MacBook :: White SR Cracking On Casing On The Top (around Keyboard)
May 31, 2009
ive got an 18 month old white SR MacBook, recently im getting quite a few cracks on the casing on the top (around the keyboard), what can i do to stop it cracking further and how much would apple likely charge me to get it fixed? (im in the uk and there are no apple stores near me!) As you can see i nthe pics below to the left hand side of the keyboard is where most of the 'crack' has happened, the whole 'line' actually peels away and pulls off and is literally the thin piece of plastic topping, similar is now starting to happen to the right side (which may not be viewable in the pictures)
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Jul 14, 2009
ive read that macbooks get cracks on the casing. i have a black macbook from 08 and its had the crack since about 2 months after i got it, i didnt do it. it kind of gradually turned into a crack and then a peice came off, if i brought it to a macstore, would they fix it even though i dont have insurance? I actually have 2 cracks, one that i didnt do and one that happened by accident, would they fix it if one of the 2 cracks was done accidentaly by me?
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Feb 26, 2009
Hey, my friends white MacBook has a crack on the bottom, I know this is quite common. But he was just wondering what he could do about it. Should he take it to Apple and see what they can do?
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Sep 16, 2009
I have the 13" White Macbook but wanna change it to the original black case. I wanted to purchase it on eBay. Is that possible or not? I want to get the black one but the white macbook I have already has Adobe CS4/Microsoft Office 2008/Final Cut installed and I dont want to lose those programs because I really need them for graphic design.
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Jun 24, 2010
I have blue stains or marks on my white Macbook casing. The problem seemed to lie in faulty plastic being used, amongst other reasons and excuses given. Some people had serious staining issues and received replacement casings. My Macbook is a 2010 release, either Week 1 or 13 (hard to see on back), serial number beginning W801.
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May 25, 2009
I took my Macbook into the Apple store yesterday, to be repaired for a few cracks i had on it. Looking at the Repair descriptions, I have noticed there a few extra thing the genius must have noticed, and included to be repaired, these are:
Item Number: 922-8285, Description: Housing, Bottom case, Amount Due: �0.00
Item Number: 922-8383, Description: Display Bezel, Amount Due: �0.00
Item Number: B661-5075, Description: Top Case W/Keyboard Assy Wht-GBR, Amount Due: �0.00
Item Number: S1491LL/A, Description: Hardware Repair-Level 2, Amount Due: �0.00
Does that mean that I will be getting the whole case, trackpad and keyboard included repaired, or will they just give me a whole new case. I was also told that there was a few hairline cracks around the screen bezel, I could not see them but according to the genius they where there so he included that to be repaired also. How long do repairs usually take, as i have my dissertation due on Friday, and would like my computer back by then.
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Jun 13, 2010
I know from reading on here the edges cracking off macbooks was a common issue (mine's from Nov 2007) - I was just wondering if anyone had managed to get it repaired for free outside of warranty? I was considering getting a new macbook in August but if I can get the edges repaired I might go for a new iPhone or iPad instead.
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Jan 13, 2010
I'm a happy Mac user and always have been. I recieved a 2006 13 in White MacBook for my birthday a couple of years ago, and it's been working really well. One thing I've noticed since about a half a year ago is the casing coming off. It will come off on small strips around the edges. What's causing this and how can I get it fixed? Someone told me that if you take it to the Mac store, you can have the casing fixed for free because it's a defect and that's why they moved to unibody models. Is this true? The same person also told me that they'll only fix it if it's on the side facing closest to you. If it's on the other sides with the ports and the cd player, they won't do anything about it/charge you to get it fixed?
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Feb 26, 2009
I just bought a brand new Nvidia Macbook White from Amazon. Love it so far. One problem,and I will post a pic, there is a small nick on the top left corner of the casing of the screen. Its noticeable but otherwise the computer is great,no keyboard flex that I can see or any other cosmetic issues. Would it be worth it to go through the whole Amazon exchange for just this issue with no guarantee that the replacement would be any better?
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Oct 18, 2007
My desk is very colour co-ordinated. I have a black and white contrast thing going on (black Macbook, black display, white cables, white 360). I need an external keyboard and mouse. First I looked to Apple, but the new Bluetooth keyboard is Aluminum to match the new iMacs, which would look rubbish. Does anyone know of a white Bluetooth keyboard? Preferably small-ish.
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Oct 15, 2008
The new MacBook and MacBook Pro don't just want to impress you with their fancy new fabrication techniques, unibody designs and bolstered performance: they want to make you more honest, at least when it comes to reporting water damage. According to the service manuals, the new line of MacBooks include submersion sensors, designed to indicate if the laptops have been exposed to excessive levels of moisture and/or dropped in your toilet.
