OS X V10.7 Lion :: How To Unlock A Locked Folder On External Drive When Locked Checkbox Greyed Out
Jun 26, 2012
I use an external hard drive for Time Machine backups and to store some larger video files in a folder called Videos. The Videos folder on the external drive is now locked and I can't unlock it. I go to Get Info, hit the lock icon and enter my password, but the "Locked" checkbox is greyed out in the General section. In the Sharing and Permissions section, instead of displaying my name, it says "Fetching . . ." and I can't change the Privilege from "Write Only".
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Jul 4, 2012
MacBook pro disc is locked, how can it be unlocked
Info:
MacBook Pro, Other OS, operating system os x lion
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Mar 21, 2012
I just got a new macbook pro, and when I popped my old secondary hard drive in, I notice that half of my mp3 files are now shown with a little lock next to them. I can manually un lock them one at a time, but I'm a professional DJ, and I have thousands of files. how to unlock an entire directory in one fell swoop? I didn't lock them to begin with, so this is aggravating.
I cannot save bpm or cue points to files while they're locked. My serato scratch live software will also not save overviews while they're locked.
Info:
MacBook Pro (17-inch Early 2011), Mac OS X (10.7.3)
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Apr 12, 2012
After upgrading to an SSD, i was having problems with restoring files from Timemachine. i fiexed that by naming my ssd drive the same as the drive that was backedup using time machine. now, i can't seem to edite any of the files restored in Documents from the backup. not can i edit or add content inside the folders withing documents. i dont know whats going on. they appear lock and there is no way to unlock them. it says i will need to duplicate the items!
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Jul 1, 2012
I can't seem to edit any pictures with Preview anymore since I upgraded to Lion. Every time I try to save an image after resizing or whatever, it says the file is locked. If I check the info of the file the "locked" checkmark is unchecked. And I have all the permissions to the file. Tried everything, switched the "lock after 2 weeks" thing of in Time Machine (even though tha would probably not help: images I took today are still "locked" in Preview), tried copying them and then saving them, and tried to lock them and then unlock them, but I can't seem to edit and save them.
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Sep 16, 2010
Our Mac Pro crashed, and upon reboot, both the internal raid as well as the external firewire drive that happened to be plugged into the machine at the time, are both 'locked' and we cannot unlock them. We've tried toggling the 'user and permission' choices from the 'custom' setting that they are now showing to read/write... and it just snaps back to 'custom'!
Same if we try to change to just READ or just WRITE...etc...nothing...
Just a gray icon of a LOCK under the icons of the drives, and a warning anytime I try to access them, saying I don't have permission to do so.
I even unplugged the firewire drive and plugged it into another computer and it does the same thing!
And I even made a new ADMIN and tried changing it with that, to no avail.
Everytime I look at either of these drives, those 'users and permissions' toggles are back at 'custom' and they just won't relent!
Oh, and I also flashed PRam and 'Repaired permissions' on the boot drive [yes, the boot drive is working fine]
I need the media that is on these drive... a ton of video media on the internal raid, specifically... So I can't just repartition them from boot disk.
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Jun 17, 2014
"You cannot login because your account has been locked" .tell your people how to unlock the account: (
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Feb 6, 2009
I used migration assistant to move users and programs to my new mac pro from my old one. Everything seemed fine until I tried to use handbrake to copy my dvd for use with my apple tv. I have a dedicated drive for my movies called itunes to where The dvd being converted copies there. It wouldn't let me. I looked at the permissions and low and behold its locked. Whats weird is there is a user listed as unknown that has read access. I cannot delete this user. Any ideas as to how or why this is there? How can I remove this user?
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Jul 1, 2008
I have startup discs for os x and everything. My admin account has a password that i don't know.
I have secondary account thats not a admin and i don't know the password to that one either. everytime i turn on the computer i automatically log into the secondary account.
i have tried everything out there including the command-s window to reset the passwords but nothing works. my os x disc will not boot on startup by pressing c. i cannot use it with the computer on because it asks for a password.
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Jan 3, 2011
this has happened a few times in recent weeks. I lock the screen on my MBP (mid 2009) and go do something for a few minutes. When I come back, the computer won't come back on. I have to hold down the power button for ~10 seconds and shut the computer down hard and then power it back on. What the heck is going on here?
