My mac wont on (goes to black screen) after a gray bar that usually shows after restart has been loaded. What should I do?I already tried the safe mode and it's not working ...
Info:
MacBook Pro, iOS 7.1.1
Im new to these forums. I have just (5 months) purchased a new Macbook pro. I have upgraded the RAM to 4GB, but only recently since ive been in Canada (1 month) experienced this problem. The screen goes grey once a day and the computer asks me to restart the system. I believe its called a Kernal Panic. Ive read on other places that it might be caused by recently installed apps. But i have got rid of these and now nothing has changed! I havnt got my Install CD on me therefore cannot run a reboot. Im not sure if the issues are related but the Mac also kicks me out and makes me log in again. this doesnt happen as frequently but is still concerning and rather frustrating.
View 7 Replies View RelatedIts screen goes gray and push to restart itself.
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Info:
iPad 2, Mac OS X (10.6.6)
Macbook Pro 15 inch
OS X 10.9.4
2.4 GHz Intel Cor i7
4 GB 1333 MHz DDR3Â
I have had my macbook pro for just over 2 years. About a week ago it started randomly giving me a blue striped, grey, or black screen. The fan pins up and won't stop and either the laptop shuts itself off or I have to force it off. When it restarts it is very slow and sometimes the fan kicks on and won't stop and the screen just stays white after the initial apple and spinning wheel screen, so I have force shut it down and try again. Other times it eventually loads and lets me in but everything responds slowly and takes some time to open.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
Im selling my macbook pro and am trying to restore it to factory settings. I have inserted the "install disc" many times. However, my laptop is never able to start up. It alternates between a black and grey (no apple or wheel) screen. I've tried holding down the "C" key while rebooting..that didnt work. I've tried clicking restart when it instructs me to...that didnt work I've tried going to system preferences --> startup disk --> clicking the install drive and it still didnt work. What can I do? My mac can start up and work perfectly fine without the disk, its just that i need to restore it to factory settings.
View 2 Replies View Relatedim getting a message on a grey screen asking me to restart my computer when i'm trying to start my imac? So, i hold down the on / off button to do a hard restart and i get the same message again.
View 24 Replies View RelatedAfter installing updates, I restarted my Mac and it ends up with a matte gray (cloth-like appearance) with a gray Apple logo, but does not get to the desktop. I can open/close the DVD tray, and have cursor control, but nothing else seems to work. Short of reinstallation of Snow Leopard, what are my alternatives. I did the Lion update online but do not have a system disk, hence reversion to Snow Leopard is my only option.Â
Info:
Mac Pro, Mac OS X (10.7.3)
I have a MacBook C2D 2GHz, 4gigs of ram from mid 2007. It has snow leo v. 10.6.4.
I cant remember when the problem appeared but maybe 6 months ago.
Every time the mac is rebootet or shutdown the screen goes black the sleep light stays on but I can hear the chime and cd drive make shot start up sound.
my macbook pro has been freezing and crashing lately. the screen ends up looking like this: [URL]
i have checked/repaired disk permissions.
not sure what could be causing this problem.
I'm frequently getting the problem that: many times the screen goes grey and a message box appears telling me that I have to restart. Often this is preceded by the fans gradually increasing in speed until they are runing at maximum speed. BUT the fans behaving that way is NOT due to overheating. I have to use the restart button to make the Mac restart. I have used reset button to reset the motherboard but that did not cure the problem. Anyone have any ideas about how to cure this problem? I'm running 10.4.9. The mac is a dual 1.8 (June 2004). 1.5GB RAM, two SATA internal HD�s (Maxtor), two external firewire HD�s (Seagate). All the HD�s are less than a year old.
View 15 Replies View Relatedbought a new i mac and while using had a gray screen scroll down slowly and then said I had to restart the computer it is now happening more ofter and do not know what is causing it
View 1 Replies View RelatedI recently noticed that when I shutdown/restart my MBP, i get stuck in a gray screen with spining wheel. I can't remember if and what i instaled, but I know that this problem happens when I open up ITunes and keep showing up even when I close/force quit manually ITunes.
