OS X :: Recover Data Fom Hard Drive / External Drive Stopped Mounting
Sep 4, 2009
So, I've been searching the forums, as I just had a 1TB (well actually a dual 500GB) external drive stop mounting and start clicking on me. I'm trying to find a way to recover files, and I know I've seen a lot of posts on DriveSavers, which. I was searching around, and I was wondering if anyone has ever heard of a company called "OneWorld Data Recovery." It was something I stumbled across, but I can't find any reviews, or nail down anybody who's used it.
Clearly, this seems fairly suspect, but I figured I'd check and see if anybody had ever heard of it or used it. Thanks!
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Mar 5, 2009
Our old Toshiba External Hard drive has failed ( approximately 3 years old ). It powers on and the blue light comes on, but the fans don't spin and you can't see it in the finder or on my computer ( we tried on both PC and Mac ).
Any ideas as to how I can retrieve the data... without going to a specialist and pay ���, or would that be the only option
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May 14, 2012
I had mounted my drive to a G5 tower and it was severely frozen and would not let me shut down. I forced the computer off while the drive was still running and now when I try to mount it it, every computer tells me that the drive I inserted is not readable, and it gives me the option to initialize, ignore, or eject. I don't want to lose any of that data, is there anyone that knows how to recover these files?
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Sep 6, 2009
Today I went to plug in my Lacie 250 GB USB external hard drive into my 13 in. MacBook to get a shirt template for a design I am making. I discovered that the hard drive just would not mount and show on the desktop, and I remembered that this happened a few days before, but all I did was unplug it and plug it back in, and it worked... except that today, that didn't work at all. I tried the other USB port, and the hard drive showed up on the desktop for about a second, and then disappeared. I kept on replugging it back into both USB ports, but nothing happened.
Then I tried to see if it would work on the PC beside me, and it was recognized as an external device; however, a message came up telling me the drive was malfunctioning. I am guessing this is from ejecting it incorrectly (because I am in a hurry to head to my next classes...I use this laptop at school), but I have incorrectly disconnected it before in the past and this problem never happened to me before.
Every single project I have ever created for my design career is on that hard drive, and all I want now is to get my files back. All I need it to do is show up on the desktop for just the right amount of time for me to copy my files onto my computer.
I read online to put it into the freezer for a while and it should mount, but that didn't work. I tried using Disk Warrior, Data Rescue 3, and Tech Tool Deluxe, but the hard drive did not show up on any of those apps.I tried plugging the hard drive into an iMac as well, but it did not show up either.
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Jan 18, 2010
Os 10.4.11; G4.External drive recently stopped mounting on desktop. Does not matter which user account is tried.
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Feb 14, 2010
why I tryed using their wireless service, which would seem screwed my Hard drive. I installed a small application from Telstra (main telecommunications company in Australia) that allows you to connect via a USB modem to the internet wirelessly. After completing the installation, it prompted me to restart and I did so. However, before it shut down a dialogue came up saying it had to clear/reset the system cache or something like that. I clicked ok (only thing i could do) and my computer restart as normal and I had internet. The problems started when my time machine tried to backup; where it stopped while "preparing to backup" and came up with an error dialogue saying something like Time failed because it couldn't find the directory. I restarted my mac once more without the USB modem attached and tried the backup again, whereby i new error came saying it couldn't mount the drive. One more restart later and I now have a Time Machine that doesn't backup or see prior backups, and a Hard Drive that not only can't be mounted but isn't recognised as even a Media device by Disc Utilities.
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Feb 15, 2009
Ok, i have a MacBook Pro, running OS 10.5.6, i have all the updates complete. My WD mybook is a 500G,.. the one with the blue circle button in the font [on/off button and blue ring light] you can see it at:
URL
this is my issue: Few days ago it just stopped mounting, I had to force reboot my computer and it hasnt come up sense.
Odd things: Disk Utilities reads that there is a drive connected, but wont mount nor give the options to mount and says that the total capacity=0 bytes [when connected by Firewire 400] when i connect it with USB2 to USB [the square USB to regular USB] it comes up the same but with total capacity = 2TB
STARTING UP: when the WD started up, or powers on, it turns on, the light goes around the ring as usual then it dims down and slowly illuminates the entire ring up and just stays all lit.
