Software :: Optical Drive Doesn't See Nor Read Disks - Not Mounting
Dec 10, 2005
i just posted this but i don't think in the right place as i have been assigned a ticket number and rec'd an email telling me my ip is logged..i hope they don't charge for advice! I'm a desperate woman with a small wallet at the moment. i have a ibook g3 running osx 10.4.2 toast titanium 6 and suddenly she is indicating there is no disc in the drive when i go to use toast and i realize it is not appearing on the desktop nor elsewhere just in ATA. it is neither reading nor writing from the disk drive. the optical drive isn't seeing it. i have tried rebooting and different disks but it doesn't respond. i am not a seasoned veteran here, I'm a layman. I do know when i look under ABOUT THIS MAC: It lists the following:
SONY CD-RW CRX800E:
Model: SONY CD-RW CRX800E
Revision: 1.3g
Detachable Drive: No
Protocol: ATAPI
Unit Number: 1
Socket Type: Internal
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Jul 30, 2010
So I'm trying to upgrade an older MacBook from an 80GB hard drive to a 250 GB hard drive and from 1 to 2GB of RAM. Easy things to upgrade, done it dozens of times before.Here's the catch; I don't have the original install disks in my possession and need to upgrade this by next week. Also, the optical drive is totally fried but I don't want to replace it. So, is it possible to do this without having to buy an external optical drive/without the original install disks?
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Apr 10, 2012
never really had a terrible problem with this computuer until the last few months with the battery wearing out and having to replace the charging cord twice but now it seems like I have a problem here. Earlier today, less than an hour ago, i burned a CD for my buddy, when i went to burn the second disk, it didnt want to accept it. Finally, when it did, it wouldnt read I had a disk in it. When i got home, i tried other cds/dvds and it wouldnt read them either. It was making a rather bad sound, kind of like an alarm sound. The CD will not spin and is ejeceted shortly after. I was planning on bootcamping my Macbook Pro later this weekend, but if i can not get this to work, I wont be able to. I dont think i have Apple Care and the nearest apple store is about a 2 hour drive from my house.
Info:
MacBook
Pro, Mac OS X (10.6.8)
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Nov 27, 2009
I'm purchasing one of those handy eSATA external docking stations so I can access data on old Windows drives. I'm concerned about not corrupting data from the drives and wonder if there is a risk of OSX writing to them. Do I need to mount the drive manually from the terminal command line to insure they mount as read-only or is it safe just to browse the drive?
I guess I need to learn about imaging alternative OS drives now that I am using a Mac all the time. I've seen the "dd" format laid out elsewhere and never bothered to read up on how it is used. I would guess this will create an image, similiar to an ISO on my Mac desktop.
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Sep 24, 2009
I have the early 2006 17" first intel Macbook pro , My DVD drive stopped reading any Drive i put into , I've noticed that a couple of weeks back, but it would read them after a while.
Today I've tried installing SL on it and the drive keeps on spinning and spinning and the it would be ejected out , I've tried several times to no avail , tried switching users and it read the install DVD, pressed on install and it started installing , it required rebooting when the computer rebooted it stopped reading the drive!
Tried remote disk method to no avail, it cannot read other disk drives on the same network while the other computers read its drive, I've made sure that the share DVD option from the sharing pane in system preferences was enabled on both machines...
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Jun 1, 2009
I've been clearing out my loft, and found my old Macintosh Plus, keyboad, mouse and software from my student days. If still powers up and works!Anyway, I also found a disk box of some 24 * 3.5" 800k floppies of my old work, dissertation, and things, and would really like to get these onto a current machine as well as Mac Project and MacWrite, MacPaint etc. to read them.I've an old 12" G4 Powerbook which I rebuilt with 10.4.11 so it runs Classic, but I now need someway of getting the files off the 3.5" floppies. The Mac+ has no ethernet only the old Appletalk. I tried my local Mac Store who wanted to sell me a nice new USB floppy drive which was PC compatible. Now I know the old SuperDrives could read these old 800Kb disks but will a modern drive read them as well? The Mac Expert in store didn't have a clue, and to be frank it didn't look like he was even born when these were around.any other suggestions on transferring these files?
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Jun 20, 2012
The optical drive on my 17mpb will read and play any DVD I put in just fine, but when it comes to everything else it will not read or write. The drive whirrs around and then spits the media back out.
