OS X Mountain Lion :: Can't Open Downloaded DMG File To Update App
Jun 26, 2014
I tried to update the overdrive media app from my library. it downloaded a dmg file into my download folder. I could not open this file. I tried changing gatekeeper preferences, rightclicking the file and and opening it from that dialogue box, but all that happens is it starts to open and then nothing. No dialogue box, or message of any kind. this has happened with other app updates downloaded from outside the app store.
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Feb 8, 2009
When I try to use Software Update it downloads the file but will not open, and shows me the error message, "Update can't be installed - Software Update could not expand the package correctly". This happened the first time a week ago and I thought was an isolated event, but it is happening again, so obviously there is a problem with Software Update. If I download it from Apple through Safari it works.
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Mar 26, 2012
Have downloaded an update file 'skype_5.6.0.143' for iMac. Have an icon for it in Finder but unable to proceed from there. Double clicking on this icon brings a warning box advising disk image could not be opened as not recognised. Can drag or copy/paste icon into Application folder with the same response.
Info:
iMac, Mac OS X (10.6.6), Canon Scanner, Canon printer
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Jul 1, 2014
When I try to open my .dmg file that I downloaded, it says that the file is not recognized
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Jun 4, 2014
I was using Logic Pro X and the program crashed before I could save my project. There is now a file called "untitled" that appears to be a Logic Project file, however I cannot delete, open, rename, and move it anywhere. When I try to click and drag the file icon, it doesn't allow me to move it anywhere.
When right-click on the file, it pops up the window, but there are only a few options available. I went to "get info" and saw that the file permissions are "unknown". I've tried repairing disk permissions in the disk utility, however the file is still unaccessible.It's not a large file (only 578K), but it would still like to remove it.
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.5)
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Jun 4, 2014
got automatically put into the Logic Pro discussions, however it's not really a Logic question or issue, more of a disk permission issue (I think..). Here is the original post: URL.... I'm stuck with this file on my system and how to remove it.
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.5)
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Dec 17, 2008
I wanted to update my OS to 10.5.6 with auto update. When I was downloading the update file, the internet disconnected for a while but it finished at last. Then the system failed to be updated with message" the file is damaged". I want to download again but the auto update always showed that the update file already downloaded and the system is updated with the damaged file. What should I do? how to deleted the downloaded message and let the system download again? where is the downloaded updated file?
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Jun 26, 2014
my MacBook Pro was stolen last year and retrieved recently. I erased all the data via disk utilities as I couldn't access the laptop - it was asking me for a username and password made during the period it was stolen. So the next step was to reinstall OS. But when I try reinstall it, it asks me for my Apple ID - which I give - and then tells me this ID wasn't used to purchase Mountain Lion previously, which I'm well aware of- it was installed on the laptop when I bought it in 2011! My Apple support has expired so I can't ask them either!
ps I have a disk with the software on it but can't get out of Restore mode on the laptop, even when I restart it. So I can't do it that way either it seems
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Aug 31, 2014
I cannot open a downloaded pdf file. The error message reads: "The file couldn't be opened because it isn't in the correct format." But, of course, it is a pdf file.
Info:
MacBook Pro, Mac OS X (10.3.7)
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Sep 8, 2014
I downloaded the security update today, now safari gives me a failed to open everytime I try to log into my company's website or my remote access email......both are .org websites. Have gone to the network and disabled the firewall and no proxies are being used.
Info:
MacBook Pro
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Jun 3, 2014
how do I take a .mov file, make it into a dmg file and burn a dvd
Info:
MacBook, Mac OS X (10.7.5)
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Jun 13, 2012
know whether I can 'just' update the Mac OX to Mountain Lion ?Or I do need to take a backup of all and then install the update.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Mar 13, 2012
Safari 5.1.4 update downloaded into Lion 10.7.3 on a Mac mini earlier today. Won't launch. Creates a report saying it is 5.1.2."Reopen" just repeats a report (many sent from different accounts!)As far as I can see other apps still work including Adobe CS4 and Firefox.Cannot enter safe mode to try it there by using shift on reboot as suggested for Lion.Not sure what extensions I have for Safari but very few. Definitely Ghostery (wouldn't be without it).Have looked at "get info" and it is running (or, to be more precise, not running) in 64 bit mode. Tried 32 but that didn't work either so have restored to 64. I have run out of ideas, short of abandoning Safari and waiting for the next update.
