OS X :: Software Update Fails To Find Internet Connection
Sep 3, 2009
I have a Dual 1.8 GHz Power PC G5 and am running 10.4.11. When I select software update it says, "software Update can't connect to the update server. Make sure you are connected to the internet..." "Software Update can't check for updates because of a network problem." However, my internet connection works fine for everything else. I do have two peripheral drives connected. One of them had the same system as my main drive. However, the problem persists even when they are disconnected and I reboot. I can get the updates if I reboot from the peripheral.
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Feb 19, 2009
I shut my macbook pro down the other day and when I turned it on the next day, I couldn't get on Safari. It would constantly say that it couldn't find an internet connection. I tried to check to see if I could do an update, and same problem. Here is the kicker. Mail, iChat, and Firefox all work fine. The only applications affected that I can find so far are iTunes, Safari, and Automatic Update.
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Mar 26, 2012
I purchased the facetime app for my Macbook Pro and everytime I try to sign in the internet connection fails. What should I do?
Info:
MacBook Pro, Mac OS X (10.6.8)
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May 7, 2012
I have a Mac Mini running OS 10.6.8. Â
Suddenly the networking functionality has stopped working and the diagnostics fails to fix it. It shows all green lights apart from Internet and Server which both show as FAILED.Â
My router is operational and does assign the Mac Mini the correct IP address (confirmed by the Mac Mini and the Router). All other devices on the network work and can access the internet as usual. Â
I have tried everything that I can think of but just can't get it working again. Â
The same symptoms occur for both the wired ethernet and the wireless connection with the build-in airport.Â
Info:
Mac mini, Mac OS X (10.6.8)
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May 12, 2012
As of this morning my Macbook is failing to connect to the internet even though both the ethernet and airport are showing they are connected and are green in the network panel. My husband's internet connection is fine (we both have Macbooks and go through the same router) hence I'm able to send this out. After looking at a similar discussion list, we have tried restarting the computer, deleting airport and adding it back in (although it's also an ethernet problem), deleting system configuration, restoring the whole Library..
Info:
Mac OS X (10.6.8)
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Jun 29, 2012
I am on a Mac Mini connected to the Net via a FON wireless router and Ethernet directly to my broadband modem. I have had problems with both the modem and an Airport Extreme, which eventually died, but I am back up again with the modem via the FON router.The odd thing is that I can't get Ethernet to work over a direct connection to the modem. Diagnostics tells me that the ISP and Internet fails. I can connect to the modem over Ethernet, however, change its settings etc. in my browser. There are solutions mentioned here involving changing the etc/authorization file, but wouldn't that also affect the WiFi if that was the problem?Â
In short, Ethernet connection to modem works. WiFi connection to FON router and then to the ISP and Internet works. But the Ethernet configuration does't go that last bit, it only works locally. Using that route, I can't connect to the outside world. I have restarted the modem, the computer etc., but that should not be the problem as both works over WiFi, using the same settings for the modem. How do I best troubleshoot this? I am getting an AirPort Express, perhaps it will work better with the modem that the computer itself, but I doubt it.
Info:
Mac mini, Mac OS X (10.7.4), 2.3 GHz Intel Core i5
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Jun 27, 2014
My computer (OS X 10.9.3) and my iPad (iOS 7) are both connected to the internet via WiFi from the same modem. Fairly often the connection fails for the computer (sometimes once an hour or more) while it remains stable for the iPad. My internet provider finds no fault with the modem.Â
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Aug 12, 2005
Mac OS 10.4.2
G4 (AGP)
I just moved to a new home and unfortunatly my fast internet connection through DSL (3.0 Mbits/sec) had to be changed to something a lot slower running over DirecWay satellite. Whenever I run the software update utility, I get a dialog box that pops up and says, "A networking error has occured: bad server response (-1011). Make sure you can connect to the Internet, then try again. Software Update can't check for updates because of a network problem."
Diagnostics pass, doing standard Internet tasks works just fine, as a matyer of fact, I can connect to the internet, surf, download email, etc. There is nothing different about the system other then I use a different internet provider. I'm wondering does Software Update look for a certain connection speed before timing out? I never got the (-1011) error before moving over to DirecWay.
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Mar 25, 2009
Just got my refurb MacBook the other day--went through the setup process and got up and running, but unfortunately my internet won't stay connected for more than a few minutes, and when it is connected, it is super slow!
Just some background information that's hopefully helpful. My internet has never been great--if all three of my roommates were all using our laptops or if I was downloading something for a while, I would sometimes get kicked off and have to restart my router. Speaking of which, I'm using the wireless obviously through a Linksys router. While the disconnections on my old laptop happened infrequently, I literally can't stay on the internet for more than 10 minutes with my MacBook.
