MacBook Pro :: Apple Hardware Test Freezes, "one Second" Into The Test?
Apr 9, 2012
I have a 17" unibody MBP (early 2009, specs below). It was running hotter than usual the other day, so I F2 booted into AHT to run a diagnostic. The status box within AHT showed 1 second into the 1st pass, and never got beyond that. Several seconds after that status message was displayed, the cursor froze. The time counter never advanced after that, and although I waited a long time, nothing happened. The test froze.Â
I've tried it several times more. It once worked, but every other time has frozen. Checking the "extended test" box, or trying to run in loop mode has made no difference - still freezes at "1 second".Â
I've had this machine for 3 years, OS's Leopard through Lion, and this has never happened before. I last ran a test, successfully, in January. I've not changed any components or suffered any damage since then. Memtest (ver 4.22) says my RAM is fine. (I ran this because the first portion of the AHT is the RAM component.) Aside from the aforementioned overheating episode, which disappeared, my machine's been fine.Â
early 2009 MBP unibody 17"
2.93 Core 2 Duo
8 GB RAM
750 GB HD
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jun 25, 2012
My son's 17" imac PPC G5 was not booting up. After a trying a couple of things I got it to boot using Disk Warrior and reparing the file directory. At that time I also ran DW's hardware test which said the drive was fine. My son hard restarted it shortly after I fixed it and it wouldn't start up again. Just a gray screen, no apple logo. When I tried to use DW again it told me there were problems with the hard drive and it couldn't fix the problem. I tried to fix the hard drive in target disk mode using Disk Utiltiy and Drive Genius. No luck. So I pulled a working drive out of my Mac Pro and reformatted it and swapped the internal drive of the iMac with it. There were no DIP switches to set. Started up the imac with a Leopard retail disk thinking I would just install a fresh system onto the replaced internal drive of the iMac. Disk Utility on the leopard disk didn't see the hard drive. Now I'm beginning to think it's a logic board problem but I can't find the original disks to do a Hardware test with. Is there some other way to test a logic board? Or some other idea that I'm not thinking of that could be wrong with the machine?
Info:
Mac Pro, Mac OS X (10.7.4), ATI 1900, 8GbRAM
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Feb 27, 2008
if you recall a thread I started trying to get help on why the Mac Pro was crashing... I finally narrowed it down.After speaking to about 4 different people at apple.... they had me run the Apple Hardware Test off the boot CD.I took out EVERYTHING except the 2nd DVD burner (Apple Branded Superdrive from my old 2.5 Dual G5)... and ran the test.The Hardware Test ACTUALLY FROZE IN THE MIDDLE OF THE RAM TEST.I thought I had bad aftermarket ram... as it wasn't playing nice with the Apple ram when I added them together.Looks like I had fine aftermarket ram... the Apple ram was bad.I REPLACED the Apple Ram with the Aftermarket Ram... and the Hardware Test completed fine.So, now I'm going to be calling them again in the morning and letting them know what happened. I wonder if they'll just let me RMA the bad ram, or if I'm going to have to lug this dang thing down to an apple store.I WONT BE HAPPY IF I HAVE TO DO THAT.Oh, and no more lockups since switching out the ram... and all the other quirks (not able to burn CDs in Windows, sloooow Internet page draws, etc...) are all but gone now.
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Jun 3, 2012
After my MaBook Pro2,1 - Intel Core 2 Duo - 2,33 GHz & 2 GB Memory - with 10.6.8. Freeze on startup every time, only running in "Save Boot" mode. I choose do perform a hardware test with the version 3A116 on a earlier Mac OS Install Disk. The test (3 times) shows an error code (after 1. test I switched memory cards), I am not able to interpret this:
4SNS / 1 / 400 000 00 : TBOT
Info:
MacBook Pro, Mac OS X (10.6.8), 17"Display Intel core 2 Duo 2.33GHz
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Apr 11, 2010
My August 2007 MacBook runs OSX 10.4.10. It has performed flawlessly since my daughter bought it in 2007, and perfectly after I purchased it from her last september. The other night I was surfing the web while flying on a commercial airliner. (GoGoNet or something similar) Performance was kind of slow but I attributed that to the in-air wifi, which I had never used before. Then the browser started to hang with the spinning pinwheel. Option apple escape WOULD NOT force quit safari. After a few shutdowns using only the power button, the mac hung up on startup. I hear the chime, see the apple icon, the gear turns but it never goes past that point. It may be significant that the plane was flying through scary turbulence when my problems began.
