MacBook :: Apple Hardware Test Does Not Support This Machine?

Mar 9, 2008

My wifes new macbook has had a few weird things happen, including 2 kernel panics right out of the box. She puts in the restore discs, reboots holding D and gets to the AHT screen. Selects the language then gets the that message, "apple hardware test does not support this machine"

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MacBook Pro :: Apple Hardware Test Not Support On Machine

Mar 19, 2012

"Apple Hardware Test not support on this machine"

Info:
MacBook Pro (15-inch Mid 2010), Mac OS X (10.7.3)

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MacBook Pro :: Can MB990 (13 Inch 2.26GHz) User Test Cpu Vt Support

Jun 22, 2009

Just curious whether p7550 cpu supports vt-x.

Can you run sysctl machdep.cpu.featuresfrom terminal to see whether vt is supported.

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MacBook Pro :: Apple Hardware Test Freezes, "one Second" Into The Test?

Apr 9, 2012

I have a 17" unibody MBP (early 2009, specs below). It was running hotter than usual the other day, so I F2 booted into AHT to run a diagnostic. The status box within AHT showed 1 second into the 1st pass, and never got beyond that. Several seconds after that status message was displayed, the cursor froze. The time counter never advanced after that, and although I waited a long time, nothing happened. The test froze. 

I've tried it several times more. It once worked, but every other time has frozen. Checking the "extended test" box, or trying to run in loop mode has made no difference - still freezes at "1 second". 

I've had this machine for 3 years, OS's Leopard through Lion, and this has never happened before. I last ran a test, successfully, in January. I've not changed any components or suffered any damage since then. Memtest (ver 4.22) says my RAM is fine. (I ran this because the first portion of the AHT is the RAM component.) Aside from the aforementioned overheating episode, which disappeared, my machine's been fine. 

early 2009 MBP unibody 17"
2.93 Core 2 Duo
8 GB RAM
750 GB HD

Info:
MacBook Pro, Mac OS X (10.7.3)

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OS X :: Devs Asked To Test Third Party App Support In Snow Leopard

Feb 4, 2009

Apple this week has tapped a handful of choice developers to test third party application support against a new build of Mac OS X 10.6 Snow Leopard in a sign the software is nearing a stage of refinement and optimization.

Mac OS X 10.6 build 10A261 is believed to be just the third external beta distribution of Snow Leopard since the next-gen operating system was first previewed at last June's Worldwide Developers Conference.

As of press time, however, the software was not available to the Mac maker's general developer community and was instead provided to a subset of testers sometimes privy to pre-release Apple software ahead of the broader developer population.

In addition to asking developers to focus their testing efforts on evaluating the stability of non-Apple software running on the system, the Cupertino-based company is also seeking feedback on a new set of included printer drivers and the latest implementation of Microsoft Exchange support.

Compared to earlier builds 10A190 and 10A222, it's reported that there are few noticeable changes to the software outside of some minor adjustments to the Mac OS X System Preferences pane and bug fixes to the new Cocoa-based Finder.

Apple has said that it plans to release Mac OS X 10.6 Snow Leopard (topic page RSS feed) within a year's time of last year's June developers conference, meaning it could show up any time between early spring and the fall.

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MacBook Air :: How To Do Hardware Test On New Machine

Nov 27, 2010

I rebooted and held down the D key and all I get is a grey screen.

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MacBook Pro :: Can't Get Apple Hardware Test To Run

Apr 7, 2012

I purchased my Macbook Pro (Early 2011) 2ghz i7 edition, about 4 months ago now,

Earlier today my MacBook Pro ran a grey bar update during start up started up & ran a little slower until I restarted afterwards. I was concerened until the restart, however I am no longer concerned. My main issue is that now I can't seem to correctly follow the instructions to successfully start an apple hardware test. I have previously owned a Mac mini, Powermac G5 Dual 1.8ghz and Powermac Quad G5 and I have always been able to successfully run apple hardware tests on them.

I held down the "D" key during startup prior to the grey screen and I tried plugging in a ethernet cable, the powercable and a USB keyboard all to no avail.

