freeze after some time of use, a few hours maybe. i ran apple hardware test and it came back clean after zapping the pram and disk warrioring the drive it fixed this for a day then it started again oh well.
so i sent it back to the service provider who said yep its the hadrdrive goody !!! oh NO he calls back the next day and says the new harddrive is not reconized and that they tried a new ribbon cable WTF when i sent it in the machine saw the harddrive via target disk mode all the time it just didnt see the boot volume.
NOW his saying its the logicboard **** sake !!! so my question could this machines logicboard be fried when it was fine before i sent it in , i mean the ide controller was fine i checked it and now im faced with a brick !!!what do i do ????
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Jan 12, 2010
I have a macbook which is about a year old; running really slowly, so bought 4GB RAM from crucial to install in it- the memory showed up, computer was soo much quicker etc . Working absolutely fine for a week, and now (as per the other posts by people in a similar topic) my computer is displaying the following:
The computer boots up, but within about 10 minutes, apps (especially Safari and MSOffice ) keep freezing and then I get the "please restart your computer" message.
Occasionlly I get loud beeping with a blank screen & flashing LED
Any help would be much appreciated; I'm now about wary about checking the RAM out or anything like that. Also.. because I installed the RAM myself, does that invalidate any warranty / Apple after care??
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Dec 26, 2009
I changed a .dwi (UNIX EXECUTABLE) to a .txt so I could edit it. I should be able to change it back to a .dwi, but it wont let me (just stays a text document)
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Jul 2, 2012
I've had my original MBP since 2007, which was originally on 10.4 I believe. I've done upgrades up to the current 10.7.4. My original MBP was encountering end-of-life hardware issues, so earlier this year ago I purchased a new MBP. I used the Migration Assistant utility to move my files and user settings.My older MBP toward the end of its life was having OS shutdown / reboot problems. The OS would never completely shut down. It would go to a light gray screen, and the twirling icon in the middle never went away. A manual shut down from the power button was the only recourse.It seems that the problem is tied to issue(s) with my user account settings, since the problem is still present, despite newer hardware.
After I do a manual shutdown/restart, I can immediately perform an OS reboot just fine. But after the OS has been running for hours/days, I can't run a clean shutdown/restart.I'm 100% confident that this is not a hardware issue. I'm comfortable with reviewing my system.log in Console and issuing Terminal commands, if that will help with any troubleshooting.
Info:
iPhone 4S, Mac OS X (10.7.4), MBP, 2.4 GHz Intel Core i7
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Jun 3, 2012
After my MaBook Pro2,1 - Intel Core 2 Duo - 2,33 GHz & 2 GB Memory - with 10.6.8. Freeze on startup every time, only running in "Save Boot" mode. I choose do perform a hardware test with the version 3A116 on a earlier Mac OS Install Disk. The test (3 times) shows an error code (after 1. test I switched memory cards), I am not able to interpret this:
4SNS / 1 / 400 000 00 : TBOT
Info:
MacBook Pro, Mac OS X (10.6.8), 17"Display Intel core 2 Duo 2.33GHz
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Jun 13, 2009
What's the best way I can test RAM in an old iBook G3? It had a bad module so I replaced it. All seems okay now, but I want to test it to be sure it's all good. Normally I'd just pop in Memtest86+, but Memtest86 doesn't support PPC (obviously).
I don't have any disks for it or anything, so no Apple Hardware Test disk.
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Apr 11, 2010
My August 2007 MacBook runs OSX 10.4.10. It has performed flawlessly since my daughter bought it in 2007, and perfectly after I purchased it from her last september. The other night I was surfing the web while flying on a commercial airliner. (GoGoNet or something similar) Performance was kind of slow but I attributed that to the in-air wifi, which I had never used before. Then the browser started to hang with the spinning pinwheel. Option apple escape WOULD NOT force quit safari. After a few shutdowns using only the power button, the mac hung up on startup. I hear the chime, see the apple icon, the gear turns but it never goes past that point. It may be significant that the plane was flying through scary turbulence when my problems began.
