Does anyone have any tips for getting higher up into apple for support. I've been trying to get my unibody polycarbonate macbook repaired. The hinges are cracking and the rubberized bottom is starting to curl. Spent almost 40 minutes on the phone this morning which was mostly about explaining that the macbook DOES have a rubberized bottom and not little feet. How can i get some support from someone who isn't a moron?
View 2 RepliesMy Macbook is brand new! (Barely 4 months old) Just recently my laptop will flash a black screen. It starts from the bottom and quickly flashes up the screen higher and higher each flash! i have read on some other pages it is a bad inverter on the inner core of the Macbook. Other than that I do not know what to do!
View 3 Replies View RelatedI am looking to connect wirelessly to two external displays (TV's). I am wondering if I need to purchase a Apple TV for each display from my Macbook Pro, or can Apple TV support multiple external displays. Also, do i absolutely need airparrot when looking to extend my desktop to these displays?
Info:
MacBook
Pro, iOS 5.1.1
Linux gets Direct X 10 and 11 support. There is also Trim support for SSD in Linux, so what is Apple doing these days I wonder.
View 5 Replies View RelatedI have a unibody macbook connect to Apple LED cinema display, and using VIsta to play Blu-Ray disc using FastMac external Slim drive and PowerDVD, but cannot play content due to HDCP non-compliant display. I have heard so many people said LED can support HDCP through DisplayPort, but appear to be not the case. Using AnyDVD HD can by-pass this, but that is really not the ideal solution for me. Anyone can get Blu-ray to play on Vista on a LED display?
View 7 Replies View RelatedIs there a support email address for Apple?
Info:
MacBook Air, Mac OS X (10.7), 2011
My wifes new macbook has had a few weird things happen, including 2 kernel panics right out of the box. She puts in the restore discs, reboots holding D and gets to the AHT screen. Selects the language then gets the that message, "apple hardware test does not support this machine"
View 6 Replies View RelatedI even sneak around about it, but still I'm a Mac Addict. The cravings are worse every time there's a new Keynote Address from Apple, new press releases or the WWDC and I feel it starting. So as I type this on my 1st Gen 13" Alum MacBook with my white 3G iPhone next to me I can't help but wonder... Is the 3G S that much faster or the screen on the new 13" MacBook Pro that much brighter? I just want to hold it... Focus, focus... try not get distracted.
View 12 Replies View Related"Apple Hardware Test not support on this machine"
Info:
MacBook Pro (15-inch Mid 2010), Mac OS X (10.7.3)
Does the apple thunderbolt to ethernet dongle support promiscuous mode ? I need to use the new Retina MBP as a professional laptop for work, and I need to use Etherreal. Etherreal needs the Ethernet card/dongle/chip to run in Promiscuous mode. I have heard that unblivably the thunderbolt Ethernet dongle does not support this, if so then the laptop will not pick all the packets on the wire. is this true ?
Info:
MacBook Pro with Retina display, Mac OS X (10.7.4), Thunderbolt to Ethernet adapter
I'd like to try it but I don't want to risk my existing array.
View 19 Replies View Relatedi have no idea how to get it back, is there a way without contacting apple support?
Info:
iPad 2, iOS 5.1
I operate Windows xp on Gigabyte Motherboard, Intel Dual Core Processor. I want to uninstall the following software from my computer:
1. Apple Application support v 1.3.2 - 44.50MB
2. Apple Mobile Device Support v 3.2.0.47 - 20.13 MB
3. Apple Software update v 2.1.2.120 - 2.26 MB
4. Bonjour - 1.10 MB
These software show up on my Revo Uninstaller Pro. When I try to uninstall (e.g. Bonjour) a Windows Installer box appears which reads: "The feature you are trying to use is on a network resource that is unavailable" with two buttons 'OK' and 'Cancel' after this line. Below this, another paragraph says: "Click 'OK' to try again or enter an alternate path to a folder containing the installation package 'Bonjour.msi' in the box below". Below, is a box titled "Use source:" In front of it is a button 'Browse'.
