I need to restore the original software on an imac and macbook but it wont let me do this without entering my apple id (app store log in) anyway around this? as I want the macs to appear new to the next user and without any of my info left on them .
Info:
iMac, OS X Mountain Lion (10.8.2)
I'm unable to login into the App store. Here's what I've tried:
1. Tried to login with the same apple ID into iTunes (OK), appleid.apple.com (OK);
2. Restarted application and the whole macbook;
3. Did everything from this page: OS X: "Cannot connect" or "Cannot connect to the App Store. An internet connection is required"
4. Created another Apple ID from within the App Store. After this it started saying "Welcome Vladimir", on the main page, but any useful action (like <View profile>) reveals authentication popup, which I cannot pass, as before...
I type Apple ID and Password, then click <Sign In> -- nothing really happens (at least, visually). <Sign In> button stops "blinking" for a second or two, and then starts blinking again, just like I were not trying to login at all.. I want to update to newer Mac OS X, but seem to need to login into App Store.
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MacBook Pro, OS X Mountain Lion (10.8.2)
I just had to install a new hard drive to my mid 2010 imac. I restored with time machine. I cannot find the original OS disc. Upon restoring it appears there is a problem with the webkit framework as Safari, App store, and Skype all freeze upon clicking on them and after bouncing, they never open. Chrome is working. What do I do?
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iMac (27-inch Mid 2010), OS X Mountain Lion (10.8.3)
my MacBook Pro was stolen last year and retrieved recently. I erased all the data via disk utilities as I couldn't access the laptop - it was asking me for a username and password made during the period it was stolen. So the next step was to reinstall OS. But when I try reinstall it, it asks me for my Apple ID - which I give - and then tells me this ID wasn't used to purchase Mountain Lion previously, which I'm well aware of- it was installed on the laptop when I bought it in 2011! My Apple support has expired so I can't ask them either!
ps I have a disk with the software on it but can't get out of Restore mode on the laptop, even when I restart it. So I can't do it that way either it seems
I'm trying to copy all my Apple Mail signatures to another Mac. Both are running Mountain Lion.
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iMac i7 27 inch, Mac OS X (10.6.6)
IT does this every time, but when I do command and r or other such keyboard commands, it goes I the recovery pahe with no problem. Whenever I tried erasing the iMac to reset it, it said the disk was locked.
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iMac, OS X Mountain Lion (10.8.5), April 2008 model
I dont want my imac to ask me for my username and password everytime I turn on my imac, what can I do??
And also, I noticed that everytime I open mail.app, it asks me for my password again!.. what can I do to not be asked for my username and password??
When I type in my password, my computer says that it's logging in but then it takes me to a blue screen and then back to the login screen. I then type in my password again, but the same thing happens. I'm typing in the right password but it doesn't fully log me in.
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I called support, they said that there was probably just a glitch and it'd be fixed in an hour... it's been about 4 days. Still can't log in. After I received that first message that took me to this page, then is just started saying "can't log in." .I'm back to getting that "validation code" page link again... Who spilled a beer on the iCloud server again?
8 nights ago my drive failed. Tech replaced it & restored data from Time Machine. He said TM gave him no options (time/date of backup to restore). I noticed immediately that several files were missing off my desktop, no idea if other files have gone missing, too. Suspect the final backup was after the drive began to fail, therefore data was corrupted.
I don't know how to locate & replace the missing files, nor how to do a restore.
Info:
iMac, OS X Mountain Lion (10.8.5), 2.8Ghz i7, 21.5", 8GB, HP P2015dn
Recently 3 year conversations - about 15-20K gf messages was disappeared from my Mail/ When i'm looking account properties it show 21000 of messages in Recycle Bin, but if i physically go in this folder - there is only 100 of messages. How can i restore all those messages?
View 1 Replies View RelatedTo cure some problems I reinstalled the iMac install DVD, erasing the hard drive, then installed 10.8.5 and it's working. I then entered to the time machine to the date when I still was using 10.8.5 not the dreaded 10.9.4. But the restore button won't come on and respond. I did all this to get out of 10.9.4. Why won't the time machine restore?
View 5 Replies View RelatedMy son is using my old macbook pro 13-inch and he went to login using the correct security info but keeps getting denied. and clicking the question mark only leads to the computer recommending the very same password that he is using with no other options to request a change password option. the computer may still be running mountain lion, though possibly mavericks. definitely not yosemite.
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MacBook Pro (13-inch Mid 2009), OS X Mountain Lion (10.8.5)
how to restore my computer to an earlier date?