When I boot up using the mac install disk 1, I can get it to start cleanly using the C key, the D key and NO keys. But when I run the hardware diagnostic, both short and long test, the mac comes up 100% clean. But i cannot see any test for the hard drive. When I try to run disk utility, the colored pinwheel arrives and it never goes away. When I go down the road of re-installing the system software, I cannot see the target drive.
When I put my ear on the deck, just to the right of the track-pad, I can hear the hard drive quietly spinning away with regular - not random - clicks.
I see that Apple is quietly replacing these hard-drives, but the affected computers seem to have a folder/question mark on the desktop on startup, not the apple/spinning gear.
I really would like to be able to recover my photos and some files if the hard drive is going to be swapped. But I am resigned to the situation that these un-backed-up files will be forever lost.
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Sep 14, 2009
I have a Mac mini set up and connected wirelessly to a Orange wireless router and using a online speedtest about 20 times over 3 days get average connection showing of just under 1Mbps.
When i try the same test on my iBook i get around 4Mbps, on my dell mini I also get 4mbps.
So I assumed it was a problem with the wireless reception where the mini is situated, so I connected it via ethernet cable and got... the same result, under 1Mbps.
any suggestions on this as I am cluelsess and dont even know where to start?
the reason all this came to light is I bought a NAS and can stream vidseo fine to everything but the Mini!
Oh also is there a guide anywhere for the best/proper way to set up NAS sharing with macs? just bought a buffalo linkstation and manual isnt that detailed for the mac, and there doesnt seem to be much online.
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May 11, 2010
How can I change the location of files created with the screen grab features of OS X Snow Leopard ? I tried to play with the "Keyboard" control panel, but I'm always getting an error when I try to capture a screen picture (something like : "can't write file to the specified location"). I really don't know what is that "specified location" and how to change it. Any idea ?
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Dec 19, 2008
I have a new MacBook, 2.4GHz, 2 GB DDR, that has replaced my iBook G3 after the HD went out. May it RIP. Sometimes when I close the lid at work and put it in the computerbag it will be quite warm when I get it out. Sometimes it won't come out of sleep and I have to do a hard boot. What causes this and whats the remedy?
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Nov 26, 2010
I have a column that has name / phone and i'm trying to break out the two into two separate columns. I can't figure out a way to do this? I'm trying to figure out to use the line break to trigger the column separation but no luck? Here is an example of what i have in a column:
Joe Blow
888-888-8888
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Aug 7, 2010
I'm planning of sending in my white macbook to AppleCare for a few repairs regarding the white casing (cracks) but do not want to send in my Western Digital 500GB Hard Drive.
I called AppleCare and they said they prefer it when you send in the original hard drive, for whatever reason they stated. My personal reason why I don't want to send in my 500GB Hard Drive is that I have a ton of files in there that are important and don't have another 300+ hard drive lying around to back everything up. Another reason is that my Leopard Family Pack disc I purchase years ago is at my parent's house in New York and I live in California, so getting it would be a huge hassle considering it's somewhere in boxes of storage and my folks are in Venice till the 15th of June.
Look, essentially what I'm freaking out over is that I've heard many cases that when you send in your computer to applecare, its not uncommon to get a macbook back with an erased hard drive.
I just don't wanna deal with the hassle. So am looking to avoid it altogether. Doing so bytaking out my 500GB HD and popping in the original 80GB HD that the Mac came with. I thought I had Leopard in there but when I put in the 80GB HD in the Macbook and turned on the Mac, a confused faced folder came on and turned off.
I want to send in my Macbook with the 80GB HD and that HD to have Leopard on it...so I decided to do the same method I used when I transferred everything from my 80GB HD to my 500GB HD when I first purchased it.
I used SuperDuper! application, free version...but it didn't work.
