OS X V10.7 Lion :: Acrobat Fails To Open After Software Update In It
Apr 4, 2012
When opening a PDF in Acrobat x Pro the programme crashes, ever since I did a software update at the end of March 2012.I have also been having problems with emailing PDFs, with emails disappearing or getting corrupted.Seems worse if I have Firefox open at the same time.
Info:Mac OS X (10.7.3)
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Feb 28, 2012
Cannot open mail attachments from acrobat 7 with Lion? closing loan, sent me documents - could not open? Why would Apple sell lion when incompatibility with third party software of sender of mail to me?
Info:
Mac Pro, Mac OS X (10.7.3)
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Jun 6, 2012
I tried to update to the latest version of Lion -- I have 10.7, and received this message. Â
With OS 10.7. whatever as the named update. So, I tried the next night, and now the OS update doesn't show in Software Update - I checked - I'm still running 10.7, and when I tried to download the printer driver - got this message again.Â
Info:
Mac mini, Mac OS X (10.7), Macbook Air, iTouch 4th, iPad 1st
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Feb 6, 2012
I updated to 10.7.3 48 hours ago and my Apple bluetooth keybaord does not work. My Mac Pro system is several years old and does not have an internal bluetooth. I have been using a bluetooth dongle successfully. The keyboard goes through the pairing process normally and appears connected in the System Preferences (Bluetooth) application but no characters appear when typing on the keyboard in any application.Â
Info:
Mac Pro, Mac OS X (10.7.3)
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Mar 20, 2012
Since updating to Lion, and subsequently to QuickTime 10.1, many movies that worked fine before won't open now. I get an error that says, "A required codec is not available." Two things make this even more frustrating:
1. Some movies of the same type still open just fine. I can't seem to find a pattern that links the ones that won't open.
2. The movies that won't open are still available to preview in Finder. If they will play in Finder, why not in QuickTime? Isn't it just a QickTime "plug-in" that plays them in the Finder?
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3), 2.66 GHz Intel Core 2 Duo ; 4GB RAM
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Mar 27, 2012
Since few weeks, finder doesn't work, except when it wants to work..OS X 10.7.3, Files can not be opened sinc the same time
Info:
MacBook
Pro, Mac OS X (10.7.3)
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Apr 4, 2012
Having recently upgrade to OS X, when I click on the Mail App, it open saying something about "upgrading existing emails...", the box then closes and nothing happens. It does this every time I try to open Mail. I've deleted my gmail account profile through System and rebooted, but no joy.
Info:
MacBook, Mac OS X (10.7.3)
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Jun 11, 2012
I just tried to update my system to the latest update release on 6-11-2012 and it fails and got stuck to a blanck screen. When I try to reboot the system I get an "unable to find driver for this platform" "ACPI".
Info:
MacBook Pro, Mac OS X (10.7.2)
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Apr 1, 2010
Whenever I open a pdf, adobe starts to open every pdf file on my computer. Does anyone know of any way to stop this? I couldn't really find anything on search. I am running OSX 10.6.3
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Mar 18, 2010
I have a Intel Macintosh 2.33 Intel Core 2 Duo
It is running System 10.4.1
I own Adobe Creative Suite 2cs premium with Acrobat professional 8
Adobe updater automatically updated Acrobat and since that happened, my InDesign and Illustrator is not working. When I launch Illustrator it just hangs, and when Iaunch InDesign it asks me to "Personalize my copy" but will not allow me to put my serial number in.
I found cpsid_53468 on the adobe website and downloaded a disk image, followed the directions and installed it in my root library folder, as they described. I have tried this many times, and my software is still not working.
I called the support line, and they tell me that this is not supported anymore.
If this is the case, why is Adobe automatically updating Acrobat 8?
I called them and they told me they are not supporting CS2 any longer.
So I am stuck with this mess.
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Jun 20, 2014
Updated os to 10.9.3 and all pdfs printed from Acrobat 11.0.07 are reduced in size.
Have checked to see that "Fit to Page" is not selected and that there is no scaling selected anywhere when printing.
Can print same document from Preview and it does not scale.
