MacBook :: Casing Cracked On The Palmrest / Requires Repair?
Apr 26, 2009
I have a 2,1 White MacBook from 2007. Early last year, 2009, my casing cracked on the palmrest. I know this is an extremely common problem and the repairs are fully covered by Apple, regardless of warranty. My case also has a few of the hairline cracks near the exhaust vent and hinge.
I have yet to have these problems repaired. At first I just didn't feel like going to an Apple store. Now that the MacBook casing has changed to the unibody design, I wonder if the future repair will be affected for better or worse.
I have AppleCare for four years, until 2011.
Does anyone know how Apple is fixing these casing problems in 2010 now that the unibody MacBooks are out? I expect it is very likely that Apple has plenty of the old hardware on hand, but I would like to think I could get a very nice uMB upgrade for free, even if I need to wait longer to get it.
I took my MacBook Pro on holiday with me to do some work whilst away, and I have acquired an unwanted crack down the side of my screen.
It doesn't cause any problems with my viewing as the majority of it is offscreen on the black boarder, however whenever I catch a glimpse of it in my periphery it breaks my heart a little bit- no-one wants a huge crack on the thing they love the most.
Shall I get it repaired? If so, how much, where would be best/cheapest?
One of my employes dropped something on my new MacBook pro it dented the outside and cracked the screen. I was checking to see if anyone new the cost of repair. Also would it help any to by AppleCare I know it doesn't cover accidental but i am just checking on what I need to do.
So on my Macbook C2D 2.16, 2 gig ram ,7200 rpm hd, superdrive GMA950 (not that it matters but I know how we all like specs round here ^^) I have developed a lovely little crack in the palmrest
Now I don't mind looking at it one bit but in the long term will I have any problems by not getting it fixed? (eg catches having nothing to sit on so keyboard scratches screen).
I've read some posts about macbooks cracking near the palmrest area. Since I bought my macbook in May 2008, my macbook has developed a number of random cracks and chips. Here are some examples:
- About 2 inches of the bezel on the top left of the screen has peeled off after cracking. - Again, about 2 inches of plastic cracked and peeled off near where the optical drive is. - Horizontal crack on the top of the little indent to open the macbook
Unfortunately, there isn't an apple store near me so I can't really take it in to have them check it out. Does apple typically fix these for free? I'm a bit worried because I am extremely careful with the macbook yet these cracks and chips continue to show up. Given that there isn't an apple store near me, how exactly would I resolve this problem?
The other day while using my MBP, I heard a 'pop' sound as I lifted my palm off the palmrest. I could duplicate the sound by pushing on the middle of the right palmrest. Turns out it is coming from the battery compartment door!
After it happened again, I determined it was when I had the slider door open and cool breeze was coming in. The cooler temps make metals contract and the fit wasn't so good apparently. Now I have a piece of thin cardboard sitting between the HD and the battery door to keep my sanity.
On my second macbook and notice a difference in this one as opposed to the first one (although in all fairness i didn't use my first one all that much as i had to return it because of bad vibrations). I have no programs running and all I'm doing is lightly browsing the web (craigslist, macrumors, gamefaqs). My temps are 42C and approx. 1801rpm. I think this is normal, but my palmrest really warms up. Not to the point I can not use the notebook...just wondering if this is normal...
Just wanted to let my fellow macbook/pro fans out there that this palmrest rocks! I installed it on my MBP 13 and the color matching is 99% perfect and you can barely tell it's an add on. This also came with a trackpad protector. The build on this thing is spectacular, I highly recommend it. I bought it at MicroCenter for 19.99. The only thing I'm looking for now is a bottom skin/protector. I won't buy the invisible shield on basis that it's too expensive and I'm not going to hose down my laptop to put it on.
The whole typing level surface (track-pad, palmrests, keyboard) are all acting like they're the trackpad button. If I rest my palms on the palmrest, it's registered as a click. If I press the keys any harder than super lightly as I type, it's a click. The issue is much worse when my laptop is on my lap as opposed to a hard flat surface. Sometimes, I seem to lose total control. I'll be using the trackpad to navigate around my monitor, and it will act as though I'm constantly clicking (following links, dragging icons around, etc). It's getting REALLY irritating. I know I'll most likely end up having to make the journey to the Apple Store, but I thought I'd try here first just to see if anyone at least has an idea of what could be causing this.
ive read that macbooks get cracks on the casing. i have a black macbook from 08 and its had the crack since about 2 months after i got it, i didnt do it. it kind of gradually turned into a crack and then a peice came off, if i brought it to a macstore, would they fix it even though i dont have insurance? I actually have 2 cracks, one that i didnt do and one that happened by accident, would they fix it if one of the 2 cracks was done accidentaly by me?