Phones, including Apple's own, have been fitted with these little stickers for years, but they're a rarity in laptops. You might want to think twice before you forget to mention the "used as a prop in an elaborate college drinking game" part on your next Applecare claim. [URL]
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Feb 6, 2012
Recently, the plastic casing around the screen of my Macbook OS X has chipped, and the piece has now been lost...
[URL]
Here is a rather blurred example of what I mean ^ About 5 months ago the plastic on my keyboard also chipped along the edge, and when taking it to apple, they said that it was just a design fault (this macbook is from 2009!) and they repaired it within 2 hours free of charge. I just wondered if it would be the same for the screen casing, as no other damage has happened technically. This just happened, it wasn't even an accident - I just opened up the lid and the little thing chipped off, no warning!
Info:
MacBook, Mac OS X (10.5.8)
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Jun 5, 2012
my 2009 macbook pro screen is signficantly seperated from the casing which is now starting to affect the laptops performance.Apple refuse to fix it as its older than 1 year and they say its been caused by me dropping it? Its never been dropped and lives in two cases! WHO DROPS A 2K LAPTOP WITHOUT REALISING?Apple genius was very rude when I took it to ask for some help, being a student I cant afford the repair quote they gave me. I don't see how a global company like apple just refuse to acknowledge how this is affecting not just a few isolated cases, but hundreds.According to the sale of goods act "If the retailer or manufacturer’s warranty has run out, the shop is often quick to say there is nothing they can do before attempting to sell you an extended warranty. This is misleading. If you buy something which should last 7 years but breaks down after a year and a day, you can still claim it was of poor quality in reference to the durability aspect."
Info:
MacBook Pro
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Oct 22, 2010
For some reason, my old white Apple USB keyboard does not work as expected when plugged into my MacBook Pro (15", Mid-2010)
The keys themselves work fine, but the volume and eject keys do nothing. Also, in iTunes, when I tried to rename a playlist, whenever I'd hit the apostrophe key (') iTunes would select a different playlist or device instead of typing out the character.
Is there a way to make the keyboard work properly?
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Jun 23, 2009
i got the keyboard [URL] i want to know whats the best why to clean it as the white keys are starting to go like a black color.
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Apr 21, 2012
How can I safely clean my iMac keyboard? The white keys look disgusting.
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Dec 20, 2007
My Macbook Pro slipped off my legs and fell onto a carpeted floor today. The Superdrive looks bent along with the casing. I have applecare and want to take it to the store later. I'm wondering what the chances are that they will replace this for free and what I should be expecting to pay.
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Apr 10, 2009
i noticed this morning when i plugged in a (full size, ac powered) external harddrive that there were sparks generated between the aluminium casing of the macbook and the outer metal piece on the usb plug. If i rub the usb port along the aluminium then i can make sparks.
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Mar 15, 2008
By "shiny" i mean spots on the keys and trackpad getting shiny and oily looking. I know the black macbook does, and almost all other laptops, but does the white macbook get like this?
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May 17, 2009
I am new to the forum and am new to Macs in general. My first Mac (a 350Mhz B&W G3) I bought 2 years ago and only used it a handful of times. I'm mostly a PC user. But anyhow here is the issue. I recently bought a G4 Mac Mini (1.25Ghz,512Mb,40Gb) off the bay knowing it had an issue with the USB ports. So I researched as much as possible about the problem prior to making the purchase. I'm a pretty tech savvy guy and figured it would be fun. But this has got me at my wits end. It has OS X Tiger on it and when you start it up it starts the "Welcome" in a billion languages movie, then it shows the the "Tiger getting started screen".
After that it immediately pops up with a white screen of a keyboard that says one is not connected. My keyboard for this is an Apple wired aluminum one with white keys (just bought it about 4 months ago and can confirm it WORKS). My spare keyboard is an Apple B&W G3 keyboard and also can confirm it WORKS. I have two spare mice that I use for these kind of projects. One is a wireless Logitech "Cordless Optical Mouse for Notebooks" and the other is a Microsoft wired "notebook optical mouse 3000" model 1049. So, yes I switched them around on USB ports, nothing. I tried the PMU reset about 10 times, nothing. I replaced the CR2032 battery with a fresh one, nothing. So, I got curious....I have a USB LED light meant to clip on the screen of a notebook to illuminate the keyboard. I plugged it in and guess what it works! I also have a Thermaltake USB 80mm fan sitting on my desk as a fan to cool me off, it has a rheostat on it to adjust intensity. I plugged it in and tunred it all the way up and it worked just as good as it does on my HP desktop.