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MacBook Air
My iMac (2010) has been having tons of issues lately. More specifically, when I attempted to upgrade to Mavericks last week, it came back with S.M.A.R.T. errors after a scan, so it wouldn't allow me to update. So, in preparation for the HDD to crap out on me, I did frequent back-ups using Time Machine. Well, the day finally came and my iMac won't "turn on" anymore. When I turn it on, it sits at the Mac loading screen for several minutes and then just goes to a blank white screen.
If I buy a new iMac or a new macbook or whatever, will it be possible to use my Time Machine back-ups to restore everything on it or will it not allow me to because the operating systems are different? As mentioned, I attempted to make a restore on my friend's macbook that I purchased as a spare but when I tried, it came back saying "Different operating systems, cannot restore" or something to that degree. Is there a way around this? Do I have to somehow downgrade the OS on my new machine? I use iTunes for all my movies/music & Adobe Creative cloud so I can easily restore those on any machine but my desktop personal data, photos, etc are on the Time Machine restore.
When I use Time Machine to restore my old mails, it doesn't works, shows the backups on the right but I can't click. The Backup was made on Mountain Lion and I installed a clean Maverick.
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MacBook Pro, OS X Mavericks (10.9.3), backup doesn't works
Since last night ,I cannot watch videos on Facebook or you tube or play face book games and cannot log into paypal but can log into forums and such like ?
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Mac mini, OS X Server
How to restore a file from the Time Share volume of one mac to a different mac.
I have 2 machines: macbook pro & mac air both both running latest mountian lion. Each keeps its own time share volume on a network server. The two have some sync'd shares, but in general, they are not fully sync'd.
the macbook pro is in the shop for repair for a few days and I'd like to fetch some of it's files from its time machine backup onto the macair. I'm a little reluctant to simply fire up Time Machine on the mac air and respecify it's storage volume to be the macbook pro's volume. I'm concerned about internal configuration changes Time Machine might make to the mac air, including making changes that might cause it to have to do a full (not differential) back up when I reconfigure the mac air's Time Machine to use it's own backup volume after I'm done getting files from the macbook pro backup volume.
In addition to simply getting access to some of the files of the mac in the shop, I want to get the mac calendar from that machine and use it on the mac air. I understand that this may be somewhat trickier.
Info:
MacBook Air, OS X Mountain Lion (10.8.5)
connecting to the app store is extremely slow especially for updates. Startup is extremely slow as well
EtreCheck version: 2.0.11 (98)Report generated December 3, 2014 3:12:54 AM EST Hardware Information: iMac (21.5-inch, Mid 2011) (Verified) iMac - model: iMac12,1 1 2.5 GHz Intel Core i5 CPU: 4-core 4 GB RAM BANK 0/DIMM0 2 GB DDR3 1333 MHz ok BANK 1/DIMM0 2 GB DDR3 1333 MHz ok BANK 0/DIMM1 empty empty empty empty BANK 1/DIMM1 empty empty empty empty Bluetooth: Old - Handoff/Airdrop2 not supported
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iMac (21.5-inch Mid 2011), OS X 10.8.5
Since the harddrive of my IMac was full, I added an external harddrive to the system for my photos. I use another external harddrive for time machine back-ups (backing up both the IMac and external harddrive with my iPhoto libraries). Recently the EHD with my photo libraries crashed. I now want to restore it from time machine onto a new external harddrive, but am not quite sure how to do this.
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iMac (21.5-inch Late 2009), OS X Mountain Lion (10.8.2)
I have purchased Mountain Lion from the App Store. When I try to download i get a message stating that it cannot be downloaded. My Mac Book Air has the correct specifications needed but Apple won't let me download the software.
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MacBook Air, Mac OS X (10.6.8)
After a hard disc crash I've restored my system from a time caspule backup.now I can not login to my system, as it doesn't recognize my password and there's only one user.
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View 2 Replies View RelatedWhen I switched to ICloud I thought my Apple ID and password would work for Apple store. It turns out they have a different Apple ID at the Apple store with a diferent password that I do not remember. HOw can I make the ICloud Apple ID and password work for all other platforms?
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iMac, Mac OS X (10.7.4), 2.4 Ghz Intel Core 2 Duo
I am trying to change the font size in Apple mail but it won't change from 12 to 13....?
Info:
MacBook Pro
How do I change my email address in Apple support?
I have gone to:
Edit profile
But am unable to change the email address there?
I guess I have to create a new profile?
Info:
Mac Pro, OS X Mountain Lion (10.8.5)
