OS X V10.7 Lion :: Unable To Perform A Reboot / Shutdown From The OS.
Jul 2, 2012
I've had my original MBP since 2007, which was originally on 10.4 I believe. I've done upgrades up to the current 10.7.4. My original MBP was encountering end-of-life hardware issues, so earlier this year ago I purchased a new MBP. I used the Migration Assistant utility to move my files and user settings.My older MBP toward the end of its life was having OS shutdown / reboot problems. The OS would never completely shut down. It would go to a light gray screen, and the twirling icon in the middle never went away. A manual shut down from the power button was the only recourse.It seems that the problem is tied to issue(s) with my user account settings, since the problem is still present, despite newer hardware.
After I do a manual shutdown/restart, I can immediately perform an OS reboot just fine. But after the OS has been running for hours/days, I can't run a clean shutdown/restart.I'm 100% confident that this is not a hardware issue. I'm comfortable with reviewing my system.log in Console and issuing Terminal commands, if that will help with any troubleshooting.
Info:
iPhone 4S, Mac OS X (10.7.4), MBP, 2.4 GHz Intel Core i7
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Mar 31, 2009
I am trying to figure out in my logs if my machine rebooted or shutdown uncleanly. I have been searching the web and these forums but I can't find what exactly to look for in Console.
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May 24, 2012
I've had my original MBP since 2007, which was originally on 10.4 I believe. I've done upgrades up to the current 10.7.4. My original MBP was encountering end-of-life hardware issues, so 3 months ago I purchased a new MBP. I used the Migration Assistant utility to move my files and user settings.My older MBP toward the end of its life was having OS shutdown / reboot problems. The OS would never completely shut down. It would go to a light gray screen, and the twirling icon in the middle never went away. A manual shut down from the power button was the only recourse. It seems that the issue is tied to issue(s) with my user account settings, since the problem is still present, despite newer hardware.I'm comfortable with reviewing my system.log in Console and issuing Terminal commands, if that will help with any troubleshooting.
Info:
iPhone 4S, Mac OS X (10.7.4), MBP, 2.4 GHz Intel Core i7
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Sep 2, 2014
It has been around 2 months since my Mac Mini started doing this.
I'm on OSX 10.9.2 and there is an update to 10.9.3 to be done.
When I try to update, it instantly jumps to this grey screen and reboot.
And shown and error log window.
Anonymous UUID:Â Â Â Â Â Â D224A1EF-F4CB-BA80-0B46-3236DDD60A2D
Tue Sep 2 09:15:34 2014
panic(cpu 4 caller 0xffffff802bcdbf5e): Kernel trap at 0xffffff802bfd6694, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000010, CR3: 0x00000000020ba03e, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x00000000011f0000, RDX: 0xffffff804c4a4230
RSP: 0xffffff8219fab730, RBP: 0xffffff8219fab730, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8:Â 0xffffff804f8c8800, R9:Â 0x0000000000000000, R10: 0x000000000000003e, R11: 0x0000000000000000
[code]....
Ever since, when I try to reboot independently of the update, or even shut down, it does the same, and I can only force shut down holding the power button.
I tried the shift+ctrl+opt+p+r command, but I guess it didn't worked.Â
Info:
Mac mini, OS X Mavericks (10.9.2)
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Jan 12, 2010
I have a macbook which is about a year old; running really slowly, so bought 4GB RAM from crucial to install in it- the memory showed up, computer was soo much quicker etc . Working absolutely fine for a week, and now (as per the other posts by people in a similar topic) my computer is displaying the following:
The computer boots up, but within about 10 minutes, apps (especially Safari and MSOffice ) keep freezing and then I get the "please restart your computer" message.
Occasionlly I get loud beeping with a blank screen & flashing LED
Any help would be much appreciated; I'm now about wary about checking the RAM out or anything like that. Also.. because I installed the RAM myself, does that invalidate any warranty / Apple after care??
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Dec 26, 2009
I changed a .dwi (UNIX EXECUTABLE) to a .txt so I could edit it. I should be able to change it back to a .dwi, but it wont let me (just stays a text document)
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May 11, 2010
How can I change the location of files created with the screen grab features of OS X Snow Leopard ? I tried to play with the "Keyboard" control panel, but I'm always getting an error when I try to capture a screen picture (something like : "can't write file to the specified location"). I really don't know what is that "specified location" and how to change it. Any idea ?
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Dec 19, 2008
I have a new MacBook, 2.4GHz, 2 GB DDR, that has replaced my iBook G3 after the HD went out. May it RIP. Sometimes when I close the lid at work and put it in the computerbag it will be quite warm when I get it out. Sometimes it won't come out of sleep and I have to do a hard boot. What causes this and whats the remedy?
