OS X V10.7 Lion :: Cannot Sign Into App Store
Apr 12, 2012
It appears that I'm unable to sign-in to the App Store. The place is well found under the apple sign and in the dashboard and both respond well to all demands except for the 'sign-in'. None of my other 5 Apple computers render this problem.  The actual computer is a MacPro4,1, Quad-Core Intel xeon, 16 Gb Memory and Boot ROM version MP41.0081.808. All software inclusive OS X 10.7.3 811D50d) is actual and up to date.Â
Info:
iMac24, iMac20, MacPro, Mac OS X (10.7), + some old PCs
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May 25, 2012
Have just upgraded my macbook to Lion. I logged into the app store, bought, downloaded and installed Lion no problem.
After upgrade I returned to the app store to download ibooks author. I can find ibooks author but when I try and install the app I have to sign in and I get a "connection failed" error message.
The same happens in iTunes when I try and view my account - "The network connection failed"Â
I can access the internet with no problems - including secure sites. I can access software update with no problems.Â
I have made no changes to my network settings - could sign in and download apps before upgrade, unable to after upgrade.
Info:
MacBook, Mac OS X (10.7.4)
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Apr 6, 2012
When I open the App store I cannot sign on !! When clicking on the sign on option nothing happens!
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Jun 20, 2012
why is my app store sign in saying connection failed?
Info:MacBookPro, iOS 5.1.1
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Apr 8, 2012
I have trouble signing into the app store on my macbook pro. Why is this? I have internet connection and I have authorized my computer in itunes.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jun 3, 2012
I have OS 10.7.4 running on a Intel mac tower, I have an Apple account (that works fine for the iTune store, on my iPad), but when I click on the either of the links; Sign In, or Account in the App Store app on my mac nothing happens? I have also tried the same options in the menus but with the same result? .
Info:
Apple Store app on the mac., Mac OS X (10.7.4)
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Jun 10, 2012
why can i not sign into the app store. i can sign into support discussions, but when i try to sign into the app store i never get a text field to enter my user name and password
Info:MacBookPro, Mac OS X (10.6.8)
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Apr 3, 2012
for some reason i cant sign in my app store on my mac air.
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Jun 29, 2012
Mac App store will not allow me to sign in so I can't purchase or update app's...it has worked before? I have done all updates for Mac...
Info:iMac, Mac OS X (10.7.4)
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Feb 15, 2012
How do I sign up to take the private classes I paid for?
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Apr 28, 2012
Even though I've now reset the password again, I keep getting the "Sign in Required" box. This is when I'm trying to install an app.
Info:
iMac, App Store
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Apr 28, 2012
why can't I sign in to view my purchases in the app store.Im unable to click the sign in button... button does not work.
Info:MacBookPro, Mac OS X (10.7.3)
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Sep 2, 2014
I cannot sign in to app store with correct ID and password. I am hundred percent sure that they're correct. I've tried like srsly more than 20 times but it's not working. There is no problem with internet connection.
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Feb 25, 2012
i am not able to sign in my app store..when i click on sign in nothing happens
Info:
MacBook Pro, Mac OS X (10.6.8)
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Apr 24, 2012
I have the app store icon in my dock indicating that an app has an update. I click the app in the the update section and another window appears telling me I have updates for other accounts and that I need to sign into that accound to update applications for that account. The email address for that account is unknown to me. I am not aware of anyone having hacked my account, but it is in the back of my mind naturally that this has occurred. I have changed password on my account so far. I cannot delete the update from the app store even though I have deleted the iphone app from my itunes list.
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Jun 2, 2012
Every time I open iTunes on my Mac a message comes up asking me if I want to sign in to the iTunes Store. 99.9% of the time I don't but when I delete the message, it reappears every ten seconds or so. I can't see any way of stopping the message from appearing.
Info:
iMac, Mac OS X (10.6.8), wireless keyboard
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Jun 14, 2012
Whenever I am trying to sign in Mac App Store, a message saying "connection failed" will show up. I have no problem signing in itunes with my Apple ID, so I know my details are correct. Internet connection works just fine over ethernet, with firewall turned off and there's no other third party app (little snitch) or antivirus program which may restrict the network access from Mac App Store. I restored the OS from internet few days back because of a kernel error. Now I need to sign in Mac App Store to download my iLife applications.
