The fan in my Alu Macbook has given up the ghost. Regardless of temp it never switches on, so I need to get it replaced. There's an Apple Store opening up in the town I work this week, so I was wondering if this is the sort of fault they can fix while I wait?
View 9 RepliesI keep reading about this new ability to do "Genius Mixes".
On my iPhone I click the Genius icon (which is too large IMHO) and it makes a playlist. Are Genius Mixes any different?
My HDD had been clicking at me for awhile on my rev a macbook air but I never bothered to take it in. Recently disk utility reported my drive as failing, so I decided to make an appointment with a genius. I've used my MBA air pretty heavily, including international travel quite a bit so it has some wear and tear.
I get there and he takes it to the back, comes back and says because of of a dent on the back of the casing (knocked it against a wall on accident), the fact the button on my touchpad was clicking and I had a screw missing in the bottom of my air that they could replace to dive but I would not like the price. It would be $900.00 and that's because they had to get the air in it's original condition appearance wise before they could send it to apple for repair
old macbook pro 15" on craigslist for 900. Bought it last week and the airport card went out already. They had the part in stock at the genious bar here at Vintage fair mall in modesto. Has anyone else had this problem in a new macbook?
View 24 Replies View RelatedFigured I would share my recent apple genius bar apt. I went in due to a annoying line on my late 2009 15" macbook pro. Noticed it anytime that the screen was dark or dimmed. So I took in the MacBook pro and the genius look at the issue examined claimed he could not see a thing and made me feel rather stupid. Also pointed out that my mbp was making a crack sound ever since I installed my incase hard case. He sad that is too bad its the case nothing else. Funny thing is when it made the sound another genius look at the computer and said hey that's not normal. So he felt rather dumb, but continued on with his genius opinion that it was fine. He hand it back and says everything looks and works perfect sorry you wasted a trip. So I get the mbp back open it up in the apple store and go over and tell him the mark is right on the screen and he comes ever and says nope, so he calls over two more genius and they look at the screen and say yep write him up a repair order.
I smiled exactly when the guy said that from 30 seconds of observation. The other genius just walked away and ignored me after that happened. Today I went and picked up the MBP and they replaced the screen and found out they also replaced my super drive. I was not aware there was any issues with the drive at all, but they fixed it. Also my computer is under applecare if anyone was wondering. Trying this up has made me notice I need to work in sentence structure and I cant help to think how many people don't nag the genius after they get a deny from them. Its almost like a god complex they say no its a no. Repair bill came to just under 700 dollars and I was wondering if there is anymore issues with this MBP can I request a replacement system? My apple car expires in Nov.
I tried to update my OS to 10.5.6 but failed. the update stacked at 10% percent. I went to Genius bar yesterday evening. The guy tried to install combo update for me and the nightmare started. The combo didn't work too and it came out with fail updated, file damage. He verified the disk and it said " key length invalid" and he restart my computer. Then my computer never come back anymore. It can't start up and shows some words in black background and with 4 countries languages to let me restart my computer. I tried to use safe mode restart, try to select start disk(it shows my disk and network option) but the result is the same.
View 24 Replies View RelatedAfter bringing them both into the genius bar and setting them side by side, the genius agreed that there were faint lines visible on light backgrounds, and is having it sent off to have the whole top housing replaced. Here's to hoping that it works out..UPDATE: so despite the fact that I have some authorization from the genius bar to have my clamshell assembly replaced, I just checked the status of my order and it says "no issues detected." I'm assuming that apple is within their right to do this, but the paperwork clearly states that the lines are visible in store to multiple geniuses.
View 16 Replies View RelatedI have a genius bar apt today and will be dropping off my MBP to have the graphics card replaced. How do you guys feel about leaving your data (pics, documents, cracked programs) on your computer when dropping it off with Apple?
View 8 Replies View Relatedafter a superdrive replacement at Genius Bar, this one is doing noise at start and when Macbook Pro 5,1 exits from sleep.
I check the firmware version and it's KA19.
I try to applicate the Superdrive Firmware Update 3.0 that i had from an old time machine bakcup (because i can't install it from this link : [URL] but it's annoucing that the Firmware is already applied (i did it 2 years ago with the old superdrive).
