Software :: I Am Totally Locked Out Of My Macbook - How To Unlock It
Jul 1, 2008
I have startup discs for os x and everything. My admin account has a password that i don't know.
I have secondary account thats not a admin and i don't know the password to that one either. everytime i turn on the computer i automatically log into the secondary account.
i have tried everything out there including the command-s window to reset the passwords but nothing works. my os x disc will not boot on startup by pressing c. i cannot use it with the computer on because it asks for a password.
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Jun 26, 2012
I use an external hard drive for Time Machine backups and to store some larger video files in a folder called Videos. The Videos folder on the external drive is now locked and I can't unlock it. I go to Get Info, hit the lock icon and enter my password, but the "Locked" checkbox is greyed out in the General section. In the Sharing and Permissions section, instead of displaying my name, it says "Fetching . . ." and I can't change the Privilege from "Write Only".
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Jul 4, 2012
MacBook pro disc is locked, how can it be unlocked
Info:
MacBook Pro, Other OS, operating system os x lion
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Jan 3, 2011
this has happened a few times in recent weeks. I lock the screen on my MBP (mid 2009) and go do something for a few minutes. When I come back, the computer won't come back on. I have to hold down the power button for ~10 seconds and shut the computer down hard and then power it back on. What the heck is going on here?
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Jun 28, 2012
I unintentionally locked a file in Pages so now when I try to add additional information to that file and try to save it I get the message that I can't alter that file by adding additional information. How do I unlock a Pages file that has been locked?
Info:
MacBook Pro, 10.5.8
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Sep 16, 2010
Our Mac Pro crashed, and upon reboot, both the internal raid as well as the external firewire drive that happened to be plugged into the machine at the time, are both 'locked' and we cannot unlock them. We've tried toggling the 'user and permission' choices from the 'custom' setting that they are now showing to read/write... and it just snaps back to 'custom'!
Same if we try to change to just READ or just WRITE...etc...nothing...
Just a gray icon of a LOCK under the icons of the drives, and a warning anytime I try to access them, saying I don't have permission to do so.
I even unplugged the firewire drive and plugged it into another computer and it does the same thing!
And I even made a new ADMIN and tried changing it with that, to no avail.
Everytime I look at either of these drives, those 'users and permissions' toggles are back at 'custom' and they just won't relent!
Oh, and I also flashed PRam and 'Repaired permissions' on the boot drive [yes, the boot drive is working fine]
I need the media that is on these drive... a ton of video media on the internal raid, specifically... So I can't just repartition them from boot disk.
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Jun 17, 2014
"You cannot login because your account has been locked" .tell your people how to unlock the account: (
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Mar 21, 2012
I just got a new macbook pro, and when I popped my old secondary hard drive in, I notice that half of my mp3 files are now shown with a little lock next to them. I can manually un lock them one at a time, but I'm a professional DJ, and I have thousands of files. how to unlock an entire directory in one fell swoop? I didn't lock them to begin with, so this is aggravating.
I cannot save bpm or cue points to files while they're locked. My serato scratch live software will also not save overviews while they're locked.
Info:
MacBook Pro (17-inch Early 2011), Mac OS X (10.7.3)
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Mar 20, 2012
I have somehow lost all my iTunes. When I go to play something - I get the grey exclamation mark comes up. In trying to restore from Timw Machine, I find my iTunes is now unlocked. I have gone through the process of unlocking every file I can find and changing all the permissions to read and write. However it is still locked.
a) how to unlock iTunes using a defferent technique to that which I have tried.
b) tell me EXACTLY (step by step - because I am a mac newbie!) how I restore from my Time machine preferably. I do have my full collection (about 15 000 pieces) on my ipod if I need that - but I am terrified of loosing everything?
Info:
iMac
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Apr 12, 2012
After upgrading to an SSD, i was having problems with restoring files from Timemachine. i fiexed that by naming my ssd drive the same as the drive that was backedup using time machine. now, i can't seem to edite any of the files restored in Documents from the backup. not can i edit or add content inside the folders withing documents. i dont know whats going on. they appear lock and there is no way to unlock them. it says i will need to duplicate the items!