NOISES: It makes these odd [sort of soft] clicking noises when starting up,.. not sure if its done that all the time or if it just started,..
COMPUTER START UP: i have tried having it start up by powering everything down [computer and WD] and starting up the computer so the computer starts up the WD, which it does, but then it locks up my computer,..
Disk Utilities [DU]: shows the nice little yellow external WD drive icon on the left panel with the name WD [NOTE: it does not show the double icon, WD and then a sub icon with the drive name] and it wont eject the WD icon, even if the drive is no longer connected, it locks up DU and then if i try to force quit it locks up the mac.
It does give me the option to Partition/Erase and all the rest, but this is my main drive and i am a video editor,.. sort of NEED the files on the drive,.. so i am not all about erasing my data and loosing all my work.
NOTE: the Drive was never formatted, i know i was stupid not to do that,.. but we can move on from that, its in that FAT format, never partitioned or anything.
I have tried hooking it up to a PC running vista, it installed all the "New Software bs" and then never mounted or anything,.. [that was only with the USB, my pc doesnt have a firewire connection]
I have two newer WD 500G drives as well [the ones with the white bar light in the front] and they both come up fine. but if i try to link them up through the older one nothing happens [they dont mount]
what can i do to get the data off the drive? can i reformat the drive and still recover the data? If i throw it at the wall and bust it up,.. is the data still good?Was that too much details?
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May 6, 2009
A friend emailed last night saying he had a drive that had been 'acidentally formatted' (that's a lot of accidental mouse clicks if you ask me), that it took 2 seconds to format so it should have not actually wiped any data on there.
I've used Disk Warrior in other circumstances but never tried on an initialised drive. Nor would I know how to get a copy of such old software.
Does anyone have any ideas as to what software from that time might recover the data?
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Jun 19, 2009
Long story short I dropped my 500GB Maxtor external HD (which is really just an internal HD in a chase). The drop was about 3 ft. It was not on so I don't think there will be much damage to the disk, but it no longer mounts. I was wondering if anyone could think of a way to get the disk to mount so I can recover files saved to it. I have Tech Tools, and Data Rescue II to recover the drive but as long it is not being recognized by the computer those applications are useless.
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Aug 17, 2009
my imac crashed last week but thankfully i had back up of all my files via my western digital my studio hard drive. thankfully right? well i royally screwed up and while trying to fix my crashed hard drive on my imac, i guess i accidentally reformatted my external drive, deleting EVERYTHING
I am pretty sure that I can go to a vendor and have them restore the HD correct? If so, what does something like that cost? I had probably 50 gigs lost, mostly photos, MP3, AVIs, and programs.
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Mar 27, 2012
An external hard drive, 4TB Iomega...connected via eSATA cable...had a power outage and the drive won't be read by OSX now. (Yes, it was on a surge protector and no I did not have a backup. I was actually preparing for the process of creating a backup when the power went out!) Anyway, I have tried using Data Rescue 3 and DiskDrill to try and recover data from the drive. I can recover the first 1/3 of the drive, but it ejects when either app tries to access the bad block. how/what software to use to recover the data? I know there are programs that will avoid the bad block but I've only found them for Windows. Are there any that will do such a thing in Lion? I can not afford a data recovery service. Trying to do this on my own.
Info:
Mac Pro, Mac OS X (10.6.8), early 2008, 2 quad-core Intel Xeon
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May 29, 2012
My computer had frozen up so I had to restart it by holding down the power button. After I had done this, I kept getting a recurring kernel panic error. I had taken my MacBook the Apple Store and the tech who looked at it said that my hard drive was no longer good and that I would either have to replace it or purchase a new laptop. Regardless of whether I replace my hard drive or just purchase a new laptop, would there be any way to get my data that I lost off my old hard drive. I have some stuff backed up, but not recent data.