I really want to use my MacBook, but without the internet, it's pretty much just sitting there and I'm forced to use my 4-year-old, dying HP.
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Sep 3, 2009
getting network issues with Snow Leopard on their macbook air? I bought the family pack and installed it on my MBP and black Macbook but the macbook air has been acting weird since the upgrade. The internet constantly drops and the browser simply get stuck trying to find a connection, other apps that require internet are also not responding. Usually after a few quits and restarts of the application the internet would come back normal but then later it would drop again. I know its specific to the Air because I dont get issues with the Pro or regular Macbook running right next to the machine. I have tried deleting the WPA2 account and readding it but the problem still shows up frequently. Using the Eithernet USB adaptor doesnt help either
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Nov 6, 2008
I did a software update to my computer (2.4 macbook) and now my internet won't connect. It says I have a connection in my Airport info, but when I try to get on the network it won't let me.
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Jun 26, 2012
Recent update was midweek of June 17-23. Have been having constant issue with connecting to the Internet. I have to stop the airport then restart airport and wait a minute then it's working fine for like 5 minutes. It is unbearable! I get an exclamation on the airport icon in the menu bar. I have to repeat steps again, over and over and over.
Info:
Mac mini (Mid 2010)
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Aug 28, 2010
Recently I have been having issues loading internet content. When I try to load almost any website, my internet browser acts like it is searching for my wireless router and can't find it. However, when I use my PSP to connect to the internet from the same spot, it works perfectly fine. The PSP usually says there is a 70% connection, which is better than it has ever been. My router and laptop are on the same floor only a room away.
I have other people in my house that share the router: 6 computers; 4 are laptops that are used more often than the 2 desktops, 4 iPod Touches; 2 of which are never used. I had everyone turn off Bluetooth on all devices since none of us use that feature and that didn't help all.
I honestly don't know what the problem is, but if I had to make a guess, it would be all of the things that our devices can connect to with AirPort. There is Motorola, 2WIRE017, 2WIRE160, 2WIRE417, 2WIRE730, MartinWirelessRouter, NorzWireless, NETGEAR, schooly, and stackdaddy. I think all of these wireless connections are disrupting one another, which is what I thought was causing the problem. The only one I ever care to connect to is Motorola, so is there a way to prevent my computer from even recognizing anything else?
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Feb 9, 2012
I have an iMac with Lion. Most recent update from Apple had updates to Airport device. After update iMac can't find internet and i have to go through set up for interner each time.
Info:
Mac Pro, Mac OS X (10.7)
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Apr 26, 2012
I use VPN to connect to my work. Sometimes I leave it on when I stop for the night. When I go into work, I usually can login to my laptop either via VNC or ssh even when the tunnel is enabled. But, now my laptop becomes totally unresponsive and unable to receive or initiate connections.After I came home, I tried the basics. DNS completely failed. Connections to my local network seemed to work OK (192.168.1.X). However, anything else was not possible. I tried running nslookup to see what was happening. [code] I tried using ifconfig to take the network interface down and then back up. I tried disabling and re-enabling wifi. About the only thing I've been able to do is reboot the machine.
Info:
MacBookPro, Mac OS X (10.7.3)
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Jul 5, 2012
I have a MacPro Early 2009, 2 ethernet ports.Ethernet 1 is connected to the LAN and Ethernet 2 is connected directly to a SSL Matrix console (an audio mixer), whom driver needs the used ethernet port to be first of the list in the Network connections list in System Preferences.So when I browse internet I can't use the Matrix's software, and vice versa.I had to create 2 different network positions to browse internet and to work with SSL Matrix, one with Eth 1 first place, another one with Eth 2 first place, and I always have to swap positions.Is there a way to force OSX to use by default the 2nd connection of the list for internet access?Â
Info:
MacPro 4,1 8-Core 2.26 GHz, Mac OS X (10.6.8), 12Gb Ram
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Aug 21, 2006
I'm on holiday using my mobile phone (Nokia N80) to connect to the Internet over GPRS / EDGE / UMTS. Everything works like a charm, but often the Internet Connect applet drops the connection and just hangs disconnecting.
I'm running OS X 10.4.7 on a 17" Macbook pro, but I have the same result on a iBook G4, same OS X version, and even trying with a different mobile phone (Nokia 6600) and different network service provider.
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Apr 28, 2012
I can see this seems to be a common problem, and it is amazing that there seems to be no consensus (that I can find) on what the underlying problem is.I have two Macbook Pro 13's.Pretty much identical setups (Lion 1.7.3 etc.).One, works flawlessly connecting to Wi-Fi whether that is my Airport Express, or any other open or closed networks.The second, will continually refuse to connect to the Airport Express or even a wide-open 802.11b network.It will continually pop up the "connection timeout" erorr, and refuse to connect.Iphones etc all connect perfectly.Even when connecting to the iPhone hotspot - the same error.
