MacBook Pro :: Won't Restart/shutdown Black Screen & No Keyboard Backlight
Mar 30, 2012
My 2009 MBP would have problems shutting down or restarting. On a shutdown, it would appear to off, black screen and no lights, but if you tried pressing the power button nothing happened. I had to hold the power button to turn it completely, then press it again to startup.Restarts had the same behaviour, it would get to a black screen and I would have to hold the power button and then press it again to startup.I ended up taking this MBP back for another problem, and they replaced it with a 2011 MBP (since I had recurring logic board that failed a few times).Anyway, I swapped the SSD from my old mac into the new one, and I have the exact same behaviour!!Seems to be some corrupt settings or something. So I booted from a Mac installation disc, wiped my hard drive and reinstalled the OS, then I restored from Time Machine, and unticked the option to restore settings.I want to also add, that my backlit keyboard isn't working either.I tried resetting the SMC, but the power light on my charger didn't cycle orange/green, so I'm not sure if it worked. I tried multiple time, following Apple instructions.I also reset the PRAM, which did work.
Info:
MacBook Pro (17-inch, Late 2011), Mac OS X (10.7.3), 16GB RAM, OCZ Vertex 3 Max IOPS 240
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May 13, 2010
I was using firefox today (all I had open was facebook and gmail) and iCal was open in another space. All of the sudden my macbook screen went black, but the backlight was still on and the music was playing. I hit the space bar a few times and moved around the mouse and the screen came on for a second or 2, but then went black again. It wouldn't come back, so I had to hold down the power button. When it restarted, everything was normal, except that now the fan is going fast and loud, and my computer is getting hot with only firefox open to macrumors.
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Feb 3, 2012
Desktop restart shows flickering black/white screen, then black. Could not restart.
Info:
iPad 2, Mac OS X (10.6.6)
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May 13, 2012
I cant seem to make it shut down completely or re-start, it seems to be in sleep mode and wont wake up. When I try and restart it makes a sound like its trying to eject a disc (there is nothing in the cd drive).
Info:
MacBook Pro (15-inch Early 2008)
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Aug 29, 2014
Macbook Pro 15 inch
OS X 10.9.4
2.4 GHz Intel Cor i7
4 GB 1333 MHz DDR3
I have had my macbook pro for just over 2 years. About a week ago it started randomly giving me a blue striped, grey, or black screen. The fan pins up and won't stop and either the laptop shuts itself off or I have to force it off. When it restarts it is very slow and sometimes the fan kicks on and won't stop and the screen just stays white after the initial apple and spinning wheel screen, so I have force shut it down and try again. Other times it eventually loads and lets me in but everything responds slowly and takes some time to open.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Sep 11, 2010
I have a MacBook C2D 2GHz, 4gigs of ram from mid 2007. It has snow leo v. 10.6.4.
I cant remember when the problem appeared but maybe 6 months ago.
Every time the mac is rebootet or shutdown the screen goes black the sleep light stays on but I can hear the chime and cd drive make shot start up sound.
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May 4, 2012
I recently noticed that when I shutdown/restart my MBP, i get stuck in a gray screen with spining wheel. I can't remember if and what i instaled, but I know that this problem happens when I open up ITunes and keep showing up even when I close/force quit manually ITunes.
Info:Mac OS X (10.7.3)
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Sep 6, 2014
My mac wont on (goes to black screen) after a gray bar that usually shows after restart has been loaded. What should I do?I already tried the safe mode and it's not working ...
Info:
MacBook Pro, iOS 7.1.1
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Dec 3, 2014
I just having problem with starting my Macboook. First, at start screen (gray background with the apple logo) appears pink/red horizontal lines over all the screen. Then, when i'm using my computer, screen goes black for no reason and i need to force restart to turn on the Mac.I can't believe this is happening to a "HIGH QUALITY" expensive computer. This seems happening to 2011 Macbook Pros...