Info:
Mac mini, Mac OS X (10.7.3)
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May 24, 2012
can i update to mountain lion for free? when can i update it?
Info:
MacBook Pro, Mac OS X (10.7.4), 15'
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Jun 19, 2012
I have a new Macbook. But, I buy it friday 5/5/2012. How do I apply for the "free" update to Mountain Lion?
Info:MacBookPro, Mac OS X (10.7)
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Mar 5, 2012
I have Windows7 and I want to update my Snow Leopard to Lion and later to Mountain Lion! Is that a problem?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Jul 4, 2012
I bought a new Macbook Pro after WWDC. it said that I can update for free, but must send a request within 30 days."Customers must request their Up-to-Date upgrade within 30 days of purchasing their Mac computer." so...
Info:
Mac OS X (10.7.4)
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Sep 7, 2014
My son's school wipes the hard drive of their computers every year when they upgrade. I made a copy of my son's entire hard drive (10.8) before turning the MacBook Pro in to be "updated" (wiped and everything replaced with 10.9.4). Now my son has told me he made Notes he needs. what files do I need to replace from the backed up version of his system? I need to know how to locate the old files that I can not access by holding the option and going to the library etc because the old system files are on an external hard drive, not an active older mac.
I assume there is more than one file. We have not made any new Notes, so I'm OK to completely overwrite the new notes files with the ones from the older version. if there is any way to simply open the notes so I can copy and paste into Word, that would be fine too.
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Mar 3, 2012
I've run into an unusual problem recently. I think it it related to two recent software installs.The problem only started after i installed the new application loader.
My issue : I'm unable to open application I downloaded from the web. I get the following error message below.
P.S I haven't tried rolling back the lastest softwarte installs yet. I'm hoping I can avoid that.
Info:
MacBook, Mac OS X (10.7.2), Dual Boot( Windows XP)
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Sep 8, 2014
I am running mountain lion 10.8.5 and just want to rename this file
Info:
Mac mini, OS X Mountain Lion (10.8.5)
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Apr 28, 2010
About a month ago, a friend who had just purchased his first Mac emailed me and asked why his Dock DownLoad file disappeared. I had no idea why. He still hasn't been able to reestablish it.
Yesterday, I downloaded something and my Dock DownLoad file vanished. I have tried rebooting, using (useless) Help, Spotlight, Search, and several other things. NO JOY. NO DownLoad file.
1. Does anyone know where to find DownLoad or how to bring it back?
I have experienced several idiosyncrasies with Snow Leopard, but when I call Apple support, they are very nice, but haven't a clue as to why it's happening.
2. Another problem is that the Highlight gets anchored on something in Mail, Word, and some other Apps. When I click somewhere else, the whole area between the "anchor" and what I click on is lit up. Apple doesn't know what causes it. I have to go through multiple machinations to shake it loose. I don't know what it is that causes it or specifically how to "shake it loose". Neither does Apple.
3. When typing in Word or an editor, there are times when the type changes to UpperCase and won;t let go.
Another problem is that, at times, when I click on a file, it fills the screen. Apple is aware of this problem and is trying to find an answer. Nothing, to date.
Apple support can't tell me why the MacMail Inbox spinner disappeared or how to get it back.
There are times when I can't access the hidden Dock. After rebooting and trying other things, the Dock finally shows up but any additions that I have put on the Dock are no longer there.
When I put a DVD in the slot, for the first few seconds, it grinds but does smooth out.
I thought that SL was supposed to get rid of the "foibles". "What happened on the way to the Forum"?
Is anyone finding other SL idiosyncrasies? What are they?
If anyone can help with items 1., 2, and/or 3. I'd be grateful.
