App Store :: Cannot Sign In Mac But ITunes Works Just Fine
Jun 14, 2012
Whenever I am trying to sign in Mac App Store, a message saying "connection failed" will show up. I have no problem signing in itunes with my Apple ID, so I know my details are correct. Internet connection works just fine over ethernet, with firewall turned off and there's no other third party app (little snitch) or antivirus program which may restrict the network access from Mac App Store. I restored the OS from internet few days back because of a kernel error. Now I need to sign in Mac App Store to download my iLife applications.
Info:
MacBook Pro, Mac OS X (10.7.4)
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May 25, 2012
Have just upgraded my macbook to Lion. I logged into the app store, bought, downloaded and installed Lion no problem.
After upgrade I returned to the app store to download ibooks author. I can find ibooks author but when I try and install the app I have to sign in and I get a "connection failed" error message.
The same happens in iTunes when I try and view my account - "The network connection failed"Â
I can access the internet with no problems - including secure sites. I can access software update with no problems.Â
I have made no changes to my network settings - could sign in and download apps before upgrade, unable to after upgrade.
Info:
MacBook, Mac OS X (10.7.4)
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Apr 13, 2012
On 6 th April my BT homehub2 updated it's firmware and that's when the problems started. Broadband went down completely and powerlineadapters adapters for bt vision fried. After 2 telephone support calls we eventually got the home hub reset and connected to broadband. Bt supplied two new powerlineadapters and bt vision is now working. Laptop, iPhones and iPad (and bt vision) all connect fine and work completely well.Â
My iMac running OS X 10.7.3, appears to work in that it connects no problem to home hub and when you run diagnostics it says your Internet connection appears to be working normally... However I cannot get a web page to load - I have tried chrome, Firefox and safari. The bizarre thing is using Outlook I can send and receive email, also my apple devices are still syncing via the iCloud - that would suggest that the iMac is indeed connecting wirelessly to the router and sending and receiving data - just no web pages at all - also it can't connect to things like iTunes store or apples app store... Everything was working fine until the firmware update! Â
Also may/may not be related but when I log in now I always have to manually connect to router, it always connects fine but it used to do it automatically, also recently upgraded to Lion and I have my doubts there too?Â
Info:
iMac, Mac OS X (10.7.3)
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Jun 2, 2012
Every time I open iTunes on my Mac a message comes up asking me if I want to sign in to the iTunes Store. 99.9% of the time I don't but when I delete the message, it reappears every ten seconds or so. I can't see any way of stopping the message from appearing.
Info:
iMac, Mac OS X (10.6.8), wireless keyboard
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Dec 26, 2009
when i attempt to sign in to iTunes, or create a new account (current ver (9.0.2) i get the following error message. We could not complete your iTunes Store request. A unknown error occurred (-9813). There was an error in the iTunes store, please try again later. I can sign in via my iPod over the same wifi connection and via my brother-in-law's Powerbook, why is my MBP refusing to sign in?
I've searched high and low for the error code -9813 and can find no documentation anywhere. It has been doing this since yesterday and the error fires as soon as it attempts to connect to the server however the store content (pre-login) all loads fine i.e. adverts etc within iTunes.
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Apr 21, 2007
Just as of 20 minutes ago, I was able to type, but then for no reason, my computer can't type. The strange thing is that when I use the control click, use the mouse, or use the f keys, it works just fine. I used onyx to clean my computer, which didn't work. I restarted my computer, which didn't work, and I tried to go into the Keyboard/Mouse panel, but then System Preferences quit for no reason.
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Jan 9, 2011
I have had my mac book 4 months, and it fell from my couch and cracked the case around charging port, computer works fine, just doesn't charge. Apple store says I need new logic board, how could such a short fall result in such a costly fix, couldn't it be the DC input board?
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Mar 13, 2009
Does anyone know of one that actually works? I've tried a couple and after pasting in the XML location of my calendar, they don't do anything.
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Nov 1, 2007
I'm having a strange issue after upgrading to Leopard. When I try to open certain pages in Safari it instantly gives me the "Safari can?t find the server" message. When I try to open the same page in Firefox at the same time it opens normally. For many pages (like this one) Safari is working fine. My connection seems good and this is happening on reliable sites (currently Safari won't open apple.com).