Info:MacBookPro, Mac OS X (10.5.8), lion
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Jun 5, 2014
I recently tried to use the CD drive on my MacBook Pro, and it has been a while since I last remember using it, but when I tried to put a cd in, it wasnt automatically drawn in as I pushed it in most of the way. At first I didn't notice the cd drive was not drawing the disk in, and I shoved it all the way in, and it wouldn't eject either, so I had to pull it out. I restarted my computer and the drive still doesnt work. My battery says service battery, but I don't really think that has anything to do with the cd drive.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Sep 2, 2009
After installing SL on a separate drive in a 2008 MacPro, the none of the four disks mount on the desktop. Also, the Migration Assistant doesn't recognize any disks.
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May 6, 2012
My little brother bought an old iMac G4 off eBay about six months ago, against the recommendations of my parents and I who told him he should save until he could afford a slightly better machine. He's been improving it here and there when his savings from lawn mowing and birthday has allowed and his latest investment was the 10.5 operating system. When we went to install on the G4, my brother was shattered to find that the machine wouldn't support it. I investigated and found the problem was due to the G4's 800mHz processor. Not a component he could easily switch out. So after a quick flick around, I found another G4 that I considered could actually be a legitimate investment, given the parts we had. The seller claimed that it was perfectly fine, only lacking a working optical drive and hence, also an operating system. Both of which we had.
The second G4 arrived last week and I successfully switched the working optical drive from the old G4 with the "broken" one. Just to make sure I wouldn't lose the screws holding it all together, I installed the "broken" optical drive into the old G4 as well. Then I went to install Leopard. The new G4 has a 1GHz processor and it recognised the Leopard install DVD at boot. It presented the loading screen with the Apple sign and the rotating loading wheel, but wouldn't progress past this. Every time we tried to boot from the install DVD, it would present this screen for around a minute and then the Apple sign would be replaced by a prohibited sign. The booting process never got any further than this. I talked to a few people and ended up installing Leopard via target mode, assuming there was something a little sus with the harddrive which would be resolved once the OS was in place. But wherever the problem lies, it still remains. The G4 now boots successfully from the harddrive and operates fine, but refuses to recognise the optical drive. Here is my chain of reasoning:
- The optical drive in the G4 is not at fault. We know this because it operated fine in my brother's first machine.
- The hard drive is not at fault. We know this because the OS installed and now boots and operates without problem.
- The OS is not at fault. We know this because I performed an almost identical installation (minus target mode) using the same install DVD only days before on a G5.
- My installation work is not at fault. We know this because I performed an identical installation of the "broken" optical drive in the old G4. An interesting side note: the "broken" drive is working fine in the old machine. It is not as broken as the eBay seller thought.
I don't know a whole lot about computers. Most of what I learn is from trial and error problem solving like this. My question is: where does the problem lie?
Info:
iMac
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Apr 26, 2012
I have a WD Passport. It used to do this annoying thing, where in addition to the actual drive, it would load a virtual vcd drive containing the smartware software too. (This was common to a lot of WD products). To get rid of this, I installed the WD Software on my mac, and changed the settings to that it no longer displayes the VCD. This made the VCD dissappear, but now it shows a new drive called "Boot OS X" , everytime I plug my WD drive in!
I don't know what this drive is! And now I have the same equivalent problem to that stupid vcd drive popping up! When I plug my WD drive in, all I want to see is only one icon for the WD drive. Right now I have "Boot OS X" , and "Keanu's Time Machine". I only want "Keanu's Time Machine" to pop up when I plug in the drive.
Info:
MacBook Pro (15-inch Mid 2010), Mac OS X (10.7.3)
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Nov 8, 2010
Here's what happened. I bumped my Mini fairly hard, and the audio immediately cut out. I was watching some streaming video at the time, and the video kept playing. I tried to restart. Beach ball. I turned the comp off and back on. Folder with question mark. After messing around with that for a bit, I tried putting my 10.6 DVD in and starting from that. It didn't work, but that doesn't matter since that problem fixed itself after a few restarts. The problem is that the DVD is now stuck in the drive and the Mini doesn't recognize the drive any more. The drive momentarily spins up at startup, but that's it. If I have to take it apart to get the disc out, that's fine. I have the tools and have done it before when I upgraded the RAM. I just want to avoid that if possible.
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May 26, 2012
I purchased this spring of 2011 and only used the drive to install the software. I had lots of other problems with kernel issues and was in and out of the Genius Store like a hen on an egg, but now I am trying to use the DVD drive and it doesn't work. It doesn't recognize any applications to open it, not Toast, not Disk Utility, and it has a hard time recognizing music CDs also.Not only does it not recognize it on the desktop, it simply spits the disk out. I purchased new DVD-RW and tried to write an .iso image to the DVD, and it won't work. Sad fact is that this is now past the warranty and I am stuck with this. The Mac Mini 2010 version was expensive, and the only reason I bought it was because of the drive because I didn't have one.
