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ITunes :: Why Can't I Log Into Account, Unknown Error Occurred (-54)


Recently I had my Macbook pro reformatted back to factory conditions. After downloading all the software updates I tried to log into the iTunes store, but everytime I get the message " We could not complete your iTunes Store request. An Unknown error occurred (-54)"  

I am able to connect to the iTunes store itself and look around and preview songs. but I can't log in to my account. I have the latest version of iTunes, and I haven't altered any settings in iTunes, so I'm confused as to why I am receiving this error message.  

The other discussions and trouble shooting pages referencing the error (-54) seem to all talk about ipod sync issues or not being able to access the store in general.

Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.6.8)


View 1 Replies (Posted: Apr 10, 2012)

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