BTW, Apple says that items 2 and 3 MAY be caused by the wireless Magic Mouse and/or the wireless keyboard; however, when I use alternates, it still happens.
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Jun 21, 2012
I currently have Snow Leopard 10.6.8. I got my imac in December 2007 from an Apple Store, but I can't seem to find anything that specifically says it is 'an early 2007' or 'late 2007' model. How do I know this? I have read that the 2007 model must be a late model. I also have 4 GB of memory, and it is an Intel core 2 duo. What I fit other qualifications after the answer to the 2007 model question is answered? Also, can I go straight from Snow Leopard to Mountain Lion?
Info:
IMac, Mac OS X (10.5.2)
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Sep 8, 2014
I am used MBA Mountain Lion OSX.
I am trying to use Business Objects through the web and unfortunately Java 7 is not compatible. I was able to downgrade to Java 6u65 (Java 1.6.0_65) but I really need update 45 to get Business Objects to work. Terminal code and/or a download that will allow me to pull out Java version 6u45? (Java 1.6.0_45)?
I've been on here trying several other's codes and it says permission denied or "unable to find any JVM versions matching 1.6.0_45"
Could that mean I don't have version 6u45 available to me period?
Info:
MacBook Air (13-inch Mid 2012), OS X Mountain Lion (10.8.5)
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Apr 13, 2012
Have just downloaded "The Beatles Yellow Submarine" Free book from iTunes (It has been waiting to download for ages) But, now it is downloaded and showing under Books I find it is impossible to open/view/enjoy the book. Is it not possible to view books on my MacBook Pro? and if the answer is no, then why was it offered to me via iTunes. I do not want to use books on my iPod touch which is 1st generation anyway or even my older iPod video. Surely it must be possible to open the book on my MacBook Pro (mid-2009).
Info:
MacBook Pro, Mac OS X (10.7.3), iPod touch 32G (1st Gen), iPod Video 80G
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Aug 27, 2014
I am looking for a command to create a .zip file with todays date of /Library/Caches/
What is the command for creating a .zip file with date in Terminal?
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Dec 4, 2014
After restarting my MacBook pro for updates, I clicked on my user icon which read 'update needed'. After entering my password it began to install the updates, but the progress bar just stopped halfway through, and 2 hours later it hadn't moved. I then switched off my mac and tried again and again but the same thing keeps happening.
Info:
Mac Pro, iOS 8.1.1
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Feb 26, 2012
Since I downloaded lion on to my Imac I am unable to open any of my older applewooks documents. Is there any way to by pass the this problem?
Info:
Mac OS X (10.7.3)
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Aug 22, 2014
I get this message when opening an Excel doc from Outlook Email "This attachment was removed because it contains data that could pose a security risk". I know this doc is safe, how do I get to see it?
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.5), it is actually 10.8.5
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Aug 27, 2014
How to restore a file from the Time Share volume of one mac to a different mac.
I have 2 machines: macbook pro & mac air both both running latest mountian lion. Each keeps its own time share volume on a network server. The two have some sync'd shares, but in general, they are not fully sync'd.
the macbook pro is in the shop for repair for a few days and I'd like to fetch some of it's files from its time machine backup onto the macair. I'm a little reluctant to simply fire up Time Machine on the mac air and respecify it's storage volume to be the macbook pro's volume. I'm concerned about internal configuration changes Time Machine might make to the mac air, including making changes that might cause it to have to do a full (not differential) back up when I reconfigure the mac air's Time Machine to use it's own backup volume after I'm done getting files from the macbook pro backup volume.
In addition to simply getting access to some of the files of the mac in the shop, I want to get the mac calendar from that machine and use it on the mac air. I understand that this may be somewhat trickier.
Info:
MacBook Air, OS X Mountain Lion (10.8.5)
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Jun 27, 2012
If I upgrade Snow Leopard to Mountain Lion (on a 2009 MacBook 5.2), is the update limited to OS X or can I also expect to see upgrades to free apps like Address Book, Mail and iCal? If the free apps do not change to match the latest versions available, can I expect updates to the free apps soon?
Info:
MacBook, Mac OS X (10.6.8)
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