Apple's support area for SL is up! Apple.com > Support > Discussions > Mac OS X v10.6 Snow Leopard [URL]
View 1 Replies View RelatedI thought that I would just point out that when I went to watch the iPod touch Guided Tour on Apple's website, this showed up:I would also like to point out that I upgraded to Snow Leopard, I didn't install Quicktime 7, meaning that Apple's own website doesn't support the newest version on Quicktime.
View 6 Replies View RelatedBeen trying to dl 10.6.4 combo for the past 3 days and getting max dl speeds of 40-60Kbs. All the usual suspects eliminated: cable modem, router, and traceroute to the server showed no significant lags. All other downloads normal. Sent an email to Apple yesterday, then tried the dl again today. Got this message: "Due to a scheduled upgrade of Apple's support systems, some features of the website are currently unavailable. We apologize for any inconvenience."
View 2 Replies View RelatedI am trying to transition my father to OSX on a new iMac. I've tried several times to get him to commit to getting Internet but he is just not going to. However it would be useful to get the tutorial videos on Apple's Support pages for him to follow as he learns, iWork in particular, but other tasks as well. I've shown them to him in the AppleStore and he seems to like them as a method of instruction. Apple however has changed its method of streaming the video, I can't download them anymore using QuickTime and you can't access them via the Safari > Activity menu either. Why Apple is making it hard to get something they seem to want us to have, seems strange to me. How do you download the tutorials? I'd like to put them on a Flassh Drive for Dad to use at home.
Info:
iMac, Mac OS X (10.6.8), iMac 27" Early 2011
I want to keep mac email account and apple says iCloud doesn't support 10.5.8
Info:PowerMac, Mac OS X (10.5.8), I want to keep mac.com email accoun
I tried to get support yesterday, my new iMac cannot locate my printer. It works fine wirelessly with my networked windows pc and iPad. But the iMac cannot connect wirelessly. Basically they said it must be the printer and hung up! Even though the printer works with a pc and a ipad.
Info:
iPhone 4, iOS 5, iPhone 4S needs new router
Doesn't seem possible that Apple will support Vista, but not Snow Leopard.What possible rationalle can there be for this?
View 1 Replies View Relateddoes imac support airplay mirroring to a apple tv
Info:
iMac
Native support for Apple's new multi-touch Magic Mouse will require the unreleased Mac OS X 10.6.2 or later, the new hardware's user manual states. Apple's new mouse works with both hardware and software to sense finger position, gestures with fingers, momentum of movements, and more. According to the Magic Mouse manual, the hardware will require Mac OS X 10.6.2 or later. Those on Mac OS X 10.5.8 or later can install the Wireless Mouse Software update 1.0 to obtain the same features. The new Magic Mouse, when purchased separately, has a wait time of 5 to 7 business days. That would imply that the release of Mac OS X 10.6.2, the latest build of Snow Leopard, could be released very soon. Over the past few weeks, three betas of Mac OS X 10.6.2 have been sent to developers. The most recent build addressed a glitch that sometimes deleted user data when logging in and out of a guest account.
The latest build also fixed a number of GraphicsDrivers issues, including a problem where 1080p content played with QuickTime Player X could stutter. That could prove important for owners of the new iMac models, which have 16:9 aspect ratio displays. The new 21.5-inch iMac has a 1920-by-1080 native 1080p display, while the 27-inch iMac exceeds that with a 2560-by-1440 pixel LED-backlit screen. The Magic Mouse manual explains how to understand the hardware's indicator light, pairing of the bluetooth device with a new Mac, replacing the batteries, cleaning, and use of the mouse.
