Intel Mac :: Locked ITunes Won't Unlock And Need To Restore From Time Machine?
Mar 20, 2012
I have somehow lost all my iTunes. When I go to play something - I get the grey exclamation mark comes up. In trying to restore from Timw Machine, I find my iTunes is now unlocked. I have gone through the process of unlocking every file I can find and changing all the permissions to read and write. However it is still locked.Â
a) how to unlock iTunes using a defferent technique to that which I have tried.Â
b) tell me EXACTLY (step by step - because I am a mac newbie!) how I restore from my Time machine preferably. I do have my full collection (about 15 000 pieces) on my ipod if I need that - but I am terrified of loosing everything?
Info:
iMac
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Apr 12, 2012
After upgrading to an SSD, i was having problems with restoring files from Timemachine. i fiexed that by naming my ssd drive the same as the drive that was backedup using time machine. now, i can't seem to edite any of the files restored in Documents from the backup. not can i edit or add content inside the folders withing documents. i dont know whats going on. they appear lock and there is no way to unlock them. it says i will need to duplicate the items!Â
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Apr 28, 2009
I used Drive Genius 2 (from DVD) to defrag my HDD � and I think it did �but in addition to that it apparently messed everything up so I couldn't boot from it = I had to do a restore from my Time Machine backup � and so I did � but then everything got messed up in terms of permissions, and after a restart - well, it didn't start � so, once again, same restore from Time Machine, and this time everything seems fine, except for the fact that my backup drive tells me that I have no access to it - I have no permission to even open it! And thus I can't use it as a backup or anything else, it's a 1TB useless disk!
Question: Is there any way to "regain" access to my HDD? Any way to have it continue as a backup drive without deleting the "old" backups stored on it now? I also have a small 60GB BootCamp partition with Vista () on the 1TB backup drive.
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Apr 3, 2012
I've restored my Mac OS x (10.6.8) from a time machine backup after reformatting the iMac's hard drive.After restoring all my files the external drive that time machine uses is locked and I cannot seem to get it to unlock itself. I've tried resetting the permissions on the "get info" panel without any success (Did a restart after every change- it just seems to go back to custom priviledges). I've also toggled the "Ignore Ownership" toggle on and off- again followed by a restart each time.Â
The external drive is connected by Firewire 800 and is a RAID 1 configuration using two 2Tb drives.I don't want to lose my existing time machine files on that external disc- hense formatting it is out of the question..Â
Info:
External drive & Time Machine, Mac OS X (10.6.8)
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Jun 17, 2014
"You cannot login because your account has been locked" .tell your people how to unlock the account: (
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Jun 26, 2012
I use an external hard drive for Time Machine backups and to store some larger video files in a folder called Videos. The Videos folder on the external drive is now locked and I can't unlock it. I go to Get Info, hit the lock icon and enter my password, but the "Locked" checkbox is greyed out in the General section. In the Sharing and Permissions section, instead of displaying my name, it says "Fetching . . ." and I can't change the Privilege from "Write Only".Â
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Feb 7, 2012
I would like to restore my OS to 10.7.2 after the upgrade to 10.7.3. I have time machine, and backups before and after the fatal update.But I worked between and created files so I do not want to completely restore my system but only the OS / system part.
Info:iMac, Mac OS X (10.7.3)
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Apr 2, 2010
I've had my MacBook for 2 years now, and it still runs good. But I would like to do a clean install, but I don't want to loose my itunes library and iphoto library. Things like play counts and ratings and playlists etc. I've got everything backed up to my time machine but if I do a clean install can I just restore those two programs or is it all or nothing.
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Mar 21, 2012
Something went wrong on my mac last week. I noticed that backup couldn't complete so I restarted. Then I could no longer login to my main account (admin), but could login to my daughter and wife's managed account and could create a new admin account. I assumed this was a key chain issue so gave up trying to access and decided to restore from time machine. 2 restores (72 hrs each) and the mac will not boot after the restore. I have the ever spinning pin wheel for 24 hrs already. What can I do to get all my docs back? I don't think it's a hard drive issue (1.5TB) installed almost 6 mths ago.
Info:
iMac, Mac OS X (10.7.3), 1'st Lost access to admin account
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Apr 8, 2012
I have wiped my calendar data and cannot find how to restore it from Time Machine. Have looked at several posts but my problem is that I cannot find my Library/Calendar location or any iCal files. What should I look for and could the files be hidden?
