App Store :: Trying To Update App But Asking To Sign In To Another Unknown Account ID
Apr 24, 2012
I have the app store icon in my dock indicating that an app has an update. I click the app in the the update section and another window appears telling me I have updates for other accounts and that I need to sign into that accound to update applications for that account. The email address for that account is unknown to me. I am not aware of anyone having hacked my account, but it is in the back of my mind naturally that this has occurred. I have changed password on my account so far. I cannot delete the update from the app store even though I have deleted the iphone app from my itunes list.
While i update iPhoto to new version 9.2.3, the App Store always appears that, To update this application, signin to the account you used to purchase it.
I went to run some updates and found a copy of Angry Birds, bought with an ID attached to a Russian email address. I didn't recognise it, so it looks pretty dodgy.Â
Info: MacBook Pro (15-inch Mid 2009), Mac OS X (10.7.4)
This morning I start up the Mac App Store and see there are 2 updates available. One for an application I know I have, the other for an application I do not have installed on my system. Clicking "Update All" spins and does nothing.It looks to be attempting to download the update for the application I do have. When I manually click on the application I do not, to see what is going on a App Store login comes up with the "Enter the Apple ID you've used to purchase this app." I have seen another post saying this is due to installing non authorized Mac App Store applications then how can i know which app is connected with this update? It has this update for this application, not installed, never was and will not either go away or process the real update. I have restarted, cleared out the cache. OS X 10.7.2
having difficulty with accessing app store account since updating to 10.7.3Â Cant see my purchased apps or get into my account pages since i updated to 10.7.3 this morning also struggles with updates page.
Have just upgraded my macbook to Lion. I logged into the app store, bought, downloaded and installed Lion no problem.
After upgrade I returned to the app store to download ibooks author. I can find ibooks author but when I try and install the app I have to sign in and I get a "connection failed" error message.
The same happens in iTunes when I try and view my account - "The network connection failed"Â
I can access the internet with no problems - including secure sites. I can access software update with no problems.Â
I have made no changes to my network settings - could sign in and download apps before upgrade, unable to after upgrade.
I recently got hired into a Tech position and inherited the current iMac machine running Mac OS X Lion 10.7.3 (now updated to .4 build). I was in the process of De-Personalizing the machine from the previous person who worked in this office, but when I proceeded to try and install some important updates for Final Cut X and entered my Apple ID and Password, I was given an Unknown Error dialog box. Hitting OK I then noticed the 'Unknown Error (4), please try again later' dialog box. This is rather frustrating.Â
I was wondering if the reason it is not working is because the versions of the programs where purchased under a different Apple ID (the previous employee who worked here). Â
Recently I had my Macbook pro reformatted back to factory conditions. After downloading all the software updates I tried to log into the iTunes store, but everytime I get the message " We could not complete your iTunes Store request. An Unknown error occurred (-54)" Â
I am able to connect to the iTunes store itself and look around and preview songs. but I can't log in to my account. I have the latest version of iTunes, and I haven't altered any settings in iTunes, so I'm confused as to why I am receiving this error message. Â
The other discussions and trouble shooting pages referencing the error (-54) seem to all talk about ipod sync issues or not being able to access the store in general.
Info: MacBook Pro (13-inch Mid 2010), Mac OS X (10.6.8)
I've getting the error, "We could not complete your purchase" followed by "unknown error". When I click "Store", "Sign Out", nothing happens. When I click "Store", "View My Account", nothing happens. I opened iTunes, logged out of my account and then closed it. I then open the Mac App Store and I'm still logged in, get the error, and am unable to log out.
I'm trying to run iTunes Match and it simply stalls at stage 1. Yes, I believe I've tried the fixes listed in other places where this seems to have been an ongoing issue since launch - and not all of these work for the people there, either. These include removing stoping and starting Match, stopping and starting Genius, stopping and starting Genius and Match, moving the iTunes Library files and reimporting them as new libraries and so on. Nothing is working for me.Â
I run iTunes match and it matches "most" of my songs and then stalls. I've left it for days to see how long the stall is and it never clears.Over the last few days' stops and starts, it's matched as follows:
iTunes frequently also can't access the iTunes Store or comes up with unknown errors.this is an entirely new music library. I set up my Mac from scratch a few months ago with a new SSD. My music library had a lot of old files sampled at low bit rates - I was re-ripping to flac for my hifi, so I decided to re-rip to iTunes as well at the same time (my previous iTunes Match had lots of stuff it couldn't match, but was uploaded at a low bit rate since that was all that was available). My network connection is wired and I have very good broadband (cable) speed.
I have OS 10.7.4 running on a Intel mac tower, I have an Apple account (that works fine for the iTune store, on my iPad), but when I click on the either of the links; Sign In, or Account in the App Store app on my mac nothing happens? I have also tried the same options in the menus but with the same result? .
Info: Apple Store app on the mac., Mac OS X (10.7.4)
why can i not sign into the app store. i can sign into support discussions, but when i try to sign into the app store i never get a text field to enter my user name and password
It appears that I'm unable to sign-in to the App Store. The place is well found under the apple sign and in the dashboard and both respond well to all demands except for the 'sign-in'. None of my other 5 Apple computers render this problem.  The actual computer is a MacPro4,1, Quad-Core Intel xeon, 16 Gb Memory and Boot ROM version MP41.0081.808. All software inclusive OS X 10.7.3 811D50d) is actual and up to date.Â
Info: iMac24, iMac20, MacPro, Mac OS X (10.7), + some old PCs
I cannot sign in to app store with correct ID and password. I am hundred percent sure that they're correct. I've tried like srsly more than 20 times but it's not working. There is no problem with internet connection.
Every time I open iTunes on my Mac a message comes up asking me if I want to sign in to the iTunes Store. 99.9% of the time I don't but when I delete the message, it reappears every ten seconds or so. I can't see any way of stopping the message from appearing.
Whenever I am trying to sign in Mac App Store, a message saying "connection failed" will show up. I have no problem signing in itunes with my Apple ID, so I know my details are correct. Internet connection works just fine over ethernet, with firewall turned off and there's no other third party app (little snitch) or antivirus program which may restrict the network access from Mac App Store. I restored the OS from internet few days back because of a kernel error. Now I need to sign in Mac App Store to download my iLife applications.