The ability to download and immediately render non-standard web fonts is just one of several advancements Apple Inc. has planned for Safari 3.1, a small but significant update to its share-gaining web browser for both the Mac and Windows PCs. The release, which underwent private testing this week, will tie in a number of other enhancements, most of which have been under constant development as part of the company's WebKit open source application framework since last fall. They aim to provide Web developers a means of writing more dynamic and customizable web pages and iPhone apps, which will in turn provide surfers with a more feature-rich and enjoyable experience. For example, CSS Transforms and CSS Animations will join web downloadable fonts in allowing Safari 3.1 and iPhone users to render web pages and web apps with enhanced design messages and real-time visual effects. By applying Transforms, developers can author trigger actions that scale, rotate, skew and translate HTML boxes in real time. Similarly, Animations offer a quicker route to DHTML/JavaScript effects, such as fading out an HTML element, or increasing the border of a box when hovered over.
Another significant addition to Safari 3.1 will be support of HTML5's SQL storage application programming interface (API), which is a client-side database storage programming interface that will allow a future array of web applications to store structured data locally on a user's machine using SQL. The API is asynchronous, according to Apple, and uses callback functions to track the results of a database query. Also on tap for the new version of the Apple browser is support for video and audio tags as outlined in the draft specification of HTML5, which add native support for embedding video and audio content in web pages. Additionally, they provide a rich scripting (API) that will allow developers tailor playback controls.....
Apple on Thursday released a small software update for users of its photo applications that adds RAW support for nearly a dozen new digital cameras.
The 2.2MB Digital Camera RAW Compatibility Update 2.0 extends RAW file compatibility for Aperture 2 and iPhoto '08 for the following cameras:
Hasselblad CFV-16
Hasselblad H3D-31
Hasselblad H3D-31II
Leaf Aptus 54S
Leaf Aptus 65S
Nikon D60
Olympus E-3
Pentax *ist DL2
Pentax *ist DS2
Pentax K100D Super
Sony DSLR-A200
Sony DSLR-A350
The update also includes a lone security fix that was also included as part of a much larger security update released on Tuesday, which affects DNG image files.
"A stack based buffer overflow exists in the handling of Adobe Digital Negative (DNG) image files. By enticing a user to open a maliciously crafted image file, an attacker may cause an unexpected application termination or arbitrary code execution," Apple wrote. "This update addresses the issue through improved validation of DNG image files."
The security update is applicable for users of Aperture 2 or iPhoto 7.1.2 with iLife Support 8.2.[ View this article at AppleInsider.com ]
I just noticed when I went to log in to the Apple Support Forum to post for the first time that the login page does not display the lock for it's security credentials in the upper right corner of Safari. Is this potentially an issue given that it asks for your AppleID that is used for iTunes? The webpage url starts with "https://" but it does not display the lock.
View 2 Replies View RelatedToday I bought Canon EOS 450D. I use Apple Aperture that has support for Canon RAW -images. Or at least for Canon EOS 350D that I had before. Now the thumbnail is shown, but when I double click the image, Aperture tells that the format is not supported. where can I get RAW support for 450D images?
View 2 Replies View Relatedi need to update my mac mini, but the apple support downloads page never loads.
Info:
Mac mini
Mac Mini starts up at a grey screen and requests you set up guest wifi. from there you can open a safari browser but nothing else and no icons top or bottom?
Info:
Mac mini, Mac OS X (10.0.x)
Every musician that owns an iPad uses it for their sheet music. Why won't apple officially support sheet music on iTunes? Every sheet music app on the ipad is terrible and apple stands to make a lot of money, seeing as how I would buy all of my sheet music from them if they did it right. This seems like it's right up their alley too, with the strong support of the arts on their devices.
View 4 Replies View RelatedI am trying to access the Apple Support Downloads page and somehow I am getting an Apple page with 404-error message. Is someone experiencing the same thing?
Info:MacBook Pro (15-inch Mid 2010), Mac OS X (10.6.8), i5 2.5, 4GB, 500GB, Nvidia 330m 256
