OS X :: How To Restrict Apple Genius Access?
Aug 5, 2009
Problem: My Mac goes in to have a part replaced at the Genius Bar tomorrow and I have sensitive files on my computer for work that I can't allow anyone to look at. The tricky part is, Apple needs a log-in account on my Mac with Administrator access so they can run diagnostics. Problem is, even if I restrict the account I created called "Apple" to not be able to open certain files, since the log-in account "Apple" is an administrator account, all they have to do is click "Get Info" on the folder, click the padlock, and change the settings I put in place.
Is there any way to restrict access of another administrator account on my Mac? If so, how do you do it? I want to be able to essentially allow the administrator account "Apple" no access to my user files in my home folder.
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Jun 13, 2012
Is there a way I can restrict my users from downloading apps from the apps store. With the imminent release of Mountain Lion, I do not want my users to be able to download it without my permission.
Info:
MacBook
Pro, Mac OS X (10.7.3)
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May 20, 2012
There are a couple of websites I want to restrict my younger children from. I tried to enter them in the parental controls in System Preferences using the "Try to limit access to adult websties automatically" option, and entering the sites I wanted to restrict them from. What I got was kids asking me every five seconds to approve another website - it seems that only sites on the approved list under Customize were allowed. That isn't what I wanted. I wanted only to enter two or three sites that they are specifically precluded from.
Info:
iMac, Mac OS X (10.7.3)
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Jan 16, 2009
I have an external drive mounted via firewire and formatted with HFS.
I would like this drive to be accessible by an administrator, say admin, only and have used Finder to set permissions. So the user and group for the /Volume/<drive> is admin:admin.
I have created a standard user, say user. However I find that when the standard user logs in he can access the volume and the rights for the drive become user:user instead of admin:admin, so that drive is accessible by any login user no matter what permissions I set as an administrator.
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Feb 20, 2009
I am my computer's administrator, and I have a secondary 'guest' account that anyone else can use. So, I know that all my data on my main, OS hard drive is secure from the guest account accessing it, but what about the additional hard drive that I have installed?
I have a good deal of sensitive data and files stored (and aliased) on my second internal drive that I do not care for 'guest' users to stumble upon. How can I restrict access to the secondary storage hard drive from my Guest login account, and/or just plain hide it from it? Surely, there is a need for this that has brought about a solution.
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Oct 29, 2009
I keep reading about this new ability to do "Genius Mixes".
On my iPhone I click the Genius icon (which is too large IMHO) and it makes a playlist. Are Genius Mixes any different?
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Apr 6, 2012
I accidentally deleted an Apple generated Genius mix. Is there any way to get it back ? To be clear,this is not a list I created by clicking on the genius icon.
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Sep 10, 2009
Since Genius Mixes we're announced yesterday, I wanted to try them. I downloaded iTunes 9, and saw that in the Genius section of the left-hand side toolbar, Mixes was not listed. So I turned Genius off and then on. I got the start-up dialogue, I was prompted for my password and I accepted the terms of service. Then it went onto the list of steps. It completed step 1 in less than a second but then it goes onto step 2 and that never ends! It gets stuck there.
PS: I've restarted my Mac and installed all the software upgrades. but still no success.
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Feb 8, 2012
From the response I received in the Pages forum, this appears to be a Lion-related question. Since I upgraded to Lion, I noticed that whenever I open a specific Pages document other recently-opened Pages documents will also open. Is there a way to prevent this? I was unable to find anything in Pages preferences.
Info:
MacBook Pro (15-inch 2.4/2.2 GHz), Mac OS X (10.7.3), iPad2/iOS 5
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Sep 8, 2014
I am running OSX 10.8.5 and would like to set up an administrator account with restricted rights. For example I would want to allow the account to administer user accounts but would not want to allow it to install software. Is this possible in OSX?
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Apr 15, 2012
Make make an appointment at Genius Bar of an Apple store?
Info:iPod touch, iOS 5.1, iPod touch 4g
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Aug 20, 2014
Mainly because I have a teacher that wants students to save their work on a local server instead of saving work locally.  This sounds like something you could do using Group policy for a Windows OS, but not something that you can restrict in Mac OS X.  I just want to know for sure there isn't another way to do this on a Mac OS X.Â
Info:
MacBook, Mac OS X (10.7.5)
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Mar 17, 2012
i don't know whether i should turn my firewall on? it doesn't hurt so i think i should but want confirmation does it restrict me doing anything or slow my mbp down?
Info:
MacBook Pro
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Mar 20, 2012
For the second month in a row my company has grossly exceeded its bandwidth limit.The culprit is our Mac server automatically downloading ~15GB of updates in a given day of the month, most recently the 21 March. Every update is labeled "multi-lingual voices" (version 1.0, post date 16 March 2012), each update's size 200MB to 500MB. There is no reference/description regarding what these updates are, only a product id e.g. "041-4502 (Multi-Lingual Voices)"Â
The server update settings in Server Admin is set to "all new" updates. Automatically copied. Delete outdated software updates.Â
1. What are these multi-lingual voices updates, where and why are they used?Â
2. Can I restrict these updates from automatically downloading, whilst retaining the "all new", automatic copy, setting for the remainder of my other updates?