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Nov 26, 2010
I have a column that has name / phone and i'm trying to break out the two into two separate columns. I can't figure out a way to do this? I'm trying to figure out to use the line break to trigger the column separation but no luck? Here is an example of what i have in a column:
Joe Blow
888-888-8888
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Nov 14, 2009
I have a MAC OS X 10.4.11 IBook G4 1.1. It's acting up on me. Crashes often and freezes as well. The only CD I can find is the Mac OS X Tiger Install DVD. Is this the Hardware test cd as well?
If yes, how do I get the hardware test started. I tried the "restart while holding "C"" and "restart while holding the "option key""... Doesn't work... Don't see a hardware test option. If no, Can I download the application
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Aug 7, 2010
I'm planning of sending in my white macbook to AppleCare for a few repairs regarding the white casing (cracks) but do not want to send in my Western Digital 500GB Hard Drive.
I called AppleCare and they said they prefer it when you send in the original hard drive, for whatever reason they stated. My personal reason why I don't want to send in my 500GB Hard Drive is that I have a ton of files in there that are important and don't have another 300+ hard drive lying around to back everything up. Another reason is that my Leopard Family Pack disc I purchase years ago is at my parent's house in New York and I live in California, so getting it would be a huge hassle considering it's somewhere in boxes of storage and my folks are in Venice till the 15th of June.
Look, essentially what I'm freaking out over is that I've heard many cases that when you send in your computer to applecare, its not uncommon to get a macbook back with an erased hard drive.
I just don't wanna deal with the hassle. So am looking to avoid it altogether. Doing so bytaking out my 500GB HD and popping in the original 80GB HD that the Mac came with. I thought I had Leopard in there but when I put in the 80GB HD in the Macbook and turned on the Mac, a confused faced folder came on and turned off.
I want to send in my Macbook with the 80GB HD and that HD to have Leopard on it...so I decided to do the same method I used when I transferred everything from my 80GB HD to my 500GB HD when I first purchased it.
I used SuperDuper! application, free version...but it didn't work.
I set it up to "Copy: Mac HD to Untitled" (Untitled was the name of the 80GB since I erased it when I got my 500GB HD hoping to use it for Time Machine but never did)
I tried this twice, each time taking about 2 hours to transfer and copy to the untitled HD. I tried "back up all files" & "back up user files." But after this process was done and I popped in the untitled HD into the Mac I continued to get the same confused folder face..twice.
Any help on the matter is really appreciated as I'm highly considering not even sending my Macbook in with the 500GB HD to completely avoid any possible frustation if that HD was to magically erased.
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Apr 15, 2012
My iMac 27 late 2010 does not shut down when shut down in the normal way. I have to shut down with the push button. I have tried disconnecting all the usb connected hardware still no use. Can any body help.I have OS Lion 10.7.3?
Info:
iMac, Mac OS X (10.7.3)
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Apr 20, 2012
I have Mac Pro Mac OS X version 10.6.8 Do I ned to perform flashback malware removal and how?
Info:
MacBookPro, Mac OS X (10.6.8)
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Feb 8, 2012
Lion is just too much for me. Can I download to my previous Snow Leopard by using a SL disk to perform an archive and reinstall? Will this keep my files, folders, programs, and settings intact?
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Oct 26, 2008
I am getting the following error from Time Machine when doing my first backup. The startup disk being backed up, and the TM disk are both the same size.
Macintosh HD: 465.44 (total); 393.99 (free); 71.45 (free)
Time Machine: 465.44 (total); 465.29 (free)
The Time Machine error is: Quote:
"This backup is too large for the backup volume. The backup requires 472.7 GB but only 465.3 GB are available." why would this be? Other disks are excluded from the backup, and Time Machine is telling me that it needs more space than it actually needs. What should I do?
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Oct 3, 2009
my MBP's hard drive just died. Disk Repair, DiskWarrior, and Disk Utility all agree my apple partition is screwed and unmountable.
I've been able to get it temporarily so that i can boot via an external drive. This is not my issue, my issue is that I have been working on a website for a company. It's been published and everything. My problem is that now that I lost the original files, am I going to be unable to edit it via iweb?
I have 5 days or so until my disk makes it to me (yeah, I'm overseas in an area without an apple store or service center to take my mac to), so I guess I'll find out for myself then.
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Sep 22, 2009
My MacBook Pro restart again after I Shut Down.
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Mar 6, 2012
i am unable to shutdown my MAC normally. I always have to force shutdown. The issue has started after one of the framework update. Now-a-days even the processors heats up very quickly.