Info:
Mac mini, Mac OS X (10.6.8)
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May 12, 2012
I am replacing my G5 (10.5) Xserve with a late 2008 Xserve (10.6). This server is primarily a web server, with a small amount of mail traffic.I keep my 'webfolder' on a RAM disk. All of my pages are dymanic php/mysql, so they can't be cached. But reading from RAM is so fast, you'd never know it.This is the command I used in 10.5 to create a 1 GB RAM disk at boot: [code]/usr/sbin/diskutil erasevolume HFS+ "web-ram" `/usr/bin/hdiutil attach -notremovable -nomount ram://2200000`[/code]Not the "notremovable", that flag makes the system treat the mounted disk image (or in this case, the RAM disk), like a real physical disk, and not a mounted disk image. When you use this flag, the ram disk will actually show up with a regular hard drive icon. Without this flag, it shows up as a white disk image.But this flag doesn't work in 10.6. According to the man page, it's still there. But when I use it, I get permissions errors. I am using it with sudo (from the command line, or as root via lanuchdeamons). As I look closer at my errors, It appears that what might be happening is that the diskutil command is being run as root, but the hdiutil command inside of it, is not.
Anyway this is about more than just the icon. When the ram disk is mounted as a real disk, its harder to eject, which is good because it's my web folder and I don't want it going anywhere. AND when its mounted that way, I can use time machine to back it up. Which works out to be a great system for that.
Info:
Xserve, Mac OS X (10.6.8), 8 x 3.0 GHz, 8 GB RAM, Early 2008
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Jun 6, 2012
Specification:
10.8.8
2.53ghz
Macbook pro won't read any dvds. It ejects all dvds automatically after trying to mount them in a minute or so. It can cope only with cds but very slowly and while reading makes unfamiliar noises.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Jun 28, 2014
A few months ago, I inherited this 2010 iMac and finally getting around to personalizing if for my use after finding a way to get rid of the admin pass. So today, I downloaded Mavericks, the AppStore updates and hooked up my 'WD External HD My Book Essential' and only after loading everything to iTunes did I realize that the HD is read only. I looked a couple of forums and thought I found something but to no avail. I saw a post that suggested the installation of NTFS-3G (I converted years ago to NTFS from FAT32 for space reasons.) However, I still had problems! disconnecting and reconnecting, uninstalling and reinstalling, heck 'macFUSE' keeps coming up as being unsure if it's even installed so I installed 'FUSE for mac' and I keep getting the same message:
Library not loaded: /usr/local/lib/libfuse.2.dylib
Referenced from: /usr/local/bin/ntfs-3g
Reason: image not found
Once I uninstall 'NTFS-3g', my external will show up on the desktop and I can access it.... still as read only but it's there. I have a huge music library and if I can actually have access to it since my old Windows got fried and I now have a iMac as a personal computer. I really don't want to reformat it since I have so much on it and losing anything would be a devastation.
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Mar 28, 2012
it shows a disk is inserted but they are ALL empty
Info:
iMac, Mac OS X (10.7.3)
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Dec 17, 2010
I have an older Power Mac G5 that I had problems with, and hoped I could get a little help.I wanted to start fresh, so I booted the Mac OSX software disk that came with the computer, and I was able to get my computer back to factory fresh (software-wise). After I reloaded the OSX (and did all of the software updates from Apple), I tried loading a program from an original installation CD/DVD. It would not load--it tried, but eventually ejected the disk. This happened over and over--I tried different types of discs (music CDs, DVDs, software), and the ONLY CDS/DVDs that work are the MAC OSX installation discs. I have tried using a DVD lense cleaner and compressed air.
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Mar 26, 2009
Is there any way to upgrade my DVD player to read HD DVDs?
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Jan 4, 2010
Put a CD into my 2007 MacBook Pro today to find it immediatly ejected it without even trying to read it. Happens with all disks. I've had a similar problem where it would fail to read disks & eject them after about 20 seconds, that turned out just to be a dusty laser, this is different, takes about 5 seconds before ejecting.