Server/Software details:
* Our Mac server (OS X server 10.6.8)
* Server Admin v10.6.5 (328.4)Â
Info:
Mac OS X (10.6.8), Server admin
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Apr 7, 2012
I bought this iMac which was purchased new Nov 24th 2011 and I bought it from a friend in January 2012 as well as purchased the applecare. When I did a clean install it removed the iLife bundle and when I try to reinstall it the app store tells me this: These apps cannot be accepted by your Apple ID.These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the applications.I would not have done the clean install if I knew that it would take away some of the features but when the Apple employee told me how to do it he didnt tell me that some items would not reinstall without the original Apple ID (not that I blame him).Is there any way that I can get them back on my computer without having to purchase them. I think that since they came with the computer originally that it should be possible.
Info:
iMac, Mac OS X (10.7.3)
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Feb 2, 2012
I have purchased numerous films to watch via apple TV (original model), only to find that I am now out of disc space. I have a time capsule, but how can I store the movies yet access them on apple tv?
Info:
MacBook Pro, Mac OS X (10.7.2)
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May 5, 2012
I would like to purchase an Apple laptop for work but I rely heavily on MS Access. Ive been reading that it is not available on Apple products. if it will be available anytime in the near future?
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Jun 16, 2012
My daughter has a lot of music purchased from iTunes when the username on her Apple ID was only one word. She has created an email username for an Apple ID and would like to setup iCloud, but she is afraid that she will not be able to access the music purchased with her old ID.
Info:
Mac Pro, Mac OS X (10.7.4), (all Apple all the time)
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May 16, 2012
Are there any processes, such as updates or App store downloads, that would cause the serial number to be automatically collected? Does the serial number ever get sent to Apple without explicitly entering it? I ask because I am interested in privacy.
Info:
MacBook Pro, Mac OS X (10.7)
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Jun 20, 2012
Can anyone tell me if it's possible to use the RADIUS service in Lion Server with APs that aren't Apple AirPorts?
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Dec 6, 2014
I am unable to access a website on my macbook (which I used to be able to access) that I am able to access using my iPad and IPhone. I have cleared my history, caches, and everything else I can find. I upgraded to OS X Yosemite 10.10.1 and Safari 8 thinking this would possible solve the problem, but I am having the same issue.Â
Info:
MacBook Pro, OS X Yosemite (10.10.1)
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Dec 9, 2014
Our aol account was hacked overseas. The Apple ID and passwords no longer work. We can not access any Apple products. ID icloud, iTunes, etc. how do we override the old Apple id and change/or ID and passwords?
Info:
OS X Yosemite (10.10.1), All Apple products
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Dec 3, 2014
Can access purchased games in my iCloud account via my Mac?
Info:
iPad 2 Wi-Fi
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Mar 10, 2012
Does MAC make a common access card reader?
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Jun 7, 2012
I have just purchased a Macbook Pro, what apple product would enable me to access adobe pdf documents sent to me?
Info:
MacBookPro
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May 24, 2012
I've got 3 large external hard-drives--WD, Seagate, iOmega--connected to my iMac to contain a sprawling music collection. I'm working on deduping, etc., but each attempt to search a single hard drive results in my search being shunted to "All My Files." I'll watch the Finder each time I enter a search term in the window of one drive, and upon entering a syllable in a drive's Search box, the area is expanded to include every folder in at least 4 different hard drives (inclding my iMac's).
I'm not sure if the problem is overly large drives (500 GB to 1.5 TB) or some default setting, probably associated with Spotlight, that interprets each and every search as, basically, "everything Spotlight can conceivably see." Needless to say, my cleaning project is going slow--primarily because I can't work "one room at a time."
Info:iMac, Mac OS X (10.7.2), 2.5 GHz Intel Core i5s).
I
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Feb 25, 2012
I recently changed my Apple ID. When I try to make changes to my iCloud account on my Mac., I cannot access the account via System Preferences. I've changed the password once already. My iPhone's iCloud account is fine. At this point my iCloud account no longer is working with my Mac.
Info:
MacBook (13-inch Mid 2010), Mac OS X (10.7.2)
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Feb 17, 2009
My HDD had been clicking at me for awhile on my rev a macbook air but I never bothered to take it in. Recently disk utility reported my drive as failing, so I decided to make an appointment with a genius. I've used my MBA air pretty heavily, including international travel quite a bit so it has some wear and tear.
I get there and he takes it to the back, comes back and says because of of a dent on the back of the casing (knocked it against a wall on accident), the fact the button on my touchpad was clicking and I had a screw missing in the bottom of my air that they could replace to dive but I would not like the price. It would be $900.00 and that's because they had to get the air in it's original condition appearance wise before they could send it to apple for repair
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Oct 26, 2009
The fan in my Alu Macbook has given up the ghost. Regardless of temp it never switches on, so I need to get it replaced. There's an Apple Store opening up in the town I work this week, so I was wondering if this is the sort of fault they can fix while I wait?
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Mar 9, 2010
old macbook pro 15" on craigslist for 900. Bought it last week and the airport card went out already. They had the part in stock at the genious bar here at Vintage fair mall in modesto. Has anyone else had this problem in a new macbook?
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