My system version is 10.7.3 What can i do and how i can apply this update to suppress this noise ?
Info:
MacBook Pro (15-inch Late 2008), Mac OS X (10.7.3)
A few weeks ago I noticed my internet running incredibly slow on one side of my room. This side being the farthest from the router. To my knowledge nothing new had happened enviromently to cause this problem. I went through the motions of reseting my router and still the problem persits. I decided to take in my Macbook Pro into the Genius Bar and they replaced the Airport and Bluetooth components. Today I finally got it back and quickly my enthusiasim was dashed to find out that I'm still haivng the same problem. I'm only having this problem on my Macbook Pro since I have both a Nexus S android phone and an Asus Transformer tablet that runs perfectly fine on that side, well all sides, of my room.
Info:
MacBook
Pro, Mac OS X (10.7.4), Bought refurbished from Apple
My macbook pro 15 inch (i believe its a unibody) 2.66 ghz has been through **** and back. I traveled through 4 continents with it since I got it, dropped it numerous times, keyboard light doesnt work, upgraded to lion from Lepoard, screws missing on the bottom, macbook heats up like crazy and its starting to wear down. Im wondering if anyone has any kind of link or some kind of guide as to how much it would cost to fix my Mac. I know it wont be like new but it will be close. The genius bar and Apple may be crazy with pricing sometimes but they do the best job.
Info:
MacBook
Pro
I need to send my MBP in. Rather than giving them my user account password, I've created a new account that has admin privileges. Is that all I need to do? Or can admin accounts access all the info on the computer? I've heard horror stories here of peoples' photos being looked at, FB profiles accessed, etc.
View 10 Replies View RelatedI have Genius playlists on my ipad2 that I do not want. I would like to get rid of all Genius suggestions and have viewed many suggestions; one being to go to the store tab and click turn off genius. This option is not available it only gives the option 'Update Genius'. I recently joined itunes Match and this seems to automatically think that you want to have Genius
Info:MacBook Pro (13-inch Mid 2009), Mac OS X (10.7.4)
So, a couple weeks ago, I was biting my nails with the PB on my lap (yeah, I know...), and one fell underneath the Enter key on the right side. Now, I'm very OCD about all things relating to the PB, which is why that kinda pissed me off. I couldn't stop thinking about it, so I went and bought some compressed air.
This was my first time using compressed air, and it didn't really help with the fingernail (if anything, it pushed it farther down and closer to the mini fan vents right by the keys). It did, however, bring a LOT of other crap up to the surface, and now I'm determined to get this sucker cleaned.
Problem: My Mac goes in to have a part replaced at the Genius Bar tomorrow and I have sensitive files on my computer for work that I can't allow anyone to look at. The tricky part is, Apple needs a log-in account on my Mac with Administrator access so they can run diagnostics. Problem is, even if I restrict the account I created called "Apple" to not be able to open certain files, since the log-in account "Apple" is an administrator account, all they have to do is click "Get Info" on the folder, click the padlock, and change the settings I put in place.
Is there any way to restrict access of another administrator account on my Mac? If so, how do you do it? I want to be able to essentially allow the administrator account "Apple" no access to my user files in my home folder.
I am trying to send my Genius info but it get stuck on step 2. "Sending Genius information to Apple." It has been going for 2 hours. I tried a couple times earlier for about 15-20 minutes each time.
View 1 Replies View RelatedI don't have an external hdd or even dvd's to back up data on. So will they do this for me or no?
View 4 Replies View RelatedWhere are the Genius Mixes?
I've tried doing Store > Update Genius.
I've also tried doing Store > Turn off Genius and then turning it back on.
I cannot enable Genius mixes. I tried updating genius, I tried turning it on and off.
View 4 Replies View RelatedI got iTunes match just before Christmas 2011 and also for Christmas I got a few CDs, these were all added to iTunes and everything seemed to be fine. I would try an use genius to get a random playlist but most of the time it would just say: "You can update your Genius results, which may find new information. If iTunes is still unable to create a Genius playlist from this song or artist, please choose another one."
So I'd pick another song and forget about it. I've been adding music to my iTunes for the last few months and today I went through every new song since adding iTunes Match and not one will work with Genius.
I know there have been issues with iTunes Match and Genius on iOS devices but I can't find anything on problms with the Mac.