Info:MacBookPro, Mac OS X (10.7.3)

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MacBook Pro :: Will It Run Normally After Use The Apple Hardware Test

Jun 3, 2012

I've been having issues with my 2011 MacBook Pro, I just keep getting a weird error popup but it always flashes up and goes away before I can read it. My Mac has also even running a bit slower lately and I know that I can do the Apple Hardware Test to check out that all the hardware is functioning properly. But will my Mac continue to run normally after I do the AHT? Like, will I be able to use it as I was before?

Info:
MacBook Pro, Mac OS X (10.7.4)

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MacBook Pro :: OS X (10.7.5) - Apple Hardware Test Not Loading

Aug 30, 2014

I have a MacBook Pro (17-inch, Late 2011)  using OSX 10.7.5

Trying to run Apple hardware test as my computer keeps crashing, or shutting down 30min in.   I restart while holding down "D" and nothing comes up. takes a while to startup, but then goes straight to desktop.  What am I doing wrong?  I'm ethernet connected to internet.  When I bought the computer I installed an SSD HD. I remember when needing to install new software on the new drive it was a nuisance since the computer didn't actually ship with any software CDs.  Had to do it over the internet somehow.  The computer didn't have any problems before so never had to use AHT until now. 

secondary question.  I also reset SMC, by pressing left side shift+control+option+power key after shut down, but didn't get much response out of that either.  no sound, or signal that what I did actually reset SMC.  How would I know it reset or not?

Info:
MacBook Pro, Mac OS X (10.7.5), 16gb 1333 mhz ddr3

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MacBook Pro :: How Long Does Extended Apple Hardware Test Take

Nov 25, 2009

I'm running one on my mid-2009 15" MacBook Pro with 4Gb RAM. It appears to be taking forever as it tests memory. It's been on Pass Number 2 for around 30 minutes now. The progress bar is either completely stalled or moving VERY slowly. Is this normal for the extended AHT? This is the first time I've run the extended test. I ran the quick test just prior to this one and it returned no errors.

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MacBook Pro :: Copy Apple Hardware Test To Hard Drive?

Mar 6, 2012

Is there a way to copy Apple Hardware Test from the CD onto my hard drive? 

I am looking for a solution that will allow me to run Apple Hardware Test without the need of my CDs -- I just dont want to take them with me all the time.

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MacBook Pro :: Run The Apple Hardware Test Utility Over The Internet : -6002D

May 5, 2012

I'm trying to run the Apple Hardware Test utility over the internet but keep receiving a message on the screen that says [URL]-6002D. I'm accessing this utility by holding down Option+D during startup.

Info:
MacBook Pro, Mac OS X (10.7.3)

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MacBook Pro :: Intel-based Macs / Using Apple Hardware Test

May 28, 2012

I have a Macbook Pro 13 inch purchased refurbished thru the apple website. Is shows as early 2011 version. Boot Rom MBP81.0047.B27 It came installed with Lion. I have repeated crashes. I want to run hardware test. It will not load from internet and no CD/DVD was provided. If I hold down the D key before startup it eventualy comes up with the normal log in screen.

Info:
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.4)

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MacBook Pro :: 8GB RAM In 2010 Giving 4MEM Error On Apple Hardware Test?

Oct 11, 2010

I recently bought 2 4GB sticks of RAM that someone recommended on here, the brand is G.SKILL and I got them from newegg.

The thing is, since installing them I have had 2 kernel panics (gray screen of death) that I wasn't having with my 4GB before.

The thing is, I have run Apple Hardware Test and with 8GB I get this error: 4MEM/62/40000000 0x84de1318

So I take out both sticks and stick them in the reverse slots, and I get: 4MEM/65/40000000 0x84e0d318

So I am thinking it must be one of the sticks of ram. So I take them both out and put 1 in the bottom slot, no issues. Stick the other one in, again no issues. So I put one into the top slot to see if maybe a slot has a problem and I once again have no issues when running the extended tests.

So, I decide that maybe I just need to retry putting the ram in again and I get this error, slightly different this time.4MEM/66/40000000 0x84e11318

I really don't know what is going on here, nothing is plugged into the computer, and the RAM modules seem to be fine on their own. I guess for now I am going to stick the Apple RAM back in and see if it throws a similar error.