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Dec 2, 2014
I accidentally connected my wife's MacBook Air to my docking station at work today. Nothing seemed to happen so I undocked it and the computer displayed a black screen and I could see and move the cursor using the trackpad. I then tried shutting down by holding the power button for 5 seconds, 10 seconds, 1 min, etc. Nothing worked and it's stuck on the black screen so I can't use Yosemite's menu to shut down or restart. When I leave the computer idle for around a minute, the cursor disappears but it will reappear after pressing keys on the keyboard.
Info:
MacBook Air, OS X Yosemite (10.10.1)
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Jun 20, 2009
Recently my Mac Pro has been going to a black screen when idle for a while and I need to power off using the power button and restart. It's not set to ever go to sleep but if I use the sleep function under the Apple, it functions as it should, waking when I touch a key (although I don't let it sit for a while before I wake it). When it is in the black screen mode, it still is performing Time Machine backups.
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Jun 22, 2012
when occurs a suspension of hard drive activity, manually or after a period of inactivity, this suspension seems to be incomplete (a ventilator continue to run) therefore my mac (power-mac G5, OS 10.4.11) is unable to restart, no possible action from the keyboard (I must shut down and restart)
Info:
PowerMac G5, Mac OS X (10.4.4), & PowerBook (10.3.9)
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Apr 20, 2010
I have a MacBook Pro from December 2007. Currently, when I push the power button to start it up, it makes the initial sound (although sometimes this initial sound is abbreviated, like it's cut off mid sound) but it never sounds the follow-up majestic-type chime. Also, the screen remains black, and the keyboard is unresponsive (The Caps doesn't light up, for instance). The light on the front comes on faintly, but does not blink as in sleep mode. And the fan comes on as well, again faintly, not as in overdrive.
And I'm assuming this next part is coincidental but I'll relay it anyway: The first hiccup with this was yesterday when, in sleep mode, I pushed the front release button to open the MCP and then immediately afterward accidentally closed it again. Upon opening it for the second time the screen remained black. I manually shut it down holding the power button. After two or three times of turning it on and off manually, the majestic chime thing finally sounded and it booted properly. It worked fine then throughout the rest of the day when I would come back to it until last night when it failed again.
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Dec 4, 2014
I just bought a macbook pro, and I installed bootcamp and had everything running perfectly. I installed the drivers, and then I let windows 7 update while I went to sleep, when I woke up the macbook was turned off, then I tried to turn it on, and it sounded like it was about to boot up, but the screen is blank there is no cursor, it looks like it's not even on, and I think the keyboard is unresponsive because when I press caplocks it doesn't light up.
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Feb 8, 2009
Everytime I turn it on I get a black box asking to shut down or restart the mac. I have managed to get it to turn on to powersave and managed to update the software. Thought it might help but just made it worse - it won't boot up at all now past an apple symbol with a little swirly thingy underneath (I apologise now for my lack of intelligence when it comes to computers/knowledge/names of things!) The first time I managed to boot the computer up it came up with the grey screen and a little folder flashing between a face and a question mark which I assume meant it couldn't find anything but that appears to have gone away now. I bought this computer new from Apple about 2 - 3 years ago and no disks were provided with it.
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Jun 6, 2014
2011 15" macbook pro Start up to black screen 2011 15" macbook pro does the start up chime and apple screen, then to a black screen, mouse arrow is visible and keyboard lit.
Info:
MacBook Pro, iOS 7.1.1
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Apr 8, 2008
Does anyone else consistently experience a black screen and 'nothing' when they request a restart from XP side of a boocamped machine, but not the OSX side?
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Dec 1, 2010
I have a Macbook Pro (Newest gen.) and sometimes the keyboard backlight wont turn on. I suspect it to happen when I have had the Macbook on standby, but I don't know for sure if that is what does it.