When I boot up using the mac install disk 1, I can get it to start cleanly using the C key, the D key and NO keys. But when I run the hardware diagnostic, both short and long test, the mac comes up 100% clean. But i cannot see any test for the hard drive. When I try to run disk utility, the colored pinwheel arrives and it never goes away. When I go down the road of re-installing the system software, I cannot see the target drive.
When I put my ear on the deck, just to the right of the track-pad, I can hear the hard drive quietly spinning away with regular - not random - clicks.
I see that Apple is quietly replacing these hard-drives, but the affected computers seem to have a folder/question mark on the desktop on startup, not the apple/spinning gear.
I really would like to be able to recover my photos and some files if the hard drive is going to be swapped. But I am resigned to the situation that these un-backed-up files will be forever lost.
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Apr 7, 2012
I purchased my Macbook Pro (Early 2011) 2ghz i7 edition, about 4 months ago now,
Earlier today my MacBook Pro ran a grey bar update during start up started up & ran a little slower until I restarted afterwards. I was concerened until the restart, however I am no longer concerned. My main issue is that now I can't seem to correctly follow the instructions to successfully start an apple hardware test. I have previously owned a Mac mini, Powermac G5 Dual 1.8ghz and Powermac Quad G5 and I have always been able to successfully run apple hardware tests on them.
I held down the "D" key during startup prior to the grey screen and I tried plugging in a ethernet cable, the powercable and a USB keyboard all to no avail.
Info:MacBookPro, Mac OS X (10.7.3)
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Jun 3, 2012
I've been having issues with my 2011 MacBook Pro, I just keep getting a weird error popup but it always flashes up and goes away before I can read it. My Mac has also even running a bit slower lately and I know that I can do the Apple Hardware Test to check out that all the hardware is functioning properly. But will my Mac continue to run normally after I do the AHT? Like, will I be able to use it as I was before?
Info:
MacBook Pro, Mac OS X (10.7.4)
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Aug 30, 2014
I have a MacBook Pro (17-inch, Late 2011)Â using OSX 10.7.5
Trying to run Apple hardware test as my computer keeps crashing, or shutting down 30min in.  I restart while holding down "D" and nothing comes up. takes a while to startup, but then goes straight to desktop. What am I doing wrong? I'm ethernet connected to internet. When I bought the computer I installed an SSD HD. I remember when needing to install new software on the new drive it was a nuisance since the computer didn't actually ship with any software CDs. Had to do it over the internet somehow. The computer didn't have any problems before so never had to use AHT until now.Â
secondary question. I also reset SMC, by pressing left side shift+control+option+power key after shut down, but didn't get much response out of that either. no sound, or signal that what I did actually reset SMC. How would I know it reset or not?
Info:
MacBook Pro, Mac OS X (10.7.5), 16gb 1333 mhz ddr3
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Nov 14, 2009
I have a MAC OS X 10.4.11 IBook G4 1.1. It's acting up on me. Crashes often and freezes as well. The only CD I can find is the Mac OS X Tiger Install DVD. Is this the Hardware test cd as well?
If yes, how do I get the hardware test started. I tried the "restart while holding "C"" and "restart while holding the "option key""... Doesn't work... Don't see a hardware test option. If no, Can I download the application
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Mar 9, 2008
My wifes new macbook has had a few weird things happen, including 2 kernel panics right out of the box. She puts in the restore discs, reboots holding D and gets to the AHT screen. Selects the language then gets the that message, "apple hardware test does not support this machine"
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Nov 25, 2009
I'm running one on my mid-2009 15" MacBook Pro with 4Gb RAM. It appears to be taking forever as it tests memory. It's been on Pass Number 2 for around 30 minutes now. The progress bar is either completely stalled or moving VERY slowly. Is this normal for the extended AHT? This is the first time I've run the extended test. I ran the quick test just prior to this one and it returned no errors.