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MacBook Pro :: Error Apple Hardware Test 4mem/9/40000000:8314a018

May 25, 2012

I installed 02 sticks of 4 GB DDR3 1333 MHz Corsair macbook pro acknowledged the memories but I started getting kernel panic to restart the computer, I gave the apple hardware and error. What do I do now?

Info:
MacBook Pro (13-inch Late 2011), Mac OS X (10.7.4)

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MacBook Pro :: TV's Does Apple TV Support?

Jun 2, 2012

I am looking to connect wirelessly to two external displays (TV's). I am wondering if I need to purchase a Apple TV for each display from my Macbook Pro, or can Apple TV support multiple external displays. Also, do i absolutely need airparrot when looking to extend my desktop to these displays?

Info:
MacBook
Pro, iOS 5.1.1

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MacBook Pro :: When Does Apple Support Direct X 10 And 11

Sep 22, 2010

Linux gets Direct X 10 and 11 support. There is also Trim support for SSD in Linux, so what is Apple doing these days I wonder.

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MacBook :: Getting Higher Up Into Apple For Support

Aug 4, 2010

Does anyone have any tips for getting higher up into apple for support. I've been trying to get my unibody polycarbonate macbook repaired. The hinges are cracking and the rubberized bottom is starting to curl. Spent almost 40 minutes on the phone this morning which was mostly about explaining that the macbook DOES have a rubberized bottom and not little feet. How can i get some support from someone who isn't a moron?

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OS X :: MBP 10.4.11 - Running Apple Hardware Test Without DVD

Jan 14, 2009

I have a busted DVD drive, and I need to run the AHT utility. I heard it was in the /system/Library/CoreServices/ folder. It's not for me. And so, pressing "d" or "f2" on a reboot doesn't work. Anything I can do to run AHT without getting my DVD drive repaired first?

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OS X :: How Long Can Apple Hardware Test Run

Nov 25, 2009

I'm running an extended Apple Hardware Test on my 4Gb MacBook Pro. It's been running 50 minutes and isn't even 25% completed going by the progress bar. It's been on the same step (memory pass number 2) for pretty much this entire time. Is this a sign that something is wrong with my MacBook Pro? It was purchased new in June of this year.

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PowerPC :: Apple Hardware Test For G5 1.6 GHz PPC

Jun 23, 2010

I am receiving a G5 Power Mac and I will need to run the Apple Hardware Test to check it. It has no install disks. Does anyone know where I can obtain the Hardware Test to check the computer? I do have a Mac Mini install disk for my Intel Mac Mini, will that Hardware test work with the G5?

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OS X V10.7 Lion :: Apple Hardware Test 10.7.4?

May 15, 2012

how can i run the apple hardware test with 10.7.4 lion bought in the app store. I don't have install discs.

Info:
iMac (27-inch Late 2009), Mac OS X (10.7.4)

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MacBook :: Apple LED Display Does Not Support HDCP

May 14, 2009

I have a unibody macbook connect to Apple LED cinema display, and using VIsta to play Blu-Ray disc using FastMac external Slim drive and PowerDVD, but cannot play content due to HDCP non-compliant display. I have heard so many people said LED can support HDCP through DisplayPort, but appear to be not the case. Using AnyDVD HD can by-pass this, but that is really not the ideal solution for me. Anyone can get Blu-ray to play on Vista on a LED display?

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MacBook Air :: Is There A Support Email Address For Apple

Jun 14, 2012

Is there a support email address for Apple?

Info:
MacBook Air, Mac OS X (10.7), 2011

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Mac Pro :: Hardware Test Okay And Machine Still Get Kernel Panic?

Jul 29, 2008

I have a 2.8 Octo Mac Pro, Early 2008 with the ATI Radeon HD 2600 XT graphics, 6 GB Ram, 4 of which are from OWC. I have a Cintiq 20WSX hooked up to it doing animation with Adobe Flash CS3. Since I upgraded the software to 10.5.3, and now 10.5.4, I've been having some kernel panics. Some of the crashes where attributed to the Wacom Tablet Driver and I've been exchanging emails back and forth with Wacom Support and their latest release of the driver seems to solve some of the problems. Now, it's the intermittent kernel panics that's causing me issues. I would get the gray curtain of death every other day.