I set it up to "Copy: Mac HD to Untitled" (Untitled was the name of the 80GB since I erased it when I got my 500GB HD hoping to use it for Time Machine but never did)
I tried this twice, each time taking about 2 hours to transfer and copy to the untitled HD. I tried "back up all files" & "back up user files." But after this process was done and I popped in the untitled HD into the Mac I continued to get the same confused folder face..twice.
Any help on the matter is really appreciated as I'm highly considering not even sending my Macbook in with the 500GB HD to completely avoid any possible frustation if that HD was to magically erased.
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Jun 5, 2014
Every time I startup my iBook G3 it makes the bong then it shows the apple the logo but then a black screen with writing appears and does, what I think is, a hardware test. It is very annoying for me and I don't know how to stop it doing this everything it boots up. I have tried restoring the iBook to factory settings and that did nothing. Â
Info:
iBook, Mac OS X (10.3.x)
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Oct 18, 2010
I have downloaded what I assume is the correct AHT image (iBook Version 1.2.4 [URL]) from Apple Support. After burning it to a CD, using disk Utility, it fails to boot on my late 2004 14" G4 1.33ghz IBook M9627B/A.
Am I doing something wrong or is there another version of AHT that is available as a download that will work?
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Dec 13, 2006
i'm having some old school os 8/9 crashes -- everything just freezes up. no kernal panic screen, i can't move the mouse, the keyboard doesn't even respond so i can't apple-ctrl-pwr to reboot, i have to hold down the power button to shut it off.
this is the second time it has happened in the past 2 weeks. any ideas?
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Nov 4, 2006
After 3 days of contact with Apple support they have determined that even though they sold units with defective logic boards and the serial number of our unit falls in the range of units with the problem, Apple is not going to honor the replacement or prorate repair since the program expired in August...I thought only software houses used customers to beta test their products
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Jun 27, 2012
My iMAC running latest Lion OS is crashing or freezes permanently. Several reboots are necessary a day. I Never had problem with Snow Leopard. Checked hardware with diagnostic disc, all OK, so I wanted to re-install Lion from scratch while keeping my data. How shall I proceed? Back-up available via time machine.
Info:
iMAC
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Dec 23, 2009
Late this morning on my iMac 24" with 10.6.2 it didn't matter whether I was using Safari or Foxfire the would both freeze and I get the maddening beach ball and have to force quit. Any ideas why this would suddenly start happening? I haven't done any thing special to the iMac as far as memory or anything. My laptop isn't doing it, just the iMac.
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Jun 12, 2010
iPhoto 8.1.2 is crashing on my friend's MBP. We tried repairing permissions, but it didn't work. The application opens, freezes everything and then crashes,
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May 20, 2010
With Leo, you install CD #2 and restart with D key but it doesn't work with Snow Leo... ...talking about the Apple Hardware Test
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Jan 27, 2008
I have a G4 iBook - 1.07Ghz, 768Mb RAM, Panther - that keeps giving me the swirling beachball of death depending on the date setting on preferences. If I set the date to 2004 the machine runs fine, but if the date is set to today or (I'm not sure of the exact date) after 2007-ish the thing keeps freezing.
Also, after the freezing troubles I installed Ubuntu and it ran perfect with the correct post 2007 date.
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Jan 9, 2008
I sent in a question, but I thought I would also post a thread in case anyone else might have some helpful suggestions.
I have an iBook G4, Tiger edition 10.4.11, 1.07 GHz, 768 MB DDR SDRAM.
My system sporadically freezes. Whenever it is moved (i.e. resituated on my lap, or from my lap to the table). Or if I leave it unattended for a period of time (i.e. downloading something, and walk away, by the time I come back it's froze if I am not constantly DOING something). Or if I try to access 3 or 4 applications at a single time.
Sometimes the freeze is a complete system freeze where nothing works or moves. Sometimes everything but the mouse freezes and I can still move the black arrow around. Sometimes it freezes and the little beach ball just keeps spinning, but is still mobile.
Sometimes after it freezes it will not restart. Instead it goes to a screen where it is all white with black flashing horizontal lines.