This will happed consistently, until I give up.I can leave it for a day (use ethernet), and come back tomorrow, and voila - it will connect.I may be able to use it for a day or several, but once it decides to 'fail', there is virtually nothing I can do to bring it back it will continue to fail over and over again.All updates are applied, I've cleaned out all other networks etc from the list.Tried all civilized things that I can.Anyone have any other insight? I was thinking to yank the wi-fi module from the working notebook to the non-working one as a test.
Info:
MacBook
Pro, Mac OS X (10.7.3)
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Jul 18, 2010
I have several LaCie external drives connected to my iMac (OS 10.6.4). Spotlight fails to find things on these drives, particularly folders, even though they are not excluded (private) in Spotlight Preferences. I once had this problem and was instructed to force an indexing. However I have forgotten how to do that.
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Apr 1, 2012
Macbook Pro keeps quitting internet and says ISP Fails
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Jul 7, 2009
Moved thread to the help forum
(URL)
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May 7, 2012
I recently installed an ATI 5770 on my Mac Pro 1,1, works perfect in 10.6..4 We have another Mac Pro 3,1, whose 8800GT card died, so we replaced it with another ATI 5770. We cant upgrade the OS from 10.6 to 10.6.1 until we reach 10.6.4, all of the updates are failing.
message: The installation failed. An unknown installation error occured We are not able to upgrade the OS not even to 10.6.1, and on my machine I had no such problems.
Info:Mac Pro, Mac OS X (10.6)
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Mar 18, 2012
Whenever I click on the Apple logo and Software Update, the progress bar gets to about 20% in 3 or 4 seconds and then never moves again. I've left it for over an hour, no change. If I go to Boot Camp Assistant and try to Download the latest Windows support software from Apple, it gets to about 5% in 3 or 4 seconds and then never moves again. I can download from the web and other internet based services work. I am running Lion 10.7.3 on a 2011 iMac. I've tried creating a new user. I've also tried starting in Safe Mode. I have reinstalled Lion. No change.Â
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)
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Apr 22, 2012
Since I upgraded my Intel IMac to a 2tb drive I've been getting the software update telling me there are two updates to load (involving a restart) the download works and the instalation appears to be normal until the restart when the system tells me the install failed. Anybody getting the same problem?
Info:
iMac (20-inch Early 2006), Mac OS X (10.6.8)
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Jun 6, 2012
I tried to update to the latest version of Lion -- I have 10.7, and received this message. Â
With OS 10.7. whatever as the named update. So, I tried the next night, and now the OS update doesn't show in Software Update - I checked - I'm still running 10.7, and when I tried to download the printer driver - got this message again.Â
Info:
Mac mini, Mac OS X (10.7), Macbook Air, iTouch 4th, iPad 1st
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Jul 1, 2014
I've tried to download and install Mavericks 10.9.4 update but the installation fails with a checksum error. I've also tried the manual download/install which also failed. The message said that the update could not be installed to the default MacintoshHD drive.
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Apr 16, 2010
When I downloaded a upgrade package from Apple [URL] for the Mac OS X v10.6.2 Update, it failed to install on my hard drive. The installation program says: "Mac OS X Update Combined can't be installed on this disk. This volume does not meet the requirements for this update." According to the Disk Utility, the Partition Map Scheme is GUID Partition Table. Some people have listed this as a requirement. What is the real reason for the failure?
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Feb 6, 2012
I updated to 10.7.3 48 hours ago and my Apple bluetooth keybaord does not work. My Mac Pro system is several years old and does not have an internal bluetooth. I have been using a bluetooth dongle successfully. The keyboard goes through the pairing process normally and appears connected in the System Preferences (Bluetooth) application but no characters appear when typing on the keyboard in any application.Â
Info:
Mac Pro, Mac OS X (10.7.3)
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Mar 20, 2012
Since updating to Lion, and subsequently to QuickTime 10.1, many movies that worked fine before won't open now. I get an error that says, "A required codec is not available." Two things make this even more frustrating:
1. Some movies of the same type still open just fine. I can't seem to find a pattern that links the ones that won't open.
2. The movies that won't open are still available to preview in Finder. If they will play in Finder, why not in QuickTime? Isn't it just a QickTime "plug-in" that plays them in the Finder?
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3), 2.66 GHz Intel Core 2 Duo ; 4GB RAM
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Apr 4, 2012
When opening a PDF in Acrobat x Pro the programme crashes, ever since I did a software update at the end of March 2012.I have also been having problems with emailing PDFs, with emails disappearing or getting corrupted.Seems worse if I have Firefox open at the same time.
Info:Mac OS X (10.7.3)
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