MacBook :: Cracking On Casing
Jul 14, 2009
ive read that macbooks get cracks on the casing. i have a black macbook from 08 and its had the crack since about 2 months after i got it, i didnt do it. it kind of gradually turned into a crack and then a peice came off, if i brought it to a macstore, would they fix it even though i dont have insurance? I actually have 2 cracks, one that i didnt do and one that happened by accident, would they fix it if one of the 2 cracks was done accidentaly by me?
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May 31, 2009
ive got an 18 month old white SR MacBook, recently im getting quite a few cracks on the casing on the top (around the keyboard), what can i do to stop it cracking further and how much would apple likely charge me to get it fixed? (im in the uk and there are no apple stores near me!) As you can see i nthe pics below to the left hand side of the keyboard is where most of the 'crack' has happened, the whole 'line' actually peels away and pulls off and is literally the thin piece of plastic topping, similar is now starting to happen to the right side (which may not be viewable in the pictures)
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Oct 15, 2008
The new MacBook and MacBook Pro don't just want to impress you with their fancy new fabrication techniques, unibody designs and bolstered performance: they want to make you more honest, at least when it comes to reporting water damage. According to the service manuals, the new line of MacBooks include submersion sensors, designed to indicate if the laptops have been exposed to excessive levels of moisture and/or dropped in your toilet.
Phones, including Apple's own, have been fitted with these little stickers for years, but they're a rarity in laptops. You might want to think twice before you forget to mention the "used as a prop in an elaborate college drinking game" part on your next Applecare claim. [URL]
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Feb 6, 2012
Recently, the plastic casing around the screen of my Macbook OS X has chipped, and the piece has now been lost...
[URL]
Here is a rather blurred example of what I mean ^ About 5 months ago the plastic on my keyboard also chipped along the edge, and when taking it to apple, they said that it was just a design fault (this macbook is from 2009!) and they repaired it within 2 hours free of charge. I just wondered if it would be the same for the screen casing, as no other damage has happened technically. This just happened, it wasn't even an accident - I just opened up the lid and the little thing chipped off, no warning!
Info:
MacBook, Mac OS X (10.5.8)
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Jun 5, 2012
my 2009 macbook pro screen is signficantly seperated from the casing which is now starting to affect the laptops performance.Apple refuse to fix it as its older than 1 year and they say its been caused by me dropping it? Its never been dropped and lives in two cases! WHO DROPS A 2K LAPTOP WITHOUT REALISING?Apple genius was very rude when I took it to ask for some help, being a student I cant afford the repair quote they gave me. I don't see how a global company like apple just refuse to acknowledge how this is affecting not just a few isolated cases, but hundreds.According to the sale of goods act "If the retailer or manufacturer’s warranty has run out, the shop is often quick to say there is nothing they can do before attempting to sell you an extended warranty. This is misleading. If you buy something which should last 7 years but breaks down after a year and a day, you can still claim it was of poor quality in reference to the durability aspect."
Info:
MacBook Pro
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Dec 20, 2007
My Macbook Pro slipped off my legs and fell onto a carpeted floor today. The Superdrive looks bent along with the casing. I have applecare and want to take it to the store later. I'm wondering what the chances are that they will replace this for free and what I should be expecting to pay.
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Apr 10, 2009
i noticed this morning when i plugged in a (full size, ac powered) external harddrive that there were sparks generated between the aluminium casing of the macbook and the outer metal piece on the usb plug. If i rub the usb port along the aluminium then i can make sparks.
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Aug 17, 2010
I'm still waiting to get a MacBook because I don't think they should be breaking. I have other plastic laptops that lasted for years and never got a crack/chip once. Why does MacBook? Too much money to spend on something that you can't rely on in my opinion... I was thinking of getting a MacBook Pro but don't really wanna drop an extra 100-200 dollars to get a 500 GB harddrive like I would on the normal MacBook.
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Apr 26, 2009
I have a 2,1 White MacBook from 2007. Early last year, 2009, my casing cracked on the palmrest. I know this is an extremely common problem and the repairs are fully covered by Apple, regardless of warranty. My case also has a few of the hairline cracks near the exhaust vent and hinge.
I have yet to have these problems repaired. At first I just didn't feel like going to an Apple store. Now that the MacBook casing has changed to the unibody design, I wonder if the future repair will be affected for better or worse.
I have AppleCare for four years, until 2011.
Does anyone know how Apple is fixing these casing problems in 2010 now that the unibody MacBooks are out? I expect it is very likely that Apple has plenty of the old hardware on hand, but I would like to think I could get a very nice uMB upgrade for free, even if I need to wait longer to get it.