Info:
MacBook
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Dec 6, 2014
I have an external USB HDD that was originally formatted as Mac OS Extended (journaled), it was accidentally erased (using Disk utility) and re-formatted to FAT32. the HDD has not been used since (other than to try and recover the data using various tools), so no new data was been written to it.
Any methods that could be used to recover the data from the drive?i've tried DiskWarrior but that can't do anything with the drive as it's not a "macintosh disk".
Info:
Mac mini, OS X Mountain Lion (10.8.3), 2.3Ghz Core i5
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Apr 24, 2010
I bought a brand new 500Gb WD external HDD a couple days ago and it will not mount but it shows up in disc utilities. When I go to disc utilities and try to format it for my mac I get an I/O error right away. So then I give it to my friend who also has a mac and he was able to format to HFS. I get it back and it still does not want to mount. Is there a problem with my mac or is it the HDD?
Mac Specs: Power Mac G4 "Quicksilver" 733MHz 1.25Gb RAM running 10.4.11
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Nov 1, 2008
I have a Firelite Smartdisk external hardrive and when I plug it in via USB it wont show up on desktop. In system profiler it shows plugged in and in disk utility it shows up too. This disk has gone back and forth between a mac and PC. Works fine on PC. Cant be verified or repaired in untility because it is the wrong format? The hardrive seems fine, no clicking, powers up, etc.
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Jun 2, 2008
My friends iBook hard drive has crashed and I'm in the process of replacing it. However, he had a lot of important data on that hard drive that he needs recovered. Is there any software that you can recommend (for Windows or OS X) that will recover data from corrupt/bad hard drives? I have software for NTFS/FAT32 but don't know of any good ones for HFS.
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Nov 5, 2009
My iMac G5 is basically dead. Logic board failure. Apple is going to replace it by giving me a credit toward the purchase of a new iMac but that is a different story. I need to send my G5 back to them. Can I take the internal hard drive out and transfer the data to a PC and then get that data off the PC onto an external HD?
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Dec 24, 2008
My friend has a black Macbook that is extremely slow. It takes about 10 min. to boot up (literally), and when it does finally boot up, the good ol' beach ball comes up whenever I click on anything to do anything.
I then tried hooking up to a new iMac as a target drive. I was able to read some of the hard drive, but the User folder was empty, so I could not retrieve any of the data. Also, trying to access the target drive and trying to eject it made the new iMac slow way down.
And the hard drive was making a faint chirping sound, and then it turned into a crunching sound (much like that of the old 4200RPM hard drives of years ago).
I tried resetting the PRAM and also reset the power management. I also did a Safe Boot...all to no avail.
The DVD burner does not work. So, I could not do a hardware test or an archive and install. However, since the hard drive is most likely failing, an archive and install would not help any.
So, I'm guessing that the hard drive is going since the hard drives in Macbooks have been known to fail (it happened to a daughter of a friend of mine).
Is there a software out there that will allow me to retrieve the data from the drive? Trying to avoid having to go to a data recovery place.
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Mar 9, 2012
I am using mac OS X 10.6, during the time to create a installation disk using disk utility by mistake I have selected my partition drive and after that I couldn't find any data in that drive, how to get it back data.
Info:
iMac, Mac OS X (10.6)
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Aug 15, 2008
I recently got a new MBP as well as a 500GB Lacie External HD. I partitioned the external for 10GB windows and the rest Mac. Anyway whenever I plug it in, I get the external hd on my desktop as well as another icon called Exchange that has manuals and software for both OSs inside. I always just eject the exchange and keep the external HD mounted, but its annoying that it pops up each time I turn on the external. Is there a way to set my external up so that the exchange never mounts. What do I even use this for anyway?
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Jul 4, 2009
I've had an WD My book 500 GB external for about as long as I've had my macbook about 1 1/2 years. No trouble with it at all, until yesterday. At some point either the power got cut or the cable was pulled out incorrectly it got disconnected from the mac. Thus resulting in it not mounting now. I've tried disk repair and shutting down the macbook and restarting...plugging in after everything is started. but to no avail. I am a photographer and about 25% of my photographs I don't have backed up anywhere else. So if I can't get it to work. I need some way to get the information off and reformat. or get it working correctly.