Info:iMac, Mac OS X (10.7.3)
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Jun 25, 2012
is it possible to undo a Time Machine restore on a new setup and start again? I had an iMac that I backed up to Time Machine and then bought a new iMac (May 2012). When setting up the new iMac I chose to install a copy of my old iMac from Time Machine. The new iMac is now a perfect copy of the old one..... only I really just wanted a totally fresh start. Can I undo this process so that I can set up the new iMac as if it is just a new computer and can this be done without damaging the backup of the old iMac that I have on my Time Capsule? Lastly, can I subsequently just take the photos that are part of the old iMac backup on the Time Capsule and save those to my new iMac.Â
Info:
iMac (21.5-inch Mid 2011)
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Dec 22, 2010
I have searched this, but I am not sure which answer is the best for this. I would like erase my hard drive and restore OSX. I then want to restore my iTunes library with as little headache as possible. I do not want to use Time Machine. I just want to make sure my iTunes will retain all of my music and still sync with my iPhone properly.
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Mar 20, 2012
Hard drive recently failed. Replaced hard drive and used Time Machine to recreate system. Everything seems ok, but I cannot install software. It prompts for a password, as it always has, but the system is rejecting my password as invalid. This is the same password I have had for years (yes..i know). I cannot figure out how to reset it since it doesn't recognize the original password.
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Sep 12, 2014
I tried following the Pondini instructions for restoring individual files but I must be doing something wrong. To restore the address book, he says "open finder window". No problem. Then "enter time machine then navigate to the backup in question". When I open time machine, it only wants to back up. I can't access any files from there. I can only access the files from the backup folder but then there is no "restore" button. How do I restore the address book that I backed up in time machine?
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Apr 24, 2012
my iPhone 3gs is asking me for a password to unlock back up when i try to restore it. I updated to ios5 on a friends computer, I have tried every single password i have ever used and its not working...does this mean i lose everything?
Info:
iPhone 3GS
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Jul 1, 2012
My imac has had its hardrive replaced - (unfortunate) - and I am wanting to restore the files fom itunes and Iphoto only. I have tried for many hours following other posts, support, but have so far not had any luck. What is an "Idiots" way to achive this, hort of taking my mac back to apple and get them to do it for me!
Info:
iMac, Mac OS X (10.7.2)
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May 31, 2012
I've had a new hard drive installed on my iMac, (and the place that did it for me also installed 10.6 OS). Now, when I plugged in an external hard drive I had been using with time machine (and OS 10.5), and clicked 'restore' in the time machine interface, it transferred 200+gigs of data onto the new hard drive. However, I can't see any files anywhere - only see that that much space is now taken on the new hard drive. I've since read elsewhere that I should have used 'migration assistant' to do the job, but before I do this, I what to get rid of the 200+gig of data taking up room. How do I do this without a fresh install of the OS? (I don't have disks for 10.6). Or will the time machine restore (with migration assistant) not work between 10.5 & 10.6?
Info:
iMac, Mac OS X (10.6.8)
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Jun 20, 2014
Recently my hard drive crashed. All attempts to revive it failed. I have used Time Machine for years to save my backups on an external hard drive. Can I get Gmail emails I saved to my iMac saved to a flash drive for archiving on my Gmail account? If so, how would I go about extracting and saving the email messages from my Time Machine backups? I have a PC laptop and access to another iMac. I would also like to copy several audio books I had in iTunes. How could I access them?
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Apr 6, 2008
I sent my mbp for repairs, and the logical board was replaced. To my surprise when I connencted my external HD TM started to make a fresh backup (my computer's name 2). Of course I wasn't aware of the MAC addresses and TM problems. Searching the forums I've found a partial solution: I can browse my old TM backup from the app interface, but can't resume the backups where they were left...still tries to make a new backup. Also the entire backup HD is now locked and it's impossible to move/rename/delete any file inside it even when the 'Get Info" menu says I have read/write access
Has anyone any tip or idea on how to unlock my drive?
I've attached the info that terminal shows on the permissions (I guess the problem lies there...)
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Oct 8, 2010
I did a restore from a Time Machine backup. Now my iTunes Artwork screen saver isn't working. I'd try to do a reinstall from the Time Machine again to see if it still is a problematic, but I was an idiot and deleted it and backing up fresh. I've repaired permissions. I've gotten album artwork. My music folder reads like this. User/Music/iTunes. Inside are two folders. One "Album Artwork" the other "iTunes Media." Inside the "Album Artwork" folder is "Cache" and "Download."
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Feb 29, 2012
Recently i bought and instal external hard drive for the pictures, movies and music, configured time capsule to back up this data, and I did it to speed up my Imac (the hdd was full, so I erase all content from it). Throug the time machine I can reache movies but I cant viwe particular picture in iphoto library and restore it. Imac have os x snow leopard and iphoto 11?
Info:iPhone 4, iOS 4.3.3
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Jun 2, 2012
I located the time stamped backup, selected my hard drive, then did "RESTORE".The first thing that happened was a message that it was preparing to copy to 'volumes'It got to about 3823 items when I got the error code 8003. I wanted to restore my entire iMAC to that stamped date-time.