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Mar 20, 2012
I have somehow lost all my iTunes. When I go to play something - I get the grey exclamation mark comes up. In trying to restore from Timw Machine, I find my iTunes is now unlocked. I have gone through the process of unlocking every file I can find and changing all the permissions to read and write. However it is still locked.
a) how to unlock iTunes using a defferent technique to that which I have tried.
b) tell me EXACTLY (step by step - because I am a mac newbie!) how I restore from my Time machine preferably. I do have my full collection (about 15 000 pieces) on my ipod if I need that - but I am terrified of loosing everything?
Info:
iMac
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Jun 28, 2012
I unintentionally locked a file in Pages so now when I try to add additional information to that file and try to save it I get the message that I can't alter that file by adding additional information. How do I unlock a Pages file that has been locked?
Info:
MacBook Pro, 10.5.8
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Feb 28, 2009
I have a external drive that is locked by a permissions error. I need to reset the permissions on this drive. I know it can be done through command line, but I dont know code. Disk Utility only repairs permissions on system files and since there is no system I am hoping there is third party software.
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Mar 5, 2012
One of my folders lost the ability to sort somehow. The titlebar is locked and I can no longer click on it to arrange files by name. url....
Info:
MBP 15" 2010, Mac OS X (10.6.6)
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May 13, 2009
Getting a message within photoshop that files cannot be saved as they are locked. I check the same files with 'Get Info' and the locked file box is unchecked. I have changed file permissions on the entire disc so that everyone can read/write but still the same message. Tried terminal command to uncheck flags also to no avail. I can do save as but a little frustrating. Is there a workaround to get all my files back onside?
This is a new disc that I may have installed without due care to permissions/ownership when I formatted it.
details: g5 dual 1.8 10.5.6
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Apr 3, 2012
I've restored my Mac OS x (10.6.8) from a time machine backup after reformatting the iMac's hard drive.After restoring all my files the external drive that time machine uses is locked and I cannot seem to get it to unlock itself. I've tried resetting the permissions on the "get info" panel without any success (Did a restart after every change- it just seems to go back to custom priviledges). I've also toggled the "Ignore Ownership" toggle on and off- again followed by a restart each time.
The external drive is connected by Firewire 800 and is a RAID 1 configuration using two 2Tb drives.I don't want to lose my existing time machine files on that external disc- hense formatting it is out of the question..
Info:
External drive & Time Machine, Mac OS X (10.6.8)
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Nov 6, 2007
I formatted my Boot Camp partition to be FAT32 specifically so I would have access to the My Documents folder on the Windows side, but Leopard has now inexplicably locked that folder, preventing me from saving to that folder. I cannot un-lock from either the Mac or Windows side.
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Aug 4, 2010
So I had this Windows folder on an external HD that I tried to delete on my Mac. I've tried option+click to delete the trash, I tried secure empty trash and they didn't work. I also tried to unlock the folder but it just won't unlock.
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Mar 23, 2009
I went through and deleted a lot of stuff then when I was emptying the trash it said that there was a locked file so I found out were it was pulled it out and then got rid of everything else there are about 720 locked files in the folder then I tried to find a quicker way to delete it then I found out how to unlock them so I went to pull them out but it just made a copy of it so now and I put it back in the trash not thinking about how that just adds on to the files so how can I get them out or make it so I can press continue just once for them all to go away.
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Nov 8, 2010
I'm trying to install iTunes 9.2.1 but I keep getting a pop-up saying: the destination folder iTunes 9.2.1 is on a locked volume. Please select another destination. I tried getting some help from Apple but couldn't afford their tech support, the only thing they could tell me is I need to look into system security and something about unlocking the computer?
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Dec 9, 2014
Cannot open iTunes. Get message "The folder “iTunes” is on a locked disk or you do not have write permissions for this folder." Happened after iMac crashed and was restored from Time Machine. I shut down the iMac for 4 days and when started up said I need to erase HD and restore from Time Machine. That seemed to work fine but just tried to open iTunes 12.0.1.26 and keep getting the above message.
Info:
iMac, OS X Yosemite (10.10.1)
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Jun 27, 2007
I was helping a friend by reformatting his pc and reinstalling windows because it was slow, when I was downloading the drivers for it on my MacBook Pro (didn't have access to the router since it's downstairs and his pc didn't have a wireless card), it downloaded a folder filled with locked files, it comes several folders deep and all of the files are locked, fun. So I tried to delete it using sudo rm -r, but it says I don't have sufficient privileges, anyone know a command I can use to delete it all? I'd rather not do it by hand, that'd take forever.