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Dec 12, 2007
We can see an external hard drive in disk utilities but not on desktop it's Mounting hard drive S.M.A.R.T status is functioning and its a disaster.
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Sep 5, 2014
Basically I have a 750GB hard drive in my Macbook Pro and over 300GB is taken up with 'BackUp' data. This is more than the total of everything I have on the drive other than that. Time Machine has always been setup on an external drive and when searching all files on the Macbook there is nothing for backup files so don't know where it is coming from.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Apr 11, 2012
I have had a Lacie 500gb external hardrive formatted and used with time machine on my macbook pro for about two years now. I haven't had any problems until recently. When I plugged it in, it wouldn't mount. I opened disk utility and it was visible but showed as unmounted and I wasn't able to mount them manually from there.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Sep 24, 2009
I have a student who put most of her project work for the past few semesters on an Western Digital hard drive which was in a I/O Magic shell. It was dropped and immediately started a grinding noise. She took it to the local mac guru who has been unable to recover any of the data. My gut tells me it's a goner but I wanted to run it by the gurus here to see if they might recommend anything that we might try before giving up.
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Dec 16, 2009
I am in need of a data recovery app that can recover data off a Fat32 drive and save the recovered data to a NTFS drive (I use NTFS-3G). I have PhotoRec but can't seem to navigate to my NTFS external to save the data (the only drive big enough to save the data too is my girlfriend's 500GB external and it is NTFS).
Any tips to getting photorec to navigate to the drive (I am pulling from one external to another). Photorec sees the one I want to save too I just can't get it to select it. Also if there are any other programs yall recommend, I will give them a shot.
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Mar 14, 2012
It seems I have accidentally deleted a 500gb external hard drive (formatted as OSX Journaled), but the trash has not been emptied so the drive is still very full. When the hard drive is mounted, OSX previews these deleted files in the systems main trash folder. How can I restore these files to the hard drive? I can just drag them out, becuase that is like copying.... and the drive is full.
Info:
MacBook, Mac OS X (10.7.3), .Trashed
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Sep 23, 2009
Recently I just converted my old PC's 250gb Hard drive into an external drive. In the beginning everything worked fine. Though I could only read the files from it on my mac, I was fine with that because there was so much old music and pictures that I wanted to get off of it. There happened to be one particular picture that I couldn't find searching through the HDD with my mac, so I thought maybe I would be able to find if I looked for it through a windows system.
So I then plugged the external into my Windows laptop. After failing to find the picture on the PC, I plugged the hard drive back into my mac, but for some reason it's not showing the files. The hard drive is being found, but when i click on them in the finder no files show! The drive is not erased because the capacity and amount free is still the same. And to put the icing on the cake when I plugged the drive back into my PC a message comes up that says "The request could not be performed because of an I/O device error".
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May 24, 2012
I accidentally formatted my external hard drive when I was creating a Windows USB install disk with Boot Camp It was a HFS+ formatted drive with a GUID partition table and 2 partitions: one clone of my Macbook OS, and one with personal data. I'm not worried about the OS clone, I'm more concerned about getting my personal data back on the second partition.So far I've used Stellar Phoenix and Data Rescue 3. I reformatted the hard drive from FAT to HFS+ before I did these scans. Not sure if it was a good idea, but the programs wouldn't scan properly otherwise.Stellar finds my files with the original folder structure, but I can't open any of the files, even though the file sizes seem to be correct. Data Rescue partially finds the original folder structure, and also has a "Reconstructed files" section which has all my files sorted by file type and without the original file name. I really want to avoid going through all my photos, videos, etc. one by one to sort them out.
Can I still recover my files in the original folder structure? Why can Stellar find all my files basically intact, but I can't open anything? In the meantime, I'm going to try scanning with Disk Drill and FileSalvage with fingers crossed...
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Sep 6, 2006
I have a EMac with Mac OS X vs 10.3.9 Prior user erased hard drive. Took to ADR data recovery and they scanned the hard drive and were unable to recover any data. Looking for input on other techniques to recover data from hard drive or other companies that specialize in Mac data recovery.
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