MacBook :: Cracking Near The Palmrest Area
Mar 24, 2009
I've read some posts about macbooks cracking near the palmrest area. Since I bought my macbook in May 2008, my macbook has developed a number of random cracks and chips. Here are some examples:
- About 2 inches of the bezel on the top left of the screen has peeled off after cracking.
- Again, about 2 inches of plastic cracked and peeled off near where the optical drive is.
- Horizontal crack on the top of the little indent to open the macbook
Unfortunately, there isn't an apple store near me so I can't really take it in to have them check it out. Does apple typically fix these for free? I'm a bit worried because I am extremely careful with the macbook yet these cracks and chips continue to show up. Given that there isn't an apple store near me, how exactly would I resolve this problem?
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Mar 10, 2009
So on my Macbook C2D 2.16, 2 gig ram ,7200 rpm hd, superdrive GMA950 (not that it matters but I know how we all like specs round here ^^) I have developed a lovely little crack in the palmrest
Now I don't mind looking at it one bit but in the long term will I have any problems by not getting it fixed? (eg catches having nothing to sit on so keyboard scratches screen).
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Oct 3, 2009
The other day while using my MBP, I heard a 'pop' sound as I lifted my palm off the palmrest. I could duplicate the sound by pushing on the middle of the right palmrest. Turns out it is coming from the battery compartment door!
After it happened again, I determined it was when I had the slider door open and cool breeze was coming in. The cooler temps make metals contract and the fit wasn't so good apparently. Now I have a piece of thin cardboard sitting between the HD and the battery door to keep my sanity.
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Nov 4, 2009
On my second macbook and notice a difference in this one as opposed to the first one (although in all fairness i didn't use my first one all that much as i had to return it because of bad vibrations). I have no programs running and all I'm doing is lightly browsing the web (craigslist, macrumors, gamefaqs). My temps are 42C and approx. 1801rpm. I think this is normal, but my palmrest really warms up. Not to the point I can not use the notebook...just wondering if this is normal...
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Feb 23, 2010
I have just been using my MacBook Pro for 2 hours, 9400M, and 2.8GHZ. The macbook pro seems to be overheating. The temperatures on iStat are:
CPU: 59 Degrees
Enclosure: ~ 40 Degrees
If I use 9600M GT, the temperature goes up to 64 - 68. The left palm rest is VERY HOT for both 9400M and 9600M GT.
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Apr 26, 2009
I have a 2,1 White MacBook from 2007. Early last year, 2009, my casing cracked on the palmrest. I know this is an extremely common problem and the repairs are fully covered by Apple, regardless of warranty. My case also has a few of the hairline cracks near the exhaust vent and hinge.
I have yet to have these problems repaired. At first I just didn't feel like going to an Apple store. Now that the MacBook casing has changed to the unibody design, I wonder if the future repair will be affected for better or worse.
I have AppleCare for four years, until 2011.
Does anyone know how Apple is fixing these casing problems in 2010 now that the unibody MacBooks are out? I expect it is very likely that Apple has plenty of the old hardware on hand, but I would like to think I could get a very nice uMB upgrade for free, even if I need to wait longer to get it.
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Aug 13, 2009
Just wanted to let my fellow macbook/pro fans out there that this palmrest rocks! I installed it on my MBP 13 and the color matching is 99% perfect and you can barely tell it's an add on. This also came with a trackpad protector. The build on this thing is spectacular, I highly recommend it. I bought it at MicroCenter for 19.99. The only thing I'm looking for now is a bottom skin/protector. I won't buy the invisible shield on basis that it's too expensive and I'm not going to hose down my laptop to put it on.
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Aug 30, 2009
The whole typing level surface (track-pad, palmrests, keyboard) are all acting like they're the trackpad button. If I rest my palms on the palmrest, it's registered as a click. If I press the keys any harder than super lightly as I type, it's a click. The issue is much worse when my laptop is on my lap as opposed to a hard flat surface. Sometimes, I seem to lose total control. I'll be using the trackpad to navigate around my monitor, and it will act as though I'm constantly clicking (following links, dragging icons around, etc). It's getting REALLY irritating. I know I'll most likely end up having to make the journey to the Apple Store, but I thought I'd try here first just to see if anyone at least has an idea of what could be causing this.
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May 24, 2008
A couple months back, I noticed that the right palmrest of my unibody MacBook had a collection of fine scratches, like someone brushed it with steel wool (it can only be see in certain lighting conditions though). At first I thought that one of my siblings had caused the scratches by wearing a metal bracelet while borrowing my MacBook. However, more recently I've noticed that the left palmrest also now has the same type of scratches.
