MacBook Pro :: Keyboard And Trackpad Freezes - Totally Unresponsive
Apr 19, 2009
I have a MacBook Pro 2.4GHz from last Fall (not the new Unibody) that has a keyboard and trackpad that freezes, meaning it becomes totally unresponsive, with no warning for no reason. Either I carry an external keyboard and mouse, or, my only recourse is to hold the power button down and restart the machine. When it reboots, sometimes the keyboard works and sometimes it does not. If other folks have had or are having this problem, would you please step up and say so? I'm tired of Apple support people telling me they have never seen this problem when there are so many others who have written to the forum with the same or similar issues.
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Jun 5, 2009
When I go back on the computer in the morning, the computer seems to choke on everything - anything I do gets me a beachball (click OK on the "you have been disconnected from AIM" dialog? Beachball. Trying to open a window in an app? Beachball. Trying to open a menu? Beachball). After a few minutes, the computer just freezes and so can't do anything about it. I had to hard reboot and the same thing happens after the start up. This happened a few times, but today was the worst - the computer just froze. I can move the mouse, but that's it. The GUI is totally unresponsive. I had to hard reboot to get out.
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Sep 12, 2014
MBA late 2013 mavericks
opened up my MBA and my trackpad and keyboard were unresponsive. However in recovery mode they are. Only when mavericks has booted.
reset pram with no luck.
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Sep 27, 2010
Just out of the blue, the trackpad stopped working tonight. I restarted but the problem remains. Plan Z would be to bring it into the Apple Repair Shop. Found this link, but not sure if it is the correct way to fix this.
17" MacBook Pro
2.66GHz
4 GB RAM
OS X 10.5.8
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Dec 12, 2014
I have a brand new MacBook Pro (Retina, 15-inch, Mid 2014). Shipped with Yosemite pre-installed, the version I have is 10.10.1 . I don't have any software installed except Google Chrome, so it is clean/new OS.
I noticed sometimes the keyboard and trackpad become completely unresponsive after waking up the laptop from sleep. Happened several times, the last time it happened I could not reset PRAM or SMC as keyboard was unresponsive even after restarting or shutting down so I had to Re-Install OS.
Right now I have the laptop next to me, again the keyboard and trackpad are unresponsive after wakeup from sleep, and I did SMC reset but did not work. Trying to reset PRAM or go into Recovery mode .. etc, it is not responding to the keyboard, as it is unresponsive at that point as well.
What should I do ? How can I tell if it is Hardware or Software problem ? I ran the apple test diagnostics test and there was no problem reported. And I am not able to install Mavericks because it is shipped with Yosemite pre-installed so it is not allowing me to downgrade.
Info:
MacBook Pro with Retina display, OS X Yosemite (10.10.1)
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Dec 12, 2010
So, sometimes when I wake my SR 2007 15" MBP from sleep, the keyboard and trackpad are unresponsive and I have to reboot several times before they work. I googled the problem and looked around here and didn't find any solutions.
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Sep 28, 2009
I've experienced trackpad and keyboard freezes for quite some time now, say all of 2009. First time I took it to the apple store after my early 08 mbp would not turn on and they did a logic board replace which they tell me would also solve the freezing issues, it did. A few months go by and I started to get it again, say about a month ago. I updated to 10.6 some 2 weeks ago and didn't have the freezing issue until just a few minutes ago.
An external keyboard and mouse work fine, it's just the trackpad and keyboard that freeze up and don't work until I reboot. Long story short, I'm wondering if there's a crash report log of this and, if there is, where can I access it, see it, and where to send it or what to do with it in order to see what exactly is going on.
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Jul 4, 2008
What is the cause of this is it software or hardware? I'm puzzled as to how it's possible for it recover overnight so that it's reliable again the next morning.
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Jul 7, 2010
A few days ago I posted about a bit scratch that appeared out of nowhere on my brand new iPad, now this: Spilt tiny quantity, maybe 3 ml, of coke onto the case of my mbp and little of it drained into the bottom edge of the trackpad. It became unresponsive and made only a dull click for the next 15 mins. Whilst tapping harder to see if I could get a click out of it (it ofc happened whilst doing something important) the glass of the track pad cracked beneath my finger. Wasn't even tapping that hard.
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Aug 26, 2014
Macbook Pro trackpad clicker unresponsive
Info:
MacBook Pro (Retina, 13-inch, Mid 2014), OS X Mavericks (10.9.4)
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Jan 25, 2010
I just fired up my almost new Macbook Pro a few minutes ago and the screen is totally dark. Not dimmed, nothing at all. The keyboard lights up.