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Jul 2, 2009
I have a 2009 2.0 C2D Mac Mini that I upgraded to 4 GB RAM from the standard 1 GB RAM. It does not read CDs/DVDs or any other optical media. When I check the profiler for the SATA connection, I get:
OPTIARC DVD RW AD-5670S:
Model:OPTIARC DVD RW AD-5670S
Revision:2AHF
Native Command Queuing:No
Detachable Drive:No
Power Off:No
Async Notification:Yes
When I check the profiler for disc burning, I get:
OPTIARC DVD RW AD-5670S:
Firmware Revision:2AHF
Interconnect:ATAPI
Burn Support:Yes (Apple Shipping Drive)
Cache:2048 KB
Reads DVD:Yes
CD-Write:-R, -RW
DVD-Write:-R, -R DL, -RW, +R, +R DL, +RW
Write Strategies:CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:Insert media and refresh to show available burn speeds
It seems the controller is good and is seeing the DVD drive, but it just won't read anything included DVD movies and CDs that I bought off the shelf.
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May 2, 2010
This is a rather bizarre issue and I will try to explain the best I can. First off, I did a search, and found nothing recent that could help me with this issue.
Here are my specs: Uni-body Macbook Pro (late 2008) 15"-Snow Leopard I have checked for all updates, and am up to date on all things.
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May 2, 2010
there my mac for some time has not been able to play dvds. It will attempt to read them, but then just spit it out after some time, if I try a bunch of times 6-8, I can sometimes get it to work, however, this rarely does.
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May 30, 2008
One wired thing I realize when using Leopard is that whenever I mount or connect a drive, it does not show up on the desktop. But in facts that the drive is connected and only shows at the side bar under the Shared panel.
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Apr 26, 2012
I was trying to burn a new cd and before I used the application I had inserted a blank disk which my computer didn't recognize. When I tried the application to burn the burn folder, I got a message to insert a blank disk. I tried using the Disk Utility, but when I try to select the volume Superdrive, the option is dimmed. How do I eject the blank disk from my Superdrive? I tried restarting but that did not eject it.
Info:
OPTIARC DVD RW AD-5080H
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Jul 3, 2012
Need help on why Macbook pro 13" 2012 cannot read USB flash drive and CD's(attachment from purchased books). Though these are easily read by PC.
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Oct 25, 2010
Since the new Air doesn't have optical digital out anymore I am no longer able to hook it up to my system to transport multichannel audio...Does anyone have a good solution that is buyable from Europe? I have bought 2 USB sound cards with optical audio out, but both are incapable of pass through so they are useless and going to Ebay.It seems they support HDMI Audio out, but is that not restricted to Stereo also (on the Air)? If it isn't it should be quite easy to get the two pins from the HDMI connector and get the digital signal onto a normal RCA plug, but then it still isn't optical and my whole system is based on optical toslinks
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Sep 4, 2009
So, I've been searching the forums, as I just had a 1TB (well actually a dual 500GB) external drive stop mounting and start clicking on me. I'm trying to find a way to recover files, and I know I've seen a lot of posts on DriveSavers, which. I was searching around, and I was wondering if anyone has ever heard of a company called "OneWorld Data Recovery." It was something I stumbled across, but I can't find any reviews, or nail down anybody who's used it.
Clearly, this seems fairly suspect, but I figured I'd check and see if anybody had ever heard of it or used it. Thanks!
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Jan 28, 2010
I have a Western Digital Green 2 TB drive attached to on of the two extra SATA II ports on my 2006 Mac Pro. No problems for over three years using several drives on this port. Today the drive suddenly would not mount and I received a "Drive Not Recognized" warning. In Disk Utility the drive is completely empty without any volume. I also now have a 32-GB "phantom" volume which used my user name - but does not exist. I turned off the computer and put the drive in an external enclosure, which it mounted without difficulty. I am now updating my backup of the drive and ordered a new 2 TB WD Black drive.
Only a few days ago I had the similar problem with a SD card - missing volume contents, a "phantom" 32 GB volume. I actually reformted and erased the SD drive, ran Disk Utility to check it, and put it in another computer - using the same SD card reader - and all the files were there!! Nothing was erased at all. Very strange.
Anyone have any idea WTF is going on? It seems like my motherboard drive controllers are getting flaky. Any way to test it? I have all the usual test programs, but nothing has shown up
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Oct 24, 2010
Yesterday I tried to reinstall Snow Leopard on my Mac mini 2009. When I inserted SL DVD (get one with mini) mini doesn't seemed to recognized it. It just loads and spin it few minutes and eject it after 2-3 min. Also no DVD option in "Startup disk" menu.
I was 99% that my SL DVD was corrupted (too scratched) and buy new Retail version in Apple store. When I came home and try to load Retail DVD I have the same issues.
I tried my friend's SL DVD and his copy loads with no problem at all. I just cannot install SL because DVD wasn't retail.
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