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Sep 16, 2009
I have the 13" White Macbook but wanna change it to the original black case. I wanted to purchase it on eBay. Is that possible or not? I want to get the black one but the white macbook I have already has Adobe CS4/Microsoft Office 2008/Final Cut installed and I dont want to lose those programs because I really need them for graphic design.
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Jun 24, 2010
I have blue stains or marks on my white Macbook casing. The problem seemed to lie in faulty plastic being used, amongst other reasons and excuses given. Some people had serious staining issues and received replacement casings. My Macbook is a 2010 release, either Week 1 or 13 (hard to see on back), serial number beginning W801.
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Nov 17, 2010
Does anyone else get like this small crack sound when they pick up their MacBook air?. Feels like the bottom plate is shifting a little... Or sounds like the screws are not tight enough... Anyways... Just wanted to know Of anyone else had this problem.
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Nov 29, 2010
is there is a solution for the cracking sound? well of course I could ask for a replacement but besides the cracking i dont have any problems with the ultimate 13": no screen issue, no wobbling, i even got the 9CDF screen, so maybe the next one would be with one of these issues?? I got a friend who has a screwdriver which fits my MBA but im not a technic-kind of guy, so i don't know if i should try to tighten the buttomplate to get rid of the cracking?
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Feb 26, 2009
Hey, my friends white MacBook has a crack on the bottom, I know this is quite common. But he was just wondering what he could do about it. Should he take it to Apple and see what they can do?
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Mar 24, 2009
I've read some posts about macbooks cracking near the palmrest area. Since I bought my macbook in May 2008, my macbook has developed a number of random cracks and chips. Here are some examples:
- About 2 inches of the bezel on the top left of the screen has peeled off after cracking.
- Again, about 2 inches of plastic cracked and peeled off near where the optical drive is.
- Horizontal crack on the top of the little indent to open the macbook
Unfortunately, there isn't an apple store near me so I can't really take it in to have them check it out. Does apple typically fix these for free? I'm a bit worried because I am extremely careful with the macbook yet these cracks and chips continue to show up. Given that there isn't an apple store near me, how exactly would I resolve this problem?
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Jul 10, 2009
Well I brought my white early 2009 MacBook to apple today because it is cracking at the hinge near the speakers. They told me that the cracking isn't under warranty. Is this true or is only the top case covered? I can post a pic soon. It runs the whole length of the inner part of the hinge.
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Sep 15, 2009
almost every time or at least 80% of the times i open my MACBOOK i hear a sound (kinda like a cracking noise) when opening it more than 90* angle, it seems it comes from the hinge on the left side, ohh and when it does that sound you can feel it, it is like if it gets stuck or something. Sorry i hope you guys can understand cause my english is really bad Is that NORMAL!?? it doesnt really bother me, but if that can give me a problem ahead on the road i better try to fix it now... OHH and theres no APPLESTORE near, i dont even know if it exist a applestore in PR , so i cant go there and have them check it...
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Jan 13, 2010
I'm a happy Mac user and always have been. I recieved a 2006 13 in White MacBook for my birthday a couple of years ago, and it's been working really well. One thing I've noticed since about a half a year ago is the casing coming off. It will come off on small strips around the edges. What's causing this and how can I get it fixed? Someone told me that if you take it to the Mac store, you can have the casing fixed for free because it's a defect and that's why they moved to unibody models. Is this true? The same person also told me that they'll only fix it if it's on the side facing closest to you. If it's on the other sides with the ports and the cd player, they won't do anything about it/charge you to get it fixed?
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Aug 29, 2010
This is solved, scroll down for pictures and maybe some useful information!
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Nov 17, 2010
On random movements or just when putting pressure on it while typing, my 13 MBA makes light cracking noises which I'm sure are coming from the tiny bolts that run all along the sides of the bottom.
I know some have reported to make creaking noises, but mine isn't at that stage... yet.
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Feb 8, 2009
i have, in the past, had my macbook's palm rest crack. I brought it into apple, and was happy to have it replaced, free of charge. Recently, the plastic cracked again, this time in a new place. The plastic border above the screen; more particularly the area directly above the indents that come out to help separate the screen from the keyboard. I'm not sure if this is covered by Apple's policy with cracked palmrests. Any advice or help is appreciated of course. If you think Apple won't help me, would it be risky to use an adhesive to hold the plastic down, as it's near the screen?