Have tried different pdfs.
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Oct 3, 2009
I have set up the printer connected directly to my imac to be shared. I can see it and add it to my macbook and files print across the network from both Word and Firefox. However pdf files open in acrobat will not print from the macbook.
Tried many searches now but so far I have had no solutions.
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May 7, 2012
At the moment I have removed Acrobat Reader 10.3.1 because it conflicts with Safari. Preview is a perfectly fine pdf reader (and with lots of very nice features) but I don't see how I can make Preview open a pdf from a web page until it has been downloaded to file. And I have found at least one site that will not download to file before opening.
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Sep 10, 2014
Adobe Acrobat cannot open the file
Info:
MacBook, iOS 7.1.2
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Sep 22, 2006
Is there a way to stop PDF's from opening inside of Safari? I figure there is some type of solution to this but I can't be bothered to figure it out myself as I have wasted too much too much time on it already.
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Apr 18, 2012
How can I tell if today's software update from Adobe for Acrobat Reader is legitimate?
Info:
iMac (20-inch Early 2008), Mac OS X (10.5.8)
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Sep 5, 2014
Every time I open a Adobe Acrobat PDF document I get an endless spinning wheel. I force quit Acrobat, and reopen it, to no avail, the same happens again. Once in a while it works.Â
OS 10.7 Mavericks
Acrobat X Pro
Info:
MacBook Pro with Retina display, iOS 7.1.2
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May 7, 2012
I recently installed an ATI 5770 on my Mac Pro 1,1, works perfect in 10.6..4 We have another Mac Pro 3,1, whose 8800GT card died, so we replaced it with another ATI 5770. We cant upgrade the OS from 10.6 to 10.6.1 until we reach 10.6.4, all of the updates are failing.
message: The installation failed. An unknown installation error occured We are not able to upgrade the OS not even to 10.6.1, and on my machine I had no such problems.
Info:Mac Pro, Mac OS X (10.6)
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Aug 12, 2005
Mac OS 10.4.2
G4 (AGP)
I just moved to a new home and unfortunatly my fast internet connection through DSL (3.0 Mbits/sec) had to be changed to something a lot slower running over DirecWay satellite. Whenever I run the software update utility, I get a dialog box that pops up and says, "A networking error has occured: bad server response (-1011). Make sure you can connect to the Internet, then try again. Software Update can't check for updates because of a network problem."
Diagnostics pass, doing standard Internet tasks works just fine, as a matyer of fact, I can connect to the internet, surf, download email, etc. There is nothing different about the system other then I use a different internet provider. I'm wondering does Software Update look for a certain connection speed before timing out? I never got the (-1011) error before moving over to DirecWay.
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Mar 18, 2012
Whenever I click on the Apple logo and Software Update, the progress bar gets to about 20% in 3 or 4 seconds and then never moves again. I've left it for over an hour, no change. If I go to Boot Camp Assistant and try to Download the latest Windows support software from Apple, it gets to about 5% in 3 or 4 seconds and then never moves again. I can download from the web and other internet based services work. I am running Lion 10.7.3 on a 2011 iMac. I've tried creating a new user. I've also tried starting in Safe Mode. I have reinstalled Lion. No change.Â
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)
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Apr 22, 2012
Since I upgraded my Intel IMac to a 2tb drive I've been getting the software update telling me there are two updates to load (involving a restart) the download works and the instalation appears to be normal until the restart when the system tells me the install failed. Anybody getting the same problem?
Info:
iMac (20-inch Early 2006), Mac OS X (10.6.8)
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Jul 1, 2014
I've tried to download and install Mavericks 10.9.4 update but the installation fails with a checksum error. I've also tried the manual download/install which also failed. The message said that the update could not be installed to the default MacintoshHD drive.
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May 15, 2012
I'm having trouble opening Panasonic GH2 raw (.rw2) files after 10.7.4 update. I cannot view them in quick view or open them in Preview.I verfied on a another Mac running 10.7.3 - works fine; and then immediately after 10.7.4 update it does not work.