Then i press the backlight-adjust buttons on the keyboard, this OSD-symbol turns up: http://peecee.dk/uploads/122010/Scre..._big_thumb.png
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Apr 4, 2008
Is there any fix to the keyboard backlight problem? My keyboard work only setting manually on. It won`t set keyboard lights on when it`s at the darkroom etc. Is there any fix for this problem?
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Feb 18, 2010
I have a macbook pro and the keyboard backlight turns on and off when i press the f,g,and v keys when I am in a dark room.
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May 30, 2010
In regards to a 2010 13" macbook pro's illuminated keyboard.
1.) Is there a way you can make the keyboard's backlight become brighter in low light situations?
2.) Is there a way for the backlit keyboard to turn off in lit rooms and turn on in dark rooms?
For some reason the backlit keyboard becomes dimmer in low light situations. I'm finding it really irritating. I have a feeling this is the way it is suppose to be so that the keyboard doesn't blind you. Any programs to hack the light sensor?
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Feb 26, 2012
Macbook Air 11inch 1.6Ghz Model
I have tried a SMC reset 3 times, I have tried deleted the plist file and I have tried the finger over the isight lens and nothing is working.
The buttons work fine and it increases and decreases on the screen, it is just there is NO LIGHT whatsoever!
I don't know what else to do and don't want to send my laptop off to get fixed if it is just a simple thing I can do.
Info:
MacBook Air, Mac OS X (10.7.3)
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Mar 29, 2012
My Macbook pro keyboard backlight not working since the first day I bought. F5 & F6 keys are working but the light didn't turn on... Is there any setting to change or?
Info:
Mac Pro, iOS 5.1
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Apr 2, 2012
For the first time last night, I was using my new 13" MBA ultimate and noticed the keyboard back light was not working. Is the some way it has been turned off, and if so how do I turn it back on?
Info:
MacBook Air, Mac OS X (10.7.2)
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Apr 5, 2012
I was surfing the web when my keyboard backlight started to fade on and offat somewhat regular intervals. After about a mintue or two of this, the backlight just went off all together. Now, when I press the F5 or F6 key to brighten or dim the keyboard, the keyboard backlight does not respond. The usual screen pop-up that shows how bright or dim the keys are no longer increases or decreases but shows the symbol of O with a slash through (like the no smoking symbol).
Info:
MacBook Pro, Mac OS X (10.7.3), 13 inch, Early 2011
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Sep 30, 2010
i am a teacher in a school where we have been told that every student must shut down each MacBook or iMac when finished. It is not unusual for 6-8 classes a day to do this. I have said putting the MacBooks to sleep would be better for them. Some of the laptops are taking 5 minutes to restart. Can't find data from Apple to support my concerns.
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Jun 25, 2008
It's been happening for a while now and I had hoped 10.5.3 would fix. When I choose to restart or shutdown, 90% of the time it hangs on grey screen after logging out and I have to hold down power button to shutdown. No apps hanging. Also have problem where when I open the cover to bring my MBA out of standby mode, I'll be presented with the logon screen. I'll type my password and my screen goes blank like it's gone back to sleep but the power light is fully lit. Have to close cover, wait till it goes on standby, then open cover to bring up password logon again. Should I reinstall OS X again?
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Feb 15, 2010
I'm unable to shut down or restart my Macbook Pro (10.6.2) the problem only occurs when I have two users logged in. I type username and password as requested and hit shutdown or return and it just does nothing, the username and password box remains on the screen. I have just run Disk Warrior through the machine to no avail.
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Mar 14, 2012
i buy Apple Macbook pro 13 inches and whenever i try to off it or restart it then i do not turn off,a gray screen comes and a circle start moving nothing more and then i hold power button to off it,but this is not the proper way to shutdown i am afraid if i daily use this method of shutdown then i lost my data?
Info:
Mac Pro, Mac OS X (10.7.3)
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Jul 1, 2012
MacBook Pro will not restart or shut down
Info:
MacBook Pro
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