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May 25, 2009
I'm having a problem with my external RAID that I use between my G4 Laptop (10.5.x) and G4 tower (10.4.x). I downgraded the G4 laptop to 10.4.x so I can run Classic (kids educational software), and gain some speed. I backed everything up to my external RAID (two HD's RAID together). The downgrade install onto the laptop went perfectly. I went to restore some files from the RAID backup, and I got this error when trying to mount the external RAID: "the disk you inserted is not readable by this computer".
I just ignored the error and did not touch the RAID. I then re-connected the RAID to my G4 tower that had previously mounted successfully, and same error: "the disk you inserted is not readable by this computer". This time I started Disk Utility, and it sees the RAID and it's volume set, but it is "Locked" (see attached pics). I think I need to first mount it to change any "access control list" or permissions, but I can't figure out how to mount, and then change permissions/ACL.
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Apr 25, 2008
I'm trying to copy the contents of my 2nd internal drive to an external drive (Maxtor One Touch 4 Plus), but at some point during the transfer it stops copying and completely locks up my computer. Not sure what the problem is. I don't know if this is related, but when I try and repair the 2nd internal disk while I have any other firewire (or usb) drives connected, I get an error message "unable to unmount disk". When all other drives are disconnected, I do a repair and there is no problem. Is that normal?
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Jun 25, 2009
So I had some issues with my system and finally decided it was best to get a new hard drive and reinstall osx. When I did this though, my second internal hard drive became locked. I have gone into the Get Info for the drive and it has the Privilege set to Custom. I unlock the lock in the lower right corner and try to change custom to Read & Write, but it does not make the change. I am at a loss on where to go from here.
I am on a MacPro running 10.5.7
Also, which I havent noticed before, the icon of the drive has a small silver lock in the lower left corner. This is the icon on the desktop itself.
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Feb 21, 2009
For some reason, my desktop icons are stacked on my hard drive. I am able to drag the items to the trash or another folder but I cannot move them to another location on the desktop. I did check the "get info" on the desktop and the "locked" option is not checked. Any file that I download or save immediately appears in the top right corner of the desktop on top of the HD icon. Does anyone have any ideas why this is happening?
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Jul 14, 2009
I am trying to find a way to reset my DVD drive, as its now locked. Apparently its been changed 5 times, (not that i remember doing it) but that is what has happened. I read you can flash to a new firmware with a RPC-1 update. However am a bit confused as to which version to use.
Vendor: HL-DT-ST
Model: DVDRW GS21N
Firmware: SA15
RPC-2 (region locked)
state is PERMANENT
4 vendor resets left
0 region change left
Region 1
point me in the right direction to update to a RPC-1 firmware for this particular model DVD drive?
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Jun 21, 2014
Locked out of my recovery HD disk drive what do I do?
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Dec 8, 2014
I inherited a 2012 MacBook pro and I went to restore to factory settings but I get the a message saying disk1s2 is locked. I am new to mac so & all I have is the MacBook os disc.
Info:
MacBook Pro, Other OS
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May 28, 2012
I was doing a major cleanup with an external Seagate USB HDD due to low free disk spaces. It has two partitions/drives: FAT32 (using it for on other non-Apple machines like Windows 2000 SP4) and HFS [Time Machine only]). I threw about 30,000 items (copied from an old Windows 2000 SP4 machine's HDD with NTFS back a few years ago) from FAT32 partition/drive into the trash can. However, I am having problems emptying it.
Most of them were emptied, but some were left behind.This four years old MacBook Pro's Mac OS X 10.5.8's Trash dialog boxes said "The operation cannot be completed because you do not have sufficient privileges for some of the items." and "Emptying the Trash cannot be completed because "<filename>" is locked. To empty everything in the Trash, including locked items, press the Options key while selecting Empty Trash".
[URL] for the screen shots/captures of the error messages.I tried holding Option key and emptying trash, but that didn't work. I used Finder to look at the files, and they had locked status. So I unlocked them which worked, but I can't delete the empty folders/directories, and these don't have locked. What's going on and how do I empty the trash?
Info:
MacBook Pro, Mac OS X (10.5.8), 2.4 Ghz; A1260 model; 15" size.
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