Info:
MBP, Mac OS X (10.5.7)
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Mar 7, 2012
When I try to open the Mail program, I get the following message:Â
"There is a problem saving information about your mailbox. It may take awhile to determine the problem..."Â
Then: Quit   or    Quit and rebuild Index.Â
I have talked to my ISP and they believe that it is an apple issue.Â
Info:
iMac, iOS 5.0.1, email program
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Jun 9, 2012
I tried to hide Finder from the application switcher (⌘ + tab) but this didn't work so well. I edited the 'Info.plist' file for finder.app and I tried restoring, removing the lines etc and this just is not working. Each time I boot my mac even under different users I am greeted by 'Finder quit unexpectedly' and no matter what I select (out of 'Ignore' 'Report' or 'Reopen') it keeps bringing itself to the front of all windows. Should I re-install Mac OS Lion? If so, is there a way for me to keep personal files and applications? Should I visit my Apple store and hope a genius can fix this?Â
Info:
MacBook Pro (13-inch Late 2011), Mac OS X (10.7.4)
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Sep 3, 2009
I have a Dual 1.8 GHz Power PC G5 and am running 10.4.11. When I select software update it says, "software Update can't connect to the update server. Make sure you are connected to the internet..." "Software Update can't check for updates because of a network problem." However, my internet connection works fine for everything else. I do have two peripheral drives connected. One of them had the same system as my main drive. However, the problem persists even when they are disconnected and I reboot. I can get the updates if I reboot from the peripheral.
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Apr 16, 2010
When I downloaded a upgrade package from Apple [URL] for the Mac OS X v10.6.2 Update, it failed to install on my hard drive. The installation program says: "Mac OS X Update Combined can't be installed on this disk. This volume does not meet the requirements for this update." According to the Disk Utility, the Partition Map Scheme is GUID Partition Table. Some people have listed this as a requirement. What is the real reason for the failure?
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Apr 16, 2012
I have a strange boot issue having (tried) to install EFI 2.7 update. When I restart the laptop, it 'chimes', displays a grey screen, then chimes, displays a grey screen, forever. I hit the bower (off) button for 5 secs or thereabouts, and restart, same thing. I do this 4 times and finally it reboots. But the EFI update still appears as needing to be installed (software update tells me it is not installed). Update history shows however that it IS installed. I can go through this process any number of times. I now have Software Update history showing quite a few installs opf the EFI 2.7 update. If I just do a restart without installing, I also go through the same fail to restart / fail to start / ... / eventually restart sequence.
So it seems now that the laptop will only start after 4 failed restarts and finally it starts. After starting it all appears to be perfectly fine. Nothing strange in the console logs that I can see. The failed reboots don't seem to register in the console logs - I suspect that the failure to restart is pretty early on in the boot sequence, well before it tries to load any semblance of the OSX kernel. It is almost as if it is trying to boot from someplace other than the disk ... until eventually it gives up and tries the disk. (I have tried booting with and without network cable - no difference) I don't know enough about mac bootup sequences to know if there is some config/setting that is screwed up causing this odd behaviour.
Info:
MacBook (13-inch Mid 2010), Mac OS X (10.7.3)
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Apr 2, 2012
I have a Mac mini (~2008) running Snow Leopard. I updated my software today (haven't done this in probably several months) and immediately afterword, my Apple aluminum wired keyboard no longer responds. (The mouse when attached through the keyboard also no longer responds.) However, the keyboard still functions just fine on a separate MacBook Pro that I have, it just won't work on the Mac Mini. (I tried different USB ports with no difference.)
I wasn't smart enough to write down what upgrades actually occurred prior to my last update, but there were only 4 items (I think one was Safari, one was iTunes). If there are no better ideas, I guess I will have to try a system restore from Time Machine which predates my latest bad "update". I'd rather not have to go there if I don't have to.
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Jun 26, 2014
I tried to update the overdrive media app from my library. it downloaded a dmg file into my download folder. I could not open this file. I tried changing gatekeeper preferences, rightclicking the file and and opening it from that dialogue box, but all that happens is it starts to open and then nothing. No dialogue box, or message of any kind. this has happened with other app updates downloaded from outside the app store.Â
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