Since I discovered the first scratches I've been careful to make sure that anyone who uses my MacBook takes off any jewelry that might scratch it so I'm sure that that's not the cause. Otherwise I can only think that maybe the moisture or occasional sweat from my hands has reacted in some way with the aluminum. Seems weird but I don't know what else to think. I didn't think aluminum would wear easily either but could that be it? Any ideas would be appreciated.
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Feb 27, 2010
I have been lurking around the forum for quite some time. I decided to pick up a macbook pro today because I was able to get a pretty good educational discount. I have the 15" MacBook Pro top end with the matte screen. Everything seems perfect right now. However, even when the volume is at 50%, and I play something that has bass in it, the RIGHT palm rest shakes/vibrates a lot, and you can feel it. It is a tad bit annoying.
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Dec 8, 2009
I have a new Unibody White Macbook and can see that the palmrest may scratch if used whilst wearing a watch or if someone uses it wearing bracelets.
I live in the UK and wondered if there are any clear palmrest covers to prevent scratching? Either via ebay or otherwise?
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May 18, 2010
my Applecare finally expired in January '10. Just before it expired, I had the palmrest/keyboard/trackpad replaced (among other things) for the THIRD time due to the well-known cracking issue. Now that it's expired, I notice that yet again there's a chip missing out of the lower right corner of the palmrest. I know that the newer palmrest/keyboard/trackpad (with the iTunes controls on the F-keys) from the later Macbooks is backward-compatible with mine. Are they any more or less durable than the palmrest from the late 2006 models?
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Jul 14, 2009
ive read that macbooks get cracks on the casing. i have a black macbook from 08 and its had the crack since about 2 months after i got it, i didnt do it. it kind of gradually turned into a crack and then a peice came off, if i brought it to a macstore, would they fix it even though i dont have insurance? I actually have 2 cracks, one that i didnt do and one that happened by accident, would they fix it if one of the 2 cracks was done accidentaly by me?
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Aug 17, 2010
I'm still waiting to get a MacBook because I don't think they should be breaking. I have other plastic laptops that lasted for years and never got a crack/chip once. Why does MacBook? Too much money to spend on something that you can't rely on in my opinion... I was thinking of getting a MacBook Pro but don't really wanna drop an extra 100-200 dollars to get a 500 GB harddrive like I would on the normal MacBook.
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Nov 17, 2010
Does anyone else get like this small crack sound when they pick up their MacBook air?. Feels like the bottom plate is shifting a little... Or sounds like the screws are not tight enough... Anyways... Just wanted to know Of anyone else had this problem.
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Nov 29, 2010
is there is a solution for the cracking sound? well of course I could ask for a replacement but besides the cracking i dont have any problems with the ultimate 13": no screen issue, no wobbling, i even got the 9CDF screen, so maybe the next one would be with one of these issues?? I got a friend who has a screwdriver which fits my MBA but im not a technic-kind of guy, so i don't know if i should try to tighten the buttomplate to get rid of the cracking?
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Feb 26, 2009
Hey, my friends white MacBook has a crack on the bottom, I know this is quite common. But he was just wondering what he could do about it. Should he take it to Apple and see what they can do?
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Jul 10, 2009
Well I brought my white early 2009 MacBook to apple today because it is cracking at the hinge near the speakers. They told me that the cracking isn't under warranty. Is this true or is only the top case covered? I can post a pic soon. It runs the whole length of the inner part of the hinge.
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Sep 15, 2009
almost every time or at least 80% of the times i open my MACBOOK i hear a sound (kinda like a cracking noise) when opening it more than 90* angle, it seems it comes from the hinge on the left side, ohh and when it does that sound you can feel it, it is like if it gets stuck or something. Sorry i hope you guys can understand cause my english is really bad Is that NORMAL!?? it doesnt really bother me, but if that can give me a problem ahead on the road i better try to fix it now... OHH and theres no APPLESTORE near, i dont even know if it exist a applestore in PR , so i cant go there and have them check it...
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Aug 29, 2010
This is solved, scroll down for pictures and maybe some useful information!
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Nov 17, 2010
On random movements or just when putting pressure on it while typing, my 13 MBA makes light cracking noises which I'm sure are coming from the tiny bolts that run all along the sides of the bottom.
I know some have reported to make creaking noises, but mine isn't at that stage... yet.
