OS X :: Apple Support System - Website Currently Unavailable
Jun 21, 2010
Been trying to dl 10.6.4 combo for the past 3 days and getting max dl speeds of 40-60Kbs. All the usual suspects eliminated: cable modem, router, and traceroute to the server showed no significant lags. All other downloads normal. Sent an email to Apple yesterday, then tried the dl again today. Got this message: "Due to a scheduled upgrade of Apple's support systems, some features of the website are currently unavailable. We apologize for any inconvenience."
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Sep 3, 2009
I thought that I would just point out that when I went to watch the iPod touch Guided Tour on Apple's website, this showed up:I would also like to point out that I upgraded to Snow Leopard, I didn't install Quicktime 7, meaning that Apple's own website doesn't support the newest version on Quicktime.
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Dec 9, 2014
Why am I getting the following 'Update Unavailable with This Apple ID' all I've done is change my email address and password. If a response is use previous id, then what happens if you've forgotten it.
Info:
MacBook Pro with Retina display, iOS 8.1.1
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Dec 1, 2014
I have a late 2009 MacPro 27". I just updated to Yosemite and found out that my current version of Aperture (3.4.3) will not work with with OX 10. When I go to the app store to update Aperture, i get a message stating: "Update unavailable with this Apple ID."Â
I never changed my Apple ID and don't understand why I am getting this message.
Info:
Mac Pro, OS X Yosemite (10.10)
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Apr 7, 2012
I need to navigate a website that does not support Safari. What other browser are available to me if I am running OS X.4?
Info:
Safari, Mac OS X (10.4.11), What other browsers are available?
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Dec 31, 2010
I know that there is a way to see the older versions of apple.com but I can't figure it out.
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Mar 13, 2012
Is there any web content about safari 5.1.4 on Apple website?
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Jun 7, 2012
I think there is something wrong with the apple website as it won't let me manage my a/c properley and emails sent to me to reset my password have not reached me.
Info:
MacBook Pro, Mac OS X (10.6.8), Iphoto 11- v 9.1.5
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Jun 21, 2012
it also claims that i have a full wireless signal and my ipad and iphone work fine on the signal.
Info:
MacBook, Mac OS X (10.5.8)
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Jun 2, 2012
I am looking to connect wirelessly to two external displays (TV's). I am wondering if I need to purchase a Apple TV for each display from my Macbook Pro, or can Apple TV support multiple external displays. Also, do i absolutely need airparrot when looking to extend my desktop to these displays?
Info:
MacBook
Pro, iOS 5.1.1
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Jan 31, 2009
I Registered my iMac last year and I want to find register history. can I see my register history on Apple website? How?
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Apr 22, 2010
I'm experiencing flickering on my imac when playing videos on the apple help videos:
[URL]
there is tearing at the top of the video but works fine on my windows pc .
All latest updates have been installed and other videos play fine...only apple site.
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May 1, 2012
When I try to watch videos on the Apple website, they won't play. I have a Macbook Pro with OSX Lion. I'm not sure when it stopped being able to play them. I know it had no problem when I first bought the computer 2 years ago.I don't have problems on any other websites. All my software is up to date. I've tried uninstalling and reinstalling flash.
Info:MacBookPro, iOS 5.1
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Jun 20, 2012
Just brought home a brand new 13" MacBook Air. Went to the Apple website and couldn't play any videos. YouTube videos play fine, and the Apple Trailers website plays fine. It's just [URL] that won't play videos.
There are no extensions in Safari (so DivX isn't the problem). QuickTime 10 is installed. It's fresh out of the box. Haven't changed a thing. what we need to do to get videos playing from the Apple website?
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Jul 2, 2012
When i try to watch a video on the Apple website shows me an error with the message "Module not found" I don't know what's happening.
Info:MacBookPro, Mac OS X (10.7.4)
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Sep 22, 2010
Linux gets Direct X 10 and 11 support. There is also Trim support for SSD in Linux, so what is Apple doing these days I wonder.
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Aug 6, 2009
I'd like to try it but I don't want to risk my existing array.
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Aug 4, 2010
Does anyone have any tips for getting higher up into apple for support. I've been trying to get my unibody polycarbonate macbook repaired. The hinges are cracking and the rubberized bottom is starting to curl. Spent almost 40 minutes on the phone this morning which was mostly about explaining that the macbook DOES have a rubberized bottom and not little feet. How can i get some support from someone who isn't a moron?
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Jun 19, 2012
i have no idea how to get it back, is there a way without contacting apple support?