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Aug 24, 2010
I've had my trusty aluminum MacBook for around 18 months and recently I've noticed that the trackpad is sometimes unresponsive, it's as if it's registering another press elsewhere. Moving the cursor across the screen it 'jumps' around from time to time, this is becoming more and more of an irritation. I'm loathed to take the machine in as I really need it for work at the moment.
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Nov 20, 2010
I just got a 13" MacBook Air and I'm having an issue with it; googling around I've seen slightly similar problems, but nothing identical to what is going on with mine. I have the trackpad set to use the "tap to click" option in System Preferences and I've noticed that after I sleep the machine and wake it again, something gets bungled with it. The tap to click either stops responding entirely, requiring that I use the regular physical click instead, or it's highly, highly unresponsive. I've seen other reports of erratic clicking and the mouse moving on its own after sleeping the laptop.
Which thankfully mine isn't doing, but I haven't seen anybody reporting this slightly more demure issue. In any event, rebooting the machine fixes the problem completely until I sleep it next. I'm not 100% convinced that this is an Air issue, however, since I think it affected my 15" MacBook Pro to a lesser degree right after I upgraded that machine to 10.6.5, but I can't be entire certain of that since I no longer have that laptop and rarely used it without an external mouse in the first place.
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Jan 9, 2009
My macbook keys and trackpad unresponsive at login. This all happened when I used a automator online to patch leopard so i can enter dfu mode with my touch at first everything was fine until restart. I cant login at all unless I put in leopard CD and format it and I will but I need to backup my itunes etc.
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May 21, 2009
my wife's trackpad stopped responding to clicks today. The only function it will do is two fingers for right click. none of the gestures work, and the mouse cannot select anything, since it cannot left click. Same for tapping on the mouse as for actually physically clicking the trackpad down. I have restarted it a few times, and each time it functions normally for about a minute before it stops. Now the really weird part -- my USB mighty mouse does the same thing when plugged in. It works for about a minute, then suddenly the only thing her mb will recognize is the right click. I'm probably just going to have to take it in tomorrow, but if anyone could save me the trip.
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Aug 18, 2010
I don't know if it's linked to the update "but it started just after I applied it" the cursor jumps about erratically. I tried plugging in a mouse and get the same result. I use a MacBook Pro released this year.
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Feb 12, 2012
my trackpad is unresponsive down the bottom end and often the mouse does not move at all on screen when i use it.
Also when i scroll down pages the page can lock and go blurry.
Info:
MacBook Pro, Mac OS X (10.7.2)
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Jul 2, 2008
Because it happened to me a few times where the cursor will skip or one time the cursor wont even move or be responsive with my finger. The weird part is that once I exit safari the trackpad seems to work again perfectly. Also not sure if its because I have sweaty hands and my fingers are too wet? But its not something excessively sweaty or nasty just a lil moisture I guess on my finger tips at times.
Update: Never mind, found out the culprit istat pro.
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Sep 7, 2009
I've noticed that when I try clicking on the trackpad's button, most of the time it will register the press and other times it doesn't. The button, physically, doesn't feel any different whether it registers the click or not. The button "clicks" down like normal and doesn't feel loose. Also, when I click and hold on the button and try to move my finger around the trackpad to highlight text or drag a folder, most of the time, the computer acts like I let go of the button and pressed it down again multiple times. While it does this, my finger remains on the trackpad button without being lifted. I recently upgraded my Mac to Snow Leopard but the problem occurred even with Leopard installed. I'm unsure as to whether or not this is a software or hardware issue. Could it be that there's something lodged under the trackpad button to cause this? If so, how would I be able to check under the button?
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Nov 18, 2010
I've owned my 15 inch Macbook Pro for a little over a month now, and I've noticed that generally the keyboard requires a bit more of a tactile pres than others that I've used, but my S key is especially annoying. I can depress it all the way lightly (<-- notice the lack of second s in depress) and have it not register. I have to press a fair bit harder. I'm sure I'm not the only one here who's had problems with the keyboard. I'm just wondering if there are any obvious fixes before I end up taking it in to a store. I've tried pressing down really hard and moving the key around a bit and canned air, but I don't think anything's under the key, it seems like just a mechanical issue.
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Jan 5, 2010
I just got a generic usb keyboard to use with my mbp as schoolwork is taking its toll on the keys and I wouldn't mind preserving it a little better.