I'm planning on running bootcamp win 7 on my MBP. Would it possible for me to use a cracked version win 7 successfully? or does it have to be authentic? Just trying to clear up this issue before I start anything.
The plastic part connecting the screen and the keyboard in my MBP has a crack! i don't know were it comes from, i have never droped it or mishandled my computer in any way. Will a repair be covered by the warranty?
i tried to make a post that was long and detailed but it did not take for some reason so i will try to make this one short and to the point.
bought a new MBP 2.5 (about 4 months ago) right before the 2.66 with the price drop was released.
had various issues and had to swap it out 3 times which my new local store had no problem doing. so i finally got a machine with no defects and working perfectly. was very happy.
the other day i had it sitting on the coffee table on with the screen open, i picked it up to move it a few inches and heard a loud CRACK. now my screen goes back further than it should and it slightly tilted to the left. the gap between screen and body is slightly larger on the right side than the left.
i had planned on purchasing apple care towards years end as i have done with the last 6 machines i have owned in the past. i am going to take it into the genius bar for replacement or repair but am afraid they are going to say i broke it somehow... i treat this thing like a baby and there is no reason the hinges should have cracked from just picking it up and moving it while open. it is still working, but i can not deal with the thought that the hinges are now weakened and are definitely going to break eventually (sooner than later now that this has happened) not to mention the gaps between screen and body and being a bit crooked. also, if i open it past 90 degrees, it falls all the way back to the point where it finally catches, which is a lot further than it used to retract. the hinges are definitely more loose and not as tight as they should be. i have never had more issues with a model in my life until i bought this unibody.
so what are your thoughts? what i am really worried about is them saying i broke it somehow and not honoring the repair or replacement (which is not the case) or when i do purchase applecare towards the end of the year that this will be noted and if not fixed properly or replaced then they will not honor the repair if it actually completely breaks. as i think it will eventually if i do not have something done about it ASAP. (if it is noted on the account when i bring it in today or tomorrow) i have never picked up one of my macs with screen opened to have the hinges snap (being only a few months old)
A few days ago I posted about a bit scratch that appeared out of nowhere on my brand new iPad, now this: Spilt tiny quantity, maybe 3 ml, of coke onto the case of my mbp and little of it drained into the bottom edge of the trackpad. It became unresponsive and made only a dull click for the next 15 mins. Whilst tapping harder to see if I could get a click out of it (it ofc happened whilst doing something important) the glass of the track pad cracked beneath my finger. Wasn't even tapping that hard.
A couple months back, I noticed that the right palmrest of my unibody MacBook had a collection of fine scratches, like someone brushed it with steel wool (it can only be see in certain lighting conditions though). At first I thought that one of my siblings had caused the scratches by wearing a metal bracelet while borrowing my MacBook. However, more recently I've noticed that the left palmrest also now has the same type of scratches.
Since I discovered the first scratches I've been careful to make sure that anyone who uses my MacBook takes off any jewelry that might scratch it so I'm sure that that's not the cause. Otherwise I can only think that maybe the moisture or occasional sweat from my hands has reacted in some way with the aluminum. Seems weird but I don't know what else to think. I didn't think aluminum would wear easily either but could that be it? Any ideas would be appreciated.
I have been lurking around the forum for quite some time. I decided to pick up a macbook pro today because I was able to get a pretty good educational discount. I have the 15" MacBook Pro top end with the matte screen. Everything seems perfect right now. However, even when the volume is at 50%, and I play something that has bass in it, the RIGHT palm rest shakes/vibrates a lot, and you can feel it. It is a tad bit annoying.
The new MacBook and MacBook Pro don't just want to impress you with their fancy new fabrication techniques, unibody designs and bolstered performance: they want to make you more honest, at least when it comes to reporting water damage. According to the service manuals, the new line of MacBooks include submersion sensors, designed to indicate if the laptops have been exposed to excessive levels of moisture and/or dropped in your toilet.
Phones, including Apple's own, have been fitted with these little stickers for years, but they're a rarity in laptops. You might want to think twice before you forget to mention the "used as a prop in an elaborate college drinking game" part on your next Applecare claim. [URL]
Recently, the plastic casing around the screen of my Macbook OS X has chipped, and the piece has now been lost...
