MacBook Pro :: Locked Screen - Came Back And Computer Won't Unlock?
Jan 3, 2011
this has happened a few times in recent weeks. I lock the screen on my MBP (mid 2009) and go do something for a few minutes. When I come back, the computer won't come back on. I have to hold down the power button for ~10 seconds and shut the computer down hard and then power it back on. What the heck is going on here?
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Jun 26, 2012
I use an external hard drive for Time Machine backups and to store some larger video files in a folder called Videos. The Videos folder on the external drive is now locked and I can't unlock it. I go to Get Info, hit the lock icon and enter my password, but the "Locked" checkbox is greyed out in the General section. In the Sharing and Permissions section, instead of displaying my name, it says "Fetching . . ." and I can't change the Privilege from "Write Only".Â
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Jul 1, 2008
I have startup discs for os x and everything. My admin account has a password that i don't know.
I have secondary account thats not a admin and i don't know the password to that one either. everytime i turn on the computer i automatically log into the secondary account.
i have tried everything out there including the command-s window to reset the passwords but nothing works. my os x disc will not boot on startup by pressing c. i cannot use it with the computer on because it asks for a password.
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Jul 4, 2012
MacBook pro disc is locked, how can it be unlocked
Info:
MacBook Pro, Other OS, operating system os x lion
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Jun 28, 2012
I unintentionally locked a file in Pages so now when I try to add additional information to that file and try to save it I get the message that I can't alter that file by adding additional information. How do I unlock a Pages file that has been locked?
Info:
MacBook Pro, 10.5.8
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Sep 16, 2010
Our Mac Pro crashed, and upon reboot, both the internal raid as well as the external firewire drive that happened to be plugged into the machine at the time, are both 'locked' and we cannot unlock them. We've tried toggling the 'user and permission' choices from the 'custom' setting that they are now showing to read/write... and it just snaps back to 'custom'!
Same if we try to change to just READ or just WRITE...etc...nothing...
Just a gray icon of a LOCK under the icons of the drives, and a warning anytime I try to access them, saying I don't have permission to do so.
I even unplugged the firewire drive and plugged it into another computer and it does the same thing!
And I even made a new ADMIN and tried changing it with that, to no avail.
Everytime I look at either of these drives, those 'users and permissions' toggles are back at 'custom' and they just won't relent!
Oh, and I also flashed PRam and 'Repaired permissions' on the boot drive [yes, the boot drive is working fine]
I need the media that is on these drive... a ton of video media on the internal raid, specifically... So I can't just repartition them from boot disk.
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Jun 17, 2014
"You cannot login because your account has been locked" .tell your people how to unlock the account: (
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Mar 21, 2012
I just got a new macbook pro, and when I popped my old secondary hard drive in, I notice that half of my mp3 files are now shown with a little lock next to them. I can manually un lock them one at a time, but I'm a professional DJ, and I have thousands of files. how to unlock an entire directory in one fell swoop? I didn't lock them to begin with, so this is aggravating.Â
I cannot save bpm or cue points to files while they're locked. My serato scratch live software will also not save overviews while they're locked.Â
Info:
MacBook Pro (17-inch Early 2011), Mac OS X (10.7.3)
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Mar 20, 2012
I have somehow lost all my iTunes. When I go to play something - I get the grey exclamation mark comes up. In trying to restore from Timw Machine, I find my iTunes is now unlocked. I have gone through the process of unlocking every file I can find and changing all the permissions to read and write. However it is still locked.Â
a) how to unlock iTunes using a defferent technique to that which I have tried.Â
b) tell me EXACTLY (step by step - because I am a mac newbie!) how I restore from my Time machine preferably. I do have my full collection (about 15 000 pieces) on my ipod if I need that - but I am terrified of loosing everything?