Info:
iPad 2, iOS 5.1
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May 4, 2009
I'm planning on installing Windows 7 RC via boot camp when it comes out, but I've lost the Leopard disc needed to install the drivers. Apple's website has Boot Camp Update 2.1 for Windows Vista 32. will this work, in other words, does this have all the drivers needed for the installation?
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Apr 13, 2010
I am thinking about getting the new (or old) 13" MBP and i like to have a lot of space... Is the upgrade for HDD on the apple website worth the money or is it cheaper to just buy one off the internet. Also as i dont know much about MBP hardware, can i just buy any laptop hard drive and insert it myself...
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May 18, 2010
I have trying to watch the tutorials provided on the Apple site and have had no luck. The Quicktime Logo as well as a "?" appears.
Does anyone know what I need to do to view these?
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Apr 3, 2012
c2002 eMac that had to have the OS reinstalled. It is running Safari 1.0.3. I have installed all updates via the software updater and the issues I am having are the aluminum keyboard is no longer functioning correctly. When I go to apple/support to download updates the page will not load fully on safari preventing me from installing the needed updates.Â
Info:
eMac, Mac OS X (10.0.x)
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Jun 15, 2012
Just bought my first macbook last night, and after trying for hours I have still been unable to download any new widgets for my dashboard. I click on the utility in the dashboard to get more widgets, which redirects me to the apple website. After I find one I like, and click down [URL]
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Jul 1, 2012
I have the developers iOS 6 Beta on my iPhone 4s. I need the latest iTunes 10.6.3 to sync with iTunes. I went to www.itunes.com as it told me to and I went to the downloads page. Usually you enter your email and click the download button. My problem is there is is no download button or email box! I need to download the latest iTunes and I can't. I did a software update, but it does include iTunes I tried it on Chrome, Safari, and Firefox, all coming up with the same thing. I am also using a Mac.
Info:
Mac OS X (10.7.3)
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Dec 6, 2014
I am unable to access a website on my macbook (which I used to be able to access) that I am able to access using my iPad and IPhone. I have cleared my history, caches, and everything else I can find. I upgraded to OS X Yosemite 10.10.1 and Safari 8 thinking this would possible solve the problem, but I am having the same issue.Â
Info:
MacBook Pro, OS X Yosemite (10.10.1)
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Dec 23, 2010
I operate Windows xp on Gigabyte Motherboard, Intel Dual Core Processor. I want to uninstall the following software from my computer:
1. Apple Application support v 1.3.2 - 44.50MB
2. Apple Mobile Device Support v 3.2.0.47 - 20.13 MB
3. Apple Software update v 2.1.2.120 - 2.26 MB
4. Bonjour - 1.10 MB
These software show up on my Revo Uninstaller Pro. When I try to uninstall (e.g. Bonjour) a Windows Installer box appears which reads: "The feature you are trying to use is on a network resource that is unavailable" with two buttons 'OK' and 'Cancel' after this line. Below this, another paragraph says: "Click 'OK' to try again or enter an alternate path to a folder containing the installation package 'Bonjour.msi' in the box below". Below, is a box titled "Use source:" In front of it is a button 'Browse'.
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May 14, 2009
I have a unibody macbook connect to Apple LED cinema display, and using VIsta to play Blu-Ray disc using FastMac external Slim drive and PowerDVD, but cannot play content due to HDCP non-compliant display. I have heard so many people said LED can support HDCP through DisplayPort, but appear to be not the case. Using AnyDVD HD can by-pass this, but that is really not the ideal solution for me. Anyone can get Blu-ray to play on Vista on a LED display?
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Aug 28, 2009
Apple's support area for SL is up! Apple.com > Support > Discussions > Mac OS X v10.6 Snow Leopard [URL]
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Feb 13, 2012
I am trying to transition my father to OSX on a new iMac. I've tried several times to get him to commit to getting Internet but he is just not going to. However it would be useful to get the tutorial videos on Apple's Support pages for him to follow as he learns, iWork in particular, but other tasks as well. I've shown them to him in the AppleStore and he seems to like them as a method of instruction. Apple however has changed its method of streaming the video, I can't download them anymore using QuickTime and you can't access them via the Safari > Activity menu either. Why Apple is making it hard to get something they seem to want us to have, seems strange to me. How do you download the tutorials? I'd like to put them on a Flassh Drive for Dad to use at home.Â
Info:
iMac, Mac OS X (10.6.8), iMac 27" Early 2011
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