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Oct 3, 2008
The Airport Card in my 2008 MBP 17" seems to work intermittently, sometimes when waking from sleep or restarting it shows up as "Airport Card not installed". Other times it will switch on fine. I phoned AppleCare (I have 3yr) and they made me reset the PRAM & SMC, which initially worked, but now it back to it's old tricks of not working. Not sure what to do, don't really want to send my MBP off for a week.
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Sep 23, 2009
I have searched this forum and the internet. My number pad on the right side of my keyboard works with everything EXCEPT the calculator. What did I do? cannot find anything anywhere to address just that. The numbers work fine everywhere else.
I did all the jumps to make sure on the system pref and the mouse off, holding my tongue just right and jumping five times...hitting the option key five times, the fn button and the clear button. the number work everywhere but on the calculator.
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May 15, 2012
I bought a MacBook Air in November 2011 so I haven't even had it a full year. It does fine when it is plugged in but it has just stopped charging.
Info:
MacBook Air
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Jun 7, 2012
I'm running Lion on my 27 inch iMac, after rebooting everything runs good for a short while. Then for some reason when I try to open an application like iPhoto, or iTunes, or and external hard drive the system freezes up.I can still open up a browser such as Safari, or Firefox, but no applications not even the Finder. Yesterday, I ran a new Lion when rebooting my system but that didn't help. From the utilities I repaired the Mac drive.
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Jun 20, 2012
why is my app store sign in saying connection failed?
Info:MacBookPro, iOS 5.1.1
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Dec 5, 2010
I don't get this. My mom's white MacBook (Intel IGP model) showed an X across the battery like it doesn't work, so I bought her a new battery for it. However, I installed the new battery and it still shows an X but it actually does work. I figured it out by accident. I thought maybe I bought a bad battery. I tripped over the magsafe and the MB stayed on... confused, I am now here. Not finding much about this.
What causes OS X to display an X across the battery icon? Doesn't this usually mean the battery is ruined? When pushing the button on the bottom of the battery, it shows five LEDs as it's fully charged and working. I unplugged it several times, and the MB stays on.
It also reduces the screen brightness and seems to go into battery power saving settings when unplugged. So how do I get OS X to see the battery? It must be charging properly as it's not hot or bulging or anything at all.
The problem is simply that it's not showing the battery information at all as though there were no battery plugged into the MacBook. But it works as though it's plugged in and all is normal?
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Dec 15, 2006
I found this iBook in my dad's attic at his business. He said he had bought when they released and planned on using it for financial stuff, but figured his Windows laptop would do better. It was in its box BTW, not collecting dust.
Anyways, it's out of warranty and it's specs are:
1.07 GHz PowerPC G4
768 MB DDR SDRAM
Combo drive
12" screen
30GB HD
The combo drive is not fun. It takes a good push, no shove, into the slot for it to go in. It reads it fine and all, and can burn CD's, but pulling it out is plain horrible. I can't just take it and pull it out, I have to have my dad hold the iBook, and I grab the CD and pull it out. The CD ends up having deep scratches and is unreadable from then on. What do I do? Replace it? Or is it repairable?
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Jun 29, 2009
i have a problem with my bootcamp. I had installed all of the drivers and everything works fine excepts the wireless connection which is very slow. I had internet connection but it is very very slow and thats not right... i installed the 2.1 drivers from my Mac Disc. Any suggestions how to fix this ?
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Nov 11, 2009
So I have a macbook pro 2.66 ghz, purchased in august 2009, and recently i have been experiencing the trackpad missing a couple taps when i try to click on something. i sometimes restart it and uncheck and recheck the tap to click in settings, but it eventually does the same thing.
I found this update at apple.com: URL
Which perfectly describes what im experiencing. Unfortunately this install is not for my "computer".
Is there anyway I can override the notice?? and if anyone has experienced the same thing, what did u do to fix it? Since it happens every now and then, i feel like if i were to take it to the genius bar they would just laugh at me...