Info:
iMac
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Apr 12, 2012
After upgrading to an SSD, i was having problems with restoring files from Timemachine. i fiexed that by naming my ssd drive the same as the drive that was backedup using time machine. now, i can't seem to edite any of the files restored in Documents from the backup. not can i edit or add content inside the folders withing documents. i dont know whats going on. they appear lock and there is no way to unlock them. it says i will need to duplicate the items!Â
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Apr 28, 2010
I was just using my 13" MBP and using Parallels when the whole computer locked up. I had to turn off the computer by holding down the on/off button. Unfortunately, now the computer will not start up in OS X. Interestingly, I had linked my Windows side of the computer so that it can be opened in Parallels or Bootcamp; I can get the Bootcamp Windows side to start up with no problems (I'm using it now to write this).
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Feb 2, 2012
All websites are coming up with a black background and the pictures are distorted. My daughter did something and we can't figure out what she did. I have gone through the screen saver menu but it doesn't work.
Info:
iMac
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Apr 24, 2012
my iPhone 3gs is asking me for a password to unlock back up when i try to restore it. I updated to ios5 on a friends computer, I have tried every single password i have ever used and its not working...does this mean i lose everything?
Info:
iPhone 3GS
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May 23, 2012
I was playing a flash-based game when the game completely locked up my computer, and the only possible solution was to do a hard reboot (pressing and holding the power key). I waited and then restarted, but the screen had vertical and horizontal pixelated lines running through it all, and it froze several times during the startup process. The computer restarted itself several times, but it kept freezing while still in the grey screen. I tried starting it in safe mode, but I got the same results.
An attempt to run from the Lion restore drive didn't work, either. I reset the SMC and PRAM, and while resetting the PRAM changed the nature of the lines on the screen (narrowed them down), it didn't work, either. I finally got it to boot up, only to have it crash again when I attempted to watch a game on MLB.tv, which uses a Flash player. I have uninstalled and re-installed Flash, to no effect. All of this started after the latest software update from Apple. My data is backed up, but not through Time Machine. I have a 2008 16" MBP running the most updated version of Lion.
Info:
Macbook Pro, Mac OS X (10.6)
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Jul 4, 2012
I bought my imac online, I have completed everything to try to unlock it. I held down the options button and now I am looking at a big lock. Tried to reset back to factory settings but can't, tried for it reset the password and still nothing. I do know that the computer is out of warranty and I after I paid all this money for the computer I can't use it. I don't have transportation to take it in
Info:Mac mini, Mac OS X (10.7.3)
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Mar 23, 2012
So recently my sisters and my mother bought this used computer called a "IMac's IMac" . It cost $700 . This computer is great the only problem is ... There's a LOCK on the administrator's account . And we need the password so we can download "adobe flash player 11" without adobe there's no watching videos , playing online games , or even me editing photos for my photography class.
More Info:
Mac OS X
Version 10.7.3
Processor: 2 GHz Intel Core 2 Duo
Memory: 3 GB 667 MHz DDR2 SDRAM
20 inch, Mid 2007
Model Identifier: iMac7 , 1
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Nov 1, 2006
So I've got a powerbook G4, thats 8 days past its warranty. Conveniently, it now won't turn on. It won't wont boot from CD. If I turn it on, I get a gray screen that usually just turns my computer back off, if thats not the case I get a screen that shows the finder icon and a question mark and then turns off.
All it will do is boot into open firmware mode. Currently the install disc is inside of it and I've tried booting the cd using "cd:, bxi" and "dir hd", and it can't open both. Does anyone know how to wipe the HD, and start the installer using firmware? Otherwise, I think I'll have to take out the harddrive and plug it into an external case and then wipe it.
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Sep 11, 2014
i have printer windows locked on my screen. how can i get rid of them ?
Info:
MacBook Air
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Jun 9, 2012
My macbook locked up; I forced quit all of the applications and now all I have is the gray screen. How do I get it restarted to find out what is wrong?
Info:
iDVD '08, Mac OS X (10.6.8)
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Apr 25, 2008
I'm trying to copy the contents of my 2nd internal drive to an external drive (Maxtor One Touch 4 Plus), but at some point during the transfer it stops copying and completely locks up my computer. Not sure what the problem is. I don't know if this is related, but when I try and repair the 2nd internal disk while I have any other firewire (or usb) drives connected, I get an error message "unable to unmount disk". When all other drives are disconnected, I do a repair and there is no problem. Is that normal?