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Jul 1, 2012
I can't seem to edit any pictures with Preview anymore since I upgraded to Lion. Every time I try to save an image after resizing or whatever, it says the file is locked. If I check the info of the file the "locked" checkmark is unchecked. And I have all the permissions to the file. Tried everything, switched the "lock after 2 weeks" thing of in Time Machine (even though tha would probably not help: images I took today are still "locked" in Preview), tried copying them and then saving them, and tried to lock them and then unlock them, but I can't seem to edit and save them.
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Jun 21, 2009
I'm currently working out a plan to use my old Macbook as an AppleTV equivalent- I've found out about atv4mac and it sounds ideal. However, the laptop will spend the whole time running with the lid closed, is there any way to totally turn off the monitor? I can turn the brightness down all the way, but it's still on, seems like a bit of a waste!
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May 10, 2010
I hesitate and I went for the MBP I5 2,4 with 7200 HDD (because of the 100 euros ecology bonus and the education reduction) but now I obviously hear my HDD (wich is like a little fan noise by the way) and I checked from store the 5400 is very silent. I assume it s normal because the noise isn't high but i m really sensitive to it. do you all hear your 7200 HDD ? are the 5400 TOTALLY silent ?
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Jun 4, 2012
I plugged in a mobile battery power station to charge today, [URL] and my Macbook pro 13 suddenly died. It will not turn on via the power button, there's no lights on the battery indicator on the side of the Macbook and nothing at all on the power adapter. I've checked the fuse in the plug and that's ok. Are there any internal fuses that could have blown in both the macbook and the power supply. I charged it before with no problems. Been through lots of these solution pages, but I'm totally stuck
Info:
MacBook Pro, Mac OS X (10.7.4)
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Jun 2, 2014
my mac book pro i7 shtuds down erratically, and even my technicians do not find what is wrong with it.
Info:
Mac Pro, Mac OS X (10.6.8)
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Jun 5, 2009
When I go back on the computer in the morning, the computer seems to choke on everything - anything I do gets me a beachball (click OK on the "you have been disconnected from AIM" dialog? Beachball. Trying to open a window in an app? Beachball. Trying to open a menu? Beachball). After a few minutes, the computer just freezes and so can't do anything about it. I had to hard reboot and the same thing happens after the start up. This happened a few times, but today was the worst - the computer just froze. I can move the mouse, but that's it. The GUI is totally unresponsive. I had to hard reboot to get out.
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May 28, 2010
My macbook's magnet has died, or so it seems. It barely holds the top case and bottom case together, and does not "snap" shut until they are less than 7 mm apart. if i turn it upright the two side pop about 5mm apart and do not close until at less than about a 60 degree angle to the desk. Is there a way to remagnetize them, does this warrant a trip to the apple store, or do i just deal with it? The computer is 14/12 months old, manufacturing/purchase.
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Apr 13, 2012
i want to uninstall a program on my new macbook pro version 10.7.3. and i dont know how to do it.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jun 4, 2014
I totally deleted iphoto from my macbook pro, can i get it back?
Info:
MacBook Pro with Retina display, OS X Mavericks (10.9.3)
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May 13, 2009
Getting a message within photoshop that files cannot be saved as they are locked. I check the same files with 'Get Info' and the locked file box is unchecked. I have changed file permissions on the entire disc so that everyone can read/write but still the same message. Tried terminal command to uncheck flags also to no avail. I can do save as but a little frustrating. Is there a workaround to get all my files back onside?
This is a new disc that I may have installed without due care to permissions/ownership when I formatted it.
details: g5 dual 1.8 10.5.6
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Apr 19, 2009
I have a MacBook Pro 2.4GHz from last Fall (not the new Unibody) that has a keyboard and trackpad that freezes, meaning it becomes totally unresponsive, with no warning for no reason. Either I carry an external keyboard and mouse, or, my only recourse is to hold the power button down and restart the machine. When it reboots, sometimes the keyboard works and sometimes it does not. If other folks have had or are having this problem, would you please step up and say so? I'm tired of Apple support people telling me they have never seen this problem when there are so many others who have written to the forum with the same or similar issues.