Info:Mac OS X (10.7.3)
My computer has started randomly popping up a grey screen which tells me to restart. It keeps happening and obviously something is wrong. Not sure if it is a hardware failure but something's broke! Anyone know what the deal is? Here is my latest panic log:
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x2D9C6780)
PC=0x00306440; MSR=0x00009030; DAR=0x9C95F6DC; DSISR=0x40000000; LR=0x003063BC; R1=0x1787B9C0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x003063BC 0x002B7FCC 0x004EE0A8 0x004EDB9C 0x004EDA20 0x00465CCC
0x0049A634 0x0049A338 0x0049B6E0 0x0049BA14 0x002D1B8C 0x002D0A54 0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBTCKeyboard(1.3.0f1)@0x4ec000
dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
dependency: com.apple.iokit.IOUSBHIDDriver(2.5.5)@0x4e6000
dependency: com.apple.iokit.IOHIDFamily(1.4.13)@0x4a5000
I have a few month old iMac 27" i7 quad core for music use and did an update this morning which consisted of an itunes update and update to the screen firmware and two other things I can't remember. Do the usual install and restart business and am now met with the following error:
------------------------------------------------------
panic(cpu 0 caller 0x558271): "Unable to find device driver for this platform: "ACPI".
"@/SourceCache/xnu/xnu-1504.3.12......................
Debugger called: <panic>
Backtrace (CPU 0) , Frame: Return Address (4 potential args on stack)
7 lines of numbers and letters (please let me know if you need these)
BSD process name correspoding to current thread: Unknown
Mac OS Version:
Not yet set
Kernal Version:
Darwin Kernel Version 10.3.0...............
It hangs on a grey screen, and I have to press the power button to restart again.
Info:
3.06GHz Intel Core 2 Duo 24-inch iMac, Mac OS X (10.7.1), Phone: iPhone 4 Camera: Canon SD990
When I restart the mac with the command "reboot" of the finder. I have a gray screen and nothing more. If I use the command "Turn off" and I turn on the mac by the start button it works.
Mac pro : 10.9.4, 2x2,8 ghz DDR2 FB-DIMM
My 2009 MBP would have problems shutting down or restarting. On a shutdown, it would appear to off, black screen and no lights, but if you tried pressing the power button nothing happened. I had to hold the power button to turn it completely, then press it again to startup.Restarts had the same behaviour, it would get to a black screen and I would have to hold the power button and then press it again to startup.I ended up taking this MBP back for another problem, and they replaced it with a 2011 MBP (since I had recurring logic board that failed a few times).Anyway, I swapped the SSD from my old mac into the new one, and I have the exact same behaviour!!Seems to be some corrupt settings or something. So I booted from a Mac installation disc, wiped my hard drive and reinstalled the OS, then I restored from Time Machine, and unticked the option to restore settings.I want to also add, that my backlit keyboard isn't working either.I tried resetting the SMC, but the power light on my charger didn't cycle orange/green, so I'm not sure if it worked. I tried multiple time, following Apple instructions.I also reset the PRAM, which did work.
Info:
MacBook Pro (17-inch, Late 2011), Mac OS X (10.7.3), 16GB RAM, OCZ Vertex 3 Max IOPS 240
I just having problem with starting my Macboook. First, at start screen (gray background with the apple logo) appears pink/red horizontal lines over all the screen. Then, when i'm using my computer, screen goes black for no reason and i need to force restart to turn on the Mac.I can't believe this is happening to a "HIGH QUALITY" expensive computer. This seems happening to 2011 Macbook Pros... Â
Info:
MacBook Pro, OS X Mavericks (10.9.4)
I just bought a iMac M5521 from a friend and it won't boot. It looks like it's about to start up and then it goes to a gray screen and tells me to press the reset button or hold the power button, and it says that in like 3 diff. languages. What do I do? I'm a PC guy and know nothing about Macs.
View 3 Replies View Relatedmy dual 2.3 ghz G5 power mac with 3.5 gig memory running 10.4.11 started crashing (grey screen "you must restart your computer...) and soon stopped booting. suspecting the hard drive as it had been noisy for some time I ran "repair disk" in disk utility from my mac book (connected by firewire, G5 booted as target) and it booted again but soon crashed again and after a couple more crashes it would not boot and attempts to repair failed. I installed a brand new hard drive, installed osx 10.5 and updated it to 10.5.8 and it seemed to install and boot fine but while trying to burn a .dmg dvd with toast (10.0.5) I got the grey screen anain and repeated attempts to burn a disc with the same .dmg resulted in a crash every time. it has also crashed while downloading, playing back itunes hd video, and using an "eye tv hybrid" tv tuner as a dvr. below is the most recent crash log - note that most of them have referenced cpu 0 although the most recent it's cpu 1 -THANX & PLEASE HELPInterval Since Last Panic Report: 0 sec Panics Since Last Report: Anonymous 4A58CF1E-844-409F-8BF3-65A3A3CD2E79.......