This keyboard is the dynex from bbuy that's labeled in windows crap but was cheap and works fine on the mac. Unfortunately, everytime the mbp comes out of sleep, the keyboard is unresponsive and i have to set it up again in settings.
Just hoping there's a simple fix and that it's not terminal
thanks in advance.
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May 20, 2012
I have a macbook pro that is less than 1 year old. Recently I have been experiencing issues with the trackpad mouse being unresponsive.
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Apr 20, 2010
I have a MacBook Pro from December 2007. Currently, when I push the power button to start it up, it makes the initial sound (although sometimes this initial sound is abbreviated, like it's cut off mid sound) but it never sounds the follow-up majestic-type chime. Also, the screen remains black, and the keyboard is unresponsive (The Caps doesn't light up, for instance). The light on the front comes on faintly, but does not blink as in sleep mode. And the fan comes on as well, again faintly, not as in overdrive.
And I'm assuming this next part is coincidental but I'll relay it anyway: The first hiccup with this was yesterday when, in sleep mode, I pushed the front release button to open the MCP and then immediately afterward accidentally closed it again. Upon opening it for the second time the screen remained black. I manually shut it down holding the power button. After two or three times of turning it on and off manually, the majestic chime thing finally sounded and it booted properly. It worked fine then throughout the rest of the day when I would come back to it until last night when it failed again.
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Dec 4, 2014
I just bought a macbook pro, and I installed bootcamp and had everything running perfectly. I installed the drivers, and then I let windows 7 update while I went to sleep, when I woke up the macbook was turned off, then I tried to turn it on, and it sounded like it was about to boot up, but the screen is blank there is no cursor, it looks like it's not even on, and I think the keyboard is unresponsive because when I press caplocks it doesn't light up.
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Nov 13, 2009
So my friend was using his MacBook and went to do something else. He came back and the screen was black, he hit space and nothing, tried the trackpad and nothing. He restarted by holding the Power button, and it go to the log-in screen, but he can't type anything, or use the trackpad. He has tired restarting several times and no luck. He also tried an external Keyboard/Mouse and that didn't work.
He did plug in a Flash drive and the light turned on, so the USB ports are at least getting power, but nothing is working.
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Feb 17, 2012
why my trackpad cursor often freezes for a second or two?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Feb 7, 2008
I am about to buy a Macbook Air, and I bumped into this review by Notebook Review [URL]. Obvious problem we encountered with the multitouch touchpad under Windows was the issue of touchpad freezes and blue screens. We suspect there is an issue with the touchpad drivers for Windows since we could consistently cause a failure simply by touching the touchpad with multiple fingers. It's pretty clear there is a problem when multiple touches disable a "multitouch" touchpad.
Overall the machine seemed to enjoy running inside Vista more than it did OS 10, but bugs were prevalent all throughout bootcamp with the current Apple-provided drivers. The touchpad was the source of many problems, including six bluescreens and 30+ touchpad lockups from "multiple touches." While the features worked occasionally trying to use the scrolling motions or even tapping multiple fingers on the touchpad would be enough to lock until a reboot. The bluescreens would often come at random, with the culprit always being the "Applemtp.sys" driver crashing. More than a few times the machine would bluescreen when I was not even touching anything on the notebook.
I hoped I could use this laptop for regular work (does not require processor-intensive tasks) but now I am starting to worry. Did anyone who has installed either XP or Vista help me understand if this is something I need to think about? Anyone who has installed XP or Vista using VMWare Fusion or Parallels please let me know if Windows works well, or if it gets bothered by the multi-touch trackpad...
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Dec 14, 2009
When I got my MacBook a few weeks back it had a faulty disc drive and subsequently got replaced to the MacBook I have now. Getting back to the point on both this macbook and the first macbook I had it had a strange issue, where sometimes the trackpad cursor would freeze for a few seconds even though I'm moving my finger over the trackpad still. It would occur more often when I have my leftside-finger on the bottom left of the corner and tracking with the my rightside-finger as you would a usual notebook...it happens quite frequently.
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Mar 10, 2010
Lately I have been having a very strange issue with my keyboard. Randomly it becomes unresponsive, but not every key?! All letters are unresponsive, however I am still able to navigate spaces using cmd-1,2,3,4 etc., and the caps lock button will turn on, however I can't type anything. The only way to resolve it is by putting the macbook to sleep and then waking it.
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Jan 30, 2007
I have a new MBP. My cursor and/or trackpad freezes up for just a second or two, sometimes 3 seconds! I can't move my cursor or scroll?
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