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Jan 25, 2010
I just fired up my almost new Macbook Pro a few minutes ago and the screen is totally dark. Not dimmed, nothing at all. The keyboard lights up.
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Apr 3, 2012
Recently when I am watching a video (online or in itunes) if I hit the volume controls it totally reboots the video. how do I fix it?
Info:
MacBook Air
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Dec 12, 2014
When I power on, my macbook pro does nothing (blank screen) after the sound.
System:
-Macbook Pro Retina 13' (Mid 2014) 256GB SSD, i5, 8Gig RAM
-Yosemite (10.10)
I tried to install Windows 8.1 using bootcamp assistant on Yosemite. After installing Windows 8.1, it asked me to restart.
When I restarted it stuck on blank screen. I've heard the startup noise but nothing happened. I tried many startup key combinations such as; Command(Alt), cmd+R,cmd+V,T, but the screen is always blank. Although the screen light is, on the screen is totally blank.
I did resetting SMC, and also I did cmd+alt+P+R (I've heard 4 times startup sound) but the screen is always blank. Nothing happens. I can only shut down by pressing the power button for 4 seconds. As a result when I power on, I hear the sound but nothing happens. Nothing on the screen.
What I did before was: The system is a brand new mac. I bought it 1 week ago.
1- I tried to install windows 8.1 using bootcamp. But failed. Because windows installer gave me an error that windows can not be installed on GPT partition.(I have also MacBook Air and MacMini with bootcamp Windows 8.1 working fine.)
2- Then I rebooted using Alt key then booted to MacOSX and deleted the windows part and many combinations. But failed. The error was always the same GPT error.
3- I reinstalled Yosemite tried all the steps but failed with the same error (GPT error)
4- We had another same macbook pro. And we could install windows 8.1 easily.
5- I compared the two machines in windows setup. The problematic mac had first partition labelled EFI.
6- Then after a few hours. I tried to install again. And saw that the EFI label was gone!. But I don't know how this is happened.
7- I was happy and started to install windows. After installing the system gone!!.
Info:
MacBook Pro with Retina display, OS X Yosemite (10.10), 13' 256GB SSD 8GB RAM i5 (Mid 2014)
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Apr 15, 2009
i have installed some app in my macbook and then after whole i deleted but it still in some where in my hard because i still have some of them option in my hard?
i tried to delete them from macintosh/library /applicationSupport
i find them there and then deleted them and restart the system
but all folder that i had deleted were there again and those option of app are still left in hard?
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Dec 5, 2009
My G4 disk utility will only see 128mb of a 500mb in OS 10.2.8.
Anyone know the fix for this?
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Feb 5, 2009
I'm running an iMac (one of the all-white, 1.83 GHz C2D machines, with 512MB RAM) and i've noticed in recent months it's become outrageously slow, i have no idea why but it's just horrendous.
I'd really like to start afresh with a clean install of Leopard, but only if it will make a difference. Currently i'm finding that even with 2 apps open (eg Mail and Safari) there is serious lag now and again, and sometimes things lock up completely. Is this just a bloated OSX install or signs the computer is dying?
Anyway, i have a 180GB backup drive currently used for Time Machine, but if i reinstall then restore from that drive, won't it just restore all the bloat?
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Dec 10, 2006
I remember reading that there was a way to fix this. My mouse has totally stopped scrolling.
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May 20, 2010
I've been suffering from some font-related annoyances recently and I just want to trash the lot of them and reinstall the ones that are bundled with Snow Leopard.What's the proper procedure for doing this to ensure that all the fonts currently on my system get blown away? I'm assuming that the reinstall will involve using Pacifist to extract the fonts from the SL install disc.
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Mar 9, 2012
i want to completely remove all i tune from the library and start again
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