Sometimes a screen will pop up and say simply "You need to restart your computer. Please hold down the power key."
The only thing that I've found that fixes the screen is to take out the battery for 5-10 seconds and then it restarts immediately and perfectly.
I've done my "google" research and found that the early G4's (which mine is) have issues with the logic board and my Mac showed similar symptom's. It also said the "clamp" method temporarily fixes the problem. I tried this and it did nothing but readjust the black flashing lines. It did not fix the problem.
I've tried completely reformatting my hard drive. Starting from scratch. I installed an additional 512 MB of RAM on top of the 256 built-in. I ran Disk Utility to verify and repair permissions. I installed SMART reporter, and it says that my hard drive is fine. I ran ClamXav before reformatting my drive and it found nothing. I can't run it now, it freezes before it's finished every time
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Sep 4, 2010
I've read that Early 2008 model MacBook Pros can boot into the Hardware test while pressing the D key on the keyboard without the disc in the drive (or was it the F2 key). I've also read that lots of people succeed doing it. Why does my MBP not do that?
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Nov 28, 2008
My beloved iBook 1.33 wont boot, has flashing? and freezes when I try to boot from original CD with a bunch of vertical lines. I ran the diagnostic DVD and it says Invalid memory access. I removed the external ram chip for computer and still get same error. I also zapped PRAM, reset NMVU (whatever it's called). I already have the iBooks case open and willing to try anything.
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May 4, 2009
I naively tried to install leopard OS on my 5-year old ibook G4 (with very little RAM). It makes a horrible clicking sound from the dvd drive and freezes on the screen that says its looking for OS 10.4(?) (which is not on the computer). When I reboot it immediately starts the install process, because the dvd is still stuck in the drive, and freezes over & over again.
All I want to do is remove the disc and go back to the original OS, so that I can add more RAM and update the OS properly. (The only motive for the update is so that I can have the same version of Garageband 2008 on both my desktop and laptop so I can work with the files interchangably.)
Is there a way to restart the computer that bypasses the install disc and dosen't default into the install porocess?
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Mar 27, 2008
I was working on my iBook G4 and it froze up on me. When I restart, it goes to the apple and spinning wheel then goes to a blue screen and sits there. If I restart it does the same thing. The only thing I have done for it to go to the login screen and not the blue screen is let it sit of a long time then try again. I have done a hardware test and everything passed. After much troubleshooting I figured I would erase the entire disk on the OS install and start over. I get about a quarter of the way through the OS install ( i have tried Leopard and after many freezes, reverted back to the original OS disk Panther) but I get the same thing everytime it just freezes. Usually everything freezes including the mouse pointer. My only option is to restart which gets me back to the blue screen. I have gone into the hard drive via firewire target disk mode and backed everything up. ANd everything seems fine in TDM. I also erased the disk through disk utility figuring if nothing is on the disk there should be nothing left to be causing this error. So i erased everything but still freezes up on the OS install.
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May 1, 2008
I've been reading the other post and searching for ways to fix this. My ibook froze a couple of days ago, so I pressed the power button to do a hard turn off and then restarted it. It hasn't made through the blue screen since. It seems to load all way and then stops at the end, but stays on the blue screen. The mouse is not frozen though, I noticed that was a problem for some people. So I've already tried a lot of the suggestions I could find. I've tried resetting the PMU,Start your computer holding the ⌘ and S key on your keyboard. When the black screen turns up and the "writing" stops, you will see something like
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May 9, 2008
I have an ibook g4. It freezes at the blue screen with the apply on it. The little circle goes around and around but nothing happens. I took it to an apple technician yesterday who told me the hard drive is toast so I should just throw it away. (Actually, he offered to take the keyboard.) When you do the fsck -fy it says that the hard drive was repaired sucessfully. Is it possible to have a hard drive that is bad and a message which says it has been repaired successfully? I don't mind having the hard drive replaced if that is what is wrong. I do not have any of the install discs any longer.
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