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Feb 8, 2009
i have, in the past, had my macbook's palm rest crack. I brought it into apple, and was happy to have it replaced, free of charge. Recently, the plastic cracked again, this time in a new place. The plastic border above the screen; more particularly the area directly above the indents that come out to help separate the screen from the keyboard. I'm not sure if this is covered by Apple's policy with cracked palmrests. Any advice or help is appreciated of course. If you think Apple won't help me, would it be risky to use an adhesive to hold the plastic down, as it's near the screen?
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May 25, 2009
I took my Macbook into the Apple store yesterday, to be repaired for a few cracks i had on it. Looking at the Repair descriptions, I have noticed there a few extra thing the genius must have noticed, and included to be repaired, these are:
Item Number: 922-8285, Description: Housing, Bottom case, Amount Due: �0.00
Item Number: 922-8383, Description: Display Bezel, Amount Due: �0.00
Item Number: B661-5075, Description: Top Case W/Keyboard Assy Wht-GBR, Amount Due: �0.00
Item Number: S1491LL/A, Description: Hardware Repair-Level 2, Amount Due: �0.00
Does that mean that I will be getting the whole case, trackpad and keyboard included repaired, or will they just give me a whole new case. I was also told that there was a few hairline cracks around the screen bezel, I could not see them but according to the genius they where there so he included that to be repaired also. How long do repairs usually take, as i have my dissertation due on Friday, and would like my computer back by then.
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May 31, 2009
ive got an 18 month old white SR MacBook, recently im getting quite a few cracks on the casing on the top (around the keyboard), what can i do to stop it cracking further and how much would apple likely charge me to get it fixed? (im in the uk and there are no apple stores near me!) As you can see i nthe pics below to the left hand side of the keyboard is where most of the 'crack' has happened, the whole 'line' actually peels away and pulls off and is literally the thin piece of plastic topping, similar is now starting to happen to the right side (which may not be viewable in the pictures)
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Sep 1, 2009
Last night I noticed about 8 little hairline cracks on the bottom side of my unibody hinge when I turned it in the light just right. They are small, but they are definitely cracks in the hinge. I'm rather irritated since the machine is essentially a desktop replacement and has only ever traveled to work with me 10-20 times, if that. The machine is absolutely pristine otherwise. If I make an appointment at the Genius Bar to have this replaced, what can I expect them to replace? Do they have to replace the entire display/clamshell/hinge/lid as one piece? I REALLY don't like the idea of them replacing the whole entire thing because the one I have is great with no bowing and the display is fantastic, and I have a feeling I'll end up with something lesser if I send it off. Also I am worried they will somehow blame it on me since Apple seems to be pretty crappy about warrantying hinge issues...
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Sep 11, 2009
i have been putting this off as i got told apple will most likely not fix it but do you think they will ill have to go to an authorized service provider as there is not apple store here.http://www.youtube.com/watch?v=TA1ihGuGrTsand that sound is not made by it been on that stand as it does it while on the table i only used to stand to life it up for the camera.
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Feb 25, 2010
I was just wondering because my current MacBook is cracking left right and centre and I haven't even done anything to it. Cracks on the palm rest, the sides, the bottom, the bezel and now even the hinge, pretty bad. I am looking for a new laptop for various other reasons and I was going to get the 13" pro because I really don't like the white MacBooks anymore, but I'm really strapped for cash and I was wondering if I should maybe get the white unibody, only problem is I would hate to buy it and then have it crack just like this one has.
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Jun 13, 2010
I know from reading on here the edges cracking off macbooks was a common issue (mine's from Nov 2007) - I was just wondering if anyone had managed to get it repaired for free outside of warranty? I was considering getting a new macbook in August but if I can get the edges repaired I might go for a new iPhone or iPad instead.
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Apr 24, 2009
A couple months back, I noticed that the right palmrest of my unibody MacBook had a collection of fine scratches, like someone brushed it with steel wool (it can only be see in certain lighting conditions though). At first I thought that one of my siblings had caused the scratches by wearing a metal bracelet while borrowing my MacBook. However, more recently I've noticed that the left palmrest also now has the same type of scratches. Since I discovered the first scratches I've been careful to make sure that anyone who uses my MacBook takes off any jewelry that might scratch it so I'm sure that that's not the cause. Otherwise I can only think that maybe the moisture or occasional sweat from my hands has reacted in some way with the aluminum. Seems weird but I don't know what else to think. I didn't think aluminum would wear easily either but could that be it?
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Mar 5, 2008
As anyone else noticed a "creeking/cracking" noise when opening and closing their MBA? I have babied my MBA ever since I got it, no drops or dents, and then one day it started making a creeking and cracking in the lower right hand corner of the screen (next to the hinge). Is anyone else experiencing this? Has anyone come up with a solution to eliminate the noise?
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