So it seems it isn't a lack of power from these USB ports, it seems that maybe a controller meant to communicate with a mouse/keyboard just went deaf,dumb and blind. Am I right to assume that when you plug in a keyboard or mouse the PC/Mac sends a signal telling the peripheral to "turn on"? Cause it seems it isn't doing that. The LED light and fan don't need confirmation to turn on, they just need power....so they turn on. but my Keyboard and mouse don't do anything. I though it might have been Tiger (possibly?) so I removed the HDD and plugged in a wiped Hitachi 100Gb (2.5") and put in my Mac OS X 10.5 "Retail" disc in to see if it would change it's behavior. With the HDD blank it booted successfully into the Leopard disc and went right into the "choose main language" screen. Nothing, neither my keyboard or mouse worked at all.
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Aug 13, 2009
the new alu wireless keyboards feature a rwd, play/pause and fwd button on the keys F7, F8 and F9.
Since I have the previous version, the white fullsize bt-keyboard, I was wondering if it is possible to somehow map these features so that they work with my keyboard?
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Aug 17, 2010
I'm still waiting to get a MacBook because I don't think they should be breaking. I have other plastic laptops that lasted for years and never got a crack/chip once. Why does MacBook? Too much money to spend on something that you can't rely on in my opinion... I was thinking of getting a MacBook Pro but don't really wanna drop an extra 100-200 dollars to get a 500 GB harddrive like I would on the normal MacBook.
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Apr 26, 2009
I have a 2,1 White MacBook from 2007. Early last year, 2009, my casing cracked on the palmrest. I know this is an extremely common problem and the repairs are fully covered by Apple, regardless of warranty. My case also has a few of the hairline cracks near the exhaust vent and hinge.
I have yet to have these problems repaired. At first I just didn't feel like going to an Apple store. Now that the MacBook casing has changed to the unibody design, I wonder if the future repair will be affected for better or worse.
I have AppleCare for four years, until 2011.
Does anyone know how Apple is fixing these casing problems in 2010 now that the unibody MacBooks are out? I expect it is very likely that Apple has plenty of the old hardware on hand, but I would like to think I could get a very nice uMB upgrade for free, even if I need to wait longer to get it.
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Nov 17, 2010
Does anyone else get like this small crack sound when they pick up their MacBook air?. Feels like the bottom plate is shifting a little... Or sounds like the screws are not tight enough... Anyways... Just wanted to know Of anyone else had this problem.
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Nov 29, 2010
is there is a solution for the cracking sound? well of course I could ask for a replacement but besides the cracking i dont have any problems with the ultimate 13": no screen issue, no wobbling, i even got the 9CDF screen, so maybe the next one would be with one of these issues?? I got a friend who has a screwdriver which fits my MBA but im not a technic-kind of guy, so i don't know if i should try to tighten the buttomplate to get rid of the cracking?
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Mar 24, 2009
I've read some posts about macbooks cracking near the palmrest area. Since I bought my macbook in May 2008, my macbook has developed a number of random cracks and chips. Here are some examples:
- About 2 inches of the bezel on the top left of the screen has peeled off after cracking.
- Again, about 2 inches of plastic cracked and peeled off near where the optical drive is.
- Horizontal crack on the top of the little indent to open the macbook
Unfortunately, there isn't an apple store near me so I can't really take it in to have them check it out. Does apple typically fix these for free? I'm a bit worried because I am extremely careful with the macbook yet these cracks and chips continue to show up. Given that there isn't an apple store near me, how exactly would I resolve this problem?
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Jul 10, 2009
Well I brought my white early 2009 MacBook to apple today because it is cracking at the hinge near the speakers. They told me that the cracking isn't under warranty. Is this true or is only the top case covered? I can post a pic soon. It runs the whole length of the inner part of the hinge.
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Sep 15, 2009
almost every time or at least 80% of the times i open my MACBOOK i hear a sound (kinda like a cracking noise) when opening it more than 90* angle, it seems it comes from the hinge on the left side, ohh and when it does that sound you can feel it, it is like if it gets stuck or something. Sorry i hope you guys can understand cause my english is really bad Is that NORMAL!?? it doesnt really bother me, but if that can give me a problem ahead on the road i better try to fix it now... OHH and theres no APPLESTORE near, i dont even know if it exist a applestore in PR , so i cant go there and have them check it...
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Aug 29, 2010
This is solved, scroll down for pictures and maybe some useful information!
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Nov 17, 2010
On random movements or just when putting pressure on it while typing, my 13 MBA makes light cracking noises which I'm sure are coming from the tiny bolts that run all along the sides of the bottom.
I know some have reported to make creaking noises, but mine isn't at that stage... yet.
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