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May 25, 2009
I took my Macbook into the Apple store yesterday, to be repaired for a few cracks i had on it. Looking at the Repair descriptions, I have noticed there a few extra thing the genius must have noticed, and included to be repaired, these are:
Item Number: 922-8285, Description: Housing, Bottom case, Amount Due: �0.00
Item Number: 922-8383, Description: Display Bezel, Amount Due: �0.00
Item Number: B661-5075, Description: Top Case W/Keyboard Assy Wht-GBR, Amount Due: �0.00
Item Number: S1491LL/A, Description: Hardware Repair-Level 2, Amount Due: �0.00
Does that mean that I will be getting the whole case, trackpad and keyboard included repaired, or will they just give me a whole new case. I was also told that there was a few hairline cracks around the screen bezel, I could not see them but according to the genius they where there so he included that to be repaired also. How long do repairs usually take, as i have my dissertation due on Friday, and would like my computer back by then.
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Sep 1, 2009
Last night I noticed about 8 little hairline cracks on the bottom side of my unibody hinge when I turned it in the light just right. They are small, but they are definitely cracks in the hinge. I'm rather irritated since the machine is essentially a desktop replacement and has only ever traveled to work with me 10-20 times, if that. The machine is absolutely pristine otherwise. If I make an appointment at the Genius Bar to have this replaced, what can I expect them to replace? Do they have to replace the entire display/clamshell/hinge/lid as one piece? I REALLY don't like the idea of them replacing the whole entire thing because the one I have is great with no bowing and the display is fantastic, and I have a feeling I'll end up with something lesser if I send it off. Also I am worried they will somehow blame it on me since Apple seems to be pretty crappy about warrantying hinge issues...
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Sep 11, 2009
i have been putting this off as i got told apple will most likely not fix it but do you think they will ill have to go to an authorized service provider as there is not apple store here.http://www.youtube.com/watch?v=TA1ihGuGrTsand that sound is not made by it been on that stand as it does it while on the table i only used to stand to life it up for the camera.
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Feb 25, 2010
I was just wondering because my current MacBook is cracking left right and centre and I haven't even done anything to it. Cracks on the palm rest, the sides, the bottom, the bezel and now even the hinge, pretty bad. I am looking for a new laptop for various other reasons and I was going to get the 13" pro because I really don't like the white MacBooks anymore, but I'm really strapped for cash and I was wondering if I should maybe get the white unibody, only problem is I would hate to buy it and then have it crack just like this one has.
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Jun 13, 2010
I know from reading on here the edges cracking off macbooks was a common issue (mine's from Nov 2007) - I was just wondering if anyone had managed to get it repaired for free outside of warranty? I was considering getting a new macbook in August but if I can get the edges repaired I might go for a new iPhone or iPad instead.
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Jun 26, 2010
I'm in the market to buy my first MacBook pro 15" pretty soon and I want to get a case for it. Since the aluminum helps absorb heat from the internals, will a full coverage case cause it to heat up faster and ultimately overheat the laptop? Thanks.
Also has anyone ever had the X Gear Shadow carbon fiber case? Can you give me a quick review?
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Mar 5, 2008
As anyone else noticed a "creeking/cracking" noise when opening and closing their MBA? I have babied my MBA ever since I got it, no drops or dents, and then one day it started making a creeking and cracking in the lower right hand corner of the screen (next to the hinge). Is anyone else experiencing this? Has anyone come up with a solution to eliminate the noise?
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Feb 1, 2009
my macbook started to crack below the right palm rest right on the seem between the inner and outter material. It broke off, resulting in a 3-4 inch gap right along the edge. The piece that broke off is very, very thin. My left palm rest has started doing the very same a few weeks ago... I also have noticed that a friend of mine with a white macbook has the same problem. Is this some sort of recognized defect? Like would I be able to go to an Apple store and have it replaced? If so, would the mac genius be able to transfer everything as is from my current macbook to my next one (AKA all passwords saved and everything, only difference is the hardware?)
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Aug 23, 2009
it's not really a long story, i have a macbook i got in feb. 2007 i paid 1299 for it, (not like it matters, but it's kinda why im annoyed lol) Well, i was carrying it today, and realized that the plastic by the vent i guess? it's on the bottom of the case near the back edge. so anyway, it is cracking, but not from outside it. it just runs straight across. Will apple help me even though I have no applecare? This seems like a manufacturer's defect to me, but i was hoping macrumors' collective knowledge would have a scenario or someone has been through this before. I'm getting pics ASAP!
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