View 2 Replies View RelatedI have been trying for weeks to do a software update from 10.6.7 to 10.6.8. Whenever I install the update and restart my computer, I get the apple logo loading screen and then it locks up on the infamous blank gray screen. I have been able to get back to 10.6 with the install CD, and can then update all the way to 10.6.7 I have tried everything listed here:[URL]To no avail . including a clean install When I start up in verbose mode the last line of text I get is the following, after this it's the gray screen:
** Device in slot: SLOT--1 ** RBIOKitController found 0x5ac :0x842Â Those last two chunks of numbers change each time I restart. Â
Here are my specs:
Core 2 duo
ATI Radeon HD 2600 pro
4gb ramÂ
Info:
iMac, Mac OS X (10.6.7)
I accidentally connected my wife's MacBook Air to my docking station at work today. Nothing seemed to happen so I undocked it and the computer displayed a black screen and I could see and move the cursor using the trackpad. I then tried shutting down by holding the power button for 5 seconds, 10 seconds, 1 min, etc. Nothing worked and it's stuck on the black screen so I can't use Yosemite's menu to shut down or restart. When I leave the computer idle for around a minute, the cursor disappears but it will reappear after pressing keys on the keyboard.
Info:
MacBook Air, OS X Yosemite (10.10.1)
In fact I'm getting a grey screen when I just try to restart. Have run Disk Utility (which always finds Permissions errors - even though it appears to make repairs. Also, after erasing my hard disk and recovering my user data from Time Capsule). When I restart I don't get beyond a grey screen (with moving cursor). I can't install the update as obviously I need to restart in order to start the install process.
Info:
iMac (27-inch Mid 2010), Mac OS X (10.7.3)
Upon start up my screen goes to normal gray w/apple logo and spinner then goes black. Cursor is visible and still is moveable but nothing else. I safe booted and bar came up also but then back to black screen.Â
Info:
iMac, Mavericks upgrade
Recently my Mac Pro has been going to a black screen when idle for a while and I need to power off using the power button and restart. It's not set to ever go to sleep but if I use the sleep function under the Apple, it functions as it should, waking when I touch a key (although I don't let it sit for a while before I wake it). When it is in the black screen mode, it still is performing Time Machine backups.
View 7 Replies View RelatedEverytime I turn it on I get a black box asking to shut down or restart the mac. I have managed to get it to turn on to powersave and managed to update the software. Thought it might help but just made it worse - it won't boot up at all now past an apple symbol with a little swirly thingy underneath (I apologise now for my lack of intelligence when it comes to computers/knowledge/names of things!) The first time I managed to boot the computer up it came up with the grey screen and a little folder flashing between a face and a question mark which I assume meant it couldn't find anything but that appears to have gone away now. I bought this computer new from Apple about 2 - 3 years ago and no disks were provided with it.
View 3 Replies View RelatedDoes anyone else consistently experience a black screen and 'nothing' when they request a restart from XP side of a boocamped machine, but not the OSX side?
View 6 Replies View RelatedSo last night, my Macbook started to show a folder icon with a question mark on it when I tried to boot it up. I tried to restart a couple different ways, using the Install disc, and when nothing worked, decided to reinstall OS X entirely.
Well, after the first disk finished installing, it said to restart the computer and be prepared with disc 2. Unfortunately, after the restart, I just get a blank gray screen, while my optical drive makes short repetitive noises.
Any advice on how to get the reinstall to work right?
I took my laptop in yesterday because there was dust inside the screen and they replaced the whole screen and top. However, it now pops open when I pick it up. I'm a student, so it gets carried all over the place in my backpack and I can't have it popping open all the time. It's not upside down or anything, its just when I pick it up. I am leaving to go back to school in a week and I can't drive the 1.5 hours back to the mall again. What can I do? Duct tape?
Also, if I have a campus authorized retailer, can they do repairs?