Info:iMac, Mac OS X (10.7.4), restore from time machine
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Jun 4, 2012
How can I restore an individual photo or event from my Time Machine backup? When looking at my backup, I can see the picture file. When I try to open it, it calculates the size of the library. It does not open. Nothing happens when I select 'open in iphoto.'
Info:iMac (20-inch Early 2008), Mac OS X (10.7.4)
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Jun 19, 2012
I got SMART warning about my hard disk, I got it replaced by a shop, but said I would do OS restore myself. (cant afford cost )Thought it would be simple - but it is anything but.  It appears my install DVD is damaged, so was not able to boot with Grey OS install disk - holding the C key.I managed to get iMac to boot up using the old disk - using firewire dock. However I was not able to restore old disk and OS to new disk, Due to IO read error.(this is why I had the SMART warning). So I am unable to get the OS on the new HD using the old disk or the DVD as these are both damaged.  The computer is running, so I thought I would try buying and downloading LION - then using the migration tool . The download is still running after 2 days.I went to apple store, and was told that they cannot replace DVD , so I should bring in the iMac = and pay for the restore. Dont wish to do this. As I have the computer and OS running, is there anything I can do to get a time machine restore from another backup disk (USB).
Info:
iMac, Mac OS X (10.5.6)
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Sep 4, 2014
I have an early 2006 iMac with 10.5.8, and I am having hard drive problems. I want to reformat my drive, then install 10.6. Can I do that, then restore my files with Time Machine? Will it restore applications?
Info:
iMac 17" Intel Core 2 Duo 2.33 GHz 2Gb Mem, Mac OS X (10.4.8)
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Dec 4, 2014
Awhile back I installed a wonderfully speedy SSD in my mid-2009 MBP. I used Time Machine to "restore" my stuff. I thought it odd that after that, song files would come up as "locked"...after awhile I realized that EVERY song file in the iTunes Library was now "locked". The FOLDERS are NOT locked, but all the mp3 files within each folder ARE locked.Â
I know, of course, that "command-i" and uncheck the locked box works on each individual file, but how do I do this on the entire library? Is that even possible? The tedium of opening every single folder and unlocking every file individually would be insane. Is there any way to select the iTunes Music folder and have all the files in all subfolders "unlocked" at once?
Info:
MacBook Pro
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Feb 18, 2012
How do you restore your itunes music folder from time machine back-up to an external portable hard drive?
Info:
MacBook Air, Mac OS X (10.6.8)
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Sep 16, 2010
Our Mac Pro crashed, and upon reboot, both the internal raid as well as the external firewire drive that happened to be plugged into the machine at the time, are both 'locked' and we cannot unlock them. We've tried toggling the 'user and permission' choices from the 'custom' setting that they are now showing to read/write... and it just snaps back to 'custom'!
Same if we try to change to just READ or just WRITE...etc...nothing...
Just a gray icon of a LOCK under the icons of the drives, and a warning anytime I try to access them, saying I don't have permission to do so.
I even unplugged the firewire drive and plugged it into another computer and it does the same thing!
And I even made a new ADMIN and tried changing it with that, to no avail.
Everytime I look at either of these drives, those 'users and permissions' toggles are back at 'custom' and they just won't relent!
Oh, and I also flashed PRam and 'Repaired permissions' on the boot drive [yes, the boot drive is working fine]
I need the media that is on these drive... a ton of video media on the internal raid, specifically... So I can't just repartition them from boot disk.
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Jun 19, 2009
How long should I be stuck on the screen "calculating space required to restore data"? I've been on this screen for about 20, 30 minutes. The "hash mark wheel" is spinning, but just not seeing anything new. Is this normal? My backed up data is ~100 GB.
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Jul 30, 2010
starting with my iMac permanently sending crash reports, unbidden and unstoppable. I started with 10.4, and I'm now on 10.6 in after repeated attempt to get a useable mac. All was well, until I included another external disk to the time machine backups. It took nearly two days, then seemingly with around 5Gb to go, it suddenly stopped and said it had finished. I logged out and went to work, coming back to find it was still locked in a plain blue screen. I left it overnight, still like it this morning, so I did a forced shutdown. It wouldn't restart. I rebooted from the 10.6 disk, but it said the hard disc was irrecoverable and I needed to erase. I erased and reinstalled, but when it came to restoring from Time Machine, it didn't recognise the backups. Checking on the backup disk it has a folder indicated it is still in a backup. If I try to enter a different backup through the Time Machine icon in the backup, it too says I can't because it's in the middle of a backup.
Is there any way I can delete this folder and get it to let me back in? I don't want to just delete it without some guidance as it's taken me weeks of reinstall just to get this far, having persuaded the likes of TurboCad to let me re-install from a download. I feel I'm on the threshold of having to start all over again. I attached a sticky (I have no apps to speak of at the moment) which had an image of the error message, showing two icons within minutes of each other, one showing a completed backup, the other a message icon stating backup in progress. I don't think the image on the sticky can be accessed...
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