Info:
MacBook Pro (15-inch Early 2011)
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Jul 23, 2010
All of a sudden, every time I reboot, my screen's brightness is all the way up. So, I go to 'Preferences' and bring it down to only happen again the next time I reboot. Not a terrible problem, I hope, but not sure why the settings of this doesn't remain as I left it last. Perhaps I have picked up something OR I have a fault which could get worse?Anyone seen anything like this?
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Nov 22, 2006
My imac intel has recently started to play up. Everytime I try to shutdown it gets stuck at teh blue screen with a spinning circle.
Has anyone else seen this.
latest apps that i have, but not running, is parallels. I also used Boot camp to partion my hard disk but did not install the os. so have a partion with nothing on it.
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Feb 15, 2010
I'm unable to shut down or restart my Macbook Pro (10.6.2) the problem only occurs when I have two users logged in. I type username and password as requested and hit shutdown or return and it just does nothing, the username and password box remains on the screen. I have just run Disk Warrior through the machine to no avail.
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Mar 14, 2012
i buy Apple Macbook pro 13 inches and whenever i try to off it or restart it then i do not turn off,a gray screen comes and a circle start moving nothing more and then i hold power button to off it,but this is not the proper way to shutdown i am afraid if i daily use this method of shutdown then i lost my data?
Info:
Mac Pro, Mac OS X (10.7.3)
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Jun 27, 2012
Can someone help me? My imac is unable to shutdown or restart. I've tried to do a permissions check and it didn't help idk what to do. And it takes forever to start up occasionally it won't start up help me! My imac has a 2.8 ghz intel core 2 duo with 4 gb of memory and 500 gb hard drive. I'm doing this from my iPhone because safari is not working.
Info:
iMac, Mac OS X (10.7.3)
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Jul 7, 2009
So, I want to be able to turn off my Mac using Terminal without it asking for a password. At the moment when i type: sudo shutdown -h now
I get prompted for a password. I need to add this to a Perl script that I'm writing for myself and need to know if there is anyway i can accomplish shutting down the Mac without having to provide my Password.
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Nov 22, 2009
screenshot taken while converting movie to ipod/iphone format*
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Jan 17, 2010
I go to shut it down from the apple menu, it attempts to go through all the stages needed for a shut down, the screen goes black like normal, and then it restarts again (so, while, it nearly gets to the end of shut down, it never quite makes it, and starts up again!) The same thing happens when I decide to restart - there is no pause between shutting down and restarting, indicating that it does nor restart at all.
It does not sleep either. I put the lid down and everything is still going inside the laptop!
I hope that's a good enough explanation of what's happening!
The only way I can shut the computer down is by pressing the power button in the top right hand corner of my macbook - forcing a shut down.
I've tried resetting the PRAM and repairing disk utility but it has done absolutely nothing.
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Mar 13, 2012
Every time I try to hit command Q to exit safari, it doesn't work. I can't quit safari so my computer won't shut down. I also can't quit added tabs when I'm in safari anymore.
Info:
MacBook Pro
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Oct 6, 2009
How do you shutdown AirDisk? Is it safe to just cut the power to the AEBS and disk after the computers disconnected?
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Jun 9, 2009
I have a macbook intel(black) it originally came with tiger, i installed leopard on it a while ago. How ever i dont like leopard i want tiger back. I lost the original grey cds that came with my macbook so i hooked it up to my imac with target disk mode. I erased the disk using disk utility. Then i installed tiger with an original copy of tiger bought in a mac store. My imac rebooted i follow the installation menu and it installed. the internal drive of my macbook booted on my imac asif it were an external drive.
I rebooted into the internal drive of the imac and ejected the macbook drive. I disconnected the firewire cable and rebooted my macbook. The problem is that it wont boot properly it just goes to the white screen make the startup sound and starts flashing a folder with a questionmark in it. ive tried resetting the pram etc but it doesnt seem to work. i tried holding alt at boot up all i get is the cursor and nothing happens. i can still connect it to my imac but that it. how can i get my macbook to reboot properly again?"
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Dec 18, 2010
Sometimes, when I try to turn off my computer, it doesn't shut down. It would either quit all programs (including finder) and just show the wallpaper, or it would go to the blue-ish screen (a normal phase in the shutdown process) and the wheel on the bottom would spin forever. In either case, the computer just freezes at that point and I have to power cycle it manually.
I noticed that this occurs more frequently if I don't restart it for a couple of days (3-4 days max), but my friends are able to go on without a restart for 2-3 weeks at a time. I tried reinstalling OS X to no avail. I now also quit all my programs manually before I try to shutdown (don't know if they affect anything) but that does not appear to help. I'm using a late 2008 MBP with OS X 10.6.5 (10H574)
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