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Mar 19, 2012
"Apple Hardware Test not support on this machine"
Info:
MacBook Pro (15-inch Mid 2010), Mac OS X (10.7.3)
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Mar 6, 2012
Is there a way to copy Apple Hardware Test from the CD onto my hard drive?
I am looking for a solution that will allow me to run Apple Hardware Test without the need of my CDs -- I just dont want to take them with me all the time.
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May 5, 2012
I'm trying to run the Apple Hardware Test utility over the internet but keep receiving a message on the screen that says [URL]-6002D. I'm accessing this utility by holding down Option+D during startup.
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 28, 2012
I have a Macbook Pro 13 inch purchased refurbished thru the apple website. Is shows as early 2011 version. Boot Rom MBP81.0047.B27 It came installed with Lion. I have repeated crashes. I want to run hardware test. It will not load from internet and no CD/DVD was provided. If I hold down the D key before startup it eventualy comes up with the normal log in screen.
Info:
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.4)
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Oct 11, 2010
I recently bought 2 4GB sticks of RAM that someone recommended on here, the brand is G.SKILL and I got them from newegg.
The thing is, since installing them I have had 2 kernel panics (gray screen of death) that I wasn't having with my 4GB before.
The thing is, I have run Apple Hardware Test and with 8GB I get this error: 4MEM/62/40000000 0x84de1318
So I take out both sticks and stick them in the reverse slots, and I get: 4MEM/65/40000000 0x84e0d318
So I am thinking it must be one of the sticks of ram. So I take them both out and put 1 in the bottom slot, no issues. Stick the other one in, again no issues. So I put one into the top slot to see if maybe a slot has a problem and I once again have no issues when running the extended tests.
So, I decide that maybe I just need to retry putting the ram in again and I get this error, slightly different this time.4MEM/66/40000000 0x84e11318
I really don't know what is going on here, nothing is plugged into the computer, and the RAM modules seem to be fine on their own. I guess for now I am going to stick the Apple RAM back in and see if it throws a similar error.
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May 25, 2012
I installed 02 sticks of 4 GB DDR3 1333 MHz Corsair macbook pro acknowledged the memories but I started getting kernel panic to restart the computer, I gave the apple hardware and error. What do I do now?
Info:
MacBook Pro (13-inch Late 2011), Mac OS X (10.7.4)
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Jan 14, 2009
I have a busted DVD drive, and I need to run the AHT utility. I heard it was in the /system/Library/CoreServices/ folder. It's not for me. And so, pressing "d" or "f2" on a reboot doesn't work. Anything I can do to run AHT without getting my DVD drive repaired first?
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Nov 25, 2009
I'm running an extended Apple Hardware Test on my 4Gb MacBook Pro. It's been running 50 minutes and isn't even 25% completed going by the progress bar. It's been on the same step (memory pass number 2) for pretty much this entire time. Is this a sign that something is wrong with my MacBook Pro? It was purchased new in June of this year.
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Jun 23, 2010
I am receiving a G5 Power Mac and I will need to run the Apple Hardware Test to check it. It has no install disks. Does anyone know where I can obtain the Hardware Test to check the computer? I do have a Mac Mini install disk for my Intel Mac Mini, will that Hardware test work with the G5?
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May 15, 2012
how can i run the apple hardware test with 10.7.4 lion bought in the app store. I don't have install discs.
Info:
iMac (27-inch Late 2009), Mac OS X (10.7.4)
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Nov 16, 2007
After a lot of erratic behavior with my dual 2ghz g5, I ran the apple hardware test. When testing RAM it gives me the following error message each time I run the extended test:
2MEM/1/4:DIMMI/J11
I'm wondering how to interpret this exactly which RAM is bad (more specifically where is it?) I'm wondering if there is a diagram out there so I can relate this an exact location on my computer.