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Aug 10, 2006
bought another (have one already) HP laserjet2100 with 600N network card exactly the same as an old one I had which works fine when connected to tiger macbook pro intel and old G4 with 9.2.2However when put new printer into ethernet network at first could not see printer but this was sorted using HP Direct and assigning IP adress on Intel mac. Howver when I print I get code on first page followed by masses of blank pages.To solve this I downloaded ghost and gimp printers and managed to get it to print.However quality is really poor when compared to old printes fonts are jagged etc. Any ideas to get it up to speed with exactly same machine?
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Mar 18, 2010
I've got a G5. After a short while I turn on the computer, the computer will freeze.If I boot in Safe mode the computer is working fine. I removed few items from the start up,I used disk utilities to verify and repair permissions, but no it keeps freezing when I start up normally.
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Mar 31, 2012
After restarting, Safari suddenly doesn't load any webpages. It shows all the top sites in the favorites area and actually updates some to the most recent versions, but when you try to get to the site it shows the loading bar to about an 1/8th of the way and then just pin wheels. Firefox works fine. I have used the reset to no avail. Have the current version and have been running it for a while with no problems. Â
Info:
Mac mini, Mac OS X (10.6.8)
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Aug 31, 2014
I have got a macbook pro and an iPhone5 .. my macbook and my iPhone connected to the same WiFi but for some reason the airplay don't work .. so I tried to use a (cable) goes from the router to the macbook .. and i turned on (sharing internet) so my macbook can become a WiFi .. from that my iPhone is connected to the WiFi (macbook pro WiFi) and the airplay was working fine .. the thing is i don't like the cable idea because my router on the first floor and my macbook on the second floor.. so any one have any tips for me .. by the way i need the airplay because i was streaming using (Reflector)
Info:
MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.4)
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Jun 17, 2014
wondering why the remote works fine and then stops when I connect a projector?
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Jun 6, 2012
My wi fi iPad works fine on wireless home network but the Mac will not connect to internet even through airport diagnostics shows connectivity ok, how can I resolve?
Info:
iMac (21.5-inch Mid 2011), iOS 5.1.1
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Aug 25, 2014
My recently coded app, is not opening in my iMac, the apps works fine in eclipse but when i try to open through desktop app it doesn't open. Since i'm new to iMac struggling a lot to resolve...
Info:
iMac, OS X Mavericks (10.9.4)
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Sep 20, 2010
Yesterday, I downloaded around 1000 new fonts and installed them, all fine yesterday, but today, Safari, Firefox and Chrome are all using really whacky fonts from those that I downloaded. It happens in google and some webpages, but it's really annoying. I've been through all the preferences, defaults, fontbook (and deleted all the ones with major errors) and I deleted the font that it was using, until it chose another one, trying to fix it but with no luck
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Sep 12, 2014
I haven't been able to send or receive iMessages on my Macbook Pro or my iPad. They do not receive any incoming messages or have the ability to send out any messages. Every time I try to send a message to a phone number REGISTERED WITH IMESSAGE, this error message pops up. Even though iMessage refuses to work on both my iPad and my Macbook, it has been working flawlessly on my iPhone. Every number that I try (and fail) to send an iMessage to on both my iPad and my Macbook, I have been successfully able to send a message to on my iPhone with no problem. Â
This is what gets me: I have signed in to my Mac and my iPad with several other Apple IDs and iMessage works FINE when there is another Apple ID involved. There is no problem when someone else signs in using their Apple ID. So far, the only thing that has been affected is iMessage. All other aspects of iCloud work great. FaceTime hasn't stopped working once, for example.Â
I have had two separate cases with Apple Support about this issue. I have brought all my machines to the apple store TWICE, and they still couldn't figure out what was wrong.Â
Info:
MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.2)
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Apr 8, 2012
I have trouble signing into the app store on my macbook pro. Why is this? I have internet connection and I have authorized my computer in itunes.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jun 3, 2012
I have OS 10.7.4 running on a Intel mac tower, I have an Apple account (that works fine for the iTune store, on my iPad), but when I click on the either of the links; Sign In, or Account in the App Store app on my mac nothing happens? I have also tried the same options in the menus but with the same result? .
Info:
Apple Store app on the mac., Mac OS X (10.7.4)
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Jun 10, 2012
why can i not sign into the app store. i can sign into support discussions, but when i try to sign into the app store i never get a text field to enter my user name and password
Info:MacBookPro, Mac OS X (10.6.8)
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