Info:
MacBook Pro, Mac OS X (10.7.4)
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Dec 26, 2009
when i attempt to sign in to iTunes, or create a new account (current ver (9.0.2) i get the following error message. We could not complete your iTunes Store request. A unknown error occurred (-9813). There was an error in the iTunes store, please try again later. I can sign in via my iPod over the same wifi connection and via my brother-in-law's Powerbook, why is my MBP refusing to sign in?
I've searched high and low for the error code -9813 and can find no documentation anywhere. It has been doing this since yesterday and the error fires as soon as it attempts to connect to the server however the store content (pre-login) all loads fine i.e. adverts etc within iTunes.
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May 16, 2012
I reported the problem to Apple Support via email. but their responses were unhelpful and had no new information.The suggestion for a fee based call to Apple technical support is insulting. Why would I pay for a call to fix a problem in your portal to sell me software? Also, it is in Apple's best interest to address this; as it stands I can not upgrade to OSX Lion because it is only delivered via the App Store! Am I to throw my Mac Pro out of the window? Is this how Apple provides support to their loyal customers?How long are Apple products supported these days?When I started to use Macs (1991), they had a great reputation, because everything was backward compatible.
The life cycle of Macs has become very short indeed for a very expensive product.After 21 years I may switch to PC (can't believe I am writing this). IF I can not get a Mac that can run processor and graphics intensive tasks anymore, then I have really no choice. I am not buying a two year old Mac Pro at exorbitant prices to run Autodesk Maya (for complex and very high res rendering) when I can run the software on a PC faster and at less than half the cost.Is Apple really abandoning the professional in favor of becoming a consumer electronics company?
Info:
Mac Pro, Mac OS X (10.6.8)
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May 28, 2012
I guess some kind of sign (wiifi required or over 50MB) could be easier to chose apps to download it when we don't have wiifi
Info:
iPhone 3GS, iOS 5.1
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May 28, 2012
While i update iPhoto to new version 9.2.3, the App Store always appears that, To update this application, signin to the account you used to purchase it.
Info:
MacBook Pro, Mac OS X (10.7.4)
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Jun 5, 2014
I have a Macbook Air 13'' running OS X 10.9.3.
When i try to sign into icloud via system preferences i get the msg "Unable to sign in because of a problem communicating with icloud".
I am unable to access app store too.
Info:
MacBook Air, OS X Mavericks (10.9.3)
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May 31, 2012
How to use Mac OS X Package Maker to code sign .pkg files for AppStore Submission? .pkg file is created too easily but how to code sign it for AppStore submission?
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Mar 31, 2012
I added my e-mail details on the mail and now i am not able to sign out.
Info:
MacBook Pro
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May 9, 2012
i cannot sign into facetime
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Feb 3, 2012
ohw can i sight out form mail?
Info:
MacBook Pro
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May 30, 2012
my macbook pro froze so shut it down by holding the power button, now when i try to restart it i get a prohibited sign instead of the apple logo. any way to fix it?
Info:
MacBook Pro (15-inch 2.53 GHz)
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Feb 18, 2012
I am having trouble with my FaceTime on my Mac. Awhile back, I changed my Apple ID's email address and deleted my old one, and now FaceTime won't give me the option to sign in with my new address.
Info:
MacBook Pro, Mac OS X (10.7.2)
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Mar 23, 2012
I'd like to use my smart card to sign my emails with outllook, but I can't see the certificate from outlook. I've installed device drivers and opensc, and I can use the smard card from firefox.
Info:
MacPro, Mac OS X (10.5.7)
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Mar 25, 2012
Is there some security phenomenon that will not allow me to copy and paste my PW into the slot/space for Password, when I try and signin to Apple forums. The allocated space where I would normally paste my PW does not show anything being pasted,, and I have also used Paste in the menu area , and even tried dragging my PW into this area, to no avail. Of course, I can type it in manually,, however, my PW is strong,, and generated, and find it very arduous to type in.Perhaps a 10.7 feature?
Info:
iMac, Mac OS X (10.7), Mid 2011
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