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Feb 16, 2012
how to reset the password once the computer is locked. I changed it yesterday and I can't remember what I wrote.
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.6.3)
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Mar 19, 2012
I just downloaded and set up screen vault and it looked straight forward so I checked the box for start up but every time input my password according to the tutorial it doesn't work ?
Info:MacBook Pro (17-inch Late 2011), Mac OS X (10.7.2)
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Mar 24, 2012
I just turned on 'location services' on my computer, and it suddenly shut down When I turned back on, it says "please enter your pass code" with 6 blocks. At the bottom of the page, it says "YO!".
I think I was the one who remotely locked my computer using iCloud, but now I forgot the pass code. What can I do now? Continue guessing the pass code, or is there another way? By the way, it is MY computer, I did not take it from opsomeone else.
Info:
MacBook Pro
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May 25, 2012
I have a weird problem with my MacBook Air. I was browsing the web when I think I hit a wrong keyboard combination. I was trying to select text cmd+a. But a small white window popped up with some text. After that safari started acting weird. Whenever I tried to open a new link it did not simply open the link like usual. But it downloaded it into my download folder. I also noticed that I could only type special symbols.
So I tried to reboot my MacBook Air. Usually it boots right to the login screen. But now it first shows a startup screen where I can select a boot device. So I select macintosh HD and it boots up like normal. But I can still only type weird symbols so I cant login. First I thought maybe my alt key is stuck but it works just fine and I did not do anything with it.
Info:
MacBook Air, Mac OS X (10.6.8)
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Oct 3, 2010
Is it possible to force the login screen instead of the locked screen when the computer goes to screen saver? I ask because the computer is used by the entire family - and by going to the login screen with all the users shown, the individual user will be more likely to login as themselves rather than just the current locked screen user.
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Dec 4, 2014
In my User & Groups, it shows that a System Administrator with standard access is the current user for my iMac.A "System Administrator" is using an iCloud password to log in and unlock the screen. I cannot delete the user, nor change their password.I am running OS X Yosemite 10.10.1I purchased the iMac from a school closing auction.I know little of apple computers - be gentle.
I want to remove the "System Administrator" who recently appeared (within the last few days).How do I make my computer more secure? (I changed my iTunes password already.)
Info:
iMac, OS X Yosemite (10.10.1)
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Feb 25, 2012
How to get the sound back on a computer?
For some reason, the volume and sound has stopped on my macbook pro. When I hit the volume key, a circle appears with a line across it, but still no sound.
Info:MacBookPro
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Aug 19, 2014
I tried a hard reset on my 2014 mac book pro ret display, but it did not open up the space on my computer after I exported all of my photographs onto an external hard drive. How do I get my space back on my computer?
Info:
MacBook Pro (Retina, 13-inch, Mid 2014)
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Jul 1, 2012
I can't seem to edit any pictures with Preview anymore since I upgraded to Lion. Every time I try to save an image after resizing or whatever, it says the file is locked. If I check the info of the file the "locked" checkmark is unchecked. And I have all the permissions to the file. Tried everything, switched the "lock after 2 weeks" thing of in Time Machine (even though tha would probably not help: images I took today are still "locked" in Preview), tried copying them and then saving them, and tried to lock them and then unlock them, but I can't seem to edit and save them.
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Jan 3, 2010
I was using safari and my screen locked up. Large areas got distorted and little (maybe 1/8" blocks) started flickering all over the screen. It wouldn't recognize any input from my keyboard or mouse. This really scares me for a number of reasons: I wasn't doing anything very difficult to cause the crash, The computer has basically nothing on it, and the reason I bought a mac was for its stability. I head back to school tomorrow (read: I head far away from a mac store), and I need to know if I should go by the mac store before I leave. It's a 27" i5 if that makes any difference.
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