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Apr 1, 2008
The next security and maintenance release for Apple's Leopard operating system could arrive sooner than later if the company maintains its current cadence, which has seen two successive pre-release builds land in the hands of developers in just five days. On the heels of the first external test build labeled Mac OS X 10.5.3 build 9D10 and released privately late last week, the Mac maker on Tuesday followed up with build 9D11, which adds nearly 20 more fixes and code corrections, bringing the new total expected with software's release to nearly 100. Among the most recent improvements, according to people familiar with the ongoing testing process, are fixes to AirPort connection issues and problems with the MacBook Air's sleep functionality. Other fresh fixes target Time Machine, Spaces layering and preferences, graphics corruption, display issues within Mail.app, Back to My Mac communication issues, and Automator quirks when interacting with Mail.app.
As was the case with Friday's pre-release distribution, Apple reportedly asked that its developer community focus their ongoing testing efforts on two dozen core system components. These include, but are not limited to, AirPort, AppleScript, Audio, Dashboard, Directory Services, Dock, DVD Player, Finder, Graphics, Installer, Printing, and VoiceOver. Mac OS X 10.5.3 Update, which currently weighs in at a hefty 410+ MB in Delta form and 530+ MB in Combo form, will mark the third update to Mac OS X 10.5 Leopard since the software made its official debut in late October. While those people familiar with the ongoing testing process have been unable to provide a target release date, it's presume the update is being groomed for distribution sometime in April or May. [View this article at AppleInsider]
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Jan 8, 2011
I'm wondering if anyone has any information on the network boot Apple hardware test done in the stores - how it might compare to the OS9-looking hardware test that comes with the machines, or would have been used over USB if an Apple tech were working on it. The network version looks radically different from either the CD that shipped with my machine, or the ASD CD.
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Dec 10, 2014
II'm running the AHT on a 2012 quad core i5 iMac 16gb/3TB the progress bar moved quickly to about 7/8 done, about 4 minutes, but now has been sitting there for 40 minutes.Â
Info:
iMac, OS X Mavericks (10.9)
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Mar 16, 2010
Apple on Tuesday afternoon pushed out another private beta of Mac OS X 10.6.3, asking its developer community to test font compatibility and stability alongside a handful of other components that have been in need of evaluation for the past several weeks.
Those other components include iCal, QuickTime and graphics drivers, according to people familiar with the beta software. The last private beta, distributed March 5th and labeled build 10D567, also listed those components as focus areas, in addition to Rosetta and third party printer drivers.
When it's released later this month, Mac OS X 10.6.3 will bundle an update to QuickTime X that improves security and compatibility while also enhancing overall reliability of the media software.
The Snow Leopard update will also include tweaks that enhance the performance of Apple's 64-bit Logic pro audio suite and deliver better compatibility with third-party printers and OpenGL-grounded applications.
Other fixes baked into the release target issues with mail messages displaying the incorrect background color and problems copying files to a shared Windows volume.
The latest beta carries build number 10D571 and weighs in around 700MB.[ View this article at AppleInsider.com ]
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Jul 7, 2005
Using Photoshop CS or CS2 (or PS 7)
1.) Download Image from [URL]
2.) Save it to computer and then open it up in Photoshop
3.) From there please apply a 'radial blur' with the settings at:
Amount = 100
Blur Method = Spin
Quality = Best
Using a stop watch / ps timer see how long it takes to apply this filter. I just want to see what mac systems can do, be it a powermac dual 2.7 or an older dual 1.8 or even an ibook. Please list your mac system, cpu details, amount of ram and the time it took for the test, just so we can get an idea of how different mac machines handle this task.
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Jan 5, 2009
is it possible to use the Apple Hardware Test if I have a firmware password?
I know firmware password stops you from using the "c" or "d" during the boot, and I haven't seen any alternate way to start the Hardware Test (I managed to use the Disk Utility by booting to the DVD, but there wasn't an option for the hardware test that I found there).
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Aug 21, 2009
i have an imac.
suddenly, everytime i start up my computer, apart from the apple icon, now there also is a symbol for the apple hardware test as an option when the comp starts up!
anyone who knows how to erase this so that when i start my comp only the apple logo appears when it starts up with the light blue screen?
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Mar 24, 2010
Is it possible that a failing I/O board would not show up as a problem in Apple's hardware diagnostic test? (from disc 1 of those included with the computer). I'm specifically referring to the Left I/O board, which handles the left ports, the a/c adapter, and part of the wireless connection. My battery just fried and now my airport card isn't working, and after trying everything, I think I may have found the issue.
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