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Here is a rather blurred example of what I mean ^ About 5 months ago the plastic on my keyboard also chipped along the edge, and when taking it to apple, they said that it was just a design fault (this macbook is from 2009!) and they repaired it within 2 hours free of charge. I just wondered if it would be the same for the screen casing, as no other damage has happened technically. This just happened, it wasn't even an accident - I just opened up the lid and the little thing chipped off, no warning!
my 2009 macbook pro screen is signficantly seperated from the casing which is now starting to affect the laptops performance.Apple refuse to fix it as its older than 1 year and they say its been caused by me dropping it? Its never been dropped and lives in two cases! WHO DROPS A 2K LAPTOP WITHOUT REALISING?Apple genius was very rude when I took it to ask for some help, being a student I cant afford the repair quote they gave me. I don't see how a global company like apple just refuse to acknowledge how this is affecting not just a few isolated cases, but hundreds.According to the sale of goods act "If the retailer or manufacturer’s warranty has run out, the shop is often quick to say there is nothing they can do before attempting to sell you an extended warranty. This is misleading. If you buy something which should last 7 years but breaks down after a year and a day, you can still claim it was of poor quality in reference to the durability aspect."
So my macbook's wrist pad (right side) has been cracked for awhile now. Started out with a small crack, then growing almost 4cm and then snapping off part of the plastic. I tried superglueing it back on (im resourceful ) but it didn't hold. Now I have a 4cm long piece of plastic missing from my wrist pad, and crusty superglue residue left where my wrist goes.
The left side is starting to crack as well, although, not as bad.
Figured I would ask here before I take it to the apple store:
What will all need to be replaced? Will just the wrist pad be replaced or is it attached to the keyboard
My macbook pro screen just cracked in two different spots basically where my fingers were touching it as I was rying to close it, The screen and the base were very hot, will this be covered by Apple ?
my Applecare finally expired in January '10. Just before it expired, I had the palmrest/keyboard/trackpad replaced (among other things) for the THIRD time due to the well-known cracking issue. Now that it's expired, I notice that yet again there's a chip missing out of the lower right corner of the palmrest. I know that the newer palmrest/keyboard/trackpad (with the iTunes controls on the F-keys) from the later Macbooks is backward-compatible with mine. Are they any more or less durable than the palmrest from the late 2006 models?
My Macbook Pro slipped off my legs and fell onto a carpeted floor today. The Superdrive looks bent along with the casing. I have applecare and want to take it to the store later. I'm wondering what the chances are that they will replace this for free and what I should be expecting to pay.
i noticed this morning when i plugged in a (full size, ac powered) external harddrive that there were sparks generated between the aluminium casing of the macbook and the outer metal piece on the usb plug. If i rub the usb port along the aluminium then i can make sparks.
ive got an 18 month old white SR MacBook, recently im getting quite a few cracks on the casing on the top (around the keyboard), what can i do to stop it cracking further and how much would apple likely charge me to get it fixed? (im in the uk and there are no apple stores near me!) As you can see i nthe pics below to the left hand side of the keyboard is where most of the 'crack' has happened, the whole 'line' actually peels away and pulls off and is literally the thin piece of plastic topping, similar is now starting to happen to the right side (which may not be viewable in the pictures)
My MBP recently had a bunch of problems with the logic board and speakers. I brought it into the Apple Store (on Monday) and they gave me the option of them sending it into a repair center, or them repairing it locally in store. I requested that they sent out just because I was curious to see how long it would take. To my surprise, my MBP arrived, fixed and as good as new on my doorstep today. That's amazingly fast for sending it out to a offsite repair center. The repair center is in Philadelphia. I live in Maine. You do the math. When I've had things repaired locally in the Apple Store it's taken weeks to repair instead of days because they need to order the parts.
Anyways, the point of this thread was to suggest to people that they choose the offsite repair option. It's amazingly fast, and it saved me a trip to the Apple Store (they shipped my MBP directly to my house).
Let's start a thread of damaged but working MBPs! I'm sure this has been done before, but let's start a new one. Cracked, dented, damaged screens... Let's see some pics. Who has the worst damaged but working MBP?
I am going to buy my first mac when they release the arrandale MBPs. I will get the 13", I was wondering about applecare, lets say I cracked my screen on the corner and I can see everything else fine, but not the corner, how would they fix it? Send me a new one, or change the screen? I guess, what I am trying to ask is, if I break it, but it is still usable; will they replace it or fix the broken part?