I have been doing some process of elimination by removing the Cintiq from the Mac Pro and hooking it up with my iMac. The Cintiq runs great on the iMac and I have yet to get a kernel panic. Which led me to suspect that maybe it's in the RAM of my Mac Pro that is causing the problem, or maybe something else I know not of. Other than the mouse, monitor and keyboard, I only have the Cintiq as the external peripheral hooked up to the Mac Pro when these kernel panics occur. Both Mac Pro and iMac are on 10.5.4. Both have Flash CS3 and the latest tablet driver installed.

Actually, other than Flash CS3 I do not have any other 3rd party up running on the Mac Pro. I've been running the Apple Hardware Test and have it on loop for 21 hours straight now, 14 passes so far. There's no report yet of anything. My question is, what should I do after should the Apple Hardware Test reveals nothing wrong? Is there any other way to find out what's been causing those intermittent kernel panics that I have been having with the MacPro and the Cintiq? Do I let it run (the Apple Hardware Test) a lot longer to see if anything will come up?

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Power Mac G5 :: Bad Ram Identified By Apple Hardware Test?

Nov 16, 2007

After a lot of erratic behavior with my dual 2ghz g5, I ran the apple hardware test. When testing RAM it gives me the following error message each time I run the extended test:

2MEM/1/4:DIMMI/J11

I'm wondering how to interpret this exactly which RAM is bad (more specifically where is it?) I'm wondering if there is a diagram out there so I can relate this an exact location on my computer.

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OS X :: Apple Rapidly Seeding Mac OS X 10.5.3 Test Builds

Apr 1, 2008

The next security and maintenance release for Apple's Leopard operating system could arrive sooner than later if the company maintains its current cadence, which has seen two successive pre-release builds land in the hands of developers in just five days. On the heels of the first external test build labeled Mac OS X 10.5.3 build 9D10 and released privately late last week, the Mac maker on Tuesday followed up with build 9D11, which adds nearly 20 more fixes and code corrections, bringing the new total expected with software's release to nearly 100. Among the most recent improvements, according to people familiar with the ongoing testing process, are fixes to AirPort connection issues and problems with the MacBook Air's sleep functionality. Other fresh fixes target Time Machine, Spaces layering and preferences, graphics corruption, display issues within Mail.app, Back to My Mac communication issues, and Automator quirks when interacting with Mail.app.

As was the case with Friday's pre-release distribution, Apple reportedly asked that its developer community focus their ongoing testing efforts on two dozen core system components. These include, but are not limited to, AirPort, AppleScript, Audio, Dashboard, Directory Services, Dock, DVD Player, Finder, Graphics, Installer, Printing, and VoiceOver. Mac OS X 10.5.3 Update, which currently weighs in at a hefty 410+ MB in Delta form and 530+ MB in Combo form, will mark the third update to Mac OS X 10.5 Leopard since the software made its official debut in late October. While those people familiar with the ongoing testing process have been unable to provide a target release date, it's presume the update is being groomed for distribution sometime in April or May. [View this article at AppleInsider]

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OS X :: How To Do Network Hardware Test At Apple Store...

Jan 8, 2011

I'm wondering if anyone has any information on the network boot Apple hardware test done in the stores - how it might compare to the OS9-looking hardware test that comes with the machines, or would have been used over USB if an Apple tech were working on it. The network version looks radically different from either the CD that shipped with my machine, or the ASD CD.

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OS X Mavericks :: How Long Should Apple Hardware Test (AHT) Run

Dec 10, 2014

II'm running the AHT on a 2012 quad core i5 iMac 16gb/3TB the progress bar moved quickly to about 7/8 done, about 4 minutes, but now has been sitting there for 40 minutes. 

Info:
iMac, OS X Mavericks (10.9)

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MacBook Pro :: Apple Support Group And Work In 12 Steps?

Jun 22, 2009

I even sneak around about it, but still I'm a Mac Addict. The cravings are worse every time there's a new Keynote Address from Apple, new press releases or the WWDC and I feel it starting. So as I type this on my 1st Gen 13" Alum MacBook with my white 3G iPhone next to me I can't help but wonder... Is the 3G S that much faster or the screen on the new 13" MacBook Pro that much brighter? I just want to hold it... Focus, focus... try not get distracted.

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