Any thoughts on what is going on and how to fix it?
Info:
MacBook
Pro, Mac OS X (10.6.7)
I cant stop Genius from looking for music. Its locked up my imac
Info:
iMac, iOS 5.1
I used clean genius and i deleted old photo the iphoto, i want have again my photos?
Info:
MacBook Pro, Mac OS X (10.7.3)
I have an early 2008 Macbook Pro (the ones released just before the switch to unibody) with the model of graphics card (NVidia 8600) that was faulty. I've experienced graphic glitches and the machine freezing since I bought it.My timeline with this machine is:I brought the machine to the Apple store where I got a replacement logic board.I still had the same problems, so I had to bring the machine back to the store, where they said they would replace the logic board again.
View 1 Replies View RelatedThis started to happen a few days ago after installed a SSD drive in my Mac Mini and putting the iTunes library on my external HD.
View 2 Replies View RelatedI keep updating genius but it still doesn't work for any of my daft punk but it recognizes the lesser known band justice. I mean it works for nearly all my hip-hop and most of my rock.
I only have two imixes so far
Indie Rock- Phoenix,cobra starship, death cab for cutie, the dead weather, Lady Hawke ETC.
Hip-Hip mix- Kid Cudi,Kayne west, wale, etc.
But genius mixes and playlist don't work for certain artist.
I'm experiencing intermittent Restarts and have been in to the Genius Bars several times and get different opinions on the issue. I've been told my hard drive was going, so I relaced it. Didn't fix it. I was then told it was a software issue caused by Dropbox, so I totally uninstalled it. I was also told that my video card might be the problem by one Genius Bar (haven't replaced this yet), but another Bar insisted it was software. I don't know who to believe or what to do to fix it.
I've brought in to a Genius Bar print outs of my logs and also my Mac Pro another time and they ran tests to push my computer and that's when I was told my drive and possibly my video card were a problem, but at this time software was not said to be the issue. I got that diagnosis after replacing my hard drive.
Here is the crash log from the Restart that just happened a little while ago, followed by data from my Kernal Log and System Log from the Console. If anyone can give me insight into what the issue is I would be completely grateful...
CRASH LOG: 02/18/12 Interval Since Last Panic Report: 464827 sec
[Code]...
I am trying to compile a list of songs for a reunion with some old songs that genius cannot find. Is there a way I can write my own titles on the playlist ?
I have tried dragging onto DJ list and Genius. I don't seem able to drag and drop them.
Info:
iMac, Windows XP
Had my iphone 3gs for around 4 months now, it recently stopped turning on for some reason. I've tried everything but when I woke up this morning to turn on my phone it just didn't start... it looks beat up around the edges, is missing the volume button on the side, and has a crack, HOWEVER it has no water damage. The only reason it's so beat up is because I skateboard and I keep my phone in my pocket and for some reason the plastic doesn't hold up too well... The sensor is 100% white though and its not really my fault it broke they just built it .I think they might replace this is if I go and complain about it not turning on and seeing if they can fix it, if they can't hopefully they will give me a new one.
View 4 Replies View Relatedi recently buyed Drive Genius 2 but i missplaced Boot DVD is there a way to start Drive Genius from another startup disk? i whan to make defragment of my hardware but i need to start the problem from diferent disk. Yes and you all wandering why i whan to defrag my HDD, becose this is the solution for boot camp to create a partition. Im tring now to create a partition using boot camp but i cant it pops erors, but read some where that when defraging a partition it solves the problem
View 4 Replies View RelatedI've never even turned on the genius feature in iTunes, because I was put off by the link to the store. I have no intention whatsoever of buying anything from the iTunes store, though I do have an account cause I had to buy something else online. Here's my strong suspicion about Genius - that it's really there just to sell you crappy tracks from iTunes. And I have no use for that noise.
But, I like to keep an open mind. What if I'm wrong, and what if it's actually a cool feature? I remember not being sure about the shuffle function, since I like to listen to albums, so for the longest time I didn't use it. But one day I gave it a go, and what do you know. I liked it, for the most part! Here's one additional complication - I got like 50,000 songs in my library and I listen to all kinds of genres. Tell me about Genius - how do you use it?
